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Reviews of Comfort Inn Livonia

2.5 out of 5
Comfort Inn Livonia
29235 Buckingham Ave, Livonia, MI

Reviews

7.0

Good

Rating 10 - Excellent. 250 out of 1002 reviews" "
Rating 8 - Good. 317 out of 1002 reviews" "
Rating 6 - Okay. 193 out of 1002 reviews" "
Rating 4 - Poor. 133 out of 1002 reviews" "
Rating 2 - Terrible. 109 out of 1002 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Derek

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
mold mold mold bar of used soap in stained shower with thick nasty hair on the surround of the tub woke up to my nose, eyes, and throat burning from mold all over the place. The employees were extremely nice and courteous.
Stayed 1 night in May 2024

2/10 Terrible

EZGO

Bed bugs that left hundreds of bites on both my legs.
Stayed 3 nights in May 2024

10/10 Excellent

Eloise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

2/10 Terrible

Andre

Travelled with family, Business traveller
The room smelt like pee. The toilet water kept running all night and kept me up.
Stayed 1 night in May 2024

10/10 Excellent

Kristy

Stayed 1 night in Apr 2024

4/10 Poor

Donna

Stayed 1 night in Apr 2024

10/10 Excellent

Kristy

Stayed 1 night in Apr 2024

6/10 Okay

Lorraine

Stayed 1 night in Apr 2024

8/10 Good

Roberta

Liked: Cleanliness, property conditions & facilities
The check-in process was long long! There was only one per person working the desk and she had a line and each person took a bit of time. Otherwise, the day was uneventful.
Stayed 1 night in Apr 2024

10/10 Excellent

Zoria

Stayed 1 night in Apr 2024

2/10 Terrible

Aireana

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This hotel has housekeepers that are theives please be aware and the general manager does nothing to help the situation
Stayed 1 night in Apr 2024

10/10 Excellent

Marilynn

Stayed 1 night in Mar 2024

10/10 Excellent

Marilynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot is full of potholes.
Stayed 1 night in Mar 2024

4/10 Poor

Richard

Travelled with partner
Disliked: Cleanliness, staff & service
Mgm't charged an extra fee for arriving 25 minutes prior to the 3:00 check in. The room we were offered had a cigarette smell to it.The sheets did not feel or smell fresh.I mentioned these issues to the front desk;& I only received a "Hmm.We decided not to return to the motel.Called the property after returning home to restate my displeasurable Experience with the Manager.She said to call back Monday after she discusses my concerns with upper mgm't. R.Lange
Stayed 1 night in Mar 2024

8/10 Good

Thomas

Liked: Staff & service
Disliked: Property conditions & facilities
The place is getting old and maintenance is not always being done. missing tile and the fiberglass tube is flaking.
Stayed 1 night in Mar 2024

6/10 Okay

steven

Disliked: Staff & service
Stayed 2 nights in Mar 2024

6/10 Okay

Antoine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Feb 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Good and clean
Stayed 1 night in Feb 2024

2/10 Terrible

Dave

Sad !!
Keys didn’t work!! Booked in a room that was already occupied!! Seems like a make shift hotel !! Had to change rooms !! Never stay there again!!!
Stayed 1 night in Feb 2024

6/10 Okay

Penny

Stayed 4 nights in Feb 2024

6/10 Okay

Kayoko

Stayed 2 nights in Feb 2024

8/10 Good

Kahliyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 2 nights in Feb 2024

6/10 Okay

Aisha

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
There was dog hair all over the floor.

