Terrace/patio

Reviews of Home2 Suites By Hilton Destin

3 out of 5
Home2 Suites By Hilton Destin
14060 Emerald Coast Pkwy, Destin, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1000 reviews" "
Rating 8 - Good. 230 out of 1000 reviews" "
Rating 6 - Okay. 73 out of 1000 reviews" "
Rating 4 - Poor. 41 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rosendo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to the beach and to the The Back Porch Restaurant that is one of our favorite restaurants in Destin FL.
Stayed 2 nights in May 2024
Response from GM on 14 May 2024
Dear Rosendo, it was a pleasure to read your review, and we appreciate you mentioning how much you enjoyed our easy beach access and proximity to your favorite Destin restaurant! We are very glad to hear that our location was perfect for your needs and helped to make your trip to Destin a total success. Thank you for choosing Home2 Suites by Hilton Destin, and we look forward to providing you with another exceptional stay.Best Regards, Management Team

8/10 Good

MARIA

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel! The breakfast was very good!
Stayed 2 nights in May 2024
Response from GM on 14 May 2024
Dear Maria, we appreciate you taking the time to write a review about your visit to Home2 Suites by Hilton Destin. It is a pleasure to know how much you enjoyed our relaxing accommodations in addition to our delicious breakfast selections. Thank you for choosing us, and we hope to have a chance to host you again in the future. Best Regards, Management Team

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful outside and In
Stayed 2 nights in May 2024
Response from GM on 7 May 2024
Timothy, thank you for the outstanding review for Home2 Suites by Hilton Destin. We are delighted that you enjoyed every aspect of your recent visit. We look forward to providing you with another exceptional stay the next time your travels bring you to Destin!Best Regards, Management Team

10/10 Excellent

Darrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in May 2024
Response from GM on 7 May 2024
Darrin, we appreciate you taking the time to write a review about your visit to Home2 Suites by Hilton Destin. It is a pleasure to know how much you enjoyed your stay. Thank you for choosing us, and we hope to have a chance to host you again in the future. Best Regards, Management Team

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Manager on 27 Apr 2024
Dear Johnny,Thank you for choosing Home2 Suites By Hilton Destin. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. We enjoyed having you, and we hope we will be your hotel of choice whenever you return to Destin.Best Regards, Management Team

2/10 Terrible

Aimilia

Travelled with family
Stayed 8 nights in Apr 2024
Response from GM on 24 Apr 2024
Aimilia, thank you for your feedback regarding your recent stay. Our team strives to ensure an exceptional experience for each guest, so we are disappointed to learn that we did not meet these expectations. Please accept our sincere apologies. We hope you will give us another opportunity to show you the hospitality you deserve and to prove that we truly value your patronage.Best Regards, Management Team

2/10 Terrible

Darian

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Home2 Suites??? More like give your room away and take half of your money without any contact. Check-in was for 4PM, arrived around 9PM. Upon arrival, I checked in at the front desk and they said that my room had been canceled and given away. I called twice earlier in the day to assure that accommodations were still available. Half of the balance for the stay was already withdrawn from my checking account. The woman at the front desk said that they transferred my stay to the Hampton Inn around the corner. All of this happened without any contact with me. Highly dissatisfied with Home2 Suites, I will never book with them again. Almost turned my family vacation into a nightmare.
Stayed 2 nights in Apr 2024
Response from MGMT on 24 Apr 2024
Darian, thank you for choosing our hotel for your recent visit to the area. We are truly sorry for the disappointment caused by our inability to accommodate your reservation. Please know that we take your concerns to heart and genuinely regret the negative impact caused by the lack of communication regarding this change. We will discuss this as a team, and we hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations. Best Regards, Management Team

10/10 Excellent

Jennifer

Stayed 2 nights in Apr 2024
Response from Manager on 10 May 2024
Dear Jennifer,Thank you for choosing Home2 Suites By Hilton Destin. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Best Regards, Management Team

4/10 Poor

Shana

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Had to ask multiple times for restock of the room because the room was never cleaned the 3 nights we were there. Drugs being smoked at the pool and in the parking lot, exremely noticable. Staff needed to walk around the facility to keep this away!
Stayed 3 nights in Apr 2024
Response from GM on 16 Apr 2024
Shauna, thank you for being our guest and for sharing your experience. We appreciate you bringing your observations to our attention. We are grateful for your thoughts on these matters and also for your patience. You have our assurance that we will address your comments appropriately, and we hope we might be fortunate enough to welcome you back so that we can provide you with the flawless experience you deserve.Best Regards,Management Team

