Outdoor pool, pool umbrellas, pool loungers
Check availability

Reviews of Dusit Doha Hotel

5 out of 5
Dusit Doha Hotel
Diplomatic Area, West Bay, Doha, Doha

Reviews

8.6

Excellent

Rating 10 - Excellent. 36 out of 64 reviews" "
Rating 8 - Good. 16 out of 64 reviews" "
Rating 6 - Okay. 8 out of 64 reviews" "
Rating 4 - Poor. 2 out of 64 reviews" "
Rating 2 - Terrible. 2 out of 64 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammed Ishaq

Good
Stayed 1 night in May 2024

10/10 Excellent

andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just a nice hotel in a nice area
Stayed 1 night in May 2024

8/10 Good

JEAN PHILIP, Jeddah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
spacy rooms
Stayed 3 nights in May 2024

10/10 Excellent

Ayomide Elijah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 7 nights in Apr 2024
Response from Raghu Menon, Area General Manager on 30 Apr 2024
Dear guest,Thank you for your feedback! We're glad to hear that you found our hotel nice and clean. We strive to maintain high standards of cleanliness to ensure a comfortable stay for all our guests.We hope to welcome you back to Dusit Doha Hotel for another pleasant experience in the future.

8/10 Good

Rana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have problem in room cleaning , short of staff.
Stayed 3 nights in Mar 2024
Response from Raghu Menon, Area General Manager on 28 Mar 2024
Thank you for bringing this matter to our attention.We apologize for any inconvenience you may have experienced due to issues with room cleaning during your stay. Please rest assured that we take your feedback seriously, and we will address the staffing concerns to ensure that our housekeeping team is adequately supported to deliver a high standard of service to all our guests.Your satisfaction is important to us, and we appreciate your understanding. Should you have any further concerns or if there is anything else we can assist you with, please do not hesitate to contact us directly.

6/10 Okay

Jonathan

Stayed 7 nights in Feb 2024
Response from Raghu Menon, Area General Manager on 28 Mar 2024
Thank you for taking the time to provide us with your feedback.We appreciate your rating and value your honest opinion. Your feedback helps us understand areas where we can improve and continue providing excellent service to our guests.If there are any specific areas where you believe we can enhance your experience and earn a higher rating from you in the future, please feel free to share them with us. We are committed to making every guest's stay exceptional.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better experience in the future.

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ibrahim was great
Stayed 2 nights in Nov 2023
Response from Raghu Menon on 28 Nov 2023
Dear Ken,Thank you for taking time to leave us a positive feedback! We look forward to welcoming you again in the future.

10/10 Excellent

William

Stayed 6 nights in Oct 2023
Response from Raghu Menon on 13 Dec 2023
Dear William,Thank you for taking time to leave us a feedback! We look forward to welcoming you again in the future.

10/10 Excellent

Julio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dusit Doha 10/10
The hotel room was very clean and comfortable. Hotel itself was spotless as well, and staff was very professional and friendly. Would definitely stay here again when visiting Doha.
Stayed 1 night in Oct 2023
Response from Raghu Menon on 31 Oct 2023
Dear Julio,Thank you for taking time to leave us a positive feedback. We look forward to welcoming you again in the future!Graciously yours,Raghu MenonCluster General Manager

10/10 Excellent

JAIME J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Raghu Menon on 8 Oct 2023
Dear JAIME J,Thank you for taking time to leave us a feedback. We hope you had an amazing stay and we look forward to welcoming you again in the future!Graciously yours,Raghu MenonCluster General Manager

10/10 Excellent

Gustavo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love everything in this hotel, one of the best I have been. highly recommended.
Stayed 6 nights in Oct 2022

4/10 Poor

Mohamed

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Room was not clean
Stayed 1 night in Sep 2022

10/10 Excellent

Ahmad

Business traveller
Liked: Staff & service, room comfort
Stay was amazing and breakfast was excellent , house keeping staff is not with the standard of washroom clean management should take prompt action
Stayed 3 nights in Sep 2022

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in Doha
Stayed 1 night in Sep 2022

6/10 Okay

christopher, Tampa

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The refrigerator does not keep anything cool
Stayed 1 night in Jul 2022

2/10 Terrible

Tarik

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

6/10 Okay

gavin

Travelled with family
Liked: Cleanliness, amenities
Great staff in lobby and reception. Service in bar very poor and disorganized except for one of the table staff. Area around the hotel is a construction site which makes it difficult to find and exit the hotel by car.
Stayed 2 nights in May 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central in Doha financial district. Unfortunately, lots of roadworks in the buildup to the World Cup
Stayed 1 night in Apr 2022

10/10 Excellent

Moose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A proper 5 star treatment .
Stayed 2 nights in Mar 2022

6/10 Okay

Mohammed

Travelled with group
The hotel rooms not clean and the condition of the hotel not as expected, this will be my last stay in this hotel.
Stayed 2 nights in Dec 2021

8/10 Good

Basil, Doha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the design of path room, I don’t like the size of room it was smaller than what I expected
Stayed 2 nights in Mar 2020
Response from Joann on 18 Mar 2020
Thank you for the review and feedback, Basil! We do have larger rooms and suites, besides the superior room, which we'll be happy to welcome you to experience in your next visit.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Payment
I booked “Pay at hotel” (more expensive option) and was charged in advance.
Stayed 3 nights in Mar 2020
Response from Joann on 18 Mar 2020
We truly apologize for the error and inconveniences caused and hope to welcome you again soon to ensure you have a more pleasant and memorable experience.

