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Reviews of Hotel Shiva Sanctuary

4 out of 5
Hotel Shiva Sanctuary
Near Dal Lake, Strawberry Hills, McLeod Ganj, Dharamshala, Himachal Pradesh

Reviews

8.2

Very good

Rating 10 - Excellent. 7 out of 14 reviews" "
Rating 8 - Good. 4 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed great customer service from all staff involved. Hotel very clean staff very helpful and polite. Can't comment on food as we don't eat in hotels. Good position, upgraded room was fabulous. Thanks all
Stayed 2 nights in May 2024
Response from Rajinder Rana on 5 May 2024
Dear sir, it was a pleasure having you stay with us at Hotel Shiva Sanctuary, Mcleod ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you & best regards !

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has spectacular views of the valley below. It is very clean. Super friendly staff who cater to your needs wonderfully. Our stay here is truly wonderful. Everything is in walking distance. Lake Dal is only a 3 minute walk down the road. A short walk in the opposite direction allows you to see the breathtaking views of the snow capped mountain range above. Restaurant and good food available in hotel. Don’t miss this wonderful location.
Response from Rajinder Rana on 19 Feb 2024
Dear Guest,Thanks for taking your valuable time to appreciate us. We are glad to hear that you had a good time with us. we really valued your views and has been share to the concern team members and they are elated to have been of service to you. It is the feedback that inspire the team to go the extra mile each time. We look forward having you back soon with us !!Thanks & Regards

10/10 Excellent

Ekta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Rajinder Rana on 10 Jan 2024
Dear Ms Ekta, Thank you for staying with us at Hotel Shiva Sanctuary and reviewing us on this forum. At Hotel Shiva Sanctuary, it is our constant endeavor to provide our guests with the best services and facilities.Thank you again for your review and we look forward to the opportunity of welcoming you soon. Warm Regards

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough to McLeod Ganj, very quiet at night. Big comfortable rooms with balconies. Great Indian breakfast! Helpful staff. Thank you:)
Stayed 3 nights in Sep 2023
Response from Rajinder Rana on 14 Oct 2023
Dear Guest,Thanks for taking your valuable time to appreciate us. We are glad to hear that you had a good time with us. we really valued your views and has been share to the concern team members and they are elated to have been of service to you. It is the feedback that inspire the team to go the extra mile each time. We will definitely work hard on yours feedback.We look forward having you back soon with us !!Thanks & Regards

8/10 Good

Eliezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Rajinder Rana on 27 Jul 2023
Dear sir, It was a pleasure having you stay with us at Hotel Shiva Sanctuary, Mcleod ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you & best regards !

8/10 Good

Tatiana

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel has poor internet, hopefully that will be fixed as I mentioned it to the reception in an email. Shower pressure was low as well. Views from valley view rooms are nice.
Stayed 2 nights in Oct 2022
Response from Rajinder Rana on 30 Oct 2022
Dear Tatiana, Thank you for taking time out to share your experience with us. I am pleased to know that you found the Hotel and the service provided to be impeccable and had a good time staying with us.We will work on your suggestions with immediate effect. We look forward to host you soon in future. Warm Regards,

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff could be more cooperative. Their Spa suite is really good.
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Way below expectations and picture put out while booking - definitely no value for money
Stayed 3 nights in Jun 2019
Response from Mahesh Dabodiya on 19 Jan 2021
Dear Guest, Thank you for staying with us at Aamod Shiva Sanctuary and reviewing us on this forum. At Aamod, it is our constant endeavor to provide our guests with the best services and facilities. Hence, we are disappointed to know that your experience with us has not been at par with your expectations. I have shared the feedback with our management and assure you improve on our rooms parts in near future. Thank you again for your review and we look forward to the opportunity of welcoming you soon. Warm Regards, Mahesh Dabodiya

10/10 Excellent

AJ, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was exemplary. Staff is very courteous. Facility and rooms are very clean.
Stayed 1 night in Oct 2018
Response from Mahesh Dabodiya on 19 Jan 2021
Dear Guest, Thank you for taking time out to share your experience with us. I am glad to know that you enjoyed the location & services of the hotel. The team and I are delighted to have been of service to all of you and look forward to the pleasure of your return. Warm regards - Mahesh Dabodiya

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, safe and pleasant motel. Ask for a room with view
Stayed 2 nights in Aug 2018
Response from Mahesh Dabodiya on 19 Jan 2021
Dear Guest, Thank you for taking time out to share your experience with us. I am pleased to know that you found the Hotel and the service provided to be impeccable and had a good time staying with us. We look forward to the pleasure of your return. Warm Regards, Mahesh Dabodiya

6/10 Okay

Lorraine

Liked: Cleanliness, staff & service
Disliked: Room comfort
The view from our room was the side of a close hill, with people working and others playing on the hill, so there was little privacy. Dogs barked throughout the night. The room was not comfortable and neither was the bathroom. Service was fine, as was the breakfast.
Stayed 2 nights in May 2018
Response from Mahesh Dabodiya on 19 Jan 2021
Dear Guest, Thank you for staying with us at Aamod Shiva Sanctuary and reviewing us on this forum. At Aamod, it is our constant endeavor to provide our guests with the best services and facilities. Hence, we are disappointed to know that your experience with us has not been at par with your expectations. I have shared the feedback with our management and assure you improve on our rooms parts in near future. Thank you again for your review and we look forward to the opportunity of welcoming you soon. Warm Regards, Mahesh Dabodiya

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very spacious rooms, very comfortable king bed. A la carte breakfast was very good. Hotel looks pretty new. The hotel area (Dal lake) is a little isolated from the busy parts of Dharamshala and connected by a narrow windy road that is typical there, but one would need a taxi or autorickshaw to get to the more touristy parts of town. We liked it as was quiet and we were not planning a late night in the busy parts of the town.
Response from Mahesh Dabodiya on 19 Jan 2021
Dear Guest, Thank you for taking time out to share your experience with us. I am glad to know that you enjoyed the location & services of the hotel. The team and I are delighted to have been of service to all of you and look forward to the pleasure of your return. Warm regards - Mahesh Dabodiya

4/10 Poor

AI

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
ダル湖の側にあり、Naddi Viewpointにも歩いて行けます。設備は新しいです。しかし、朝食が8時半からと遅く、スタッフによっては英語が通じにくいです。レストランのメニューもインド料理かインディアンスチャイニーズ（無駄に辛い）で、チベット料理はありませんでした。周辺にはレストランもあまりないため、食事重視の方にはオススメ出来ません。
Stayed 2 nights in Mar 2022

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfekt
Stayed 4 nights in Jun 2018
Response from Mahesh Dabodiya on 19 Jan 2021
Dear Guest, Thank you for taking time out to share your experience with us. I am pleased to know that you found the team and the service provided to be impeccable and had a good time staying with us. We look forward to the pleasure of your return. Warm regards, Mahesh Dabodiya