All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dear Nawras,Thank you for sharing your feedback with us.We are disappointed to hear your stay with us wasn't up to your expectations and we will do our best to improve our offerings and guarantee our valued guests' satisfaction.We hope to welcome you again and serve you better.Kind regards,
Only reason I gave the area a 4 was because of the construction around it.
Arthur
Stayed 1 night in May 2024
Response from Management team on 6 May 2024
Dear Arthur,We thank you for your valued feedback and regret to hear about the issues you faced during your stay. Unfortunately we are currently being affected by nearby roadside construction works, however we have been assured that this is a temporary issue which will be recovered shortly. In the meantime we value your comments and will use them to improve our guest services in the future. We look forward to welcoming you back again soon for a pleasant stay! Kind regards,
Big room, all was clean. Great buffet dinner and brealfast. Hotel graciously agreed to a later checkout time. Loved the stay.
Jagadeesh
Stayed 1 night in Apr 2024
Response from Hotel Management on 22 Apr 2024
Dear Jagadeesh,Thank you for your feedback about your recent stay with us.We are delighted to hear that you enjoyed our rooms and facilities as well as our breakfast buffet.We hope we can welcome you for a more extended period next time. Kind regards,
8/10 Good
Amina
18 Apr 2024
Liked: Staff & service
Amina
Stayed 2 nights in Apr 2024
Response from Management team on 6 May 2024
Dear Amina,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,
Dear Eugenia,Thank you for sharing your feedback with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,
There is construction going on the road opposite the hotel which makes it bit noisier than expected. Otherwise the location is relatively good although it is bit far for walking distance to convenient stores and surrounding restaurants also limited for walking distance. Staff are helpful and easily approachable. Worth for money and also convenient to get transportation due to its location. Rooftop swimming pool is great with good views from it. There is lifeguard on duty too. Last but not least there are complimentary transportations from hotel to certain places such as Dubai Mall and certain terminals of Dubai International Airport at fixed timings each day. May consider to stay here again if to come to Dubai in future.
Syahrul Anuar
Stayed 5 nights in Mar 2024
Response from Hotel Management on 6 Mar 2024
Dear Syahrul,We thank you for your valued feedback and regret to hear about the issues you faced during your stay. Unfortunately we are currently being affected by nearby roadside construction works, however we have been assured that this is a temporary issue which will be recovered shortly. In the meantime we value your comments and will use them to improve our guest services in the future. We look forward to welcoming you back again soon for a pleasant stay! Kind regards,
This is such an exceptional and fun place to stay! Zainy, totally instagramable and also refreshing and original
Kira
Stayed 1 night in Feb 2024
Response from Hotel Management on 1 Mar 2024
Dear Kira,Thank you for your feedback about your recent stay with us.We are delighted to hear that you enjoyed our rooms and facilities as well as the atmosphere and decor.We hope we can welcome you for a more extended period next time. Kind regards,
Service staff was very attentive to my needs and efficient.
Juan
Stayed 5 nights in Feb 2024
Response from Aloft Al Mina Dubai on 26 Feb 2024
Dear Juan,We're thrilled to hear that you had a positive experience with our service staff. Providing attentive and efficient service is always our priority. Thank you for your feedback, and we hope to serve you again soon!Warm regards,
Dear Redait,Thank you for your feedback about your recent stay with us.We are delighted to hear that you enjoyed our rooms and facilities as well as our service.We hope we can welcome you for a more extended period next time. Kind regards,
Dear Malek,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,
The property was hip and with a young vibe. The dedk and kitchrn staff excellent....
Daniel
Stayed 2 nights in Nov 2023
Response from Hotel Management on 15 Nov 2023
Dear Daniel,Thank you for your feedback about your recent stay with us at Aloft Al Mina.We are delighted to hear that you generally enjoyed your stay with us.It is delightful to hear that all our associates made you feel welcomed and at ease, which is something we always strive for.We are looking forward to welcoming you back soon!Kind regards,
10/10 Excellent
alex
26 Oct 2023
alex
Stayed 5 nights in Oct 2023
Response from Hotel Management on 30 Oct 2023
Dear Alex,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,
Dear Hannan,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,
10/10 Excellent
Gemal-Said
13 Jul 2023
Gemal-Said
Stayed 13 nights in Jun 2023
Response from Dear John, on 17 Jul 2023
Dear,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,
Dear Blessing,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,
8/10 Good
Francis, Redditch
Business traveller
14 Jun 2023
Liked: Cleanliness, staff & service
Excess to public transport limited
Francis
Stayed 1 night in Jun 2023
Response from Hotel Managament on 14 Jun 2023
Dear Francis,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,
8/10 Good
Yolanda
Travelled with group
30 May 2023
Liked: Staff & service
Disliked: Cleanliness
The hotel is decent I stayed 6 days the bathrooms didn’t seem as clean as they should, iron missing from room .Staff was nice and friendly, hotel transportation driver was so nice Minaj. The hotel was near all major attraction it Is a great place to stay for the price.
