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Reviews of The Town Hotel Doha

3.5 out of 5
The Town Hotel Doha
Musheireb 4, Najm Street, Doha

Reviews

7.8

Good

Rating 10 - Excellent. 41 out of 132 reviews" "
Rating 8 - Good. 57 out of 132 reviews" "
Rating 6 - Okay. 16 out of 132 reviews" "
Rating 4 - Poor. 8 out of 132 reviews" "
Rating 2 - Terrible. 10 out of 132 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Mustafa Alp

Disliked: Cleanliness, staff & service, property conditions & facilities
Odama üç gün boyunca temizlik yapılmadı. Sabah kahvaltısında aynı sosisleri 3 gün servis ettiler 4 sabah sulu bir yemek yapmışlar Kahvaltıdaki peynirler ne olur bizi yeme diye yalvarıyordu Boktan bir deneyimdi kimseye tavsiye etmiyorum
Stayed 7 nights in May 2024

6/10 Okay

Abdi Aziz

Location was convenient!
Stayed 5 nights in Mar 2024

8/10 Good

Aly

Liked: Property conditions & facilities, room comfort
Ok stay
It was ok stay
Stayed 1 night in Feb 2024

10/10 Excellent

EBRAHEM

Stayed 3 nights in Jan 2024

10/10 Excellent

Mohammed

Stayed 1 night in Oct 2023

8/10 Good

Luz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station
Stayed 1 night in Oct 2023
Response from TTH Team on 30 Oct 2023
Thank you so much, Luz. Please consider contacting us directly at our messenger to pre arrange your stay in the future.

2/10 Terrible

Behtash

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unprofessional staff, very low quality breakfast, old and rusty room and furniture, poor cooling system, too expensive, and a lot more.
Stayed 2 nights in Aug 2023
Response from TTH Team on 29 Aug 2023
Dear Guest, Our apologies for the inconvenience and unpleasant experience. Kindly consider to contact us directly to our messenger or direct-email in order for us to enhance a pre arrange assistance. We will also place an investigation for the involved employees. Thank you & best regards.

10/10 Excellent

Riku

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 1 night in Jun 2023
Response from TTH Team on 23 Jul 2023
:) Thank you Riku! See you again.

10/10 Excellent

Josef

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Exellent
Stayed 3 nights in May 2023

2/10 Terrible

Tanessa

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What was unique was the staff was very rude by not returning countless calls regarding my stay. They stole my money
Stayed 1 night in Jan 2023

8/10 Good

Aijaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2023

2/10 Terrible

Jehu

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible rooms.

4/10 Poor

Lee

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Doha
The place was run down and breakfast was NOT good The staff were helpful
Stayed 7 nights in Dec 2022

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to metro station

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well ubication, nice people
Stayed 1 night in Nov 2022

8/10 Good

Vinil

Liked: Staff & service
Stayed 1 night in Oct 2022

10/10 Excellent

Sleiman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 4 nights in Oct 2022

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Wael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The Town Hotel short stay
reasonable Hotel at this crisis time, Mr. Arafat was helpful in front desk and house keeping was good. No restrurants service till this moment.
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Was a quarrel hotel
Stayed 2 nights in Jul 2021

2/10 Terrible

Pat, Bangkok

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
dirty room, promised service not delivered ...............
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel urgently needs a renovation. The room we stayed in was filthy (dirty carpet and vomit spots on the walls), the toilet did not flush properly, the room did not have a proper window (no view). While we booked for three nights, the reception initially claimed that we only did so for one night. We were expected (and confirmed by email) to be met at the airport, no service was available (so we had to pay the taxi extra). The staff were friendly, but obviously not capable to correct the structural problems.
Stayed 1 night in Feb 2020
Response from TTH Qatar on 12 Feb 2020
I'm really sorry for the unpleasant stay at the hotel. We truly appreciate that you mentioned the points in order for us to get this rectified as soon as possible. Again we are sorry for the inconveniences. Should we are given a chance to make-it up to your next stay here. We will be offering compensation. Kindly let us know. Our sincerest apologies. Always keep safe.

