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Reviews of Staybridge Suites Denver Downtown, an IHG Hotel

3 out of 5
Staybridge Suites Denver Downtown, an IHG Hotel
333 W Colfax Ave, Denver, CO

Reviews

8.4

Very good

Rating 10 - Excellent. 647 out of 1259 reviews" "
Rating 8 - Good. 356 out of 1259 reviews" "
Rating 6 - Okay. 126 out of 1259 reviews" "
Rating 4 - Poor. 62 out of 1259 reviews" "
Rating 2 - Terrible. 68 out of 1259 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yi

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The happy hour was very nice. The staff were great. I hope they are getting paid what they deserve.
Stayed 7 nights in May 2024

6/10 Okay

Betty

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Water temp for the shower was lukewarm at the highest.
Stayed 4 nights in May 2024
Response from Suzanne- Sales on 24 May 2024
Thank you for letting us know about your stay at the Staybridge Suites. We apologize for the lukewarm shower.

10/10 Excellent

Shana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you're in town for a convention. Easily walkable to many options for food. The staff was friendly and eager to help with any questions about the area. Loved the continental breakfast and happy hour!
Stayed 5 nights in May 2024
Response from Suzanne- Sales on 24 May 2024
Thank you Shana for sharing your experience and recommending the Staybridge as a great place to stay when in town for a convention. We appreciate your feedback. Hope to see you again.

6/10 Okay

Marie Therese Quevenco

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Clean,friendly helpful front desk
Stayed 3 nights in May 2024
Response from Suzanne- Sales on 22 May 2024
Thank you for telling us about your stay. We are glad that you found the hotel clean and the service friendly and helpful.

10/10 Excellent

vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Suzanne- Sales on 22 May 2024
Thank you for your review. We are happy to see that you had an outstanding stay.

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great. Breakfast was included and there was a happy hour on weekdays. Only downside was parking the rental car as it’s in an uncovered area and there’s not a lot of it
Stayed 4 nights in May 2024
Response from Suzanne- Sales on 20 May 2024
Thank you for sharing your experience. We pleased that you enjoyed our staff, breakfast and happy hour. We understand the concern regarding parking.

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a little gem in the middle of a historic pocket! And seemingly the theme of Denver, every corner of staff are extra sweet. Appreciate the vegan and non-dairy options and that yummy bacon is available, but isolated from the main food. The kitchens are nicer than suites that charged twice as much nearby.
Stayed 1 night in May 2024
Response from Suzanne - Sales on 17 May 2024
Thank you for the wonderful recommendation. We love the description of a little gem. We are pleased you loved our breakfast and kitchen in the rooms. We hope you can come back and stay again.

10/10 Excellent

Jami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bedding, great location
Stayed 1 night in May 2024
Response from Suzanne- Sales on 16 May 2024
Thank you for sharing your experience. We are pleased that you enjoyed your stay.

8/10 Good

John, Maumelle

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room itself was great. My issues were the room wasn’t ready at 4:45pm when I arrived. Took about 10 minutes to get the keys after checking in. Parking - the hotel has maybe 15 spots adjacent to the hotel. I thought I was lucky and had gotten one when I arrived. Apparently that is not the case. Those 15 spots were assigned to people who had previously checked in. I had to park across the street after unloading. No biggie on that, just giving a warning to future customers that is if there are spaces available they are probably already “taken”
Stayed 1 night in May 2024
Response from Suzanne- Sales on 13 May 2024
Thank you for sharing your experience. We apologize for making you wait at check in. We hope you will come back and stay again.

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, adorable, clean.
Stayed 1 night in Apr 2024
Response from Suzanne- Sales on 10 May 2024
Thank you for the great review. We appreciate your adjectives of clean, friendly and adorable. We hope you will stay with us on your next trip to Denver.

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice
Stayed 2 nights in Apr 2024
Response from Suzanne- Sales on 10 May 2024
Thank you for staying with us and acknowledging our awesome staff. We appreciate your business and hope to see you again soon.

6/10 Okay

Melissa

Stayed 2 nights in Apr 2024
Response from Suzanne- Sales on 23 May 2024
Thank you for sharing your experience.

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Suzanne- Sales on 2 May 2024
Thank you Ruben for the awesome review. We love 5 out of 5 ratings. We hope you can come back and stay again.

10/10 Excellent

Ashley

Stayed 2 nights in Apr 2024
Response from Suzanne- Sales on 22 May 2024
Thank you for reviewing the hotel. We are pleased with the 5 out of 5 rating.

