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Reviews of Hampton Inn & Suites Dodge City

2.5 out of 5
Hampton Inn & Suites Dodge City
4002 West Comanche, Dodge City, KS

Reviews

9.0

Wonderful

Rating 10 - Excellent. 540 out of 826 reviews" "
Rating 8 - Good. 205 out of 826 reviews" "
Rating 6 - Okay. 32 out of 826 reviews" "
Rating 4 - Poor. 26 out of 826 reviews" "
Rating 2 - Terrible. 23 out of 826 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen, Peru

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, friendly, clean
Stayed 1 night in May 2024
Response from Jennifer M. on 13 May 2024
Hello Kathleen,Thank you so much for your kind words! We're thrilled to hear that you found our atmosphere nice, friendly, and clean. We strive to create a welcoming environment for all our guests, and it's wonderful to know that we succeeded in making your experience enjoyable. We appreciate your support and hope to welcome you back again soon!

8/10 Good

Martin

Liked: Staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Anna M on 8 May 2024
Hello Martin! Thank you so much for taking the time to share your experience with us here at the Hampton Inn in Dodge City! We are pleased to see that you had an enjoyable experience with us. I hope your next stay is just around the corner.

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for us
Stayed 1 night in Apr 2024
Response from Jennifer M. on 23 Apr 2024
Jerry,Thank you for choosing Hampton Inn and Suites in Dodge City. We appreciate you taking the time to leave a review. Hope to see you soon.

8/10 Good

Jenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jennifer M. on 18 Apr 2024
Jenn,Thank you for taking your time to for a review. We would love to hear more about your experience. Please feel free to reach out to me. We would like to have a chance to do better. Thank you.

8/10 Good

Larry

Stayed 1 night in Apr 2024
Response from Anna M on 8 May 2024
Hello Larry! Thank you for taking the time to leave us a review here at Dodge City Kansas Casino Hotel. We value and appreciate your feedback. We look forward to seeing you again the next time that your travels bring you back to the Boothill Casino area.

10/10 Excellent

Diane, Rose Creek

Stayed 1 night in Apr 2024
Response from Jennifer M. on 28 Apr 2024
Diana,Thank you so much for taking the time to leave a review about your stay at Hampton Inn and Suites here in Dodge City Kansas. Hope to see you again soon.

6/10 Okay

Rodney, pueblo

Stayed 1 night in Apr 2024
Response from Jennifer M. on 28 Apr 2024
Rodney,Thank you so much for taking the time to leave a review about your stay at Hampton Inn and Suites here in Dodge City Kansas. Hope to see you again soon.

10/10 Excellent

ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel - we really enjoyed our stay!
Stayed 1 night in Mar 2024
Response from Jennifer M. on 27 Mar 2024
Ashley,Thank you for taking the time to leave us a review. We love that you enjoyed your stay with us. Hope to see you again soon.

10/10 Excellent

Charlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in Mar 2024
Response from Jennifer M. on 22 Mar 2024
Thank you so much for taking the time to fill out this review. We at Hampton Inn & Suites Boot Hill Casino hope to see you again soon.

10/10 Excellent

Erica

Travelled with family
Hotel and beds were nice .. shower was not couldn’t get the sprayer to work .. didn’t have time to call and get it fixed everything else was good .
Stayed 1 night in Mar 2024
Response from Jennifer M. on 22 Mar 2024
Thank you for taking the time to share with us your concerns. We will check on the showerhead. I appreciate you bringing it to our attention. Thank you for choosing us at Hampton Inn & Suites Boot Hill Casino Hotel.

8/10 Good

Brian

Stayed 3 nights in Mar 2024
Response from Anna M on 2 Apr 2024
Hello Brian!Thank you so much for choosing to stay with us here at the Hampton Inn in Dodge City Kansas. We value your feedback! We look forward to the opportunity to serve you again the next time your travels bring you to the Boot Hill Casino area!

8/10 Good

Brad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were hard other then that great place to stay
Stayed 5 nights in Mar 2024
Response from Anna M on 12 Mar 2024
Hello Brad! Thank you so much for choosing to stay with us here at the Hampton Inn in Dodge City Kansas. We value your feedback! We look forward to the opportunity to serve you again the next time your travels bring you to the Boot Hill Casino area!

