Indoor pool, 2 outdoor pools, pool cabanas (surcharge), pool umbrellas
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Reviews of Four Seasons Resort Dubai at Jumeirah Beach

5 out of 5
Four Seasons Resort Dubai at Jumeirah Beach
Jumeirah Road, Dubai

Reviews

9.4

Exceptional

Rating 10 - Excellent. 271 out of 342 reviews" "
Rating 8 - Good. 48 out of 342 reviews" "
Rating 6 - Okay. 13 out of 342 reviews" "
Rating 4 - Poor. 7 out of 342 reviews" "
Rating 2 - Terrible. 3 out of 342 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is amazing, grounds are amazing, staff is very friendly. Next to hotel is a club with club music and attracting party girls for single man in the hotel. in front of the beach they have build a new island, so gone is the ocean view it is construction view (and noise). at 1000usd per night this is a sad story.
Stayed 3 nights in May 2024
Response from . on 21 May 2024
Dear Peter,Thank you so much for taking the time to share your feedback with us. We sincerely appreciate your kind words about the property, its location, and the team. We are disappointed to hear that we could have done better in some places. We have taken in your comments and are doing all that we can to ensure that in the future, you receive nothing less than the exceptional experiences that we are known to deliver. Our beloved Dubai is indeed dynamic and ever evolving with quite a few developments under way to shape the city's exciting future. We are sparing no effort when it comes to minimizing any potential disturbance to our guests. Please rest assured that we have taken note of your comments and are appreciative of your helpful input. We hope to have the opportunity to welcome you back and offer you a more serene and enjoyable stay in the future.With kind regards,Cornelia CernkoResort Manager - Four Seasons Resort Dubai at Jumeirah Beach

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was exceptional as usual, however, the upgrade made this visit unbelievable experience. One must experience every amenity the hotel has to offer, from sitting in your room balcony to the fine dinning. Best in Dubai.
Stayed 3 nights in May 2024

8/10 Good

Anisuzzaman, Beverly Hills

Stayed 2 nights in Mar 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Karim, the Bellboy, was the highlight of our trip. We travel all the time but we never met someone as professional,knowledgeable, courteous, and helpful as Karim. He really made our trip way more enjoyable
Stayed 4 nights in Jan 2024

10/10 Excellent

Alexandra

Stayed 3 nights in Jan 2024

8/10 Good

deema

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is not quite during the weekend as nammos a beach club in the property is very loud and noisy all night long.
Stayed 4 nights in Sep 2023
Response from Cornelia Mitlmeier on 16 Oct 2023
Dear Deema, We are incredibly disappointed to learn that you experienced some noise during your stay. I'd like to apologize on behalf of our team that you left our Resort feeling this way. We take your concerns very seriously and will be addressing them internally with the team. With kind regards, Cornelia Mitlmeier Resort Manager - Four Seasons Resort Dubai at Jumeirah Beach

10/10 Excellent

tamar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Yossi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great amnesties, great staff, great food
Stayed 2 nights in Sep 2023
Response from Sasha Zeidan on 27 Sept 2023
Dear Yossi,We are delighted to hear you enjoyed your stay at Four Seasons Resort Dubai at Jumeirah Beach. Thank you for your visit and taking the time to share your precious feedback with us, we hope to welcome you again soon.With kind regards, Cornelia Mitlmeier Resort Manager - Four Seasons Resort Dubai at Jumeirah Beach

10/10 Excellent

Anni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is our second time staying at the Four Seasons Jumeriah Beach and definitely won’t be our last. Everything about this hotel is class and 5 Star. Thank you for the amazing hospitality.
Stayed 3 nights in Sep 2023
Response from Cornelia Mitlmeier on 27 Sept 2023
Dear Anni,A warm thank you for taking the time to share your comments about your most recent stay. How wonderful to know that you enjoyed a 5 star experience while staying with us. We will be sure to share your kind words with our team. We hope to have the pleasure of welcoming you back again in the near future.With kind regards, Cornelia Mitlmeier Resort Manager - Four Seasons Resort Dubai at Jumeirah Beach

10/10 Excellent

Preeti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

8/10 Good

Raffi

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Dining experience not as expected.
Stayed 3 nights in Jul 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Melih

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and hospitality. Diverse cuisine was very good. Thank you.
Stayed 4 nights in Jun 2023

10/10 Excellent

Aymee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 2 nights in Jun 2023

10/10 Excellent

Alran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Stayed 2 nights in Jun 2023

10/10 Excellent

Alran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
Stayed 3 nights in Jun 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. Highly recommend this hotel
Amazing!! Four days of honeymoon bliss! They even surprised us with rose petals and a chocolate vegan cake. Excellent staff beautiful grounds and room was clean and comfortable. Thank you for making our stay so special.
Stayed 3 nights in May 2023

10/10 Excellent

Ben Tsion

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
One of the best hotel in dubai !!
Stayed 4 nights in Mar 2023