10/10 Excellent

Angela

Stayed 2 nights in Apr 2024

2/10 Terrible

John

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
The hotel was not ready for the influx of guest for the annual spring break. Lack of breakfast food. Slow response of customer service.
Stayed 3 nights in Mar 2024
Response from GM on 15 Apr 2024
John, thank you for the insightful feedback regarding your stay. Please accept our sincere apologies if our associates were not responsive to your needs. We strive to deliver exceptional service; therefore, we sincerely regret this was not your experience. We have shared your comments with the appropriate individuals, and we hope you will give us another opportunity to prove that we are committed to providing outstanding hospitality.We look forward to welcoming you again soon.Best Regards, Management Team

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was nice
Stayed 1 night in Apr 2024
Response from Manager on 12 Apr 2024
Dear Erica,We are delighted to read the review of your stay at Home2 Suites By Hilton Destin. We strive to exceed our guests' expectations, and we are pleased that we accomplished this. Our highest priority is making sure you have a comfortable and carefree stay, and we are happy we made that happen for you.We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Best Regards, Management Team

10/10 Excellent

CAROL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about it. Everyone was kind and considerate. Service was excellent. Easy to manage going to and from. The water Was right there. We had a great stay.
Stayed 3 nights in Apr 2024
Response from GM on 10 Apr 2024
Carol, thank you for taking the time to share the details of your stay at Home2 Suites by Hilton Destin. We enjoyed reading your generous comments about our associates, and we will be sure to share your kind remarks with our whole team! It was our pleasure hosting your visit, and we look forward to having you as our guest again! Best Regards, Management Team

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love every thing, except the breakfast it wasn’t good at all
Stayed 2 nights in Mar 2024
Response from GM on 10 Apr 2024
Tiffany, thank you for taking the time to share about your recent visit. While we're pleased to know you had an overall pleasant stay, we do apologize for any disappointment caused by our breakfast buffet. We are grateful for your insight and hope you will give us another chance to provide you with a better experience the next time your travels bring you this way. Best Regards, Management Team

10/10 Excellent

BRITTNEY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really great stay here everything was perfect
Stayed 3 nights in Mar 2024
Response from Manager on 5 Apr 2024
Dear Brittney,Thank you for staying at Home2 Suites By Hilton Destin and for your excellent rating! We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Best Regards, Management Team

8/10 Good

Braulio Anamaria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from GM on 4 Apr 2024
Braulio, we appreciate you taking the time to rate your visit to Home2 Suites by Hilton Destin. It is a pleasure to know how much you enjoyed your time with us. Thank you for being our guest; we hope to have a chance to host you again in the future. Best Regards, Management Team

8/10 Good

yuri

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Mar 2024
Response from GM on 2 Apr 2024
We appreciate you taking the time to write a review about your visit to Home2 Suites by Hilton Destin, Yuri. It is a pleasure to know how much you enjoyed our relaxing accommodations in addition to our devoted associates. Thank you for choosing us, and we hope to have a chance to host you again in the future. Best Regards, Management Team

10/10 Excellent

Zoran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot in Destin. Close to restaurants and very clean. Great breakfast.
Stayed 1 night in Mar 2024
Response from Manager on 29 Mar 2024
Dear Zoran,Thank you for reviewing your stay at Home2 Suites By Hilton Destin. We are glad you chose us as your home away from home in order to take advantage of all that our beautiful area has to offer. We strive to exceed our guests' expectations, and we are pleased that we accomplished this while you were here. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Best Regards, Management Team

10/10 Excellent

Min Thurein

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms, staffs, everything is perfect. It would be excellent if we got stovetop.
Stayed 1 night in Mar 2024
Response from GM on 28 Mar 2024
Thank you for taking the time to share the details of your stay at Home2 Suites by Hilton Destin, Min! We enjoyed reading your generous comments about our rooms and associates! We also appreciate knowing how we can make your next stay with us even better. It was our pleasure hosting your visit, and we look forward to having you as our guest again! Best Regards, Management Team

