Lobby lounge

Reviews of Imperial Heights

3 out of 5
Imperial Heights
Tower Chowk, Near Baidyanathadham Station, Deoghar, Jharkhand

Reviews

8.6

Excellent

Rating 10 - Excellent. 9 out of 21 reviews" "
Rating 8 - Good. 9 out of 21 reviews" "
Rating 6 - Okay. 3 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amitava

Stayed 1 night in Mar 2024

10/10 Excellent

Virendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a single day stay here to visit Shri Baidhyanath mandir. The staff was extremely polite, restaurant has great food and hotel room was clean. I will recommend this to my family and friends visiting Deodhar . It's decent distance from Mandir , and Jasidhi station.
Stayed 1 night in Dec 2023

8/10 Good

Mahendra Kumar

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2023

8/10 Good

vetrivel

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
easy checkin, walkable distance to temple. Bathroom has to be clean,
Stayed 1 night in Jul 2023

10/10 Excellent

Abhishek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay!
A wonderful property. Rooms are big spacious and modern. Bathroom can be designed a bit better though. Decent parking space. Bang on location. Absolutely delightful staff and services. Food prices are bit on higher side but they make up with awesome services and ambience.
Lobby
Exterior
Restaurant
Stayed 2 nights in Feb 2023
Response from Narendra on 25 Feb 2023
Dear Guest,Thank you for posting such a nice feedback. Your words are truly inspiring to our entire team. Glad to know that you have liked the hospitality & food. We appreciate your valuable feedback and look forward to welcome you again soon.Warm Regards Narendra KumarFront Office Manager Imperial Heights, Deoghar

10/10 Excellent

sumanth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and neat
Response from Narendra on 25 Feb 2023
Dear Guest,Thank you for posting such a nice feedback. Your words are truly inspiring to our entire team. Glad to know that you have liked the hospitality & food. We appreciate your valuable feedback and look forward to welcome you again soon.Warm Regards Narendra KumarFront Office Manager Imperial Heights, Deoghar

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Pravin, Rockville

Stayed 1 night in Feb 2022

6/10 Okay

vivek

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The building is beautifully designed. The rooms are comfy. The staff are friendly but the service is bad. Have to ask multiple times for even basic services. In-room dining is very bad.
Stayed 3 nights in Oct 2021
Response from Mukesh Kumar on 24 Nov 2021
Dear Guest ,It is very alarming to know about your experience and sincere apology. We continuously strive to make sure our each Guest leaves with a smile. We will definitely share your valuable feedback with the concerned department and improve our service accordingly. Do give us another opportunity to serve you better next time you visit us. Warm Regards Mukesh Kumar Front Office Manager Imperial Heights, Deoghar

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Mukesh kumar on 7 Jan 2021
Dear Guest, Thank you for your words of encouragement. Glad to know that you had an excellent stay with us and liked our hotel location, hospitality and food. We appreciate your valuable feedback and look forward to welcome you again soon. Warm Regards Mukesh Kumar Front Office Manager Imperial Heights, Deoghar

10/10 Excellent

Ramakrishn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Needs a bit of brightening up. My mother's room was smelt repulsive. Soft furnishing, particularly towels and bed linens need 100% improvement. All the staff were very pleasant and helpful.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property good location good food good parking
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the hotel is very good. Well maintained and
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gud property staff is also having gud behaviour Also gud cleanliness all around
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

6/10 Okay

Ajay

Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Ally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick night sleep for work trip
Very solid place to stay for work. Great staff!
Stayed 6 nights in Sep 2018
Response from Sitesh Giri on 23 Oct 2018
Dear Guest, Greeting from Imperial Heights!!! Thanks for the Valuable Feedback.

8/10 Good

Himanshu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable stay
It was great stay and the hotel staff was courteous. Will definitely stay here when visiting again
Stayed 2 nights in Dec 2017
Response from VishwaNath Singh on 18 Jan 2018
Dear Mr. Himanshu Greetings from Imperial Heights Deoghar !!! Thank you for sharing your valuable feedback on this forum. We will be happy to serve you always.

8/10 Good

Arun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GO FOR IT.
It was indeed a pleasure to select the hotel Imperial heights as stay at Deoghar. Very Nice experience. Thanks to the humble staff.
Stayed 1 night in Dec 2017
Dear Guest Greetings from Imperial Heights Deoghar !!! Thank you for sharing your feedback on this forum. VishwaNath Singh Front Office Manager