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Mohammed

Stayed 3 nights in Nov 2022

10/10 Excellent

Nadja

Stayed 6 nights in Nov 2022

10/10 Excellent

Sasha

Stayed 4 nights in Aug 2022

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the facilities great. The rooms are spacious and very comfortable. The gym is perfect, with several different options for a perfect workout. The adult pool is quiet, providing a relaxing time away from any noise. The customer service and attention to detail of the entire staff is remarkable. They go above and beyond to fulfil the guest's needs. One of the best hotel experiences I had in a long time. Congratulations to all Four Season Dubai team.
Stayed 5 nights in Aug 2022
Response from Joy on 20 Sept 2022
Thank you very much for your kind words. It was a pleasure to have you with us, and we hope to welcome you back in the near future !Thank you truly for your encouraging comments about our staff and service.

8/10 Good

Khaled

Stayed 2 nights in Aug 2022
Response from Joy on 9 Aug 2022
Thank you very much for your review Mr khaled. It was a pleasure to have you with us, and we hope to welcome you back in the near future !

10/10 Excellent

Ghada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Lauriane, Core Assistant Manager on 19 Jul 2022
Thank you very much for your feedback Ms. Ghada. We do hope to welcome you back in the near future!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Customer Service!
Stayed 1 night in Jul 2022
Response from Medina Akhmedova on 15 Jul 2022
Thank you so much, Mr. Vasquez!

10/10 Excellent

Islam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concierge desk did a great job amazing customer service
Stayed 5 nights in Jun 2022
Response from Medina Akhmedova on 15 Jul 2022
Thank you very much, Mr. Suzarukov!

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022
Response from Lauriane, Room Reservations on 28 Jun 2022
Thank you very much for staying with us Ms. Jacqueline, we hope to welcome you back in the near future !

10/10 Excellent

Kate

Travelled with family
Liked: Staff & service, property conditions & facilities
They had it all at the resort and with beautiful people thank you for a gorgeous time
Stayed 3 nights in Jun 2022
Response from Lauriane, Room Reservations on 28 Jun 2022
Thank you very much for your kind word Ms. Kate. We hope to welcome you back in the near future !

10/10 Excellent

eman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing , we arrived super early and they allowed me to check in early , Mr. Steve (i hope this spelling is correct) was with us in the check in, and i would like to thank him, he spoiled us , we arrived to cute present in the room for my child which made her happy after very long flight .. And the breakfast was amazing
Stayed 3 nights in May 2022
Response from JS on 9 Jul 2022
Thank you very much for your kind words . It was a pleasure to have you with us, and we hope to welcome you back in the near future !

8/10 Good

Anisuzzaman, Jamaica

Business traveller
Liked: Cleanliness, staff & service, amenities
there were hot water issues in my room. hot water took 20 min to come in shower room. view not as promised.
Stayed 2 nights in May 2022
Response from Lauriane on 7 Jun 2022
Thank you for your note Mr. Anisuzzaman, we are sorry to hear that the stay was not up to your expectations and have well taken note of feedback. We do hope to welcome you back at another time.

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, room comfort
Four Seasons Jumeirah Dubai
It’s a beautiful hotel but does not have all the usual four seasons attention to detail. The water in the bathroom was not very hot even after repairing. The air conditioning was also not perfect and made a noise. We could near the people in the room above us. The staff were charming and went out of their way to secure dinner reservations for us in all restaurants.
Stayed 7 nights in Feb 2022
Response from Liane on 17 Feb 2022
Dear Ms. Madeleine Thank you for taking the time and we are grateful for your feedback. We are sorry that we fell short in our service and facilities. We will pass on your feedback to our higher management and will ensure that the next time you visit us we will have all these details addressed Looking forward to having you stay with us in the near future Regards Liane DCunha Room Reservations

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2021

10/10 Excellent

Anurag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Liane on 25 Nov 2021
Dear Mr. Anurag Thank you so much for your kind feedback. We are very happy to hear that you had a memorable stay with us. We look forward to welcoming you back in the near future Do let us know if we can be of any assistance Regards Liane DCunha Room Reservations

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!! Beautiful property, incredible service, sumptuous accommodations!
Stayed 4 nights in Oct 2021
Response from Liane on 4 Nov 2021
Dear Ms. Peggy Thank you for your kind feedback. We are so pleased to hear that you had a memorable stay with us. We cannot wait to welcome you back in the future Thank you for the lovely pictures as well Regards Liane DCunha Room Reservations

10/10 Excellent

Yasmine

Best service!!!!!
What an amazing stay! The hotels service was incredible and really made our stay in Dubai amazing. From the front desk to the housekeeping staff. We’ve stayed at a lot of Four Seasons hotels, Ritz Reserve and Aman resorts and the service here was truly amazing, especially Claire she went above and beyond for us. She really helped make us feel at home and made getting around and experiencing the city amazing!! She and El are great at their jobs. Thank you all for everything!!
Stayed 2 nights in Aug 2021
Response from Liane on 22 Aug 2021
Dear Ms. Yasmine Thank you so much for your kind feedback. We are very happy to hear that our team, especially Claire and El have ensured you have a memorable stay with us. We will definitely pass on your message to both of them and we are sure they will be just as pleased to hear this We look forward to welcoming you back with us in Dubai soon Regards Liane Liane DCunha Room Reservation

