Outdoor pool, pool cabanas (surcharge), pool umbrellas
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Reviews of JW Marriott Marquis City Center Doha

5 out of 5
JW Marriott Marquis City Center Doha
Conference Centre Street, West Bay, Doha, Doha

Reviews

9.6

Exceptional

Rating 10 - Excellent. 96 out of 116 reviews" "
Rating 8 - Good. 16 out of 116 reviews" "
Rating 6 - Okay. 0 out of 116 reviews" "
Rating 4 - Poor. 0 out of 116 reviews" "
Rating 2 - Terrible. 4 out of 116 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

Dean

Liked: Cleanliness, amenities
Lovely hotel, excellent service, food and room upgrade was a lovely additional surprise. Thank you.
Stayed 4 nights in May 2024

10/10 Excellent

Sadia Ali

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved to stay Most luxurious place that I ever stayed Very friendly staff
Stayed 7 nights in Apr 2024

10/10 Excellent

Farhanah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from the staff was amazing. This was probably our best hotel stay every - especially compared to other JW Marriot chains we have visited. We thoroughly enjoyed the breakfast service and selection. Each staff member made us feel welcomed, always greeted us with a smile and provided any support needed at any point. The staff went above and beyond when they heard it was our anniversary and ensured that our stay was the very best. We cannot thank you all enough. A special mention to: Anna Petra... (director) who ensured our service at the spa was second to none. Suja and Arif - thank you for making our room feel like a sanctuary. Habeeb and Oliver - thank you for the romantic setup for our anniversary. Shika and KK - thank you for the best massage treatment ever! Amina, ( male staff member at Pool Deck reception) and Ouamaima - thank you for being so friendly and warm when we needed your support. We're also grateful to the gentleman, possibly named Moche, at the shisha bar, whose attentiveness made our time at the Pool Deck truly enjoyable, especially when hosting guests. We're already looking forward to our next visit, inshaAllah. Thank you to the entire team for making our stay so memorable.
Stayed 6 nights in Apr 2024

10/10 Excellent

SHANE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, one down side breakfast equates to approx £30 Per person not good
Stayed 5 nights in Apr 2024

10/10 Excellent

Jolaina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service from the front desk staff was EXCELLENT! Everyone was friendly and helpful. My only regret was that I only stayed one night because I had an overnight connection! Would definitely be my choice of accommodation when I return to Doha
Stayed 1 night in Mar 2024

8/10 Good

Ahmed Ishak Mohummed Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and rooms, nice restaurants and nice staff. Only issue was the pool was closed and we weren’t informed until we got there which was disappointing
Stayed 7 nights in Feb 2024

10/10 Excellent

hussain ali, Kuwait

Liked: Cleanliness, staff & service, property conditions & facilities
Wow
Stayed 4 nights in Feb 2024

2/10 Terrible

Hima

Disliked: Staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

abdullah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good

10/10 Excellent

Elson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to explore Doha. Next to Mall
Stayed 1 night in Feb 2024
Response from NY on 20 Feb 2024
Thank you for your review

10/10 Excellent

Yassin, torrance

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay
Stayed 2 nights in Jan 2024
Response from NY on 20 Feb 2024
Thank you for your review

10/10 Excellent

Tamim

Response from Mahmoud Elsayed on 15 Jan 2024
Dear Tamim,Thank you for your heartwarming words! It's truly our pleasure to make your stay memorable. Your kind praise motivates us, and we can't wait to welcome you back for another wonderful experience.

10/10 Excellent

najah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love the breakfast buffet there are variety of food it was international highly recommended and the service was so excellent
Stayed 3 nights in Dec 2023
Response from Mahmoud Elsayed on 15 Jan 2024
Dear NajahWe are delighted to hear that you had a wonderful time and enjoyed the amazing food. Looking forward to welcoming you back for another enjoyable visit soon!

10/10 Excellent

Mashari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from NY on 31 Dec 2023
Thank you for your review

10/10 Excellent

Jose

Stayed 1 night in Dec 2023
Response from NY on 19 Dec 2023
Thank you for your review

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and helpful staff
Stayed 2 nights in Dec 2023
Response from NY on 17 Dec 2023
Thank you for your review.

10/10 Excellent

Matthew, Virginia Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent city center location. Hotel has entrance to mall. Lobby and Sridan staff were very friendly. Family dinner in Fuego was excellent and reasonably priced. We enjoyed taking our grandkids to the pool. Room was quiet and comfortable.
Stayed 13 nights in Nov 2023
Response from Mahmoud Elsayed on 8 Dec 2023
Dear Matthew,Thank you for the lovely review.We always strive to be the best and make each and every guest feel relaxed and appreciated. We are happy to learn you enjoyed your stay with us.We eagerly look forward to welcoming you back to JW Marriott.

10/10 Excellent

MABEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff both at front desk and housekeeping. Location is wonderful as it is next to Doha mall. Uber drivers are super nice. Lots of things to see for about 3-4 days. Lots of food options
Stayed 4 nights in Nov 2023
Response from NY on 30 Nov 2023
Thank you for your review.