10/10 Excellent

Aura M

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, my whole family have a great time, everything was perfect
Stayed 2 nights in Mar 2024
Response from GM on 25 Mar 2024
We are truly grateful for all of your kind words, Aura! We couldn't be happier knowing that everything was absolutely perfect for you and your family during your visit. Thank you for choosing us, and we hope to have a chance to host you all again in the future!Best Regards, Management Team

10/10 Excellent

Richard L Vaughn,

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff
Stayed 1 night in Mar 2024
Response from GM on 21 Mar 2024
Richard, thank you for the perfect five-star rating! We couldn't be happier knowing that our team took exceptional care of you during your visit. We appreciate your choice to stay with us and hope to welcome you back again soon!Best Regards,Management Team

4/10 Poor

Robert, West Des Moines

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room was average with a kitchenette included. We stayed 6 nights - but when we rolled down the comforter to our bed on the first night, the bed sheets and pillowcases had stains on them. Gross! We ended up getting clean sheets at the front desk and changed them ourselves. The room was average, but we liked the kitchenette and the partial view of the ocean. The beach was 1/4th mile away and so we walked the beach every day of our stay. We booked this hotel particularly for their pool and that it was reported as "kid" friendly . . . but their pool was closed for repair the week we were there. There was no mention of this on their booking page and so we considered it a MAJOR INCONVENIENCE. I'm sure there is a disclaimer about this on their web page yet it would have been nice to know before we booked. We were there in March, so Ocean swimming was too cold for young children. They did give us an option of swimming in their sister hotel's pool at the Hampton Inn 1/4th mile away for which we took advantage. Frankly, the staff at the Hampton were not very cordial and I think we were considered an inconvenience when we went to swim there. This added to our disappointment for the week. Breakfast fare was decent.
Stayed 6 nights in Mar 2024
Response from GM on 21 Mar 2024
Thank you for choosing our hotel for your recent visit, Robert. We deeply regret hearing that we fell short of your expectations, and we are truly sorry for the disappointment your family experienced due to the current state of our pool in addition to the cleanliness concerns you raised. Please know that we do take your comments to heart, and we hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations the next time your travels bring you this way. Best Regards, Management Team

10/10 Excellent

Michelle

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from GM on 19 Mar 2024
Michelle, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Best regards,Management Team

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations and clean!
Stayed 1 night in Mar 2024
Response from GM on 18 Mar 2024
We appreciate you taking the time to share your thoughts with us, Monica! It is a pleasure to know how much you enjoyed our fresh, relaxing accommodations. Thank you for choosing us, and we hope to have a chance to host you again in the future. Best Regards, Management Team

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from GM on 18 Mar 2024
Eva, thank you so much for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Best Regards, Management Team

10/10 Excellent

Melissa

Stayed 1 night in Mar 2024
Response from Manager on 5 Apr 2024
Dear Melissa,We are delighted you enjoyed your stay at Home2 Suites By Hilton Destin. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to Destin.Best Regards, Management Team

10/10 Excellent

Paulo Tarso, Alburn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Manager on 15 Mar 2024
Dear Paulo,Thank you for your kind rating! We are glad you had such a positive experience during your time at Home2 Suites By Hilton Destin, as we are committed to providing exceptional service to each and every guest. We look forward to hosting you again soon for an even more wonderful experience.Best Regards, Management Team

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff!
Stayed 2 nights in Mar 2024
Response from GM on 4 Mar 2024
Tim, thank you for taking the time to share the details of your stay at Home2 Suites by Hilton Destin. We enjoyed reading your generous comments about our associates, and we will be sure to share this review with our whole team. It was our pleasure hosting your visit, and we look forward to having you as our guest again! Best Regards, Management Team

8/10 Good

Reco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaints that I have about our stay is that the mattress was too soft and the shower head didn't work very well. Otherwise, it was very nice stay!
Stayed 2 nights in Feb 2024
Response from GM on 28 Feb 2024
Reco, thank you for taking the time to share about your recent visit. While we're pleased to know you had an overall pleasant stay, we do apologize for any disappointment caused by the softness of your mattress and the pressure in the shower. We appreciate you bringing these matters to our attention and hope you will give us another chance to provide you with a better experience the next time your travels bring you this way. Best Regards, Management Team