6/10 Okay

Rodney

Business traveller
Disliked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Cherylyn

Stayed 1 night in Jan 2024

4/10 Poor

Melesia

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff was amazing and friendly!! That was the only good thing. The room itself was horrible. The back of the door was disgusting. The wallpaper in certain areas were peeling. Parts of the wall around the tub needs to be remodeled pieces were missing. It was spots on the bathroom wall by the toilet that looked like blood drops and feces drops. One of the pillow cases were either dirty or horribly stained

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Need upgrading!!!
Stayed 5 nights in Dec 2023

6/10 Okay

Bob

Stayed 2 nights in Jan 2024

2/10 Terrible

Ruben

Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible!!
This was the absolute worst experience i have ever had in a hotel. First two nights we did not have hot water, luke warm at best but mostly just cool. When ibsaid something they simply said, yea we have that problem with the end rooms, my question then why put guests in thise rooms. After 2nd night they changed our rooms, but the key never worked, so we would have to go down to front every day. We asked to have our room cleaned daily and theyvsaid they dont do that! I said i am paying for a service and i want my room cleaned daily with clean towels. We had to ask for clean towels nearly every day. Spoke to the manager and she said the room should be cleaned daily if we have asked for it, and we did ask every day. Manager did say she would comp us a free night on hotels.com, but have yet to see this. Terrible hotel, worst service ever! To top it all off, we were home for Christmas from out of state and i had just lost my son in an auto accident. Would not recommend this hotel.
Stayed 5 nights in Dec 2023

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

2/10 Terrible

Taisha

Stayed 2 nights in Dec 2023

2/10 Terrible

Melissa, Taunton

Stayed 7 nights in Aug 2023

8/10 Good

Rafah

Stayed 1 night in Dec 2023

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023

8/10 Good

Aaron, Detroit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

james

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

Karen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
First room beds not made and trash outside room. Second room looks like door was busted in by cops… coffee pot split on table. we basically slept in our clothes.. after complaining again with no results
Electric tape in tub!!
Pre made coffee??
Cop door
Stayed 1 night in Dec 2023

8/10 Good

Markell

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2023

8/10 Good

Ali-Omar

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The building needs updates on the visual level as well as structural level. Everything outside of that was great.
Stayed 4 nights in Nov 2023

2/10 Terrible

Steve

Disliked: Staff & service, property conditions & facilities
Ride front desk staff
Stayed 2 nights in Nov 2023

2/10 Terrible

Dustin

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Kijo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Jose, Traverse City

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Booked 2 rooms for 3 nights. The wallpaper in one of the rooms was falling off, there was black mold behind it, and there was an overwhelming cleaning product smell. Staff was nice and we got upgraded to a nicer room free of charge. Missing bulb in night lamp, low batteries in the TV remote and other details in the new room, nothing serious. The keys are reset every day after checkout time, making an inconvenience for stayovers. Staff at the front desk were absent every time we went to reset our key. They were never rude, but seemed that they don't enjoy their job. Finally, we had a heartwarming farewell from the housekeeping ladies.
Stayed 3 nights in Nov 2023

6/10 Okay

Cayden

Liked: Room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2023

4/10 Poor

Donald

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Poor condition
Torn carpets, mold, wall paper pealing off walls, paint blistering off the doors, overflow hole in the sink caulked shut, fleas & bugs, thin towels, no hangers in the closet, out of food at breakfast and slow to replenish, etc. Inexpensive, but I should have paid a few dollars more.
Stayed 1 night in Nov 2023

4/10 Poor

Kenneth

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a typical Comfort Inn
The condition of this hotel is poor. Needs some serious renovation. A large room but no sofa, chairs or tables- just a big empty space where they should have been. Peeling wallpaper, stained bathtub/shower, and very old worn carpet. When we checked in at 4:00 pm they didn’t have rooms ready. Several people had to wait for about 15 or more minutes in the lobby for a room. Finally we went down for breakfast at about 8:30 and there was no hot food available- the bins were empty so we just left and had breakfast elsewhere. I would not stay at this location again.
Stayed 1 night in Nov 2023

6/10 Okay

Caitlin

Disliked: Staff & service, amenities, property conditions & facilities
Room was just okay, peeling wallpaper etc. I was put in the first room off of the lobby, so I could hear the elevator running all night, the front desk phone ringing, people talking in the lobby. The front parking lot filled up early, I had to park in the back parking lot, but the back door key scanner did not work. Would not stay again.

4/10 Poor

andre

Disliked: Cleanliness, staff & service, property conditions & facilities
waited very long for front desk check in. not very polite. the place is dirty. to put it mildly. urge to check for bed bugs. shouting from room next door. might just look around for another hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023