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Reviews of Golden Tulip Media Hotel

Golden Tulip Media Hotel
Sheikh Zayed Road, Tecom, Barsha Heights (Tecom),Dubai, Dubai

Reviews

8.2

Very good

Rating 10 - Excellent. 15 out of 31 reviews" "
Rating 8 - Good. 11 out of 31 reviews" "
Rating 6 - Okay. 1 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 4 out of 31 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Janed

Disliked: Staff & service
Stayed 8 nights in Feb 2024
Response from Issam Slaimi - General Manager on 16 Feb 2024
Dear Janed,Thank you for your feedback regarding your recent stay in our hotel. Please accept my sincerest apologies for the inconvenience. Guest feedback such as yours helps us identify areas where we can improve on our guest experience. Rest assured that corrective measures will be put in place.We hope to be of service to you again.Kind regards, Issam Slaimi - General Manager

8/10 Good

D Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice breakfast clean property
Stayed 1 night in Jan 2024
Response from Issam Slaimi - General Manager on 9 Feb 2024
Dear Stephanie,Thank you for taking the time to review your stay in our hotel. We are happy to hear that you enjoyed our services. We do appreciate your feedback as it helps us identify the areas where we can improve our guest experience. We look forward to be of service to you again. Kind regards, Issam Slaimi - General Manager

6/10 Okay

Inho, Spring

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Issam Slaimi - General Manager on 31 Dec 2023
Dear Inho,Thank you for taking the time to review your stay in our hotel. We are happy to hear that you enjoyed our services. We do appreciate your feedback as it helps us identify the areas where we can improve our guest experience. We look forward to be of service to you again. Kind regards, Issam Slaimi - General Manager

10/10 Excellent

Weifang

Stayed 4 nights in Dec 2023
Response from Issam Slaimi - General Manager on 17 Dec 2023
Dear Weifang,Thank you for taking the time to review your stay at Golden Tulip Media Hotel. Delighted to hear that you enjoyed your stay with us and you found our staff, service and facilities to your satisfaction and thank you for giving us a perfect score. We look forward to welcoming you back on your next visit. Kind regards,Issam Slaimi - General Manager

10/10 Excellent

Jacob, York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean hotel with professional staff
Stayed 1 night in Oct 2023
Response from Issam Slaimi - General Manager on 10 Oct 2023
Dear Jacob,Thank you for sharing your experience of your stay in our hotel. We will certainly convey your compliments to the rest of the team, as an encouragement to deliver an excellent service. We hope to be of service to you again when you come back to Dubai. Kind regards,Issam Slaimi - General Manager

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Jul 2023
Response from Issam Slaimi - General Manager on 22 Aug 2023
Dear David,Thank you for sharing your experience of your stay in our hotel. We will certainly convey your compliments to the rest of the team, as an encouragement to deliver an excellent service. We hope to be of service to you again when you come back to Dubai. Kind regards,Issam Slaimi - General Manager

10/10 Excellent

Ahmed, JEDDAH

Liked: Cleanliness, staff & service, property conditions & facilities
My business was nearby this my 2nd time here Its nice hotel
Stayed 4 nights in May 2023
Response from Issam Slaimi - General Manager on 5 Jun 2023
Dear Ahmed,Thank you for taking the time to review your stay at Golden Tulip Media Hotel. Delighted to hear that you enjoyed your stay with us and you found our staff, service and facilities to your satisfaction and thank you for giving us a perfect score. We look forward to welcoming you back on your next visit. Kind regards, Issam Slaimi - General Manager

10/10 Excellent

piedad

Stayed 6 nights in May 2023
Response from Issam Slaimi - General Manager on 5 Jun 2023
Dear Guest,Thank you for taking the time to review your stay at Golden Tulip Media Hotel. Delighted to hear that you enjoyed your stay with us and you found our staff, service and facilities to your satisfaction and thank you for giving us a perfect score. We look forward to welcoming you back on your next visit. Kind regards, Issam Slaimi - General Manager

8/10 Good

Samuel, brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Issam Slaimi - General Manager on 8 May 2023
Dear Samuel,Thank you for taking the time to review your stay in our hotel. We are happy to hear that you enjoyed our services. We do appreciate your feedback as it helps us identify the areas where we can improve our guest experience. We look forward to be of service to you again. Kind regards, Issam Slaimi - General Manager