Yolanda
Stayed 5 nights in May 2023
Response from Hotel Managament on 31 May 2023
Dear Yolanda,Thank you for the feedback. We are disappointed to hear about your experience, and we apologize that our service was not to our usual standard.We always aim to deliver a great experience. We are very disappointed when we miss the mark which we clearly have on this occasion.Thanks for taking the time to bring this to our attention. Only through such feedback can we continue to improve all aspects of our offering.We hope to welcome you again and serve you better.Kind regards,
10/10 Excellent
hadia
15 May 2023
hadia
Stayed 1 night in May 2023
Response from Hotel Managament on 16 May 2023
Dear Hadia,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,
8/10 Good
KAOHUNG
1 May 2023
KAOHUNG
Stayed 1 night in Apr 2023
Response from Hotel Managament on 3 May 2023
Dear,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,
2/10 Terrible
MAIDA E
29 Apr 2023
MAIDA E
Stayed 10 nights in Apr 2023
Response from Hotel Management on 1 May 2023
Dear Maida, Thank you for your feedback about your recent stay with us.We are looking forward to welcome you back soon.Best regards,
Un excellent séjour
Chambre de standing et fonctionnelle
Un vrai atout sur le personnel qui est aux petits soins
Le restaurant de l hotel est excellent à un tarif très abordable
Piscine rooftop toujours au soleil!
marie
Stayed 9 nights in Mar 2023
Response from Hotel Managament on 7 Apr 2023
Cher Marie,Merci d'avoir partagé votre commentaire avec nous.Nous sommes très heureux de savoir que vous avez apprécié votre temps avec nous.Nous espérons vous accueillir à nouveau.Cordialement,
10/10 Excellent
Michael
23 Mar 2023
Michael
Stayed 5 nights in Mar 2023
Response from Hotel Managament on 27 Mar 2023
Dear Michael,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,
Ein sehr schönes Hotel. Freundliches Personal, tolles Frühstück. Dreimal täglich Shuttle zur Dubaimall und Strand la mer. Wir kommen gerne wieder
Kirsten
Stayed 6 nights in Mar 2023
Response from Hotel Managament on 20 Mar 2023
Dear Kristen,Thank you for taking the time to give us your feedback about your stay with us at Aloft Al Mina.We are delighted to hear that you enjoyed your staying experience with us.It is great to read that our associates were able to make you feel welcome, and we look forward to having you back here in the future!Kind regards,
Dear Endre,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,
10/10 Excellent
RANJU
18 Feb 2023
RANJU
Stayed 1 night in Feb 2023
Response from Hotel Managament on 20 Feb 2023
Dear Ranju,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,
10/10 Excellent
Ahmed
12 Feb 2023
Ahmed
Stayed 3 nights in Feb 2023
Response from Hotel Managament on 13 Feb 2023
Dear Ahmed,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,
2/10 Terrible
neda
11 Feb 2023
neda
Stayed 1 night in Feb 2023
Response from Hotel Managament on 13 Feb 2023
Dear Neda,Thank you for sharing your review with us.We are disappointed to hear your stay was not up to your expectations.We will look further into it and fix the issues you faced with us this time.We hope to welcome you again and serve you better.Kind regards,
10/10 Excellent
Ibrahima
8 Feb 2023
Ibrahima
Stayed 4 nights in Feb 2023
Response from Hotel Managament on 10 Feb 2023
Dear Ibrahima,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,
10/10 Excellent
HIDEKAZU
29 Jan 2023
HIDEKAZU
Stayed 3 nights in Jan 2023
Response from Hotel Managament on 31 Jan 2023
Dear,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,
10/10 Excellent
Asif
29 Jan 2023
Asif
Stayed 1 night in Jan 2023
Response from Hotel Managament on 31 Jan 2023
Dear Asuf,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,
8/10 Good
AZUSA
27 Jan 2023
AZUSA
Stayed 2 nights in Jan 2023
Response from Hotel Managament on 30 Jan 2023
Dear Azusa,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,
Dear Paramjit,Thank you for taking the time to give us your feedback about your stay with us.We are delighted to hear that you enjoyed your staying experience with us.We hope we can welcome you for a more extended period next time. Kind regards,
10/10 Excellent
Edmund
3 Mar 2022
Edmund
Stayed 1 night in Mar 2022
Response from Aloft Al Mina Family on 4 Mar 2022
Dear Guest,
Thank you so much for taking the time out to share your valuable feedback and rating us 10 on Hotels.com.
