Exterior

Reviews of First State Inn

2 out of 5
First State Inn
1760 N Dupont Hwy, Dover, DE

Reviews

7.2

Good

Rating 10 - Excellent. 78 out of 240 reviews" "
Rating 8 - Good. 71 out of 240 reviews" "
Rating 6 - Okay. 35 out of 240 reviews" "
Rating 4 - Poor. 21 out of 240 reviews" "
Rating 2 - Terrible. 35 out of 240 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Raymond

Stayed 1 night in Apr 2024

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and quiet
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Thank you for your business

2/10 Terrible

Charles L Watson

Disliked: Cleanliness, staff & service, property conditions & facilities
There wasn’t much that I liked in my stay there
Stayed 2 nights in Apr 2024

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here all the time and I feel safe here
Stayed 1 night in Apr 2024
Response from Manager on 15 Apr 2024
Thank you for your business. We look forward to seeing you again.

8/10 Good

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine
Stayed 1 night in Apr 2024
Response from Manager on 13 Apr 2024
Thank you for your business and we look forward to seeing you again.

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean, if I had anything to say is the check in office smells like mold and pictures in room needs some updating otherwise everything was great
Stayed 1 night in Apr 2024
Response from Manager on 8 Apr 2024
Thank you for your business and we look forward to seeing you again.

10/10 Excellent

SHARMAINE

Liked: Cleanliness, staff & service, amenities
This is a nice clean but they need better wi-fi because it's ridiculous they need the rooms to be upgraded now let's do not want properly so charging your cell phone is Major I mean you can't charge your cell phone doing a lot of trouble
Stayed 2 nights in Mar 2024

10/10 Excellent

SHARMAINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

SHARMAINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice place
Stayed 1 night in Mar 2024
Response from Manager on 25 Mar 2024
Thank you for your business

10/10 Excellent

SHARMAINE

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

SHARMAINE

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Well me and my grown disabled daughter was scammed trying to rent a home for her surgery my daughter is really sick born with down syndrome alot of shelters discriminate against us because of it. Motel let us stay here we had to pay all the money we had so now we are back on the streets of Dover Delaware but this motel is the BEST
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Manager on 11 Mar 2024
Thank you for your business. We look forward to seeing you again.

10/10 Excellent

Hector, Lewes

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean and safe place, will definitely be back next time in Dover.
Stayed 1 night in Mar 2024
Response from Manager on 4 Mar 2024
Hector, thank you for your business and we look forward to seeing you again.

8/10 Good

ANDREA

Disliked: Staff & service
It’s better than expected
Stayed 1 night in Mar 2024
Response from Manager on 4 Mar 2024
Thank you for your business

10/10 Excellent

Christopher

Stayed 2 nights in Feb 2024
Response from Manager on 25 Mar 2024
Thank you for your business

8/10 Good

Valerie

Travelled with group
Liked: Cleanliness
This hotel was fine for the price. Could use more or better pillows.
Stayed 1 night in Feb 2024
Response from Manager on 4 Mar 2024
Thank you for your business

10/10 Excellent

Jacqueline

Stayed 1 night in Jan 2024
Response from Manager on 18 Jan 2024
Jacqueline, we appreciate your business and look forward to seeing you again.

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Manager on 4 Mar 2024
Thank you for your business and we look forward to seeing you again.

10/10 Excellent

Lonnie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 2 nights in Nov 2023
Response from Manager on 13 Nov 2023
Thank you for your business. We look forward to seeing you again!

8/10 Good

Darnell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well lit
Stayed 1 night in Nov 2023
Response from Manager on 6 Nov 2023
Thank you for your business

6/10 Okay

Janiece

Disliked: Amenities
Needs to be updated but it was clean, neat and cheap
Stayed 1 night in Oct 2023

10/10 Excellent

Mary Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and cheap for the accommodation with fridge and microwave.
Stayed 1 night in Oct 2023
Response from Manager on 14 Oct 2023
Thank you for your business and your review. We look forward to seeing you again!

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great manager , attentive to the needs of visitors coming to their hotel
Stayed 1 night in Oct 2023
Response from Manager on 8 Oct 2023
Thank you for your business, we look forward to seeing you again.

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on 5 Oct 2023
Thank you for your business. We look forward to seeing you again

2/10 Terrible

Herman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact that I did not get a bill showing my length of stay, and payment was made in full.
Stayed 2 nights in Sep 2023

2/10 Terrible

Matt

Disliked: Property conditions & facilities, room comfort
Was a terrible experience we got there late and the bed was concrete the door on the bathroom was missing parts and was a terrible nightmare to try to sleep
Stayed 2 nights in Aug 2023

10/10 Excellent

Michael

Stayed 1 night in Aug 2023

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't think of a thing other than check-in in & out that was not one of my worst motel stays ever. No made beds, no clean towels, musty, noisy outside until after midnight, cigarette smoke smells, empty shampoo packs.. too much more to want to think about.

