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"Amazing staff … lovely hotel with great facilities "

"I was very happy and satisfied with Emerald Hotel. The staff was friendly, professional, and very helpful. In particular, I would like to thank the young gentleman who was at the reception desk when I checked out Wednesday morning at 7:30 a.m.. I forgot his name. However, I do remember that the meaning of his name was “generous” in English."

"...with one exception. The shower situation is not ideal, but well worth dealing with in exchange for everything else you get. A GREAT experience."

"Location was good, by the bus station and a 10 minute (uphill) walk into the touristy central area of Belgrade. It's a difficult hotel to review as it's trying desperately to be something, elegant? classy? but it falls short. The décor is more quirky shabby chic than elegant. Some areas need attention, stained carpets and marked walls, not all the lights seemed to work in the room. I had a room on the first floor at the front and it's incredibly noisy; the traffic on the main road and the lack...

"Our room was clean and staff very helpful. The location was excellent, we were able to walk everywhere. We did not like the dirty stairs to get to the apartment and the run down building. The lift was only available up to the fifth floor and had to walk one more floor to get to our apartment with our suitcases."

"The property location is in an excellent position, located centrally in Belgrade old town. Travelling with a 2 year old the suite was perfect to allow us to put the cot in the second room. The staff were lovely and very helpful with all our needs. Would stay here again and recommend it to others as well."

"Excellent hotel & super nice service! Highly recommended!"

"Great hotel, might not be the closest to city for walking but just a short ride in a taxi or car solves that and makes you feel right in the middle. Clean building, free parking and very friendly staff. I would stay there again for sure."

"Pet fee was $20 . Location couldn’t be better"

"Super friendly, supportive, and helpful hotel staff. 10 of 10 for customer service. Recommended!"