2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews of Bahi Ajman Palace Hotel

5 out of 5
Bahi Ajman Palace Hotel
Sheikh Humaid Bin Rashid Al Nuaimi St., Ajman

Reviews

8.4

Very good

Rating 10 - Excellent. 128 out of 250 reviews" "
Rating 8 - Good. 68 out of 250 reviews" "
Rating 6 - Okay. 28 out of 250 reviews" "
Rating 4 - Poor. 16 out of 250 reviews" "
Rating 2 - Terrible. 10 out of 250 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

gurpreet

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
My stay along with my family at bahi ajman was nothing short of spectacular, from beautiful private beach and views around to the amazing staff that was readily available a phone call away to assist with any and everything. Would like to express my heartfelt gratitude to the staff at bahi ajman, especially Jatinder Singh for going all out in providing exceptional services. Would highly recommend this hotel for all the facilities and amenities provided and can't wait to plan my next trip here!
Response from Ahmed Hashem Front Office Manager on 3 Feb 2024
Dear Gurpreet, Thank you very much for staying with us and taking the time to post your great review. I am thrilled to know that our team particularly Jatinder has contributed positively to your Bahi Ajman Palace experience. Not least, it is all about people who create binding and lasting memories all our colleagues will be very proud to know they delivered the personalized service as expected from Bahi Ajman Palace hotel. We look forward to being of service to you once again in the near future.

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location Food and Staff excellent easy access to shops and sites close by. Room was large with a nice balcony. Throughly enjoyed visit of four nights and would stay again. Weather at this time of year is perfect Trip to Ajman part of emrates tour.
Stayed 4 nights in Jan 2024
Response from Ahmed Hashem Front Office Manager on 28 Jan 2024
Dear Norman,Thank you for choosing to stay at Bahi Ajman Palace and for taking the time to post your review. We are delighted to know that we were able to turn your moments into lasting memories. Rest assured that your generous compliments will be shared with our entire team. It would be our great pleasure to have you as our guest once again soon.

10/10 Excellent

Balasubramaniam

Liked: Cleanliness, staff & service, property conditions & facilities
Beach area ... Good for relaxation
Stayed 6 nights in Dec 2023
Response from Ahmed Hashem Front Office Manager on 6 Jan 2024
Dear Valued Guest, Thank you for choosing to stay at Bahi Ajman Palace and for taking the time to post your review. We are delighted to know that we were able to turn your moments into lasting memories. Rest assured that your generous compliments will be shared with our entire team. It would be our great pleasure to have you as our guest once again soon.

10/10 Excellent

Jewel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing great staff
Stayed 5 nights in Dec 2023
Response from Ahmed Hashem Front Office Manager on 6 Jan 2024
Dear Jewel, Thank you for choosing to stay at Bahi Ajman Palace and for taking the time to post your review. We are delighted to know that we were able to turn your moments into lasting memories. Rest assured that your generous compliments will be shared with our entire team. It would be our great pleasure to have you as our guest once again soon.

10/10 Excellent

Joseph, Redwood City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ahmed Hashem Front Office Manager on 6 Jan 2024
Dear Valued Guest, Thank you for choosing to stay at Bahi Ajman Palace and for taking the time to post your review. We are delighted to know that we were able to turn your moments into lasting memories. Rest assured that your generous compliments will be shared with our entire team. It would be our great pleasure to have you as our guest once again soon.

10/10 Excellent

mohamed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly every th8ng was smooth i arrived late and they upgraded me to royal sea view suite thanks diffenitly i will be back very soon thanks
Stayed 1 night in Sep 2023