8/10 Good

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

2/10 Terrible

bailey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was disgusting, owner was a real creep and there were multiple Illegal activities happening in and around the property that management was fine with
Stayed 2 nights in Jul 2023

2/10 Terrible

Anjanette

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No cool air conditioner..no toiletries..no customer service..no paperwork
Stayed 2 nights in Jul 2023

6/10 Okay

Wayne

Travelled with family
Liked: Cleanliness
No Frills back in time motel!
I felt sorry for the elderly desk clerk. The room was clean. Impressed by the paint job to brighten the room. Felt like I was in a motel friend m the 50’s or 60’s. I place to lay your head for 1 night.
Stayed 1 night in Jul 2023

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Manager on 21 Jul 2023
Thank you for your business

2/10 Terrible

Breyana

Stayed 1 night in Jul 2023

8/10 Good

Brian

Stayed 1 night in Jul 2023

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
There was a couple schwoogs around when I arrived... For the money, it was clean enough to not make you want to leave... Shower worked well and plenty of clean towels... Slept well... Make sure you ask where the clerk wants you to put key if you check out before office opens... Food close by...
Stayed 1 night in Jul 2023

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Simple
Quiet and comfortable. Room was clean and AC worked great as it was hot and muggy outside. Was in town for lacrosse tournament and it met our needs. Close to shopping, dining and entertainment. No frills but would stay here again.
Stayed 2 nights in Jul 2023
Response from Manager on 11 Jul 2023
Thank you for your business. We look forward to seeing you again.

10/10 Excellent

Brian K

Stayed 1 night in Jul 2023

8/10 Good

Candice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was decent and pretty clean for the type of hotel/motel it was. The area was quiet and a lot of store's nearby.
Stayed 1 night in Jun 2023
Response from Manager on 28 Jun 2023
Thank you for your business

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Its clean
Stayed 1 night in Jun 2023
Response from Manager on 21 Jun 2023
We look forward to seeing you again James. Thank you for your business.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping
Stayed 2 nights in Jun 2023
Response from Manager on 21 Jun 2023
Thank you for your business Joseph.

6/10 Okay

Vicky, Eustis

Travelled with family and small children
Disliked: Property conditions & facilities
Located in Bad area, no large vehicle parking and drug trading taking place
Stayed 1 night in Jun 2023

4/10 Poor

Mark

Travelled with family
Disliked: Cleanliness, room comfort
I specifically requested a non smoking room and got a smoking room on the second floor (room 44). I had a very difficult time sleeping due to this as well as the trashy resident in the room next door with the television blaring. I doubt I would return unless the circumstances were different.
Stayed 1 night in Jun 2023
Response from Manager on 12 Jun 2023
I am sorry to hear about your experience, however, a smoking room was reserved so that is what was provided. We would love to see you in the future, but please be sure to reserve a non-smoking room.

10/10 Excellent

Jahmeelo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a cool stay and the location is great. Lots of food in the area.
Stayed 1 night in Jun 2023
Response from Manager on 21 Jun 2023
We appreciate your business.

4/10 Poor

Steven, Lititz

Disliked: Property conditions & facilities
Very minimalistic. Rote 13 traffic noise all night!!
Stayed 1 night in May 2023

2/10 Terrible

Serge

Travelled with partner
Disliked: Staff & service
I didn't stay here because of bad customer service at the front desk which was closed upon my arrival so I went to buy another room at days inn and return to the desk the next day and man keeps on telling me that he doesn't understand what I was saying...a very bad experience

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service
The room was clean. The road noise was loud in inside the room.
Stayed 1 night in May 2023

10/10 Excellent

Curtis

Stayed 2 nights in Apr 2023
Response from Manager on 3 May 2023
We appreciate your business.

6/10 Okay

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was great, and the staff was extremely friendly. I would have been absolutely thrilled with the value of this motel, if the sheets didn’t have mold on them when I turned down the sheets. I had to leave and stay elsewhere.

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Room was very clean which was pleasant even though was some dated. Very adequate for the one night I was there. Had asked for a first floor room and was readily accommodated for such. Staff were friendly and helpful. Road noise was evident but with the cost of room being such a good deal, was not offended by it.
Stayed 1 night in Apr 2023
Response from Manager on 30 Apr 2023
Thank you for your business and we look forward to seeing you again.