Crown Palace Hotel Ajman Reviews

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Reviews of Crown Palace Hotel Ajman

Crown Palace Hotel Ajman

Sheikh Khalifa Bin Zayed Road, P.O.Box 210, Ajman

6.2

6.2/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

6/10 Okay

Md

10 May 2024

Liked: Cleanliness, staff & service

Stayed 2 nights in May 2024

4/10 Poor

Asameh

Business traveller, Travelled with group

15 Apr 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Reception staff very bad the didn't accept my booking

Stayed 3 nights in Apr 2024

4/10 Poor

Ahmad

Business traveller

3 Feb 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Location Only. Read carefully please

Average clean, room is big but only one socket is there which is used for the fridge!! Bathroom is small and shower box is very small and very old. No maintenance was done for a long time. This hotel is old and i think it was one of the best in Ajman earlier but now they don't even make maintenance, most of the facilities are there but not working (pool, spa, massage, restaurant, cafe shisha lounge). Huge Lobby with limited furniture. They can't afford furnishing this huge area! Breakfast is veryyyyy poor. You are really having the breakfast same as hostel or 1 star hotel. Location is great, many restaurants, Cafe, ATM, Laundry are all around.

Stayed 1 night in Jan 2024

Response from Chinchu on 6 Mar 2024

Sorry for the inconvenience

2/10 Terrible

Harman

Travelled with family

5 Jan 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Very bad hotel.Smells so bad.My experience was terrible here

Stayed 6 nights in Dec 2023

2/10 Terrible

Reza

22 Dec 2023

Stayed 5 nights in Dec 2023

Response from Chinchu on 6 Mar 2024

Sorry for the inconvenience

8/10 Good

Mohammad

1 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The shower enclosures are very small, I couldn’t even bend down to wash my body

Stayed 6 nights in Oct 2023

6/10 Okay

Abid

29 Oct 2023

Stayed 7 nights in Oct 2023

10/10 Excellent

Timur

21 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities

For one night stay between the flights it is affordable and perfect

Stayed 1 night in Aug 2023

6/10 Okay

Wasim

Business traveller, Travelled with group

11 Mar 2023

Liked: Amenities

Wash Room was not good Cleanliness was not Good

Stayed 1 night in Mar 2023

2/10 Terrible

Hilal

Travelled with family

3 Mar 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The Hotel was running a big scam on 21 February, i stayed in the Lobby for 3 hours waiting for my booking they said did not receive it, and now they're refusing a refund

Stayed 1 night in Feb 2023

2/10 Terrible

Manal

24 Feb 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2023

2/10 Terrible

yasmain

12 Dec 2022

Stayed 1 night in Jul 2022

2/10 Terrible

Mohamad Bakker

13 Nov 2022

Stayed 7 nights in Sep 2022

10/10 Excellent

ibrahim

16 Jul 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2022

2/10 Terrible

Mousa

20 Mar 2022

Stayed 5 nights in Mar 2022

6/10 Okay

Mousa

11 Mar 2022

Nothing

Stayed 4 nights in Mar 2022

10/10 Excellent

Nur

5 Mar 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2022

Response from Ann on 12 Mar 2022

Thank you .We look forward for your future arrival and its our pleasure to give you with good service next time.

2/10 Terrible

Moe

27 Feb 2022

Disliked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in Feb 2022

8/10 Good

Rawan

23 Feb 2022

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

Stayed 1 night in Feb 2022

10/10 Excellent

Muna

Business traveller

8 Jan 2022

Liked: Staff & service, property conditions & facilities

Was good service

Stayed 6 nights in Dec 2021

10/10 Excellent

Saja, Hesperia

Business traveller

19 Nov 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great

Stayed 2 nights in Nov 2021

2/10 Terrible

Karar

11 Nov 2021

Stayed 3 nights in Nov 2021

4/10 Poor

Mo

Business traveller, Travelled with group

2 Nov 2021

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

nothing

Stayed 2 nights in Oct 2021

4/10 Poor

Verified traveller

25 Sept 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I don’t think it’s a 4 star hotel. No cattle no water. Very slim shower ver difficult to use. Service was terrible request blanket for 5 days but didn’t get it. Towels were supplied after 2 days.