4/10 Poor

Verified traveller

Very disappointed with hotel stay. I only spent one night and the refused to reimburse me for remaining 4 nights. I became ill from the mildew, cigarette smoke (had non smoking room) snd gas fumes from gas station right next door, along with all the construction air, Even though I informed them I was sick, I was told by front desk, they could only put me in another room because I had a non refundable booking. To top it off I was told by clerk she understood I wasn’t feeling good, but I could either accept another room or just leave. Room I was given was 903. On top of that my reservation wasn’t in their system when I arrived! I will never stay at this facility or recommend to anyone. Terrible location and front desk very rude!!!
Stayed 5 nights in Dec 2019

8/10 Good

WOLFGANG

Liked: Cleanliness, staff & service
No-frills hotel at a good price
This was our second stay ar The Town. Great staff (reception/housekeeping/restaurant - Ditta was lovely) and perfect location. Good swimming pool. Breakfast is tasty, varied and plentiful.
Stayed 7 nights in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
The location is pretty good but the room is not the best. It smelled pretty bad in the room and didn't feel particularly clean.
Stayed 1 night in Dec 2019

8/10 Good

DC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Location not so great. For the price just ok.
Stayed 6 nights in Dec 2019

8/10 Good

Dr.GodfreyPratt, Baltimore, Maryland

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
I like that this property was quite affordable and convenient for quick access to the city center.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good. Staff helpful. and friendly. Good value. Good location
Stayed 4 nights in Oct 2019

10/10 Excellent

Tessa, Philadelphia, PA

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very nice and the staff were so friendly. I am glad I was able to stay at this property on my way to and from Bangkok, Thailand.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing not good at all (bad smell in bathrooms, noisy AC, Dirty Tewels)
Stayed 24 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have under shade car parking Very good staff
Stayed 1 night in Jul 2019

8/10 Good

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A couple days in Doha
WiFi didn't work one day, which was extremely annoying as I had to book flights last minute as a result. TV casting also didn't work and they were unable to fix it. Lastly, parking is a mish because they have no-one manning the entry boom, so you must get out your car, go to reception and ask them to open. Sounds like a lot of complaining, but these are minor issues really and I would stay there again.
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money and very helpful staff. If you continue to walk up the street th
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I just stay few hours then go to airport but I got a terrible experience , the reception staff (Achila) ask for deposit when I check in but he don’t cancel the deposit and just give me cash, totally can not understand what is hotel policy. Better don’t choice this hotel.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
It was comfortable
Stayed 13 nights in Jan 2019

10/10 Excellent

JAEHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
괜찮은 호텔!
가격도 좋고 시설도 좋습니다. 직원들도 친절하고 잠깐 머물다가서 아쉽긴하지만 다음에 도하에오면 또 머물고싶네요.
Stayed 1 night in Jan 2019

6/10 Okay

Joseph

Liked: Staff & service
Very basic, nothing fancy. Staff is helpful. Pretty good location - walking to corniche and main Souk.
Stayed 1 night in Dec 2018

10/10 Excellent

Darrien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

ReginBharathan, QATAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2018

4/10 Poor

Saken

Disliked: Staff & service, property conditions & facilities, room comfort
Not worth the money
the smell in the rooms was disgusting. I changed rooms but the smell was still there
Stayed 5 nights in Oct 2018
Response from Sc on 28 Nov 2018
We are very sorry for this, our sincere apologies.

10/10 Excellent

Alan, Manila, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff especially Filipina Jhelou is very helpful, accommodating to requests. Hotel location is very good, near the main highway. Hotel room is clean, facilities are good. Taxi service is also good. I will stay there again when I visit Doha next time. Keep it up Town Hotel.
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money!! Walking distance to Souq Waqif (10 minutes). Good food and very friendly and helpful staff
Stayed 3 nights in Sep 2018

8/10 Good

Guy, Sydney

Liked: Cleanliness, staff & service
Handy central location.
Great location for access to Souq Waqif and the Corniche on foot. The hotel staff were friendly and helpful.
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Took 25 min to check in at 2 AM. Nobody else was waiting. I had to be up at 5 so wasn’t happy about this. Room very impressive tho
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great value for money! close to souq waqif and west bay
Stayed 4 nights in Aug 2018

8/10 Good

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ten minutes walk to the famous Souq Waqif
Conveniently located ..Just ten minutes walk to Souq Waqif, many convenient stores and small restaurants near hotel.
Stayed 4 nights in Jul 2018