10/10 Excellent

dan

Stayed 3 nights in Feb 2023
Response from Issam Slaimi - General Manager on 3 Apr 2023
Dear Dan,Thank you for taking the time to review your stay at Golden Tulip Media Hotel. Delighted to hear that you enjoyed your stay with us and you found our staff, service and facilities to your satisfaction and thank you for giving us a perfect score. We look forward to welcoming you back on your next visit. Kind regards, Issam Slaimi - General Manager

2/10 Terrible

yagoub

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
Hey AC not work good. not clean not true for Check-in time is 5pm because room not ready :(
Stayed 3 nights in Feb 2023
Response from Issam Slaimi - General Manager on 8 Mar 2023
Dear Yagoub,Thank you for taking the time to review your stay in our hotel. We are happy to hear that you enjoyed our services. We do appreciate your feedback as it helps us identify the areas where we can improve our guest experience. We look forward to be of service to you again. Kind regards, Issam Slaimi - General Manager

10/10 Excellent

Samer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly and professional staff and reasonably priced. Stayed there for a week in December with no complaints at all. Highly recommend
Stayed 7 nights in Nov 2022
Response from Issam Slaimi - General Manager on 14 Dec 2022
Dear Samer,Thank you for taking the time to review your stay at Golden Tulip Media Hotel. Delighted to hear that you enjoyed your stay with us and you found our staff, service and facilities to your satisfaction and thank you for giving us a perfect score. We look forward to welcoming you back on your next visit. Kind regards, Issam Slaimi - General Manager

8/10 Good

Chris

Stayed 9 nights in Dec 2022
Response from Issam Slaimi - General Manager on 14 Dec 2022
Dear Chris,Thank you for taking the time to review your stay in our hotel. We are happy to hear that you enjoyed our services. We look forward to be of service to you again. Kind regards, Issam Slaimi - General Manager

8/10 Good

Siobhan

Stayed 6 nights in Oct 2022
Response from Issam Slaimi - General Manager on 31 Oct 2022
Dear Siobhan,Thank you for taking the time to review your stay in our hotel. We are happy to hear that you enjoyed our services. We do appreciate your feedback as it helps us identify the areas where we can improve our guest experience. We look forward to be of service to you again. Kind regards, Issam Slaimi - General Manager

10/10 Excellent

Melaku

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
very clean service staff was also great
Stayed 3 nights in Sep 2022
Response from Issam Slaimi - General Manager on 30 Sept 2022
Dear Melaku,Thank you for taking the time to review your stay at Golden Tulip Media Hotel. Delighted to hear that you enjoyed your stay with us and you found our staff, service and facilities to your satisfaction and thank you for giving us a perfect score. We look forward to welcoming you back on your next visit. Kind regards,Issam Slaimi - General Manager

2/10 Terrible

Hassan

Stayed 13 nights in Aug 2022

8/10 Good

William

Stayed 1 night in May 2022
Response from Issam Slaimi - General Manager on 18 May 2022
Dear William, Thank you for taking the time to review your stay in our hotel. We are happy to hear that you enjoyed our services. We do appreciate your feedback as it helps us identify the areas where we can improve our guest experience. We look forward to be of service to you again. Kind regards, Issam Slaimi - General Manager

10/10 Excellent

olivera

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Issam Slaimi - General Manager on 11 Apr 2022
Dear Olivera, Thank you for taking the time to review your stay in our hotel. We look forward to be of service to you again. Kind regards, Issam Slaimi - General Manager

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Issam Slaimi - General Manager on 14 Dec 2023
Dear Luis,Thank you for taking the time to review your stay at Golden Tulip Media Hotel. We look forward to welcoming you back on your next visit. Kind regards, Issam Slaimi - General Manager

10/10 Excellent

TISHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tisha Poonsawat
I had an amazing experience at check-in, thanks to the incredibly friendly and helpful lady. She gave me a really warm welcome and took the time to explain all the details about the hotel, including the free bus service times - highly appreciated! The check-in and check-out process also went very smoothly, which I'm very grateful for. I would definitely recommend this service and hotel!
Stayed 3 nights in Nov 2023
Response from Issam Slaimi - General Manager on 8 Dec 2023
Dear Tisha,Thank you for taking the time to review your stay at Golden Tulip Media Hotel. Delighted to hear that you enjoyed your stay with us and you found our staff, service and facilities to your satisfaction and thank you for giving us a perfect score. We look forward to welcoming you back on your next visit. Kind regards, Issam Slaimi - General Manager