8/10 Good

Aron

Liked: Staff & service, property conditions & facilities
The locations is great and we always enjoy staying at the Hampton. However this particular visit wasn't the best. We were on the third floor and around midnight someone right above us was stomping constantly. When we were packing the next morning, we discovered the room wasn't as clean as we thought. There was a beer bottle cap under the bed that wasn't ours, a dirty sock in the corner which also wasn't ours, dust and stuff under the AC unit, stains on the bed spread. Just wasn't as clean as it should have been.
Stayed 1 night in Mar 2024
Response from Anna M on 12 Mar 2024
Hello Aron!We would like to thank you for choosing the Hampton Inn by the Boot Hill Casino & Resort. Our team is truly sorry for the disappointment you experienced during your stay. Providing a clean and comfortable environment is fundamental to our commitment to our guest, and we regret that we did not meet our own standards on this occasion. Your feedback is invaluable to us, and we are working diligently to address the issue you encountered.Please accept our sincere apologies, and we hope to have the chance to regain your trust in the future!

10/10 Excellent

Doug

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
room was comfortable. curtains did not close and the blind let too much light in. The concrete around the building is starting to crumble
Stayed 1 night in Feb 2024
Response from Anna M on 25 Feb 2024
Hello Doug! Thank you for taking the time to give us your feedback on your stay at The Hampton Inn & Suites Hotel. We are please to see that you had an enjoyable experience with us. I hope your next stay is just around the corner.

4/10 Poor

Todd

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Took forever to check in. Elevator went out. Power went out
Stayed 2 nights in Feb 2024
Response from Azul on 9 Feb 2024
Dear ToddWe would like to thank you for choosing us and we would like to apologize for the challenges you faced during your stay. Your comfort and satisfaction are of utmost importance to us, and we apologize for any inconvenience caused by the delayed check-in, elevator and power outage we understand that these issues caused frustration and we will investigate the issue that occurred during check in. Unfortunately, issues occur that our outside of our control, the power outage was due to a car accident causing our hotel and surrounding buildings to lose power for an hour. Your feedback is valuable to us. If there's anything we can do to it make it up to you, please don't hesitate to reach out to the hotel directly. We appreciate your patience and understanding, and we hope to have the opportunity to exceed your expectations in the future.

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Thank you for great service, clean room and great breakfast ❤️
Stayed 1 night in Feb 2024
Response from Anna M on 8 Feb 2024
Hello Debra! Thank you so much for choosing to stay with us here at the Hampton Inn located in Dodge City Kansas! We are glad to hear that you enjoyed your stay. We look forward to seeing you again the next time that your travels bring you back to the Boothill Casino area. I hope you have a wonderful day.

2/10 Terrible

susan

Business traveller
Disliked: Staff & service
Stayed 2 nights in Jan 2024
Response from Anna M. on 6 Feb 2024
Thank you for taking time out of your day to rate your stay. I apologize that we fell short of your expectations, we would love to know where we could have done better. We hope that you could stay with us again so that we could make your experience better if you are traveling back through Dodge City.

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Anna M on 6 Feb 2024
Hello Tyler! Thank you for taking the time to give us your feedback on your stay at the Hampton Inn & Suites Hotel. We appreciate your feedback. We know that you had many other options in the Boot Hill Casino area and we are grateful that you chose to stay with us.

10/10 Excellent

Joseph, Lafayette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Jennifer Monroe on 5 Feb 2024
Thank you. Let us know if we can assist you with future reservations.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really a nice place! Love the room.
Stayed 1 night in Feb 2024
Response from Anna M on 5 Feb 2024
Hello Justin!Thank you for taking the time to give us your feedback on your stay at the Hampton Inn & Suites Hotel. We appreciate your feedback. We know that you had many other options in the Boot Hill Casino area and we are grateful that you chose to stay with us.

10/10 Excellent

William

Business traveller
Liked: Cleanliness
Breakfast Improvements..
Most Folks don't like Eggs out of a bag , Hotel is Great and Convenient , so that is my only complaint. I know it not just there , Thanks
Stayed 6 nights in Jan 2024
Response from Anna M on 1 Feb 2024
Hello William! Thank you for taking a moment to leave your review on your recent stay. We know you have many options when it comes to accommodations in the Dodge City area, and greatly appreciate you choosing to stay with us at the Hampton Inn & Suites Dodge City.

