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"The hotel property and the rooms were very clean. Daily room cleaning provided slippers, replenished complimentary glass water bottles and toiletries where as hotels I have stayed at only provided once per stay. A little secret that most people aren't away of, they have a subway station (Tochomae Station) right underneath their property & you can exit through their 2nd floor, as their 3rd floor is where their main entrance is located. At this level they have a great convenience store which includes drinks & food like the popular Japanese Seven Eleven stores with a great selection of souvenirs with reasonable pricing ( Godzilla, Hello Kitty) The 2 best features are that the Japan Limousine Bus stops at their hotel ( $39 price er adult includes 2 pieces of luggage & kids are $19 and include 2 pieces luggage) You must purchase your bus tickets through the Japan Limousine Bus on their website and choose the area of Shinjuku ( the ride is one an half an hour so it beats taking the train with your luggage) but double check if the bus is running based on your arrival time and you can see Keio Hotel as an option) Only Keio hotel offers a complimentary private bus to Tokyo Disney Land and Disney Sea which is only available to Keio Hotel Guests ( pre-book in advance after you reserve your Disney Tickets) Their pool is only open during the summer so check with them in advance. The staff are diverse, so many international team members who can speak English. "

"Excellent customer service at this hotel! Staff was super friendly and helpful with answering all our questions as being first time visitors in Japan. Hotel was very close to a subway stop as well"

"Great hotel. Excellent buffet in dining room. Only a 5 minute walk from Haneda Terminal 3 international airport."

"Great location across the street from train station. Breakfast Buffett was great. Staff was very helpful."

"Location was very convenient "

"Brilliant location close to Shinjuku station "

"Clean. Very polite staff. Good food. Lots of amenities."

"Location is great and facilities superb"

"Very friendly staff. Very helpful. Will definitely stay at next time I am in Japan. "