Indoor pool, outdoor pool
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Reviews of Rajhans Hotel and Resort

3 out of 5
Rajhans Hotel and Resort
WBIIDC Falta Industrial Growth Centre, Sector-IV, Near Ramnagar Police Station, Diamond Harbour, West Bengal

Reviews

6.8
Rating 10 - Excellent. 4 out of 16 reviews" "
Rating 8 - Good. 5 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 3 out of 16 reviews" "

6.6/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Avick

Stayed 1 night in May 2023

10/10 Excellent

Md

Stayed 1 night in Apr 2023
Response from Sohail on 2 May 2023
Dear Guest, Greetings for the day. We value your feedback from our side. We at hotel Rajhans will surely cherish your review and would love to welcome you on your next visit with room as per your liking.

6/10 Okay

Md

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Resutrant Price too high
Stayed 1 night in Apr 2023
Response from Sohail on 2 May 2023
Dear Guest, Greetings for the day. We value your feedback from our side. We at hotel Rajhans will surely cherish your review and would love to welcome you on your next visit with room as per your liking.

2/10 Terrible

shubhadeep

Stayed 1 night in Dec 2022

10/10 Excellent

Gourav

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
I liked the food and service
Stayed 1 night in Sep 2021
Response from Sohail Ahmed on 16 Sept 2021
Dear guest, greetings for the day. Its been a pleasure to hear such wonderful feedback from your side. We at hotel Rajhans are overwhelmed, will surely cherish your review and would love to welcome you on your next visit with room as per your liking.

4/10 Poor

Soumyacharya, Kolkata

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
terrible guys in reception, refused to acknowledge that we had an Expedia reservation, the guy was very rude. Rudimentary safety measures was not there at all.
Stayed 2 nights in Jan 2021

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020
Response from Sohail Ahmed on 18 Sept 2020
Dear Guest, greetings for the day. Its been a pleasure to hear such wonderful feedback from your side. We at hotel rajhans will surely cherish your review and would love to welcome you on your next visit with room as per your liking.

8/10 Good

Dipanjan

Travelled with group
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2020
Response from Sohail Ahmed on 20 Aug 2020
Dear Mr. Dipanjan, greetings for the day. Its been a pleasure to hear such wonderful feedback from your side. We at Hotel Rajhans will surely cherish your review and would love to welcome you on your next visit with hospitality as per your liking.

6/10 Okay

Surajit

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2020
Response from Manager on 13 Jan 2020
Dear Mr. Surajit, Greetings for the day. Its been a pleasure to hear such wonderful feedback from your side. We at Hotel Sonargaon will surely cherish your review and would love to welcome you on your next visit with room as per your liking.

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I like because it’s situated near river and the Bengali tradition food is really pleasing for us..
Stayed 1 night in Nov 2019
Response from Sohail on 2 Dec 2019
Dear Valued guest, We are delighted to receive your feedback on your recent stay. Will surely look forward to welcome you on your next visit.

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Aug 2019
Response from Manager on 29 Aug 2019
Dear Valued Guest, We at Rajhans are extremely happy to receive such wonderful review from you. We will surely wait to welcome you on your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Sohail on 30 Apr 2019
Dear Valued Guest, Thank you for showing interest in our property. Would be of great support if you can help us understand the problems faced by you.

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
BAD BEHAVIOUR AND SERVICE!
Unexpectedly BAD BEHAVIOUR AND SERVICE!
Stayed 2 nights in Dec 2018
Response from Manager on 23 Jan 2019
Sir, We at Rajhans solely condemn the service made to you. We will Surely check and update that we can improve on the service provided to you on your future visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the river..good environment....
Stayed 1 night in Dec 2018
Response from Sohail Ahmed on 4 Jan 2019
Dear Sir, Many thanks for sharing such valuable review for your stay. We would surely look forward for your next visit and will try to delight you further more.

2/10 Terrible

Jassu, Mumbai

Disliked: Cleanliness, property conditions & facilities
Pathetic Experience
Very badly maintained hotel with stinking rooms. Not at all clean. Not maintained properly.
Stayed 1 night in Aug 2018

6/10 Okay

SujitK, Kolkata

Disliked: Cleanliness
Housekeeping & restaurant service not very good.
Location very good, right in front of the Ganges and a nice view from deluxe and super deluxe rooms. Restaurant food is OK and reasonably priced but the service is horrible ! Even after ordering 2 hours ahead, had to wait another hour after reaching the dining room at 1-30 pm while all the staff were busy in taking lunch themselves! There is no system of daily cleaning of room and change of linen maybe unless insisted upon.
Stayed 2 nights in Aug 2018