10/10 Excellent

Joseph B

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Suzanne- Sales on 1 May 2024
Joseph B - Thank you for the great review. We are glad you enjoyed your stay.

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and clean.
Stayed 1 night in Apr 2024
Response from Ryan A. - Assistant General Manager on 29 Apr 2024
We are glad you enjoyed your stay and look forward to seeing you again!

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2024
Response from Ryan A. - Assistant General Manager on 29 Apr 2024
Thank you for your review. We are glad you enjoyed your stay and hope to see you again.

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Apr 2024
Response from Ryan A. - Assistant General Manager on 29 Apr 2024
We are glad you enjoyed your stay. Please stay with us again if your travel plans bring you back to Denver.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2024
Response from Ryan A. - Assistant General Manager on 29 Apr 2024
We are glad you enjoyed your stay and had a great time.

2/10 Terrible

Kaitlyn

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Suzanne- Sales on 25 Apr 2024
We are sorry to see that you did not have a good experience with us. We apologize for not meeting your expectations.

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Suzanne- Sales on 25 Apr 2024
Thank you for staying with us and sharing your experience.

10/10 Excellent

christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel extremely clean, staff very polite and helpful. Free breakfast was much better than expected. Had an issue with my booking on a third party site and staff was very helpful getting everything figured out. Also, very affordable convenient location if shopping/food/bars is your thing. If I’m ever in Denver again this would be my go to.
Stayed 1 night in Apr 2024
Response from Suzanne- Sales on 25 Apr 2024
Thank you for your detailed review. We are pleased that you enjoyed your stay and received great service from our staff. We hope you stay again on your next trip to Denver.

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great time my friend and I . The room was clean, spacious and very home filling, also security security was perfection, and the breakfast was great. I slept so well. I will be returning for sure.
Response from Suzanne - Sales on 22 Apr 2024
Thank you for an awesome review. We are pleased that you felt at home and slept well at the Staybridge Suites. We appreciate your feedback and hope to see you again soon.

8/10 Good

Lakimverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but very cramped rooms not a lot of space but very close to plenty of things to do….
Stayed 3 nights in Jan 2024
Response from Suzanne- Sales on 18 Apr 2024
Thank you for choosing the Staybridge Suites Denver. We are pleased that you enjoyed your stay.

6/10 Okay

Hien

Liked: Property conditions & facilities
Disliked: Cleanliness
The breakfast is good and the hours should be extended to 10 o’clock
Stayed 1 night in Apr 2024
Response from Suzanne- Sales on 17 Apr 2024
Thank you for sharing your experience. We appreciate your feedback regarding breakfast.

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Suzanne- Sales on 15 Apr 2024
Thank you for taking the time to tell us about your experience. We are happy to hear that you enjoyed your stay.

10/10 Excellent

Jesse

Stayed 1 night in Apr 2024
Response from Suzanne- Sales on 2 May 2024
We appreciate your wonderful review. We are happy to hear that you have a great stay.

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Suzanne- Sales on 15 Apr 2024
Thank you for leaving a review regarding your stay. We are pleased to hear that you enjoyed your stay.

10/10 Excellent

Yanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is so nice and welcoming. Its a great place for families with kids.
Stayed 3 nights in Mar 2024
Response from Suzanne- Sales on 10 Apr 2024
Thank you for sharing your experience and recognizing our great staff. We appreciate your review and hope you will stay with us your next time in Denver.

10/10 Excellent

Zach

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience. The staff was top notch and helpful.
Stayed 3 nights in Apr 2024
Response from Suzanne- Sales on 10 Apr 2024
Thank you Zach for recognizing our awesome staff. We are pleased you had a great stay.

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Was a really good weekend trip
Stayed 3 nights in Apr 2024
Response from Suzanne - Sales on 9 Apr 2024
We are pleased you had a really good trip and stayed with us. We hope you can come back and stay with us again.

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Suzanne- Sales on 9 Apr 2024
Thank you for staying with us. We are happy to hear you enjoyed your stay.

10/10 Excellent

Delanie

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Apr 2024
Response from Suzanne- Sales on 8 Apr 2024
Thank you for choosing Staybridge. We appreciate your 5 out of 5 rating.

8/10 Good

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s not parking, they charge you $27 dollars to park in a public parking across street
Stayed 1 night in Apr 2024
Response from Suzanne- Sales on 8 Apr 2024
Thank you for staying with us and leaving a review. We appreciate your feedback.

