Outdoor pool

Reviews of Fragrant Nature Munnar - A Classified Five Star H

5 out of 5
Fragrant Nature Munnar - A Classified Five Star H
Bison Valley Road Pothemmedu Munnar, Devikolam, Kerala

Reviews

8.8

Excellent

Rating 10 - Excellent. 38 out of 57 reviews" "
Rating 8 - Good. 10 out of 57 reviews" "
Rating 6 - Okay. 4 out of 57 reviews" "
Rating 4 - Poor. 3 out of 57 reviews" "
Rating 2 - Terrible. 2 out of 57 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gurpartap

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Highly recommend
Stayed 3 nights in Mar 2024

10/10 Excellent

Saigeetha, san ramon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this hotel was very relaxing with amazing views,
Stayed 2 nights in Feb 2024

10/10 Excellent

Chandrashekhar, Saint Augustine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with beautiful views. Very nice buffet
Stayed 2 nights in Oct 2023

2/10 Terrible

Arpita

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was very pathetic. This property doesn't deserve to be a 5 star. 1. There's no-one at front desk during night to take your query/issue. 2. The food was tasteless and overpriced. 3. The showers were not working properly and no-one addressed it. You need to ask for dental kits and body lotions which should be provided by default. 4. The bar was not functional and they didn't inform about it earlier. 5. For any service at dining, you need to ask 3-4 times. 6. The games room is not at all maintained. The staff has only 1 solution for all your problems "We are sorry sir/ma'am". Overall, it deserves even less than 1 star rating. NOT AT ALL RECOMMENDED

4/10 Poor

Luke

Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained resort with friendly, polite and courteous staff. From check-in to check-out, had an amazing experience. The valley view from the room was spectacular and the resorts green space was very well maintained. Front desk staff greets you, escorts you to the room and politely shows the amenities in the room. Food at the buffet breakfast and dinner was delicious with a wide variety of Indian and continental dishes. The restaurant manager AkhiI and his staff provided excellent service. I also used the spa for a three day massage therapy. The massage therapist was very good and I felt rejuvenated after the session. Overall an excellent stay and will stay at this resort again.
Stayed 4 nights in May 2023

6/10 Okay

Ashiq

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property is very tired. Despite only being 6 years old (so we were told) it looks more like a few decades old from the state of it - bubbling paint on walls, chips and cracks and just a bit dirty everywhere with old looking furniture and decor and a musty smell throughout. We stayed at the Fragrant Nature in Kochi and loved it. That’s why we chose to stay here in Munnar but it just hasn’t been looked after as well. All fixable though with a bit of love from hotel management. On the positive side the views were amazing and the walking activities were great with a knowledgeable guide. The food was good but not great for Kerala food (the bar is high though!) and the staff were very attentive - although being woken up both mornings by them calling our room to see if we were joining an activity or headed to breakfast was far from ideal.
Stayed 2 nights in May 2023

10/10 Excellent

Dennis, Garden City Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, beautiful scenery, and wonderful staff.
Stayed 1 night in Feb 2023

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Amazing view. All staff very good

10/10 Excellent

Dhiren

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and properly location is on top of the mountain so views are just extraordinary

10/10 Excellent

Aparna

Liked: Staff & service, property conditions & facilities
Awesome property with great views and service
Stayed 2 nights in Mar 2022

10/10 Excellent

Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location with excellent rooms and SPA
Fragrant Nature is located on hill side. Location is superb. Rooms are spacious and well furnished, creating a very nice atmosphere. They have excellent SPA services. Food is nothing special but good.
Stayed 2 nights in Feb 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience. Beautiful views
Stayed 1 night in Jan 2022

10/10 Excellent

Ameen

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2021

2/10 Terrible

Jobin

Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Avi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Great experience, buetiful views Comfortable specious room But need to know that the road to the hotel is bad, with pitholes and abrupt edge
View
View from the patio
Room
Room
Stayed 1 night in Feb 2020
Response from Justin on 4 Feb 2020
Thank you very much for the kind words of appreciation. We look forward to host you on next time as well..the roads are being repaired and the work will be finished shortly.