10/10 Excellent

Bilkis

Stayed 2 nights in Aug 2023
Response from Ahmed Hashem Front Office Manager on 15 Sept 2023
Dear Bilkis, Thank you for choosing to stay at Bahi Ajman Palace and for taking the time to post your review. We are delighted to know that we were able to turn your moments into lasting memories. Rest assured that your generous compliments will be shared with our entire team. It would be our great pleasure to have you as our guest once again soon.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
جودة منخفضة وغير متوقعة في الفندق
The hotel is not as expected. The view is nice but the hotel facilites is not good. The bathroom inside the rooms is not working well. The big problem that I faced, that I buy some chocolate, I leave it in my room, when I came back it was full of small ant. All the room and my chocloate. Which is not accepted from the hotel. مرافق الفندق ليست كماهو متوقع. دورات المياه ليست بالجودة المتوقعة. تركت بعض الشوكلاتة في غرفتي اثناء اقامتي وعندما عدت للغرفة وجدتها مليئة بالنمل الصغير على الشوكلاتة وفي جميع انحاء الغرفة وهو شيء غير مقبول بتاتا من الفندق.
Stayed 1 night in Jul 2023
Response from أحمــد هاشــم مــدير المكاتب الأمـامية on 18 Aug 2023
ضيفنا العزيز نشكرك على إختيار فندق باهـي عجمان بالاس و على اخذك الوقت لمشاركة تعليقك معنايؤسفنا أن إقامتك معنا لم ترقى إلى المستوى المطلوب. أرجو تقبل خالص الإعتذار عن الصعوبات التي واجهتكم أثناء الإقامة علي وعد منا بالعمل علي ترقية الخدمه كي نتخطي بها توقعاتكم الغاليه. نأمل في أن نراك في المستقبل القريبدمتم بخير

6/10 Okay

Khaled

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The only caveat would be that it is a dry hotel, meaning you have to elsewhere if you want a drink.
Stayed 3 nights in Feb 2023
Response from Ahmed Hashem Front Office Manager on 6 Mar 2023
Dear Diane, Thank you for staying with us and for sharing your amazing experience. My team and I will look forward to welcoming you back for another memorable experience here at Bahi Ajman Palace.Yours sincerely,Ahmed HashemFront Office Manager

10/10 Excellent

Saood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Ahmed Hashem Front Office Manager on 6 Mar 2023
Dear Saood, WOW many thanks for your 10 star review, we all look forward to welcome you back at Bahi Ajman Palace Hotel.Kind regards, Ahmed Hashem and Guest Service Team

6/10 Okay

Eugenie

Travelled with family
The property smells amazing and it is clean. The moment that you walk in, the smell of incense welcomes you but not it is not too powerful. Ajman is very far from Dubai and I did not realize that based on the map. I would not recommend using the concierge desk to book tours. I strongly suggest booking tours online with a reputable tour company prior to traveling. There is something very wrong going at that hotel with respect to costumer service. The staff is friendly or appear to be. The guy at the concierge desk booked our tour but decided to cancel without asking us and completely changed our plans and lied because he wanted us to go with a different tour. Also, we paid for a round trip taxi to and from the hotel prior to arrival. I confirmed with the desk about my car service to go back to airport. After confirming, I was told that I only paid for one way and having no choice and because I obviously had to to heard to the airport, I ended up taking a taxi. I was informed by email about three hours after confirming. You MUST take print outs of all reservations and also mention whether you have breakfast dinner and/or lunch included, if you paid in advance. The front desk seems to be clueless with respect to what is included in the reservation. I would not stay there ever again. I would not recommend this hotel, there are much better/nicer hones with better customer service in Dubai.
Stayed 4 nights in Feb 2023
Response from Ahmed Hashem Front Office Manager on 6 Mar 2023
Dear Mrs. Eugenie, It was a pleasure talking to you today over the phone and thank you very much for your candid review of your recent stay at our hotel.You did express a number of points, which as a whole is clear that your stay was below your expectations, I would like to take this opportunity to apologize for this experience. Regarding the other highlighted points, we shall apply corrective actions, please accept our apologies for the inconveniences experienced.We all look forward having you as our guest one more time.Kind regards, Ahmed HashemFront Office Manager

10/10 Excellent

Rafey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was good, no, great!
Stayed 1 night in Jan 2023
Response from Ahmed Hashem Front Office Manager on 3 Feb 2023
WOW many thanks for your 5 star review, looking forward having as our guest again.