10/10 Excellent

Yasmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Liane on 19 Sept 2021
Dear Ms. Yasmine Thank you for your kind feedback and we are pleased that you had a memorable stay with us. We look forward to welcoming you back in the near future Do let us know should you need any assistance Regards Liane DCunha Room Reservations

10/10 Excellent

Pushpinder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Liane on 19 Sept 2021
Dear Mr. Pushpinder Thank you for your kind feedback and we are pleased that you had a memorable stay with us. We look forward to welcoming you back in the near future Do let us know should you need any assistance Regards Liane DCunha Room Reservations

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel realmente hermoso y confortable
Stayed 5 nights in Jul 2021
Response from Liane on 22 Jul 2021
Thank you so very much for your kind feedback. We are very happy to see that you had a great stay with us. We look forward to welcoming you back in the near future Regards Liane Room Reservations

10/10 Excellent

Sultan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel
Very good experience
Stayed 10 nights in Jun 2021
Response from Liane on 18 Jul 2021
Dear Mr. Sultan Thank you so much for your kind feedback and are glad that you had a memorable stay with us. We hope to welcome you back to our hotel in the near future Regards Liane DCunha Room Reservations

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort
Amazing night celebrating my husband’s birthday. Only 20 minutes away from our home but felt like we were in paradise.
Stayed 1 night in Jul 2021
Response from Liane on 4 Jul 2021
Thank you so very much for your kind reply and feedback. We are happy to hear that your Husband's birthday was memorable. We look forward to welcoming you back soon Regards Liane DCunha Room Reservations

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2021
Response from Liane on 18 Jul 2021
Thank you so much for your kind feedback. We are sad to see that you did not have perfect stay with us and would love to hear your feedback which will help us improve. We want to welcome you back to our hotel and ensure you have a good and memorable stay with us Regards Liane Room Reservation

10/10 Excellent

Oron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2021
Response from Liane on 16 Jun 2021
Thank you for your kind feedback. We are very happy to hear that you had a memorable stay with us We look forward to welcoming you back in the near future Regards Liane Room Reservations

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
We enjoyed our stay in this hotel so much and mostly because of the amazing hospitality and kindness of all the staff starting from the reception desk to the concierge ( Mohammed) that helped us with daily tours recommandation. to all the staff in the breakfast dinning room that were so kind and charming. The best hotel we’ve ever been ! First class. Faultless , immaculate , top quality service of the staff. We definitely will want to come back.
Stayed 4 nights in Jun 2021
Response from Liane on 16 Jun 2021
Thank you so very much for your kind feedback and review. We are very pleased that our Reception, Concierge and Breakfast team created a memorable stay for you. We look forward to having the opportunity to welcome you back in the near future Regards Liane Room Reservations

10/10 Excellent

Oron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2021
Response from Liane on 15 Jun 2021
Thank you so much for your kind feedback. We are delighted to hear that you had a very nice stay with us. We look forward to having the opportunity to welcome you once again in the future Regards Liane Room Reservations

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Facilities
Stayed 3 nights in Jun 2021
Response from Liane on 13 Jun 2021
Thank you so much for your kind feedback We look forward to welcoming you back in the future Regards Liane Room Reservations

6/10 Okay

Maria, London, UK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality of service was very good, pool, restaurants - all amazing. However the really unpleasant factor was noise. My stay was ruined by family staying next door, slamming doors from as early as 7 am till as late as midnight! Incredibly poor insulation! :((( for such an expensive rate and i had a premium sea view , I was upset to feel like another family was part of our room!
Stayed 7 nights in Jan 2021
Response from Liane on 7 Feb 2021
Dear Ms. Maria Thank you for you kind feedback and we are very sorry to hear that your expectations from us fell short. We have passed on your feedback to our management team and on your next visit we will ensure you are allocated in a quieter area of the Resort. Regards Liane DCunha Room Reservation

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2020
Response from Liane on 2 Dec 2020
Thank you for your kind feedback. We look forward to welcoming you back to the Resort in the near future

10/10 Excellent

CL, Seattle

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great property. Staff not super helpful by the pool restaurant
Stayed 2 nights in Nov 2020
Response from Liane on 2 Dec 2020
Thank you for feedback and we are sorry to hear that you did not have a good experience with our Pool restaurant team. We will definitely pass this on to the food and beverage manager We look forward to welcoming you back in the future

10/10 Excellent

rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you can ask for staycation
Amazing staycation! Everything was perfect, from reception nice guys helping us to enjoy and get more for what we pay! The massage was great! The restaurants espically Nammos was just delicious and excellent date night venue. Top quality at every touch point
Stayed 2 nights in Sep 2020