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Reviews of Donald Riverside Motel

3 out of 5
Donald Riverside Motel
3 Woods Street, Donald, VIC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 16 out of 25 reviews" "
Rating 8 - Good. 7 out of 25 reviews" "
Rating 6 - Okay. 2 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sure, Donald isn’t the biggest town out there, but with a motel like this, you don’t need it to be – it is just so relaxing. It is located right next to the river, and not only that but they have balconies out the back where you can sit and just enjoy the natural surroundings, and the surroundings are certainly really natural. The service was also great, and the rooms were pretty comfortable as well. Yeah, this turned out to be a great place to spend a couple of nights.
Stayed 2 nights in Nov 2019
Response from Riverside Motel on 6 Dec 2019
Thank you for your excellent review it is not every day that we get an honest review. We believe our little country motel has a lot to offer our guests.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Lovely riverside setting but checkin could have been handled better by staff.
Stayed 1 night in Nov 2019
Response from Riverside on 23 Nov 2019
Yes check in was a little busy. The problem was one room was out of action until the plumber arrived, who turned up very late. People who arrived early to check in had to be accommadated in a room that they were not allocated. Sorry for any convenience but we dont live in a perfect world.

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
View from deck to river was beautiful. Clean, functional room. Good location. Bed hard, pillow too soft. Had tea & coffee making facilities, but if you wanted food had to heat up outside in communal microwave. No plates or utensils. TV, electric blanket, air-con worked, but had trouble working out On button on air-con control. Handy place for a stop over.
Stayed 1 night in Oct 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant surprise
I was very pleased I had made Donald my halfway point between Adelaide and Melbourne. It might have added 50 kms or so to the journey but I enjoyed the scenery and it’s only another 35 kms to Charlton, where you join the Calder Highway, an excellent road to Melbourne. The motel was pleasantly located, being right next to the Richardson River. This is kept full of water by a dam further down the watercourse. Can recommend for a pleasant stay, well maintained and with a helpful, welcoming owner.
Stayed 1 night in Oct 2019
Response from Chris on 21 Oct 2019
Hello Peter Thank you for your review. We look fwd to your return. Have a great day. Christine

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable, warm with the heater and the bed was also comfortable. Enjoyed the balcony overlooking the river. Had tea at the local pub, took a while to get a steak but it was busy. A Chinese restaurant was over the road. Cooked breakfast was a good start to the day.
Stayed 1 night in Aug 2019
Response from Christine on 28 Aug 2019
Hello John Thank you for your review. Guest feed nack is very much appreciated. Enjoy your day. Mark and Christine

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and stunning balcony views of the river framed by a gorgeous gum tree
Stayed 1 night in Jul 2019
Response from Christine on 29 Jul 2019
Hello valued guest Thank you for taking the time to give us a review. We hope you will share your experience with friends. We look fwd to your return. Kind regards Mark and Christine

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and homely accommodation.
Stayed 2 nights in Jul 2019
Response from Christine on 28 Aug 2019
Hello Fred Thank you for your review. We look forward to seeing you again. Christine

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Riverside on 23 Jun 2019
Thank you for your excellent review. We try very hard to welcome our guests and make sure they have an enjoyable stay. Christine and Mark

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

GREGORY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Riverside Motel Donald on 28 Mar 2019
HELLO GREGORY, THANK YOU FOR YOUR REVIEW WE ARE HAPPY YOU ENJOYED YOUR STAY WITH US. WE LOOK FORWARD TO YOUR RETURN. HAVE A GOOD DAY. MARK AND CHRISTINE

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Very comfortable bed but small shower with smallest shower head ever seen
Stayed 1 night in Aug 2018
Response from Christine on 1 Sept 2018
Really smallest shower head ever seen. I guess back in the hay days they needed to save water liquid gold. Have a good day

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil next to the river. Staff were very helpful and friendly. Comfortable, quiet location.
Stayed 1 night in Aug 2018
Response from Reception on 30 Aug 2018
We are happy yo hear you enjoyed a relaxing stay with us wool forward to your return? Please let people know about our motel. Have a good day. Christi r

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riverside Donald
Happy to return regularly
Stayed 1 night in Jul 2018
Response from Christine reception on 30 Aug 2018
We are happy to hear you will return again. We value your response and look forward to seeing you again Have a good day. Christi e and Mark

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff
Loved having our own veranda over looking over the river. Older accomadation however clean and comfortable. Staff friendly and helpful
Stayed 1 night in May 2018
Response from Riverside Motel Donald on 16 May 2018
Thank you for taking the time to write a review. We agree we have our own balcony and it is relaxing while having a cuppa to watch the water fowl playing in the river. we look forward to your return. Have a good day. Christine

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic little hotel with a great view in a nice town! Is a little gem!
Stayed 1 night in Apr 2018
Response from Riverside Motel Donald on 27 Apr 2018
Hello Chloe we love to get feed back from our guests especially when people enjoyed there stay with us. We look forward to your return please let your friends know we are here to welcome them too. Have a good week end Mark and Christine

10/10 Excellent

Deborah, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
River view motel
Clean motel with outside covered area with table and chairs overlooking river. Enjoyed our stay and would stay there again if visiting this area.
Stayed 1 night in Apr 2018
Response from Riverside Motel Donald on 27 Apr 2018
Hello Deborah Thank you for your review we are happy to hear you took in the sites of our regional little town and enjoyed it. Hope to see you again. Have a great week end. Mark and Christine

8/10 Good

Carolyn

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Response from riverside on 16 May 2018
Thank you for taking the time to write a review.Christine

10/10 Excellent

Lisa, Adelaide, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous room
My mother and I stayed in Donald during a road trip around Victoria. We liked the idea of staying by a river which is why we chose this motel. We were delighted with the room particularly as we had been put in the family room instead of a twin so it was very spacious. The beds were comfortable, there was a small table and a couch to watch the TV on. There was also a balcony overlooking the river. The bathroom was clean and functional. The staff were very friendly.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good overnight stay
room was clean and comfortable. Staff were friendly and breakfast was delicious.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay when visiting family. Nice balcony to sit and have drinks
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Comfortable
Older building but rooms were clean & comfortable and in a good location
Stayed 1 night in Oct 2017

10/10 Excellent

Tanya, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing on the River
Very welcoming and pleasant owners. A very relaxing stay, close to walking paths and shops. Would definitely stay longer next time
Stayed 1 night in Oct 2017