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Reviews of La Quinta Inn by Wyndham Detroit Southgate

2.5 out of 5
La Quinta Inn by Wyndham Detroit Southgate
12888 Reeck Rd, (782), Southgate, MI

Reviews

6.8
Rating 10 - Excellent. 275 out of 1002 reviews" "
Rating 8 - Good. 262 out of 1002 reviews" "
Rating 6 - Okay. 189 out of 1002 reviews" "
Rating 4 - Poor. 127 out of 1002 reviews" "
Rating 2 - Terrible. 149 out of 1002 reviews" "

6.6/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Michel

Travelled with group
Disliked: Staff & service, property conditions & facilities
La Quinta outright lied to us. On Expedia, it says they offer daily room service. That is a lie. They tol us that since COVID, they only do the rooms after four nights. Amazing how COVID is still being used as an excuse for poor service, if not no service. So by the end of our three night stay, the place was filthy with towels all over the floor, overflowing garbage pales, dirty bedsheets, etc. We had to ask for towels, soap, shampoo, name it and when we did the staff was extremely despondant if not unhappy with faces to show it. I will never ever again return to La Quinta. Maybe it's time Expedia check what lies are being said on their website.
Stayed 3 nights in May 2024

10/10 Excellent

Nosferatu

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, comfortable room!
Stayed 1 night in May 2024

6/10 Okay

Frank J.

Travelled with family
You pay for what you get. Old, needs updating.
Stayed 1 night in May 2024

10/10 Excellent

robert

Liked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

David

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is very old and though clean the wallpaper in the rooms had seams coming away from the wall. The hallway carpets were worn and not clean. That said, the staff was very friendly and helpful as our room did not have soap or shampoo when we checked in. Breakfast was nice and area kept clean. The property Definitely needs an update.
Stayed 3 nights in May 2024

10/10 Excellent

Rachel

Great
Stayed 1 night in May 2024

6/10 Okay

Jalisa

It was okay
Stayed 1 night in Feb 2024

4/10 Poor

sabrina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like anything about the stay. It was dirty and run down, nothing like the pictures. Very disappointing.
Stayed 1 night in Apr 2024

10/10 Excellent

Ryne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel between central Ohio and Michigan quite often and right now I travel mostly to the Dearborn area. I've stayed at this location 3 times and it's been perfect every single time. Clean rooms, no noise, comfortable bed. The bathrooms always have plenty of towels and toiletries. Check in and check out have been quick and easy every single time. Thank you to everyone who makes it such a pleasant stay
Stayed 2 nights in Apr 2024

6/10 Okay

Gary

Stayed 2 nights in Mar 2024

10/10 Excellent

Ioan

Foof
Stayed 1 night in Apr 2024

6/10 Okay

Scott

Travelled with group
Everything was ok. Just not Great.
Stayed 1 night in Apr 2024

10/10 Excellent

DURGA DEEPAK

Stayed 2 nights in Apr 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

4/10 Poor

Henrietta

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wallpaper was all peeling off of the wall. there were stains on the arm chair in the room, the curtains had holes in them and the whole hotel smelled bad and the shower had mold all over in it
Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay there again.
Stayed 4 nights in Mar 2024

10/10 Excellent

Susan

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Jon

Travelled with group
Liked: Staff & service, property conditions & facilities
It was a enjoyable stay staff is very friendly
Stayed 1 night in Feb 2024

6/10 Okay

Tamika

Disliked: Cleanliness, property conditions & facilities
Hotel was not bad, just old, need new carpet in hallway, bathrooms not as clean as could be. Good for a place to sleep and for the price- just a little outdated.
Stayed 2 nights in Feb 2024
Response from ss on 1 Mar 2024
Your suggestions are taken Thank for staying at hotel. However, we would like to mention that we maintain good hygiene and cleanliness at the hotel so it is worth staying here

2/10 Terrible

Kiya, Toledo

Disliked: Cleanliness, staff & service, property conditions & facilities
Don't do it
Stayed 1 night in Feb 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

John

Travelled with group
Liked: Staff & service
Disliked: Amenities
It was OK for the price. Low on amenities for sure:
Stayed 4 nights in Feb 2024

10/10 Excellent

Jenifer

Travelled with family, Travelled with family and small children
Liked: Staff & service
N/a
Stayed 1 night in Feb 2024

2/10 Terrible

Marc

Stayed 2 nights in Feb 2024

8/10 Good

Cheryl

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2024

6/10 Okay

David

Did not like the dirty rugs and dirty elevator floor and walls.
Stayed 1 night in Feb 2024

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The beds were like twin size beds to be a double queen room. The bathroom had a smell that wouldn’t go away. House keeping came knocking on our door very hard and loudly, banging, well before checkout and it wasn’t even our check out day.
Stayed 1 night in Jan 2024