10/10 Excellent

Raphael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel. Helpful staff, clean, efficient and very comfortable.
Stayed 4 nights in Nov 2023
Response from NY on 30 Nov 2023
Thank you for your Review.

10/10 Excellent

Terah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great once we checked in I was just not happy with Amro Mousa because they sent me a welcome message prior to my arrival and when I responded because we needed a special request they did not respond. Luckily the manager on duty when we checked in was excellent! Great customer service 5 stars across the board!!!
Stayed 4 nights in Nov 2023
Response from NY on 28 Nov 2023
Dear Terah, Thank you for the lovely review.We are happy to learn you enjoyed your stay with us. We eagerly look forward to welcoming you back to JW Marriott and will make sure the comment regarding the welcome message will not be repeated. Regards,The Hotel Team

10/10 Excellent

Marisol

Stayed 4 nights in Aug 2023
Response from NY on 19 Nov 2023
Thank you for your review.

10/10 Excellent

Chong Pin

Stayed 3 nights in Nov 2023
Response from NY on 19 Nov 2023
Thank you for your review.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from NY on 13 Nov 2023
Thank you for your review.

8/10 Good

Jamal, APO AE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and accommodating. Breakfast buffet was amazing. Had dinner at the Fuego restaurant in the hotel which was very good. Only problem was our room smelled a bit like stale smoke
Stayed 2 nights in Oct 2023
Response from NY on 7 Nov 2023
Dear Jamal, Thank you for the lovely review!We are happy that you enjoyed your stay. We sincerely apologize for the smoke smell.We eagerly look forward to welcoming you back to JW Marriott.Regards,The Hotel Team

10/10 Excellent

Jung Kook

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel due to good bed and room size. Very kind of service.
Stayed 2 nights in Oct 2023
Response from Mahmoud Elsayed on 31 Oct 2023
Dear Jung Kook,Thank you for the lovely review!We are happy that you enjoyed your stay.We eagerly look forward to welcoming you back to JW Marriott! Thank you for choosing us, and we can't wait to provide you with another fantastic experience.Regards,

10/10 Excellent

Michel

Stayed 2 nights in Oct 2023
Response from Mahmoud Elsayed on 1 Nov 2023
Dear Michel,Thank you for the lovely review!We are happy that you enjoyed your stay.We eagerly look forward to welcoming you back to JW Marriott! Thank you for choosing us, and we can't wait to provide you with another fantastic experience.Regards,

10/10 Excellent

Mubarak, Boston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 4 nights in Oct 2023
Response from NY on 31 Oct 2023
Thank you for your review.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Staff were incredibly helpful (both at front desk and in the spa, where they were exceptional), room service was fast, room was clean and comfortable. The spa was extraordinary, probably one of the nicest in the city (it has individual changing/sauna/treatment suites for each client, which was delightful). The spa service--facial and a massage--were highly skilled and professional. Will go back.
Stayed 1 night in Oct 2023
Response from NY on 31 Oct 2023
Thank you for the lovely review.we look forward to welcoming you again to JW Marriott Marquis City Center Doha.

10/10 Excellent

Ebrar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff great communication and helpful. I have deducted 1 star because it was not all inclusive after breakfast we would look for something to eat. Breakfast was always delicious!
Stayed 6 nights in Oct 2023
Response from NY on 22 Oct 2023
Hello, Thank you for the lovely review!We are happy that you enjoyed your stay and are looking forward to it once again. Regards,The Hotel Team

10/10 Excellent

Hamza Uddin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel excellent staff, amazing location with direct access to Doha Central Mall
Stayed 5 nights in Oct 2023
Response from NY on 22 Oct 2023
Hello, Thank you for the lovely review!We are happy that you enjoyed your stay and are looking forward to it once again. Regards,The Hotel Team

8/10 Good

Nicolai

Stayed 1 night in Oct 2023
Response from NY on 22 Oct 2023
Hello, Thank you for the lovely review!We are happy that you enjoyed your stay and are looking forward to it once again. Regards,The Hotel Team

10/10 Excellent

Anwar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 6 nights in Oct 2023
Response from NY on 22 Oct 2023
Hello, Thank you for the lovely review!We are happy that you enjoyed your stay and are looking forward to it once again. Regards,The Hotel Team

8/10 Good

Georges

Stayed 3 nights in Sep 2023
Response from NY on 22 Oct 2023
Hello, Thank you for the lovely review!We are happy that you enjoyed your stay and are looking forward to it once again. Regards,The Hotel Team

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
v good
Stayed 3 nights in Oct 2023
Response from NY on 22 Oct 2023
Hello, Thank you for the lovely review!We are happy that you enjoyed your stay and are looking forward to it once again. Regards,The Hotel Team

10/10 Excellent

Faisal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 2 nights in Sep 2023
Response from NY on 22 Oct 2023
Hello, Thank you for the lovely review!We are happy that you enjoyed your stay and are looking forward to it once again. Regards,The Hotel Team