10/10 Excellent

Abhijit

Response from Ahmed Hashem Front Office Manager on 7 Mar 2023
Dear Guest, WOW many thanks for your 5 star review, we all look forward to welcome you back at Bahi Ajman Palace Hotel.Kind regards, Ahmed Hashem and Guest Service Team

2/10 Terrible

Binoge

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Noise though out day and night
Stayed 2 nights in Dec 2022
Response from Ahmed Hashem Front Office Manager on 4 Feb 2023
Thank you very much for taking the time to share your valuable rating.It was a great pleasure to have you as our guest at Bahi Ajman Palace Hotel, we consider all our guest comments as an opportunity to continuously improve on our service levels, Please accept my sincere apology for any inconvenience you had during your stay. we all look forward having you as our guest again. Kind regards,

2/10 Terrible

Anton

Stayed 5 nights in Dec 2022
Response from Ahmed Hashem Front Office Manager on 4 Feb 2023
Thank you very much for taking the time to share your valuable rating.It was a great pleasure to have you as our guest at Bahi Ajman Palace Hotel, we consider all our guest comments as an opportunity to continuously improve on our service levels, Please accept my sincere apology for any inconvenience you had during your stay. we all look forward having you as our guest again. Kind regards,

10/10 Excellent

Kassim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Nov 2022
Response from Ahmed Hashem Front Office Manager on 3 Dec 2022
Dear Mr. Kassim,We would like to thank you for rating us 5 stars. and we wish to welcoming you back soon.Kind regards,

8/10 Good

diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2022

2/10 Terrible

md

Stayed 1 night in May 2022

8/10 Good

ROSHAN PRAVEEN, SHARJAH UAE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to have business meetings and good for family stay
Stayed 2 nights in Apr 2022
Response from Ahmed Hashem Front Office Manager on 22 Apr 2022
Dear Praveen, We would like to thank you for rating us online and we wish to welcoming you back soon. Kind regards,

10/10 Excellent

SARAH JANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Ahmed Hashem Front Office Manager on 11 Mar 2022
Dear Sarah, We would like to thank you for rating us 10 out of 10. and we wish to welcoming you back soon. Kind regards,

10/10 Excellent

Jeet

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Ahmed Hashem Front Office Manager on 11 Mar 2022
Dear Jeet, We would like to thank you for rating us 10 out of 10. and we wish to welcoming you back soon. Kind regards,

10/10 Excellent

Ed, Canyon Country

Stayed 2 nights in Jan 2022

10/10 Excellent

CIGIL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Ahmed Hashem Front Office Manager on 11 Mar 2022
Dear Gigil, We would like to thank you for rating us 10 out of 10. and we wish to welcoming you back soon. Kind regards,

10/10 Excellent

Osama

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful stuff
Stayed 6 nights in Dec 2021

2/10 Terrible

ANAS

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
اقامة سيئة جدا الغرف يوجد فيها عفن عالكراسي والابواب ورائحة العفن قوية جدا الاثاث قديم وغير نظيف لا يرتقي أن يكون فندق خمس نجوم
Stayed 2 nights in Oct 2021
Response from أحمــد هاشــم مــدير المكاتب الأمـامية on 20 Oct 2021
عزيزي السيد أنس شكرًا جزيلا علي التقييم وناسف علي اي ازعاج واجهتموه خلال الاقامه علي وعد منا بالعمل علي ترقية الخدمه كي نتخطي بها توقعاتكم الغاليه , ونأمل بتكرار الزيارة فى المستقبل القريب مع جزيل الشكر

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2021

4/10 Poor

Steven

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room smelt of cigarettes even though I had specifically booked non smoking room and was also informed the 19th floor was non smoking ..
Stayed 2 nights in Jul 2021
Response from Ahmed Hashem on 1 Sept 2021
Dear Guest, Thank you for your feedback and for taking the time to share it with us. Please rest assured that your valuable feedback has been already reviewed with the concerned departments for further improvement of our guests' experience.