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Close to beach
Stayed 4 nights in Feb 2024
Response from Manager on 23 Feb 2024
Dear Lisa,Thank you for the excellent review of your stay at Home2 Suites By Hilton Destin. Your satisfaction is of utmost importance to us as we constantly strive to make your experience a great one. We appreciate you pointing out our convenient location to the beach. It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Best Regards, Management Team

10/10 Excellent

Diane

Travelled with pets, Travelled with partner
Very nice place We really enjoyed ourselves.
Stayed 7 nights in Feb 2024
Response from GM on 15 Feb 2024
Diane, thank you so much for taking the time to review your visit to Home2 Suites by Hilton Destin. It is a pleasure to know how much you enjoyed every aspect of your recent trip. Thank you for being our guest, and we hope to have a chance to host you all again in the future. Best Regards, Management Team

10/10 Excellent

Willis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Jan 2024
Response from GM on 5 Feb 2024
Willis, thank you for the perfect five-star rating! We are delighted knowing that our location was perfectly suited for your needs. We hope to have the pleasure of welcoming you back again soon!Best Regards, Management Team

10/10 Excellent

Jesus

Everything ok
Stayed 1 night in Feb 2024
Response from GM on 5 Feb 2024
Jesus, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Best Regards, Management Team

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I ended up spending another night it was so nice
Stayed 1 night in Jan 2024
Response from Manager on 2 Feb 2024
Dear Catherine,It was a pleasure to read your fantastic review of the Home2 Suites By Hilton Destin. We are delighted you enjoyed your time with us so much that you stayed an extra night! We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. We enjoyed hosting you, and we hope you will stay with us again whenever your travels bring you this way.Best Regards, Management Team

8/10 Good

Helen

Travelled with family
Liked: Staff & service
Disliked: Amenities
Room could have used a good cleaning. Staff was friendly.
Stayed 4 nights in Jan 2024
Response from GM on 18 Jan 2024
Helen, thank you for taking the time to share your thoughts with us. While we're pleased to know you had an overall pleasant stay, we do apologize for any areas in your room which may have fallen short of your expectations. We hope you will give us another chance to provide you with a better experience the next time your travels bring you this way. Best Regards, Management Team

10/10 Excellent

william L

Stayed 2 nights in Jan 2024
Response from Manager on 2 Feb 2024
Dear William L,It is wonderful to know you enjoyed everything about your time at Home2 Suites By Hilton Destin and that we exceeded your expectations. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay.We hope you will revisit the next time your travel brings you to our area.Best Regards, Management Team

10/10 Excellent

Yasmin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great continental breakfast
Stayed 2 nights in Dec 2023
Response from GM on 12 Jan 2024
Yasmin, we appreciate you taking the time to write a review about your visit to Home2 Suites by Hilton Destin. It is a pleasure to know how much you enjoyed our relaxing accommodations in addition to our delicious breakfast selections. Thank you for choosing us, and we hope to have a chance to host you again in the future. Best Regards, Management Team

10/10 Excellent

Aneta

Stayed 1 night in Jan 2024
Response from GM on 26 Jan 2024
Aneta, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Best Regards, Management Team

10/10 Excellent

carol jean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like check in as we waited several minutes without anyone at the front desk. Even called the hotel phone and let it ring and ring. Still no one. Then my friend went into a back office and found a gentleman who said he’d look for the front desk girl. All that’s bad enough but when she came to the front desk she practically called us liars because there was no way we waited that long. She should have apologized for the wait instead of calling us liars.
Stayed 7 nights in Dec 2023
Response from GM on 3 Jan 2024
Carol Jean, thank you for your feedback regarding your stay. Please accept our apologies for the wait you experienced at check-in and the level of service you received from our team. We strive to deliver exceptional hospitality; therefore, we sincerely regret this was not your experience. We will be discussing your comments with the appropriate individuals, and we hope you will give us another opportunity to prove that we are committed to providing outstanding hospitality.We look forward to welcoming you again soon.Best Regards, Management Team

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Dec 2023
Response from Manager on 23 Dec 2023
Dear Sandra,We're thrilled to see your great rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Home2 Suites By Hilton Destin. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. It was our pleasure accommodating you, and we look forward to your next visit with us.Best Regards, Management Team

