Airport Hotels, Douglas - Charles (DOM)

"Great resort Furnishing a bit dated"

"Beautiful site on a cove facing the Atlantic. The staff are great and very knowledgeable and helpful. Leatherback turtles nest in the cove and the staff work with a conservation group to facilitate turtle watching. Excellent place to base our visit in Dominica."

"We really enjoyed our stay! Lovely view, very clean, wonderful breakfast, nice walk to river and convenient to airport. "

"Our experience at the Pagua Bay House was great! The grounds, cabana, restaurant, and view of the bay were amazing. We ate most of our meals on-site at the bar and grill. As others have mentioned, we really appreciated the help from Sheldon and Alicia in setting up activities and providing suggestions to explore the island! We would definitely recommend staying at Pagua Bay House on a trip to Dominica."

"Very Hospitable "

"Given the ratings/reviews & my experience with similar caliber properties around the world, I was disappointed in certain things. The security guard at the front gate of the property was extremely rude. Didn't welcome us but asked what we were doing there. Our driver was very taken back by his behavior & said he's never seen anyone so rude at this establishment. Two days prior to arrival, I was sent an email form w/ one of the questions asking when we'd be arriving. I selected the noon-2pm option & we arrived at 12:30pm. We were told that we were going to have to wait until 3pm to be taken to our villa. Check in had been advertised as 3pm, so I'm not exactly sure why they even provided a noon-2pm option on the form - it was misleading & set wrong expectations. They took our luggage to the villa & told us we could utilize the pool or beach while we waited. Well, our bathing suits were in our luggage so they had to fetch our luggage so we could change into our bathing suits. 3pm rolls around and no word. We ask at the pool bar & someone comes to us at 3:15pm to let us know we would be picked up in about 15min. Having to wait until AFTER the advertised check in time when we had been waiting 3hrs was extremely irritating. Another disappointment was the lack of bathroom toiletries that would be default at other places of this cost. Blackout blinds on 3 walls of windows but not the 4th in the bedroom. The view, privacy, activities, & hostess were great. "