10/10 Excellent

Jikku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was amazing and had a great view. Enjoyed the food and a great customer service. The hotel even rented us a car to go sight seeing and experience Munnar. The road to get to the hotel was terrible. Except that, amazing experience
Stayed 2 nights in Dec 2019
Response from Justin on 15 Jan 2020
Dear mr.Jikku, Thank you very much for the encouraging words of appreciations that you had shared through this forum and for the precious time that you spared to write this comment. We the associates at Fragrant Nature Munnar are extremely glad that you had enjoyed the stay with us and could cherish some lasting memories from this highlands of Kerala. As you would have seen the approach road to hotel widening work has already started and will be completed soon. Your Positive comments are of great encouragement for us to thrive for excellence and Do like to welcome you on your next trip to this beautiful place Munnar in Gods own Country. Justin Jose General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has stunning views which in itself is a good enough reason to stay there. The staff were very nice and made our stay enjoyable. The property is a little tired and could do with some maintenance, particularly in the bedroom. The bedroom is a very generous size with fabulous views.
Stayed 2 nights in Jan 2020
Response from justin on 6 Jan 2020
Dear Guest, Thank you very much for the encouraging words of appreciations that you had shared through this forum and for the precious time that you spared to write this comment. We the associates at Fragrant Nature Munnar are extremely glad that you had enjoyed the stay with us and could cherish some lasting memories from this highlands of Kerala Your Positive comments are of great encouragement for us to thrive for excellence and Do like to welcome you on your next trip to this beautiful place Munnar in Gods own Country. Justin Jose General Manager

10/10 Excellent

Baskaran, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and excellent nothing to complain.Wonderful scenery good restaurants with good food and alot of activities
Stayed 2 nights in Dec 2019
Response from justin on 25 Dec 2019
Dear Mr Bhaskaran, Thank you very much for the encouraging words of appreciations that you had shared through this forum and for the precious time that you spared to write this comment. We the associates at Fragrant Nature Munnar are extremely glad that you had enjoyed the stay with us and could cherish some lasting memories from this highlands of Kerala Your Positive comments are of great encouragement for us to thrive for excellence and Do like to welcome you on your next trip to this beautiful place Munnar in Gods own Country. Justin Jose General Manager

10/10 Excellent

Amarjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from justin jose on 10 Dec 2019
Thank you Mr. Amarjit for your lovely review. we look forward to host you on your next trip to Munnar Regards Justin Jose General Manager

8/10 Good

RONIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice view,good service,expensive extras!!!
Good hotel. Good srvice. Best view But nothing to do in the evenings. Very high price for anything extra. A bottle of minral water 120++. Pay for same bottle 10 ropi at local resturant!
Stayed 2 nights in Oct 2019
Response from Justin Jose on 19 Nov 2019
Dear Ronit, Thanks for your comments.We are a classified five star hotel and the rates are very competitive that we charge as per the location and similar hotels nearby. as a matter of environmental concern we are not promoting the use of bottled water in our resort and that is the reason why we are keeping purified water in glass bottle in the rooms and restaurant which we give on no charge... Look forward to meet you on the next visit Regards Justin Jose General Manager

8/10 Good

benjamin

Liked: Cleanliness, staff & service
More than a little disappointing.
The hotel is impressive upon first glance, but when you look a little more closely, many things are not up to 5 star standards. Most staff were very pleasant and helpful, but we had only just arrived after a 5 hour drive and the tour organizer was hassling us to choose which activity we wanted to take part in, presumably because they are not free and he was probably on commission. Way too persistent. Pillows in the room smelt strongly of wood fire smoke and rugs next to the bed were very slippy. No instructions for the fir in the room, or any way if turning it on. No room service menu in the room. However, the dinner buffet was enjoyable, and the views were wonderful. Drive up to the property was nothing to write home about, very dirty and unkempt. Music for the evening bonfire wasn't really appropriate.
Stayed 1 night in Jul 2019
Response from Justin on 20 Aug 2019
Dear Guest, Thank you very much for the comments that you had shared through this forum and for the precious time that you spared to write this comment. Its our duty to explain the activities that is available for the guest and this is our SOP to understand he same at the time of check- in itself so that the guest can plan/organise accordingly and explore the maximum during the tenure of stay in munnar. and please note that the activity staff is one if the precious staff of the company and he doesn't work on commission basis. We have free activities like Cooking demo, Mountain bikes, indoor Play Area,Camp fire,... But Trekking is a very personalized activity which is meant for the real explorers which we are charging per head as per the time/route/level chosen. Your concern regarding the smell of smoke in the pillows and slippery rugs is taken up seriously and will surely look into it. The Approach roads work will be started soon after the rain and will be completed in a couple of months.We will ensure that the room service menus will be there in all rooms.The Fire place could have been operated with the assistance of any of our associates if you could just made a call to the front desk . Your Positive comments are of great encouragement for us to thrive for excellence and Do like to welcome you on your next trip to this beautiful place Munnar in Gods own Country. Justin Jose General Manager With best regards, Justin Jose General Manager