Stayed 7 nights in Sep 2021

4/10 Poor

Shadaab Ahmed

Travelled with family

29 Aug 2021

Disliked: Cleanliness, amenities, property conditions & facilities

Dirty lobby and rooms Looks like abandoned building Room service irregular Washrooms are very dirty water leaking from aircon vent and shower head broken. We asked for room cleaning They didnt bother to change sheets. Used the same sheets

Stayed 14 nights in Aug 2021

2/10 Terrible

Verified traveller

17 Jun 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Not to be recommended to anyone Very bad service and staff No water or coffee in the room , you have to buy them yourself or pay them . Very disappointing hotel . Never go there.

Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Business traveller, Travelled with partner

1 May 2021

Liked: Cleanliness, staff & service, amenities

It’s good stay in total

Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

6 Apr 2021

Stayed 4 nights in Mar 2021

4/10 Poor

Verified traveller

Travelled with family

14 Mar 2021

Disliked: Staff & service

Reception staffs no good behave to online guests, before same attitude. I booked one bedroom,but i got narrow studio...

Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Business traveller

9 Mar 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

You got what you paid it’s not bad at all but in end you got what you paid

Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

28 Feb 2021

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Travelled with family

27 Feb 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I'm satisfied and good room condition also friendly management

Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

6 Feb 2021

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jan 2021

2/10 Terrible

Amer

Business traveller

24 Jan 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst stay ever and never come back.

So bad experience. The room was not clean at all imagine!!!! Especially now with COviD time. We left drinks in the fridge and somebody took it and never return back to us when we changed the room. I don’t recommend at all.

Stayed 2 nights in Jan 2021

8/10 Good

Shaban

Travelled with group

25 Oct 2020

Liked: Property conditions & facilities, room comfort

Stayed 1 night in Oct 2020

2/10 Terrible

Mohamed

15 Oct 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Oct 2020

10/10 Excellent

Salem, Ajman

Travelled with family

11 Sept 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great service and great staff very clean the location is ok

Stayed 10 nights in Aug 2020

10/10 Excellent

Verified traveller

28 Aug 2020

Stayed 2 nights in Aug 2020

4/10 Poor

Verified traveller

15 Mar 2020

Disliked: Cleanliness, amenities, property conditions & facilities

Telephone not working as always. No milk at the coffee box. No toothbrush, toothpaste and everything. The towels are old.

Stayed 1 night in Mar 2020

10/10 Excellent

emad eldin

Business traveller

2 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2020

2/10 Terrible

Yasser, Abu Dhabi

Travelled with family

8 Jan 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Non clean rooms , I found worms in the room !! And accordingly I changed it.

Stayed 1 night in Jan 2020

10/10 Excellent

emad eldin

Business traveller

7 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Very good

Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Travelled with family

5 Jan 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of my worst experiences ever

Very bad experience overall, Starting from the reception to the house keeping

Stayed 1 night in Jan 2020

Response from DW on 5 Jan 2020

Dear sir/madam, We apologize for the inconveniences during your stay at our hotel. If you would like to address your concerns we will take immediate action in order to improve guest experience at our property. Thank you very much for your valuable feedback. Best regards, OTA Sales & Reservations Department, Crown Palace Hotel & Suites Ajman

4/10 Poor

Verified traveller

29 Dec 2019

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 1 night in Dec 2019

Response from Adiya on 30 Dec 2019

Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Adiya!

8/10 Good

Abdul

Travelled with group

28 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2019

Response from Adiya on 29 Dec 2019

Glad to see that you have rated us positively, Do give us more chances to delight you in the future as well. Regards, Adiya!

8/10 Good

AAE TRAVEL

26 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed the stay but they REALLY need to warm their swimming pool water, its like swimming in the fridge I couldn't stay for 3 minutes there and the sauna condition is poor.

Stayed 3 nights in Dec 2019

Response from Adiya on 29 Dec 2019

Hi, Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Adiya!

10/10 Excellent

Amgad

21 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019

10/10 Excellent

Mohamed Ashraf

23 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent stay at night

It was nice and wonderful ambiance

Stayed 1 night in Nov 2019

Response from Adiya on 20 Dec 2019

Loved to hear this, It will be great if you could spread the word amongst your circle. Have a pleasant day ahead :) Regards, Adiya!

2/10 Terrible

Raza

19 Oct 2019

Stayed 7 nights in Oct 2019

4/10 Poor

Verified traveller

28 Sept 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2019