10/10 Excellent

Hassina, United Kingdom 🇬🇧

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020
Response from Joann on 10 Mar 2020
Many thanks for the review, Hassina! We are delighted you enjoyed your stay with us and look forward to welcoming you again soon.

8/10 Good

Shamim

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel with an excellent location
Clean good Hotel. Good location. Walking distance to CITY CENTRE. The Manager of the front office understands if you have any issues, but other staff of front office are rigid. They need to be more courteous specially in a time when there are very less visitors.
Stayed 2 nights in Feb 2020
Response from Joann on 10 Mar 2020
Thank you for the review and feedback, Shamim! We are glad you enjoyed your stay with us, your feedback has been shared with the concerned department; we look forward to welcoming you again soon.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
The property and staff were nice, but our room could use some refurbishing. The carpet needed cleaning, a curtain was damaged, etc.
Stayed 1 night in Feb 2020
Response from Joann on 27 Feb 2020
Thank you for the feedback; we are glad you've enjoyed your stay with us and truly apologize for the inconveniences with your room . Your comments have been shared with the concerned department to carry the necessary, corrective measures.

10/10 Excellent

Abdullah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
It was amazing
Stayed 4 nights in Jan 2020
Response from Joann on 3 Feb 2020
Delighted to know you have enjoyed your stay, Abdullah! Many thanks for the review and look forward to welcoming you again soon.

10/10 Excellent

VANDANA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and customer service
The hotel was just as we expected. The staff and service were excellent. We had encountered some noise issues, and the duty manager quickly moved our room without any question. I would stay again.
Stayed 4 nights in Dec 2019
Response from Joann on 30 Dec 2019
Many thanks for the review and rating, Vandana! We are glad you've enjoyed your stay with us and look forward to welcoming you again soon.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
My stay
The hotel was good but the staff was so bad especially glen he had a bad attitude and wasn't helpful at all. The hotel location was great and the condition of the hotel was good but the staff were bad.
Stayed 2 nights in Dec 2019
Response from Joann on 29 Dec 2019
We are happy you've enjoyed your stay and appreciate your comments. We truly apologize for the inconveniences you have experienced and will send your remarks to the concerned department to provide you with a better experience in the future.

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
nice and comfort
located walking distance from city center mall. nice and modern hotel. rooms are big with comfort bad. breakfast is great.
Stayed 8 nights in Dec 2019
Response from Joann on 22 Dec 2019
Many thanks for the review and rating, we are glad you've enjoyed your stay.

2/10 Terrible

Naser, Kuwait

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Very bad experience in the hotel untrained staff the check in was a three long hours asking the room service for a small thing as an ice bucket will take them a four calling phone and a wait up to three hours. Up-on check in I’ve waited three hours It was ok with me I didn’t complain about it, the problem is upon check out the did not give me an hour even I have a late checkout tell 1600 the problem is they made me wait up to three hours upon check in 👎👎
Stayed 1 night in Dec 2019
Response from Joann on 29 Dec 2019
We truly apologize for the inconveniences you have experienced during your stay with us, Naser! This is an unusual incident and will be reviewed with the concerned departments and hope we get the opportunity to provide you with a much better experience in the nearest future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2019
Response from Joann on 10 Dec 2019
Thank you for the review, and look forward to welcoming you again soon.

6/10 Okay

Mohammed

Travelled with family
Disliked: Cleanliness
I booked two rooms since we travelled as family, i checked in late night so upon entering my room, the room was not clean, the carpets had lots of black spots and some other things which tells you it was never attended. The bathroom was not clean as well. Nevertheless, i reported the condition and requested to change the room, which was don after two nights. On the second night i requested for late check out since my flights had changed and extended my willingness to pay for the difference for at least one room, but the receptionist was not welcoming the approach and started to act as if he was checking the possibility but again said its not possible with a frown face, hence i thanked him and told him that i will check again in morning as the hotel management will be available to check with them. So next day morning i called again and requested a late check out for at least one room and i will pay for it, the receptionist passed on to me that his colleague has left him a message from yesterday night when he said it’s not possible!! So i told him that was yesterday night could you please check with your manager? Surprisingly he said it would be the same answer, so i asked him to talk to the manager, but answered immediately that his manager is busy!!! So i told him you want me to check with another hotel for few hours more?? He said sorry but i can’t help you. I collected our luggage and headed down for check out, then i met MS. Kinley who extended a great support help
Stayed 4 nights in Nov 2019
Response from Joann on 10 Dec 2019
We truly apologize for all the inconveniences and unpleasant experience you've encountered during your stay with us; it is our top priority to ensure our guests are properly cared for and provided with the best service; we are glad to know Ms. Kinley extended the full support and we hope to welcome you again soon to ensure you have a memorable stay.