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Ice cold water in shower and sinks
No hot water at all but granted we were on the 3rd floor in the middle of winter but still it would’ve been warmer to wash ourselves with snow than use the hotel shower and sinks
Stayed 2 nights in Jan 2024
Response from Anna M on 29 Jan 2024
Thank you for taking the time to leave us a review. You brought to my attention that during your recent stay, we fell short of meeting your expectations. Your feedback has been shared with the management team who joins me in offering not only our sincere apologies for the team’s shortcomings, but our commitment to resolving these issues in order to improve the overall guest experience.

10/10 Excellent

Diane, Rose Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Anna M on 1 Feb 2024
Hello Diane!Thank you so much for choosing to stay with us here a the Hampton Inn located in Dodge City Kansas! We appreciate you taking the time to share your experience. We look forward to seeing you again the next time that your travels bring you back to the Boothill Casino area. I hope you have a wonderful day.

10/10 Excellent

Myron t.

Stayed 1 night in Jan 2024
Response from Stephanie on 13 Feb 2024
Hello MyronThank you so much for taking the time to share your experience with us here at the Hampton Inn in Dodge City! We are so happy to see that you enjoyed your stay with us. We look forward to welcoming you back!

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dodge City Pitstop
Great hotel. Comfortable, clean and quiet. Casino next door is one of the tightest around.
Stayed 1 night in Jan 2024
Response from Anna M on 17 Jan 2024
Hello Dan!Thank you for taking the time to share your experience with us here at the Hampton Inn and Suites Dodge City. We value and appreciate your feedback. We are happy to see that you enjoyed your stay. We look forward to seeing you again the next time that your travels bring you back to the Boot Hill Casino area

10/10 Excellent

Karis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun time!
Nice place, short walk to casino.
Stayed 1 night in Jan 2024
Response from Anna M on 12 Jan 2024
Hello Karis! Thank you for taking the time to share your experience with us here at the Hampton Inn and Suites Dodge City. We value and appreciate your feedback. We are happy to see that you enjoyed your stay. We look forward to seeing you again the next time that your travels bring you back to the Dodge City area.

10/10 Excellent

LM

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Anna M on 12 Jan 2024
Hello LM! Thank you for taking the time to share your experience with us here at the Hampton Inn and Suites Dodge City. We value and appreciate your feedback. We are happy to see that you enjoyed your stay. We look forward to seeing you again the next time that your travels bring you back to the Boot Hill Casino area.

10/10 Excellent

Lori

Stayed 1 night in Dec 2023
Response from Sstephanie on 22 Jan 2024
Hello LoriThank you for choosing to stay with us here at the Hampton Inn! Here in Dodge City we know that you have many options to choose from when booking your stay and we are very happy that you chose us! We excited to see that your stay was a success. Thank you for taking the time out of your busy day to leave is a review. We look forward to your next trip to the BootHill casino area!

10/10 Excellent

Kennard

Liked: Amenities
Stayed 3 nights in Dec 2023
Response from Anna M on 1 Feb 2024
Dear Kennard! Thank you for taking the time to give us your feedback on your stay at The Hampton Inn & Suites Hotel We value your feedback. We are very pleased to see that you enjoyed your stay! We know that you had many other options in the BootHill Casino area and we are grateful that you chose to stay with us.

8/10 Good

Mike

Stayed 1 night in Dec 2023
Response from Anna M on 12 Jan 2024
Hello Mike! Thank you so much for staying with us here at the Hampton Inn in Dodge City Kansas! We value and appreciate your feedback. We are happy to see that you enjoyed your stay. We look forward to seeing you again the next time that your travels bring you back to the Boot Hill Casino area.