10/10 Excellent

griselda

Stayed 1 night in Apr 2024
Response from Suzanne- Sales on 8 Apr 2024
Thank you for the great review. We are so glad you enjoyed your stay.

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Suzanne- Sales on 8 Apr 2024
Thank you for the taking the time to give us a review. We are glad you enjoyed your stay.

10/10 Excellent

Shawna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the front desk staff was helpful and friendly.
Stayed 3 nights in Apr 2024
Response from Suzanne- Sales on 8 Apr 2024
We appreciate your great review. We are pleased that our staff provided helpful & friendly service.

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Apr 2024
Response from Suzanne- Sales on 4 Apr 2024
Thank you for the great review. We appreciate your 5 out of 5 rating. We hope you will come back and stay with us again.

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Suzanne- Sales on 4 Apr 2024
Thank you for sharing your stay experience. We appreciate your review.

6/10 Okay

Meghan

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
The pool and hot tub area were very dirty, never had towels available and the pool was inconsistently temperatured. The staff were very friendly - but that’s as far as I’d go to recommend the hotel. Location was not great - very noisy from 5pm until early early morning. Parking lot was shared with public and was not terribly safe. The breakfast was ok, no special dietary needs could be met. Bathroom was tiny.
Stayed 4 nights in Mar 2024
Response from Suzanne - Sales on 1 Apr 2024
Thank you for sharing your stay experience with us. We apologize for the poor condition of the pool area. We are working on making improvements. We are pleased that you received friendly service.

10/10 Excellent

Dakkota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Suzanne - Sales on 1 Apr 2024
Thank you Dakkota. We are glad you enjoyed your stay.

8/10 Good

Kenneth E

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a great stay. The price seemed reasonable for what you get. We liked that it had a hot tub, pool, breakfast, and a full set of room amenities. Some complaints were that sometimes the showers were cold, the pool and hot tub filled up quickly some nights, the breakfast was worse than fast food, but I was still happy with breakfast. There is limited parking, but the staff were nice about helping figure it out. There was some very nice staff at the front. I would recommend this hotel for it's price to amenities ratio.
Stayed 4 nights in Mar 2024
Response from Suzanne - Sales on 1 Apr 2024
Thank you for your recommendation. We are pleased that you had a great stay and experienced helpful staff.

6/10 Okay

Brooke

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Your have to pay for parking. It would be nice if they started this on their website. Not too mention their parking lot is a tiny alley way with like 4 parking spots.
Stayed 1 night in Mar 2024
Response from Suzanne - Sales on 1 Apr 2024
Thank you for staying with us at the Staybridge Suites. Our parking prices are listed on our website. All downtown hotels charge for parking.

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, hospitable staff (especially Taysia! That woman deserves a raise because she was amazing), and great features. I especially loved having stocked supplies in the kitchen of the suite. I will be staying again!
Stayed 2 nights in Mar 2024
Response from Suzanne- Sales on 27 Mar 2024
Hi Sarah,Thank you for recommending the hotel and showing appreciation of Taysia. We are pleased that you found the hotel very clean and loved the rooms. We look forward to coming back.

10/10 Excellent

Reina

Stayed 1 night in Mar 2024
Response from Suzanne- Sales on 27 Mar 2024
Thank you for the 5 out 5 rating. We appreciate your recommendation.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Suzanne - Sales on 27 Mar 2024
Thank you for the great review!

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking and finding entrance a bit difficult at first Definitely a three star place but great staff and cleanliness
Stayed 3 nights in Mar 2024
Response from Suzanne - Sales on 22 Mar 2024
Thank you for sharing your experience. We are pleased that you enjoyed your and found our staff friendly and hotel clean.

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and accommodating to any needs that we might have. Great stay!
Stayed 1 night in Mar 2024
Response from Suzanne - Sales on 22 Mar 2024
We are thrilled you had a great stay and found the hotel to be very clean and the staff to be accommodating and helpful.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024
Response from Suzanne- Sales on 21 Mar 2024
Thank you Sarah for the 5 out of 5. We are pleased that you had a great stay.

10/10 Excellent

Sydney, Sunderland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really helpful and let us store our bags for the day when we walked around. The hot breakfast was really nice and the room was big, and clean.
Stayed 1 night in Mar 2024
Response from Suzanne - Sales on 18 Mar 2024
Thank you for sharing your experience. We are glad that you found the rooms big & clean, breakfast nice and our staff helpful. We appreciate your business. We hope you willl come back and stay again.