10/10 Excellent

Robson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Joann on 25 Nov 2019
Many thanks Robson for the top rating, we are delighted that you have enjoyed your stay.

8/10 Good

Sara

Liked: Cleanliness, property conditions & facilities, room comfort
Need serious work on room service.
Stayed 2 nights in Sep 2019
Response from Joann on 7 Nov 2019
Hello Sara, thank you so much for the review and appreciate your comment which will be shared with the concerned department to ensure we provide you with a better experience in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2019
Response from Joann on 24 Oct 2019
Many thanks for the rating, we are glad you have enjoyed your stay!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love everything, food was alittle expensive..other than that my stay was great.
Stayed 2 nights in Oct 2019
Response from Joann on 20 Oct 2019
Many thanks for the review! We are happy you had a pleasant stay and your feedback will be shared with the concerned department; thanks again, we look forward to welcoming you soon.

8/10 Good

talal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new hotel
Very nice modern new hotel big rooms and nice bathrooms. It only needs a bar
Stayed 3 nights in Oct 2019
Response from Joann on 20 Oct 2019
Many thanks for the review, Talal; we are glad you enjoyed your stay, the bar is opening soon :)

10/10 Excellent

HoneyMarie, Qatar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very clean rooms, high speed internet. Amazing (Benjarong) Restaurant served us perfect meals. All the staff were helpful & friendly. Highly recommended & we will definitely visit again
Stayed 2 nights in Oct 2019
Response from Joann on 14 Oct 2019
Thank you so much for the review, HoneyMarie! We are glad you enjoyed your stay and dinner at Benjarong; thanks again for recommending us and look forward to welcoming you soon.

10/10 Excellent

AP, Dubai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Dusit Hotel in Doha is truly excellent, particularly for the low price of around $100 / per night that I paid. A 5-star hotel through and through with a large bedroom, modern bathroom and elegant decor. The hotel is a central and convenient area of Doha, so easy to get to business meetings, shopping and other hotels nearby.
Stayed 2 nights in Oct 2019
Response from Joann on 13 Oct 2019
Happy to hear you have had a pleasant stay, AP! Thank you very much for the review and hope to host you again soon.

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and clean. Service was excellent. Tv channel selection and room service menu extremely limited. Close to large shopping mall.
Stayed 2 nights in Sep 2019
Response from Joann on 6 Oct 2019
Many thanks for the review, David! We're glad you have enjoyed your stay and your feedback is well noted and shared with the concerned department; please note that we are currently rolling out an extensive selection of TV channels, surely you'll enjoy in your next visit.

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, clean and good service hotel in the area
Stayed 1 night in Sep 2019
Response from Joann on 29 Sept 2019
Many thanks for the review, we're glad you've enjoyed your stay.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very new and in great condition. The management and staff were very friendly and helpful and went out of their way to make our stay most enjoyable.the food was good and the massages excellent. I would say though that the buffet breakfast while being good was greatly overpriced.
Stayed 3 nights in Aug 2019
Response from Joann on 9 Sept 2019
We're delighted you've had a pleasant experience and enjoyed our offerings; many thanks for taking the time to share your feedback, it will be communicated to the relevant team. Hope to welcome you again soon.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fabulous hotels and in middle of city near to most of the tour place
Stayed 1 night in Aug 2019
Response from Joann on 26 Aug 2019
Many thanks for the rating, glad you've enjoyed your stay.

10/10 Excellent

Maged, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Joann on 6 Aug 2019
Thank you so much for the rating Maged! We're thrilled you've had a pleasant stay and experience; hope to welcome you again soon.

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grate
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
The service Was good , location was good , hotel fee was little high than other hotels when we compare
Stayed 3 nights in Jul 2019
Response from Joann on 6 Aug 2019
Many thanks for the review and feedback, we're glad to hear you've enjoyed your stay with us, see you again soon.

4/10 Poor

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jul 2019
Response from Joann on 6 Aug 2019
We value your feedback and would like to better understand where we didn't meet your expectations, please let us know if and how we can reach you.

10/10 Excellent

MASAHIRO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and gym are good
Stayed 1 night in Nov 2023
Response from Raghu Menon on 22 Nov 2023
Dear MASAHIRO,We're glad you enjoyed the pool and gym! We always make sure our amenities are well-maintained for the best experience. We look forward to welcoming you again in the future.

10/10 Excellent

MASAHIRO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and gym are good conditions for me.
Stayed 3 nights in Nov 2023
Response from Raghu Menon on 18 Nov 2023
Dear MASAHIRO.We're glad you enjoyed the pool and gym! We always make sure our amenities are well-maintained for the best experience.

10/10 Excellent

Eliora

Stayed 1 night in Mar 2023
Response from Marketing, DHDO on 8 Apr 2023
Dear Ms. Eliora,Thank you for the feedback about your stay! We are glad that you enjoyed your stay here with us at Dusit Doha Hotel. If we can be of any assistance, please do not hesitate to reach out anytime.Sincerely,Kim CastroCluster Director of Marketing Communications