10/10 Excellent

jessica

Stayed 1 night in Dec 2023
Response from Stephanie on 18 Dec 2023
Hello JessicaThank you for taking the time to share your experience with us here at the Hampton Inn connected to the Kansas Star Casino, We value and appreciate your feedback! We look forward to seeing you again the next time that your travels bring you back to the Wichita/Mulvane area

2/10 Terrible

Tammy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time in a year staying here over Thanksgiving from San Diego. They gave me the room, again, over the front double automatic doors that you can hear while sleeping all NIGHT long, as well as a HUGE sign that covers the window, so, I don't have any light in and the last of the Trifecta, is the pigeon's roost behind the sign and the cooing and the feces that the A/C unit and intake air takes right from that so you are breathing super unhealthy air! I called expedia from the hotel and no one has gotten back to me yet. The hotel was sold out and they did NOT give me any type of discount. I truly believe I was penalized for using a third party to book my reservation and I did try to go direct to Hampton Inn but it was $20 more. Idiot Front Desk . Probably is nice if you didn't get the WORST room in the 100 room hotel. This room SHOULD NEVER be a room for guests...maybe a storage or maid's storage unit.
Stayed 1 night in Nov 2023
Response from Stephanie on 30 Nov 2023
Hello TammyThank you for sharing your experience. We are very sorry for the inconveniences that you encountered during your stay. We will be looking into this to see what we can do to get this corrected. I hope you have a wonderful day.

8/10 Good

Maggie

Stayed 1 night in Nov 2023
Response from Stephnanie on 18 Dec 2023
Hello MaggieThank you for choosing to stay with us here at the Hampton Inn connected to the Kansas Star Casino. We value and appreciate your feedback. We look forward to welcoming you back the next time that your travels bring you back to the Wichita/Mulvane area.

8/10 Good

Andrew

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Stephanie on 30 Nov 2023
Hello AndrewThank you so much for staying with us here at the Hampton Inn in Dodge City Kansas! We value and appreciate your feedback. We are happy to see that you enjoyed your stay. We look forward to seeing you again the next time that your travels bring you back to the Boot Hill Casino area.

10/10 Excellent

Chalynda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Stephanie on 28 Nov 2023
Hello ChalyndaThank you so much for taking the time to review your experience with us here at the Hampton Inn in Dodge City Kansas. We are happy to see that you enjoyed your stay! We hope to see you again the next time that your travels bring you back to the Boot Hill Casino area.

8/10 Good

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Nov 2023
Response from Stephanie on 24 Nov 2023
Hello KarlaThank you for taking time to share your experience with us. We hope to see you agin soon!

10/10 Excellent

Jay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Stephanie on 23 Nov 2023
Hello JayThank you for choosing to stay with us here at the Hampton Inn in Dodge City Kansas. We value your feedback. We look forward to welcoming you back the next time that you are in the Boot Hill Casino area.

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Choice!
Stayed for one night. Reserved two rooms. Both were clean and comfortable. Parking was plenty. Having casino next door was great. Was able to get food and drinks within same property! Very friendly staff was icing on cake!
Stayed 1 night in Nov 2023
Response from Stephanie on 23 Nov 2023
Hello Ruth Thank you for taking the time to share your experience with us here a the Hampton Inn in Dodge City Kansas. We value your feedback. We are happy to see that you enjoyed your stay! We look forward to welcoming you back the next time that your travels bring you to the Boot Hill Casino area.

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Stephanie on 6 Nov 2023
Hello ChrisThank you for choosing to stay with us here at the Hampton Inn in Dodge City Kansas. We appreciate and value your feedback! We look forward to serving you again the next time that your travels bring you back to the Boot Hill Casino area!

10/10 Excellent

Dana

Stayed 1 night in Oct 2023
Response from Stephanie on 31 Oct 2023
Hello DanaThank you for taking your time out of your busy day to share your experience with us here at the Hampton Inn in Dodge City Kansas. We value and appreciate your feedback. We are happy to see that you enjoyed your stay! We look forward to welcoming you back the next time that your travels bring you to the Boot Hill Casino area.

8/10 Good

Reagan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very clean, … the front desk lady should try to dress a little professional. Overall very impressed! Great breakfast choices.
Stayed 1 night in Oct 2023
Response from Stephanie on 23 Oct 2023
Hello ReaganThank you for taking the time to share your experience with us here at the Hampton Inn in Dodge City Kansas. We value your feedback! I will let the front desk manager know about your feedback. We are happy to see that you enjoyed your We look forward to serving you again the next time that your travels bring you back to the Boot Hill Casino area.