10/10 Excellent

Marc-Olivier, chateauguay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très sécuritaire. Propre. Personnel efficace, gentil et rapide. Tirtha l'employé aux valises , tres aimable et fort travaillant, connaît bien la ville , il m'a aidé avec mon plan de choses à faire et où aller d'abord. Rien de négatif a dire , chambre super!
Stayed 2 nights in Nov 2023
Response from Issam Slaimi - General Manager on 17 Nov 2023
Dear Marc-Olivier,Thank you for sharing your experience of your stay in our hotel. We will certainly convey your compliments to the rest of the team, as an encouragement to deliver an excellent service. We hope to be of service to you again when you come back to Dubai. Kind regards,Issam Slaimi - General Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2023
Response from Issam Slaimi - General Manager on 8 Mar 2023
Dear Guest,Thank you for taking the time to review your stay in our hotel. We are happy to hear that you enjoyed our services. We do appreciate your feedback as it helps us identify the areas where we can improve our guest experience. We look forward to be of service to you again. Kind regards, Issam Slaimi - General Manager

2/10 Terrible

Bernard

Travelled with group
RIEN
Stayed 12 nights in Nov 2022
Response from Issam Slaimi-General Manager on 28 Nov 2022
Dear Rien,Thank you for your review, we respect your comments even if they are very negative with a very low score, still it will help in improving ourselves. We have had many discussions with you during your stay with us, and we ensured that the room allocated was a deluxe room category and we have also given you option to move to other deluxe rooms. Also as an apology for not able to meet your expectations we have also changed your booking to be with breakfast worth AED 2000 for the entire stay.We have tried our best to make you satisfied, however it seems your expectation were too high.Issam Slaimi-General Manager

8/10 Good

Frédy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
RAS
Stayed 8 nights in Oct 2022
Response from Issam Slaimi - General Manager on 17 Oct 2022
Dear Fredy,Thank you for taking the time to review your stay in our hotel. We are happy to hear that you enjoyed our services. We do appreciate your feedback as it helps us identify the areas where we can improve our guest experience. We look forward to be of service to you again. Kind regards, Issam Slaimi - General Manager

8/10 Good

HERVE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon hôtel, propre, personnel agréable, bon petit déjeuner, bien situé, proche du métro. Le tout pour un prix raisonnable
Stayed 8 nights in Oct 2022
Response from Issam Slaimi - General Manager on 17 Oct 2022
Dear Herve,Thank you for taking the time to review your stay in our hotel. We are happy to hear that you enjoyed our services. We do appreciate your feedback as it helps us identify the areas where we can improve our guest experience. We look forward to be of service to you again. Kind regards,

10/10 Excellent

Jun

Stayed 13 nights in Sep 2022

10/10 Excellent

Mio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コストパフォーマンスが素晴らしかったです。駅から10分ほどなので歩くことは可能です。とても綺麗な建物で、アメニティーも揃っていました。毎日ハウスキーピングとアメニティー補充をしてくれます。初めシャワーからなかなかお湯が出ませんでしたが、しばらくするも問題なく出てきます。予約した初日は早朝に着いたため、フロントで9時まで待ち、追加料金を払い、早めのチェックインをしました。申し分ないクオリティーだと思います。 ホテルについているマッサージはツッコミどころがありましたが、質には満足しました。またドバイに来る際には利用したいです。
Stayed 4 nights in Jul 2022
Response from Issam Slaimi - General Manager on 28 Aug 2022
Dear Mio,Thank you for taking the time to review your stay in our hotel. We are happy to hear that you enjoyed our services. We do appreciate your feedback as it helps us identify the areas where we can improve our guest experience. We look forward to be of service to you again. Kind regards, Issam Slaimi - General Manager

10/10 Excellent

Dega

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personeel Edward was super vriendelijk
Stayed 10 nights in Feb 2022
Response from Issam Slaimi - General Manager on 23 Mar 2022
Dear Dega, Thank you for taking the time to review your stay at Golden Tulip Media Hotel. Delighted to hear that you enjoyed your stay with us and you found our staff, service and facilities to your satisfaction and thank you for giving us a perfect score. We look forward to welcoming you back on your next visit. Kind regards, Issam Slaimi - General Manager