It’s a good location, a few minutes walk from the Deira City Center mall and the metro. It’s also not too far from the souks. Most of the staff I met were welcoming, lovely and helpful. The gentleman that checked me in was patient and welcoming. There were about 4 of us waiting to be attended to but he tried to be as quick as possible. The team member in charge of tours encouraged me to try the metro for the first time and I enjoyed it. You get an iron, ironing board, dryer, bath tub and shower, mini fridge, bottles of water, safe, etc in your room. They try to provide your every need.
Downsides - cleanliness is a no no. There was an old peanut stuck to the telephone in my room and the handset was dirty. The room had a stuffy smell that denotes more cleaning of the furniture or carpets is required. I was quite uncomfortable due to the stuffy smell so spent a lot of time outdoors. In addition, the maintenance team decided to do some work after 9pm right on top of my room. I wish they had done that during the day when I was out instead of hammering that late at night. There were no USB ports for charging in the room so my devices went off but a lovely female member of the security team downstairs assisted me to charge my watch.
I think this hotel would benefit from a slight upgrade of in-room facilities and enhanced cleanliness.