4/10 Poor

Kory

Travelled with family
Disliked: Amenities, property conditions & facilities
Beds are worn out and the place just looks beat. They need to take care of it better. Only good thing is that it's close to the Casino which has good food.
Stayed 1 night in Oct 2023
Response from Stephanie on 23 Oct 2023
Thank you for taking the time to share your experience with us here at the Hampton Inn in Dodge City Kansas. We are very sorry for any inconveniences that you experienced. We will be looking into this so that we can create a better experience for you and our other guests. We hope that we receive the opportunity to better serve you the next time that your travels bring you back to the Boot Hill Casino area.

10/10 Excellent

Rinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Stephanie on 15 Oct 2023
Hello RindaWe want to thank you for choosing to stay with us here at the Hampton Inn in Dodge City. We are happy to see that you enjoyed your experience with us! We look forward to welcoming you back the next time that your travels bring you to the Boot Hill Casino area.

8/10 Good

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge but inconvenient. There are no towel racks or hooks to hang anything. The vanity/sink is exposed to the entire room, and the bright lights blast the room, making it impossible for another person to sleep while the other gets ready. Our room had a sticky shower knob making the shower just a trickle. I hate to nitpick, but at this price, I don't want to be frustrated and annoyed.
Response from Stephanie on 15 Oct 2023
Hello VirginaThank you for taking the time to share your experience with us here at the Hampton Inn in Dodge City. We are very sorry to hear about the inconveniences that you experienced. We will be looking into this in hopes to make future stays more enjoyable! We hope that we receive the opportunity to better serve you the next time that your travels bring you to the Boot Hill Casio area.

10/10 Excellent

hans

Stayed 1 night in Oct 2023
Response from Stephanie on 3 Nov 2023
HelloThank you for choosing to stay with us here at the Hampton Inn in Dodge City Kansas. We are happy to see that you enjoyed your stay! We look forward to the opportunity to welcome you back the next time that your travels bring you to the Boot Hill Casino area!

10/10 Excellent

Jaime

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with the choice
Happy place and beautiful landscapes. Great service and clean room.
Stayed 1 night in Sep 2023
Response from Stephanie on 30 Sept 2023
Hello JaimeThank you so much for taking the time to share your experience with us here at the Hampton Inn in Dodge City Kansas. We value and appreciated your feedback. We are very happy to see that you enjoyed your stay with us! We look forward to the opportunity to serve you again the next time that you are visiting the Boot Hill Casino area.

10/10 Excellent

Christy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Stephanie on 17 Sept 2023
Hello, Christy, Thank you for taking the time to share your experience with us here at the Hampton Inn in Dodge City. We are very happy to see that you enjoyed your stay. We look forward to welcoming you back the next time that your travels bring you to the Boot Hill area.

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. Room was clean and quiet.
Stayed 1 night in Aug 2023
Response from Stephanie on 1 Sept 2023
Hello, ThomasThank you for taking the time to share your experience with us here at the Hampton Inn in Dodge City. We are very happy to see that you enjoyed your stay. We look forward to welcoming you back the next time that your travels bring you to the Boot Hill area.

4/10 Poor

Monte

Disliked: Cleanliness
Know what your getting
The staff were all very nice and helpful. They told us when we first checked in that they do not do housekeeping every day just when we request which was ok with us. The overhang you drive under to unload luggage was right outside our window. So we had no view and pigeons were making all kinds of noise in the morning since that is where they all gathered. We were in room 212. There were a few spots that could use better cleaning but over all was pretty clean. They were a little higher in price than I thought we booked but there is sales tax and a guest tax. It is within walking distant to the Boothill casino.
Stayed 3 nights in Aug 2023
Response from Stephanie on 29 Aug 2023
Hello MonteThank you for taking the time to share your experience with us here at the Hampton Inn in Dodge City. I am very sorry to hear about any inconveniences that you experienced. We are happy to see that you enjoyed your interaction with our team! We look forward to serving you again the next time that your travels bring you to the Boot Hill Casino area.

8/10 Good

Janet

Liked: Staff & service
Stayed 1 night in Aug 2023
Response from Stephanie on 26 Aug 2023
Hello JanetThank you for choosing to stay with us here at the Hampton Inn located in Dodge City. We are happy to see that you enjoyed your experience with us. We look forward to welcoming you back the next time that your travels bring you to the Boot Hill Casino area!