Dear Prajwal, Thank you for your positive review! We're delighted to hear that you had a pleasant stay at our Extended Stay America and that we met your expectations regarding our non-smoking policy and peaceful ambiance. Providing a comfortable and tranquil environment for our guests is a top priority for us. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable experience in the future.Sincerely,Hotel Management

Dear Suzanne, Thank you for taking the time to share your feedback with us. We apologize for falling short of your expectations during your recent stay. Please know that we take your concerns seriously and are actively working to address the issues you mentioned, including updating and maintaining our facilities to ensure a more pleasant experience for all our guests. We appreciate your honesty and hope to have the opportunity to welcome you back in the future to show you our improvements.Sincerely, Hotel Management

Dear Mindy, Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience caused by the AC service. Rest assured, we will review our procedures to ensure that such disruptions are minimized in the future. Your feedback is invaluable in helping us improve our services. We hope to have the opportunity to welcome you back and provide you with a more seamless and comfortable stay. Sincerely, Hotel Management

Dear Charletta, Thank you for your lovely review of Extended Stay America. We strive to provide a homelike stay for every guest with our seamless service and accommodations. Therefore, we are genuinely thrilled to see that we made this happen for you. Your kind remark about our service is greatly appreciated. On behalf of everyone here, we invite you to stay with us again soon!Sincerely,Hotel Management

Dear Charletta, We genuinely appreciate your continued support and kind words. It warms our hearts to know that our team's efforts have made your experience with us exceptional, especially during such challenging times. Providing a safe and welcoming environment for our guests is our top priority, and we are thrilled we made this happen for you. Your recognition of our staff's hospitality and dedication means a lot to us, and we'll be sure to share your feedback with the entire team. Thank you for choosing Extended Stay America as your temporary home, and we look forward to welcoming you back whenever your travels bring you our way.Sincerely,Hotel Management

Dear Thuy, Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused by the unpleasant odor in your room. Please rest assured that we take cleanliness and guest comfort very seriously, and we will address this issue immediately with our housekeeping team to ensure that it does not recur. Your feedback is invaluable in helping us maintain the high standards we strive for. We hope to have the opportunity to welcome you back for a more enjoyable experience.Sincerely, Hotel Management

Dear Charletta, We are delighted to read that you found Extended Stay America to be a clean facility in a safe location. Providing a comfortable and secure environment for our guests is our top priority. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable experience soon.Sincerely,Hotel Management

Dear Charletta, Thank you for your positive feedback. We're delighted to hear that you found our location safe, our staff courteous, and our facilities clean during your stay at Extended Stay America. Providing a secure and welcoming environment for our guests is our top priority, and we're glad we could meet your expectations. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Management

Dear Charletta, Thank you for your kind words about your experience at Extended Stay America! We're delighted you found our hotel safe and clean, and our staff is courteous. Our goal is to provide a comfortable and welcoming environment, and we're grateful for your positive feedback. We look forward to hosting you again soon for another wonderful stay!Sincerely,Hotel Management

Dear James, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced regarding the soiled carpeting and the lack of housekeeping service. Providing a clean and comfortable environment for our guests is our top priority, and we regret that we did not meet your expectations in this regard. We will address these issues with our team to ensure that they are resolved promptly. We appreciate your input and hope to have the opportunity to improve your experience in the future.Sincerely,Hotel Management

Dear Charletta, We are pleased that your experience at Extended Stay America was positive and that you found our location clean and safe. Providing a comfortable and secure environment for our guests is our priority, and we are delighted that we could meet your expectations. Thank you for choosing us, and we look forward to welcoming you back soon!Sincerely,Hotel Management

Dear Charletta, Thank you for your recommendation and kind words about our hospitality! We're thrilled to hear that you had a positive experience during your stay with us at Extended Stay America. Ensuring our guests feel welcome and well-cared for is our top priority. We look forward to welcoming you back and appreciate you sharing your experience with others!Sincerely,Hotel Management

Dear Charletta, Thank you for your kind feedback and for choosing Extended Stay America. We're delighted to hear that you appreciated our friendly staff, clean facilities, and ample parking. Your satisfaction is our priority, and we're committed to providing a positive experience for all our guests. If there's anything more we can do to enhance your next stay, please don't hesitate to let us know. We look forward to welcoming you back for another great experience. Sincerely,Hotel Management

Dear Charletta, It was a pleasure to read your fantastic review about Extended Stay America. We strive to provide every guest with outstanding hospitality, and your compliments serve as encouragement to all of us. We get great feedback on our location, and we are happy this made your stay even more enjoyable. Thank you for being our guest, and we look forward to seeing you soon.Sincerely,Hotel Management

Dear Charletta, We're delighted you had a positive experience at Extended Stay America! Thank you for acknowledging our staff and clean facilities. We're committed to providing exceptional service and maintaining a welcoming environment for all our guests. We appreciate your kind words and hope to welcome you back for another enjoyable stay soon!Sincerely,Hotel Management

Dear Charletta, Thank you so much for your kind words about Extended Stay America! We're thrilled that you were pleased with our colleague, AJ, and that you found our hotel clean and comfortable. We will be sure to pass along your kind words. We look forward to welcoming you back for another spotless experience.Sincerely,Hotel Management

Dear Charletta, We are delighted you chose to stay with us at Extended Stay America. Thank you for the kind comments about Ebonee. We are lucky to have her on our team. We look forward to your next stay! Sincerely,Hotel Management

Dear Charletta, We are pleased to know how much you enjoyed your stay at Extended Stay America. Thank you for your generous comments and for highlighting our location and staff. Thank you again, and we look forward to welcoming you back. Sincerely,Hotel Management

Dear Charletta, Thank you for being our guest at Extended Stay America! We are delighted to read that we met your expectations. Feedback such as yours inspires and motivates our team to continue delivering exceptional service, and we hope you will choose us every time your travels bring you to the city. Sincerely,Hotel Management

Dear Charletta, Thank you for your positive feedback on Extended Stay America. We're delighted to hear that our staff has been accommodating and thorough during your stay. Ensuring a clean and safe environment is our priority, and we appreciate your recognition of our efforts. We look forward to providing you with continued excellent service on your future visits.Sincerely,Hotel Management

Dear Shanique, Thank you for sharing your feedback. We apologize for any disappointment regarding the amenities you expected. Your comments about the lack of hardwood floors, kitchen amenities, and assistance with luggage are noted, and we regret any inconvenience. We're pleased to hear you found our location pet-friendly and the neighborhood quiet, with convenient dining and shopping options. Your insights are valuable, and we hope to have the opportunity to provide an improved experience in the future.Sincerely,Hotel Management

Dear Charletta, Thank you for choosing Extended Stay America for your recent stay in Detroit. We are delighted to read that you had such a wonderful experience, from our clean accommodations to your interactions with our excellent team, who endeavor to go above and beyond to ensure our guests have an exceptional experience. We will certainly relay your compliment to our entire team. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management