8/10 Good

Kunal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Justin Jose on 4 Jul 2019
Dear Sir, Thank you for staying with us . Best Regards

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We experienced pleasant stay in this hotel Nice. Location is remote But beautiful....
Stayed 2 nights in May 2019
Response from Justin Jose. on 4 Jul 2019
Dear Sir, Many thanks for staying with us. We are glad to know that you had a pleasant stay with us ,as you have commented we are located in the most scenic part of Munnar it is just a few kilometers from the town. We look forward to host you again on your next visit.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and view. But the road/route to the hotel is really horrible -
Stayed 2 nights in May 2019
Response from Justin on 29 May 2019
Dear Guest, Thank you very much for the encouraging words of appreciations that you had shared through this forum and for the precious time that you spared to write this comment. We the associates at Fragrant Nature Munnar are extremely glad that you had enjoyed the stay with us and could cherish some lasting memories from this highlands of Kerala We do expect the government authorities to take swift t measures to repair the road at the earliest before the monsoons.As our resort is nearly One KM from National Highway some of our guest enjoys the drive through this local government road within the Misty Tea Gardens and shola forests. Your Positive comments are of great encouragement for us to thrive for excellence and Do like to welcome you on your next trip to this beautiful place Munnar in Gods own Country. Justin Jose General Manager

8/10 Good

Ramabrahmam Prakash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in every way
Stayed 4 nights in Apr 2019
Response from Justin Jose on 4 May 2019
Dear Guest, Thank you for staying with us and we are very glad to hear that you had an excellent stay in every way. Looking forward to host you aging on your next visit. Best Regards, Justin Jose

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very nice hotel and stuff.............
Stayed 1 night in Mar 2019
Response from Justin on 4 May 2019
Dear Sir, Many thanks for opting Fragrant Nature for the stay We are very much delighted to know that you have had a wonderful time with us . We look forward to host you again in near future. Best Regards, Justin Jose.

6/10 Okay

carman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lack- lusterous
Aesthetically, this hotel is new and the rooms and grounds are beautiful. I did however feel as though the hotel did not have a personality. This hotel has two restaurants : one is a sizzler style which should be revamped entirely. Garçons restaurant serves both Indian and random continental dishes. Between the 2 restaurants it appears as though they were not specializing in any one thing. Everything was average and nothing was great. Great location for treks through the plantations.
Stayed 2 nights in Mar 2019
Response from Justin on 4 Apr 2019
Dear sir, Thank you for your valuable time and effort for writing your review. Glad to know that you are happy with our rooms, view from the hotel and the activities like trekking. Our glass house restaurant serves the grill/Sizzler as speciality and the All Day Dining offers all the Indian ,Oriental and western cuisines .However points are valuable for us and we take it positively to serve you better in future . Once again, thank you for staying in Fragrant Nature and wish to host your next trip to Munnar Best Regards, Justin Jose General Manager.

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Views
Very good hotel with amazing views. Food was excellent in main restaurant, not so good in speciality restaurant. Atmosphere in the main restaurant was very poor, too bright. Staff were awesome. Rooms were clean and really nice. The only down side was the hotel treats you a little like a cash cow. The hotel charged 2000 IRP for a taxi to the tea museum but the actual cost if we'd just flagged one down was 380IRP. We paid 2000 IRP to the hotel for myself and my partner to do a morning hike, it was a nice hike, not professional but a nice hike around the hotel, maybe worth 300 each. The guy doing the hikes was nice.
Stayed 2 nights in Feb 2019
Response from Justin on 4 Apr 2019
Dear Sir, Thank you for your valuable feedback .Glad to know that you enjoyed our hospitality .Our prime preference is always to make your stay comfortable . The taxi rates are almost same in all hotel and Travel agencies in Munnar. Premium cabs rates will be comparatively higher than smaller taxis or Rickshaw . Our hotel drivers are professional and knowledgeable about the areas, so that our guest could explore munnar and its beauty on a safer and better way . Once again, thank you for staying in Fragrant Nature and wish to host your next trip to Munnar Best Regards, Justin Jose General Manager.