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel great pool area and amazing staff
Stayed 3 nights in Aug 2023
Response from NY on 18 Sept 2023
Thank you for your review

10/10 Excellent

Ruzly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from NY on 12 Sept 2023
Thank you

10/10 Excellent

Rossana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Peruvian food
Stayed 2 nights in Aug 2023
Response from NY on 12 Sept 2023
Thank you

10/10 Excellent

ADENIKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room.The in room dining was so so good.Spacious bathroom and the staff were exceptional.
Stayed 1 night in Jul 2023
Response from NY on 31 Jul 2023
Hello,Thank you for the great review!We're so happy to hear you enjoyed the food. We appreciate your kind words about our outstanding associates.We eagerly look forward to welcoming you back to JW Marriott! Thank you for choosing us, and we can't wait to provide you with another fantastic experience.Regards,NY

8/10 Good

Shk Ali A F, Doha

Stayed 1 night in Jul 2023
Response from NY on 12 Sept 2023
Thank you

10/10 Excellent

Nadege

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property, large rooms. Breakfast is awesome, although on the expensive side.
Stayed 2 nights in Jul 2023
Response from NY on 12 Jul 2023
Dear Nadege,Thank you so much for the awesome review.Looking forward to welcoming you again.

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Syed

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We loved every aspect of the hotel; from the very helpful and friendly staff to the highly comfortable and clean hotel. A added bonus, we had amazing scenic city view from every angle. But the hotel and staff were exceptional throughout, which made our stay thoroughly enjoyable.
Stayed 6 nights in May 2023
Response from OD on 15 Jun 2023
Dear Syed,Thank you for the great review!We're so happy to hear you enjoyed your stay and our panoramic views. We appreciate your kind words about our outstanding associates.We eagerly look forward to welcoming you back to JW Marriott! Thank you for choosing us, and we can't wait to provide you with another fantastic experience.Regards,Orhun Denizoglu

10/10 Excellent

Anisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
We stayed at this hotel for 7 nights. From check in to check out, everything was perfect. Every single member of staff went out of their way to make our stay comfortable. Special mention to Safiya, Iman, rania, yaseen felix and kausar We would highly recommend staying at this hotel. There’s a mall attached to the hotel. There’s few good restaurants there too. Breakfast was really good at the hotel. You won’t regret chops this hotel.
View from 38th floor
Breakfast restaurant
Superior room
View from 38th floor
Stayed 7 nights in May 2023
Response from OD on 15 Jun 2023
Dear Anisa,Thank you for the awesome review!We're so happy to hear you enjoyed your stay. We appreciate your kind words about our outstanding associates, we will make sure Safia, Iman, Rania, Yassin, and Kausar know about it.We eagerly look forward to welcoming you back to JW Marriott! Thank you for choosing us, and we can't wait to provide you with another fantastic experience.Regards,Orhun Denizoglu

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel with wonderful staff
This is a wonderful hotel with great facilities and food. However, what makes it great is the staff, particularly Annma Gaitara and her team, see picture below. I will return next time I am in Doha, without any hesitation.
On the 50th floor helipad to watch the fireworks, Eid Al-Fitre
Stayed 3 nights in Apr 2023
Response from OD on 15 Jun 2023
Hello Roderick,Thank you for the great review!We're so happy to hear you enjoyed the Facilities and food. We appreciate your kind words about our outstanding associate, Annma and the team.We eagerly look forward to welcoming you back to JW Marriott! Thank you for choosing us, and we can't wait to provide you with another fantastic experience.Regards,Orhun DenizogluGeneral Manager

10/10 Excellent

ALI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Apr 2023

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, good location with mall access. Will definitely come back on my next visit
Stayed 2 nights in Apr 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location attached to City Centre Doha Mall and close to DECC Metro. The service within the hotel is excellent and the buffet breakfast very good. The pool area is lovely (although seemed to get busy - it appears as though other hotels have use of the pool). My room was large and clean, but very dark and I had to use my phone torch to find things within the cupboards.
Stayed 6 nights in Mar 2023

10/10 Excellent

Altaf, Springfield Gardens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 4 night stay at the JW Marriot Marquis. Very conveniently located attached to the City Center Mall, where a plethora of shops and restaurants were available. Lobby lovely, check in was speedy,the rooms very comfortable, the view from the 31st floor gorgeous. Bathroom was roomy with a separate shower, toilet and soaking bathtub, very clean, lovely high end toiletries. Beds and pillows extremely comfortable. Slept like a baby. The best feature of this hotel to me has to be the excellent service we experienced. Truly one of the best and on par with five star hotel standards. While we didn't get a chance to eat at the restaurants they looked fabulous, and room service breakfasts were very good. I was in Doha to visit family, and just had a wonderful stay at The Marriot Marquis. Looking forward to returning soon.
Stayed 4 nights in Feb 2023

2/10 Terrible

Dawn

Stayed 1 night in Feb 2023