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check In/Out were easy. Staff were polite and helpful. Room was clean and easy to get too. Walking distance to beach was nice.
Stayed 4 nights in Dec 2023
Response from Manager on 16 Dec 2023
Dear Tiffany,We appreciate you taking the time to write a review about your visit to Home2 Suites by Hilton Destin. It is a pleasure to know how much you enjoyed our relaxing accommodations in addition to our devoted associates. Thank you for choosing us, and we hope to have a chance to host you again in the future. Best Regards, Management Team

10/10 Excellent

Jacob

Stayed 1 night in Dec 2023
Response from Manager on 12 Dec 2023
Dear Jacob,Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Destin. It was our pleasure accommodating you. We hope you will make Home2 Suites By Hilton Destin your home away from home whenever your travels bring you to our area.Best Regards, Management Team

6/10 Okay

David Blaine

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Manager on 5 Dec 2023
Dear David Blaine,Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Best Regards, Management Team

8/10 Good

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from Manager on 5 Dec 2023
Dear Candice,We are thrilled you had an excellent stay at Home2 Suites by Hilton Destin, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best Regards, Management Team

8/10 Good

Brad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I will stay again in the future.
Stayed 4 nights in Nov 2023
Response from Manager on 11 Dec 2023
Dear Brad,Thank you for the outstanding review for Home2 Suites by Hilton Destin. We are delighted that you enjoyed your stay with us. It is always a pleasure to hear that a guest is excited to return, and we look forward to providing you with another exceptional stay.Best Regards, Management Team

4/10 Poor

Jennifer

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Manager on 3 Dec 2023
Dear Jennifer, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Best Regards, Management Team

8/10 Good

Felice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Staff was friendly the key card system was down upon checking in and when you book through someone else the price seems to always change. There was mold visible in the crevice of bathroom other than that the room was well kept. Dogs were barking on the floor I was on.
Stayed 2 nights in Nov 2023
Response from GM on 14 Nov 2023
Dear Felice, We appreciate you choosing us and for taking the time to leave your comments. We were glad to hear about the enjoyable aspects of your visit; however, we apologize for the difficulties you experienced. This will be addressed appropriately, and we appreciate your patience. Thank you once more for your comments, and we hope to have another opportunity to welcome you again soon.Best Regards, Management Team

6/10 Okay

John

Travelled with partner
Disliked: Amenities, property conditions & facilities
This hotel feels worn down. Carpet and furnishings seem like they should have been replaced some time ago. Overall the hotel was decent. It was clean and quiet and everything worked as it should — it just felt a bit worn out. Breakfast was also disappointing — the only fruit was apples and they were old and mealy. Would not choose this hotel again.
Stayed 1 night in Nov 2023
Response from GM on 14 Nov 2023
Dear John, Thank you for sharing your thoughts on your recent stay. We appreciate your compliments on cleanliness and functionality. However, we apologize for the worn appearance and disappointment with the breakfast offerings. We are committed to improving and will review our facilities and breakfast selection to enhance the overall guest experience. Your feedback is valuable, and we hope to have the chance to welcome you back with a refreshed atmosphere and improved amenities.Thank you for choosing to stay with us, Chris BlomGeneral Manager

6/10 Okay

Verified traveller

Liked: Staff & service
Needs a deep clean…
The employees were amazing, very friendly. The cleanliness was not great. The room was “clean” to a quick eye, but needing dusting, the walls need wiping, all the surfaces needed a good wipe down. It wasn’t a horrible room but definitely not amazing either.
Stayed 2 nights in Nov 2023
Response from GM on 13 Nov 2023
Dear Valued Guest, Thank you for taking the time to share the details of your stay. We enjoyed reading your generous comments about our associates. However, we sincerely apologize for the cleanliness issues you encountered. Thank you for bringing this to our attention so we can take proper action to ensure it is not repeated. We hope you will consider giving us a second chance, as we are confident that we will perform to the high standards you deserve. We appreciate you choosing us for your visit to Destin, and we wish you all the best with your travels.Best Regards, Management Team

10/10 Excellent

harriet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. I have not one complaint about this particular property.
Stayed 1 night in Nov 2023
Response from GM on 12 Nov 2023
Dear harriet, We appreciate you taking the time to write a review about your visit to Home2 Suites by Hilton Destin. It is a pleasure to know how much you enjoyed our relaxing accommodations in addition to our devoted associates. Thank you for choosing us, and we hope to have a chance to host you again in the future. Best Regards, Management Team