10/10 Excellent

Arjun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fragrant nature munnar
Very nice property. A true 5 star hotel in a hill station location where it is difficult to maintain a 5 star hotel. Rooms are very nice and clean and hotel has a colonial English boutique charm. Staff is courteous. Food is very good. Location is great. Only issue is that the local village nearby plays loud music on a speaker that can be heard at times, sometimes early in the morning. I was told it was for a religious ceremony.
Stayed 2 nights in Feb 2019
Response from justin on 14 Feb 2019
Dear Guest, Thank you very much for the encouraging words of appreciations that you had shared through this forum and for the precious time that you spared to write this comment. We the associates at Fragrant Nature Munnar are extremely glad that you had enjoyed the stay with us and could cherish some lasting memories from this highlands of Kerala Kindly excuse us for the music from the locality; though some of our guest enjoy others not. Its a part of the culture and local traditions at this place. Your Positive comments are of great encouragement for us to thrive for excellence and Do like to welcome you on your next trip to this beautiful place Munnar in Gods own Country. Justin Jose General Manager

8/10 Good

Sudhir, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities
View was excellent. Staff was very good but kitchen was slow. Not sure if kitchen was adequately staffed at the time we were there. Overall we had a very pleasant stay.
Stayed 3 nights in Jan 2019
Response from Justin on 4 Apr 2019
Dear Sir, Thank you for your valuable time and effort for writing your review .We are glad to know that your stay at Fragrant Nature was enjoyable .Yours comments are valuable for us and it always help us for giving the best service to our guests in future Once again, thank you for staying In Fragrant Nature and wish to host your next trip to Munnar Justin Jose General Manager

10/10 Excellent

Shourin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Hari on 16 Jan 2019
Thank you

10/10 Excellent

Usha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet paradise in Munnar
This is my second stay this year at the Fragrant Nature Resort. We were so totally impressed with our stay in May that we had decided to return later in the year to view the kurunji flowers....and we were not disappointed. The rooms are very comfortable, the view is unparalleled and you have total view of the valley, staff are courteous, warm and efficient. Restaurant is top class and very reasonably priced. The bar could be better stocked.... do not hesitate to recommend this gem of a place is Munnar
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine hotel, solid 4*, though expensive
Hotel is fine, with a great view. However, during the monsoon, no view during the day (clouds) and dark at night. Others in the area at half the price probably good enough. Great restaurant with great service and stunning view, but only open at dinner when too dark to see.
Stayed 2 nights in Aug 2018

10/10 Excellent

Satyajit, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent mountain top location with great views of the valley, good food and excellent staff. Highly recommend.
Stayed 3 nights in Jul 2018
Response from Justin Jose on 7 Aug 2018
Dear satyajith, Our sincere gratitude for the lovely comments that you have shared through this forum. we do like to welcome you back on your next trip to this lovely place. Regards Justin Jose General Manager

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Dining facilities need improvements. Also, wind noise in the room due to leakage in glass windows. Breakfast buffet can be better.
Stayed 1 night in Jul 2018
Response from Justin Jose on 9 Aug 2018
Dear Guest, Thank s for the feedback that is shared through t his forum. We are extremely sorry that our services and facilities didn’t make up to your expectation. We will definitely make the corrective steps to ensure that the suggestion you have made is taken care and would like to welcome you back to our resort to experience revamped facilities on your next trip. Regards Justin Jose General Manager

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
If you need to stay in Munnar, stay here. The view is to die for. Hotel is also very good with good food and wine. The view alone would be enough to get me there again.
Response from Justin Jose on 21 Apr 2018
Dear Guest, Thanks a ton for the review that is been shared through this forum; We are delighted that you had an excellent stay with us and the mesmerising views have soothed your soul. We look forward to welcome you back to this beautiful piece of wonder at this lovely location at Gods Own Country. Best Regards, Justin Jose General Manager.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities
Very comfortable hotel with great facilities and service. My father and I both really enjoyed use of the spa, and dinner and breakfast were also great. Hotel was comfortable and staff were helpful and friendly. Would stay again!
Response from Justin Jose on 21 Apr 2018
Dear Valued Guest, It’s glad to learn that you had an awesome time with the family and had enjoyed our facilities in all terms. A bunch of thanks for the mention about our associates and they are truly our polished gems. Thanks once again and do like to host your accommodation on your future visit to Munnar. With best regards, Justin Jose General Manager