10/10 Excellent

rishika

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2021

2/10 Terrible

Mika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is NOT a 5 star hotel!
From the moment I entered the hotel, I was treated like garbage. Instead of people welcoming me in, there were three people shouting at me, one wanted to take my luggage, one measure my body temperature and the third one didn't even have any reason to stand there. All of them shouting simultaneously. I thought first that the hotel takes COVID-19 seriously and measures the body temperature of everyone entering, but no... That was the only time there was anyone doing that, after that people just walked in and out freely, sometimes with masks, sometimes without them. Next step of my nightmare was the check-in. I was told that the room needs to be cleaned and it will be ready shortly, and that I would be informed once it is ready. I sat in the lobby for 40 minutes and nobody came to me. After this time, I went to talk with the people in the reception again, and guess what, my room was ready. Thanks for telling me! At this point they had already lost track of my luggage and they were asking if I had any. But I had already given them the luggage tag... The room was dirty, there were stains on the bed and the windows were covered in bird poo. The amenities included the cheapest instant coffee and paper mugs. I was told to that I have complimentary water, but I was once shouted at in the reception for requesting a bottle. The bed and the pillows were very uncomfortable. The breakfast was very basic, the beach was small and poorly maintained, and the staff barely spoke English.
Stayed 4 nights in Jun 2021

8/10 Good

Hitesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Family Oriented Hotel
Good family hotel. Non Alcoholic hotel. Clean rooms. Arabesque restaurant was understaffed. Definitely the hotel needs a bigger pool and much cleaner beach. Spa facilities were very nice. Convenient location...
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice. The cleaning staff was very good and did a very good job.
Stayed 5 nights in Feb 2021
Response from Ahmed Hashem Assistant Front Office Manager on 22 Feb 2021
Dear Guest, Thank you very much for taking the time to post your lovely review and recommendation. We are delighted to know that we were able to turn your moments into lasting memories. It would be our great pleasure to have you as our guest once again soon. Kind regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with a good beach. Very good staff. Hygiene strictly maintained
Stayed 14 nights in Feb 2021
Response from Ahmed Hashem Assistant Front Office Manager on 22 Feb 2021
Dear Guest, Thank you very much for taking the time to post your lovely review and recommendation. We are delighted to know that we were able to turn your moments into lasting memories. It would be our great pleasure to have you as our guest once again soon. Kind regards,

10/10 Excellent

Amein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good
Stayed 1 night in Feb 2021
Response from Ahmed Hashem Assistant Front Office Manager on 22 Feb 2021
Dear Amein, Thank you very much for taking the time to rate our hotel services. We are delighted to know that we were able to turn your moments into lasting memories. It would be our great pleasure to have you as our guest once again soon. Kind regards,

2/10 Terrible

Lijo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pathetic Housekeeping
Rooms are so dirty with foul smell and hard dirt on the floor. We checked in to the room and left the hotel within 30min. Not at all recommended for families and especially during this pandemic time. Absolutely no hygiene and the staffs around are quite ok with the condition of the hotel cleanliness.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good but rooms lacked a touch of luxury
Rooms were small compared to many hotels in this league. Service was very good. Breakfast was good, but dinner was just ok. Neither of them were great. Overall the stay was good, but lacked a touch of luxury.
Stayed 1 night in Dec 2020
Response from Osama Taher on 5 Jan 2021
Thank you very much for taking the time to share your valuable feedback following your recent stay. It was a great pleasure to know that you have enjoyed the service provided by our team members as well as the breakfast, moreover we consider your comments about room as an opportunity to continuously improve on our service levels. Rest assured that your review will be shared with our relevant departments. We trust that we will have the opportunity to serve you once again in the near future. Kind regards, Osama Taher Director of Guest Services

10/10 Excellent

Brianna Ashley

Stayed 4 nights in Dec 2020
Response from Osama Taher on 5 Jan 2021
Dear , Dear Brianna, We would like to thank you for rating us 5 stars. and we wish to welcoming you back soon. Kind regards, Osama Taher Director of Guest Services