8/10 Good

Darilis

Travelled with family
Liked: Cleanliness, staff & service
Our room felt old, mold all over the bathroom walls. Heater looked like it seen better days. Beds were comfy though and had a good space for a family of 5 to crash for a few day's due to no heat/or power at the house.
Stayed 2 nights in Jan 2024

6/10 Okay

Shiloh

Fix the parking lot
Stayed 1 night in Jan 2024

10/10 Excellent

Emily

Stayed 1 night in Jan 2024

8/10 Good

Shawnee

Liked: Staff & service
Stayed 1 night in Jan 2024

6/10 Okay

sarah

Disliked: Property conditions & facilities
Rundown
Hotel is old needs alot of repairs.
Stayed 1 night in Jan 2024

2/10 Terrible

Jacqueline

Business traveller, Travelled with partner
Disliked: Amenities
The box spring had no cover seen blood ? Stains down side. Sheets look dirty stains on lamp shades and bathroom dirty . I told the staff and checked out immediately got a refund from Expedia .
Stayed 1 night in Jan 2024

2/10 Terrible

Tonya

Stayed 6 nights in Jan 2024

4/10 Poor

Justin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bath tub was completely clogged with hair from the stay before me. No towels, went to the desk and a sign sat saying the clerk will return shortly. Turn on the shower and it makes a ridiculous high pitch sound making you want to get out immediately.
Stayed 1 night in Jan 2024

6/10 Okay

Casey

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is a little run down, it has clearly seen better days, but our room was clean and quiet. The smoke detector in our room was disconnected and on the bathroom sink. That was not optimal, but for the price it was a decent stay.
Stayed 1 night in Jan 2024

10/10 Excellent

JUAN CARLOS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE
Stayed 1 night in Jan 2024

8/10 Good

Anna

Travelled with group
Liked: Staff & service
Disliked: Amenities
Great price!
Stayed 2 nights in Dec 2023

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

2/10 Terrible

Carin

Disliked: Staff & service
Stayed 2 nights in Dec 2023

4/10 Poor

Talore

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Power outage freezing room 😫
It was awful 😖 the power went out we were freezing in the dark on the 3rd floor had to yse ataurs had to ask for extra blankets to stay warm power went out at 3pm and was suppose to be restored by 8pm it disnt come back on till 3 am i think thwy ahoyld have refunded or given us a dree stay i had to go out and buy very expensive candles just to see i hate leaving thia rating because this is usually my go to place and it was juat bad the staff had power but did not ofder to put ua in a room on 1st floor where they had power usually thia hotel is amazing but this was a very bad atay a waste of money id have been better off sleeping in my suv and rhe candlea juat gave enough light so u could see foing to bathroom you xouldnt shower nothing!!! Sitting in dark watching tv on phone till that died and 50 more dollara out of pocket for candles!!! Thwy need to give ua a free stay in my opinion they offered NOTHING !
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely dirty and old
Extremely dirty hotel and room. Carpets looks like haven't been cleaned ever. Stains all over. Moldy bathroom. Stained blankets. Moist carpets. Noisy heater. Overall a very dirty place to stay even for 1 night.
Stayed 1 night in Dec 2023

10/10 Excellent

michele

Stayed 2 nights in Dec 2023

10/10 Excellent

Simple

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Thomas

Disliked: Cleanliness, property conditions & facilities, room comfort
Black hair was all over sheets. Carpet was dirty. Wallpaper falling off. Shower dripped constantly and didnt turn off. Hotel needs some serious, updating and cleaning.
Stayed 2 nights in Dec 2023

8/10 Good

Julissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can’t believe how good it was!
I recall writing to hotels.com to inform the hotel that I would be traveling with a senior citizen and 2 toddlers and requested a 1st floor room that had been recently cleaned within 24 hrs to my stay. And sure enough at check in the clerk told me he had a good one for me. I only knew to request this due to previous reviews. My room was surprisingly everything I had ask for. It was clean, neat, beds were comfortable and had decent internet and cable. Then in the morning provided breakfast which I don’t know how I didn’t get that memo when booking but was super happy I didn’t have to buy food for my family. The attending breakfast bar lady was helpful and very much cleaning up as people were moving around. Outside it felt save to park my 2023 vehicle in front of my room. Due to the hotel being pushed back away from the main road it would seem that everyone on the property belonged there. I didn’t get any weird vibes. There was a fast food joint in the next lot. Overall not 1 complaint from me and I’m shocked! Cheers to everyone who made our stay worth the drive. The mildew at the top corner ceiling of the bathroom is almost not even worth mentioning bc you’re gonna be in and out. Room 126 I believe is a goldmine.
Stayed 1 night in Nov 2023

6/10 Okay

Kelli

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Kelsey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were unwelcoming. Rooms were dirty and things were broken. Toilet wasn’t working properly and the only other room they could move us to had sheets over the sprinklers, broken door, and smelled like smoke and cologne. Staff were unwilling to assist with extending stay for our mother who was involved in house fire. Overall, not a great experience.
Stayed 3 nights in Nov 2023