We highly appreciate the kind words you have shared and we hope we were able to exceed your expectations during your time with us.
We hope we have the opportunity to welcome you back again soon.
Warm Regards
Contruction going on at the hotel. Paid for breakfast during booking but was not allowed to have it.
chawki
Stayed 4 nights in Jan 2022
Response from Aloft Al Mina Family on 10 Jan 2022
Dear Guest,
Thank you so much for taking the time out to share your valuable feedback.
We would firstly like to apologize for the inconvenience caused during your time with us.
We have taken your feedback very seriously and have informed the concerned department head to ensure that immediate action is taken.
We hope this incident has not tainted your confidence in us and we hope we have the opportunity to welcome you back again.
Warm Regards
Very neat and organized property occupied with high class guests.
Abisola
Stayed 4 nights in Dec 2021
Response from Aloft Dubai Airport Family on 4 Jan 2022
Dar Abisola,
Thank you so much for taking the time out to share your valuable feedback and rating us on Expedia.com.
We are pleased to learn that your stay with us was pleasant.
We hope we were able to meet your expectations during your time with us.
We hope to welcome you back again soon.
Warm Regards
Very personable service given by front desk clerk,Srijana,She remembered me by name from check in to Checkout which means a lot to me,I wish her all the best for her future.thanks for you’re good service
Dileep Kumar
Stayed 5 nights in Dec 2021
Response from Shanthosh Kumar on 2 Jan 2022
Dear Mr. Kumar ,
Thank you very much for choosing to stay in Aloft Al Mina and sharing your feedback here with us .
I was happy to hear that you were satisfied with our hotel service standards and personally appreciating Srijana . I have personally shared your feedback with her and she was delighted to hear it .
Once again thank you very much for your response and look forward to welcome you to back to our hotel
6/10 Okay
Abdullah
Business traveller
29 May 2021
Liked: Property conditions & facilities
It was ok
Abdullah
Stayed 4 nights in May 2021
Response from Aloft Al Mina Family on 31 May 2021
Dear Abdullah,
Thank you so much for taking the time out to share your valuable feedback.
We would like to apologize for any inconvenience caused during your stay with us.
We have taken your feedback very seriously and have informed the concerned department head to ensure that immediate action is taken.
We hope this incident has not tainted your confidence in us and we eagerly look forward to welcoming you back again soon.
Warm Regards
Wonderful facility but the issue is the front desk performance not matching with the facility name level
Ramy
Stayed 2 nights in May 2021
Response from Le Meridien Dubai Family on 31 May 2021
Dear Ramy,
Thank you so much for taking the time out to share your valuable feedback and rating us 8 on Hotels.com.
We are pleased to learn that your stay with us was pleasant.
We would like to apologize for any inconvenience caused during your stay with us.
We have taken your feedback very seriously and have informed the concerned department head to ensure that immediate action is taken.
We hope this incident has not tainted your confidence in us and we eagerly look forward to welcoming you back again soon.
Warm Regards
Trotz einer großen Baustelle vor der Tür war es sehr ruhig und entspannt. Sehr nettes und hilfsbereites Personal.
Christoph
Stayed 5 nights in Dec 2023
Response from Hotel Management on 4 Jan 2024
Dear Christoph,We thank you for your valued feedback and regret to hear about the issues you faced during your stay. Unfortunately we are currently being affected by nearby roadside construction works, however we have been assured that this is a temporary issue which will be recovered shortly. In the meantime we value your comments and will use them to improve our guest services in the future. We look forward to welcoming you back again soon for a pleasant stay! Kind regards,
6/10 Okay
KAOHUNG
29 Apr 2023
KAOHUNG
Stayed 1 night in Apr 2023
Response from Hotel Management on 1 May 2023
Dear Kaohung, Thank you for your feedback about your recent stay with us.We are looking forward to welcome you back soon.Best regards,
10/10 Excellent
Lukas
25 Mar 2023
Lukas
Response from Aloft Al Mina team on 17 Apr 2023
Thank you for taking the time to give us your valued feedback, look forward to welcoming you back again soon!