Garden
Check availability

Reviews of Hotel Dolphin - Bhakkhali

2.5 out of 5
Hotel Dolphin - Bhakkhali
Chourasta, Bakkhali, Diamond Harbour, West Bengal

Reviews

5.6
Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 2 out of 4 reviews" "

6.6/10

Cleanliness

6.0/10

Staff & service

2.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Subrata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

2/10 Terrible

DrRajat

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The property is situated in a very nice and calm surrounding. But the owner or the staff could not take advantage of the location. The following are our observations: a. very poorly maintained, investment for maintenance is very very less b. pictures posted on website are photo-shoped, digitally manipulated and they do not reflect the reality c. standards of cleanliness is very low, rooms, beds, furnishings literally stink horribly, windows are never cleaned from outside d. room service is very poor, no co-ordination among staff e. billing for food and extra facilities was not transparent f. plumbing and electricity systems are very primitive The cost of rooms and the facilities have huge mismatch
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
food was good. variations not there. good hotel stayed in super deluxe. manager was really helpful.
Stayed 1 night in Dec 2018

2/10 Terrible

D K, Kolkata

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Availability of Food & Bills
The following are the problems in the hotel : 1. Menu card is available but no food is available as per Menu card. 2. The hotel Manager is too rude and he needs to be sacked. He tell lies about food availability to ensure that whatever he wants to sell that is bought by the Customer. 3. The printed food bills are completely illegible. You have to sit near his computer to check the food bills. 4. Bed sheets and pillow covers are not changed daily though room rent is charged for every day. 5. Room & bathrooms are full of insects & mosquitoes.
Stayed 2 nights in Feb 2018