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great stay @Bahi Ajman Palace. Amazing sea view from the balcony. Excellent staff for service (especially Honey & Romeo); they made our overall stay much better. Room : Sea view rooms are superb... :). Room and all the amenities were neat and clean. Swimming pool : Well maintained. Beach : Very beautiful and neat. Dinner & Breakfast : Broad spectrum menu and we had a fine dining experience Overall we had an amazing experience with relaxing ambience...Look forward to come back soon for a bit longer stay.
Stayed 1 night in Dec 2020
Response from Osama Taher on 5 Jan 2021
Thank you very much for staying with us and taking the time to post your great review. I am thrilled to know that our team particularly Honey and Romeo was making your stay at Bahi Ajman Palace unforgettable. Honey, Romeo and the entire team is looking forward to welcoming you soon back to sunny Ajman. Kind regards, Osama Taher Director of Guest Services

10/10 Excellent

Shakil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must tru
I’ve now stayed at Bahi 3 times and never been disappointed, lovely clean hotel located on a private beach with great staff who are only to happy to help
Stayed 14 nights in Dec 2020
Response from Osama Taher on 5 Jan 2021
Dear Shakil, Thank you very much for taking the time to post your lovely review and recommendation. We appreciate your confidence in us, also thank you for mentioning many positive elements about the hotel. Your gracious comments about our colleagues are highly appreciated. I have shared your comments with the team and they are equally happy to hear that you had another brilliant stay with us. Thank you for sharing your experience with us and we are all looking forward to see you back at the hotel on your next visit to Ajman. Kind regards, Osama Taher Director of Guest Services

8/10 Good

Eyad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable break
I had enjoyable 4 day beach break at this hotel. Excellent location and wonderful staff.
Stayed 4 nights in Dec 2020
Response from Osama Taher on 5 Jan 2021
Dear Eyad, Thank you very much for taking the time to post your lovely review and recommendation. We are delighted to know that we were able to turn your moments into lasting memories. Rest assured that your kind compliments will be shared with our entire team. It would be our great pleasure to have you as our guest once again soon. Kind regards, Osama Taher Director of Guest Services

8/10 Good

Como

Liked: Cleanliness, staff & service, property conditions & facilities
All the support staff are very helpful and accommodating.
Stayed 1 night in Nov 2020
Response from Osama Taher on 5 Jan 2021
Dear Como, On behalf of the entire team, I would like to thank you for staying with us and taking the time to post your review. It brings us great pleasure to know that you thoroughly enjoyed your stay with us and we are all looking forward to see you back at the hotel on your next visit to Ajman. Kind regards, Osama Taher Director of Guest Services

10/10 Excellent

Verified traveller

Stayed 7 nights in Oct 2020

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
This is a very comfortable hotel with very helpful staff. Downside maybe the pool is a little small but there is the sea access, also during the afternoon the music next to the pool was maybe a bit too loud
Stayed 1 night in Oct 2020

10/10 Excellent

Md. Al Amin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable trip at Bahi Ajman Hotel.
Weather was very comfortable, Cleaning staff, reception team was very cooperative and , Room condition also very good . Beach , swimming pool, environment also very good, Overall Hotel was excellent to stay. My Family was very comfortable to stay this hotel and they are willing to visit again.
Stayed 3 nights in Sep 2020
Response from OT on 4 Oct 2020
Dear Mr. Al Amin, Thank you very much for taking the time to post your lovely review and recommendation. We are delighted to know that we were able to turn your moments into lasting memories. Rest assured that your kind compliments will be shared with our entire team. It would be our great pleasure to have you as our guest once again soon. Kind regards, Osama Taher Director of Guest Services

6/10 Okay

SHERIF

Travelled with family
Liked: Cleanliness, property conditions & facilities
wasnt bad
The manager wasn't helpful at all Very small rooms, Poor buffet , the bedsheet wasn't clean
Stayed 1 night in Sep 2020

6/10 Okay

Mohammed Manar

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Big issue related to flooring material as it is wet most of the time due to humidity and need to keep. AC on maximum cooling to avoid it
Stayed 1 night in Aug 2020

6/10 Okay

Rowena

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020