4/10 Poor

CPD, US

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No facilities like A/C despite the huge price
There was no A/C despite the hot whether and the exorbitant price. The food served for lunch looked cold and stale and had to be changed on request. The room service like keeping the water bottles etc. were to be reminded every time.
Stayed 3 nights in Mar 2018
Response from Justin Jose on 21 Apr 2018
Dear Sir, Thanks for you review that are shared through this forum. It’s a fact that we don’t have Air conditioners at our Tropic Green rooms and we do have it on Moon light Bliss and suite rooms. We are situated at an altitude of 5000 ft above MSL and the temperature is pleasant and cold round the year. Its rare that the temperature in the afternoon may be a bit more on certain days on summer but still there will be natural breeze to sooth. We are a classified 5 Star hotel but stall we are charging less than hotels nearby which are not classified . Our associates are been trained in such a way that all our guests should be taken utmost care and should be happy with our services which is an example that the food that you didn’t like was changed as per request. We do have Housekeeping Policies for keeping the amenities in each guest rooms and it will be replaced or refilled as per the SOP’s. And further any special requests will be honoured with pleasure and i do apologize on behalf of my team if you had to repeat the request multiple times which had hurt you. Thank you once again and request you to treat this experience as exceptional case and give us an opportunity to showcase our strength of our services on your next visit here . With best regards, Justin Jose General Manager

10/10 Excellent

Melanie , New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel in the Mountains
This hotel is stunning! My boyfriend and I are calling this the best hotel of our India trip. Every room has an incredible view of both the valley and mountains. The hotel has events everyday to help guests hike in the tea fields. There are two restaurants and a coffee shop available until late night, and the food was delicious. Everything we needed was right in our room. We definitely recommend this hotel!
Stayed 3 nights in Feb 2018

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfully peaceful
We had a lovely stay at the peaceful hotel. The staff was wonderful. The room was lovely. Great food. The activities (tea plantation trek, bonfire, etc) were a really fun option. The spa was delightful.
Stayed 2 nights in Jan 2018

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hillside Escapade
Cool vacation in the hills of Munnar. Quiet, peaceful luxury.
Stayed 2 nights in Nov 2017

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrediable hotel - service, food & views! 5*
I rarely leave hotel reviews, but I had to praise this hotel. Upon arrival (after a 4hour drive to get here) I was met with a hot face towel and a sweet cup of welcome tea. When shown my room, I walked in and it felt like paradise - the rooms are an excellent standard and the view is amazing. I went on 2 trekking trips with Palani - he was really friendly, and tailored the treks to my requests (going via the tea plantations and a tougher trek the following day). Palani was kind enough to take lots of photos for me and was extremely helpful for planning the remainder of my trip. The food in the restaurant was also amazing. Highly recommend a visit to the nearby Tea museum to understand the history of Munnar.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Beautiful view, surrounded by tea trees.
Stayed 1 night in Nov 2017
Response from Justin Jose on 30 Nov 2017
Dear Most Valued Guest.. Its glad to learn that you had a pleasant stay with us synched with the nature .It our USP that the Mother Nature has gifted us with mesmerising views which is a treat for anyone’s eyes. Thank you once again, Justin Jose General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay. Hotel is fantastic from the building itself to the restaurants. Chef regularly visited our table during meals to check in.
Stayed 1 night in Nov 2017
Response from Justin Jose on 30 Nov 2017
Dear Guest. A ton of thanks for the lovely comments that you have shared through this site. We are happy to hear that you had a fantastic stay with us. It’s really glad to learn that Our Chef made your stay special and we are cultured to provide special attention to all our guests ;this mention will be shared with him which is a high powered motivation for him which in turns helps to deliver quality services to our future guests. Thank you once again, Justin Jose General Manager

10/10 Excellent

Roshan, trivandrum,kerala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facilities and great hospitality
The check in was as cool as possible. The staff were very friendly and always helpful for even the smallest things possible to make our stay a memorable one. Enjoyed the great view of the valley from the room. Food was excellent.
Stayed 2 nights in Sep 2017

10/10 Excellent

Kishore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort