Down duvets, desk, blackout curtains, iron/ironing board

Reviews of Marriott Denver Airport at Gateway Park

4 out of 5
Marriott Denver Airport at Gateway Park
16455 E 40th Cir, Aurora, CO

Reviews

8.4

Very good

Rating 10 - Excellent. 554 out of 1001 reviews" "
Rating 8 - Good. 214 out of 1001 reviews" "
Rating 6 - Okay. 114 out of 1001 reviews" "
Rating 4 - Poor. 61 out of 1001 reviews" "
Rating 2 - Terrible. 58 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rose, Edwards

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on 27 Mar 2024
We truly appreciate the 5 star review!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on 27 Mar 2024
Nothing says it better than 5 stars. It's a pleasure to serve!

8/10 Good

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on 27 Mar 2024
Thank you for choosing Marriott and we hope to see you again soon!

4/10 Poor

Alfred

Disliked: Amenities, property conditions & facilities
Outdated hotel lacking basic things like a clock in the room or wash cloths. Restaurant was out of everything, tvs did not work. Trash everywhere
Stayed 1 night in Feb 2024

10/10 Excellent

Yanira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are extremely welcoming. And the hotel is clean and has all amenities . Parking is easily accessible and freeways too.
Response from Hotel Management on 8 Feb 2024
Thank you so much for being our guest. We are glad to know that you found the hotel convenient and service welcoming. Join us again soon!

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no thank you
Stayed 1 night in Jan 2024
Response from Hotel Management on 8 Jan 2024
Thank you for being our guest and we hope to serve you again when travel brings you back to the area!

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Management on 8 Jan 2024
We are glad to see that you had a 5 star experience and hope to see you again!

8/10 Good

FELIPE

Stayed 1 night in Dec 2023
Response from Hotel Management on 8 Jan 2024
We appreciate you choosing Marriott. Please join us again!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Lori on 8 Jan 2024
Thank you for being our guest. We hope to see you again soon!

10/10 Excellent

Simona

Stayed 1 night in Nov 2023
Response from Hotel Management on 8 Jan 2024
Thank you for choosing Marriott! Glad to see you had a 5 star experience! We hope to serve you again!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

DORA, PEARLAND

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and convenient to the airport. The rooms are clean and very nice.
Stayed 1 night in Oct 2023

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine except I did specifically book this hotel because it had a hot tub and I found out upon check in that the hot tub was not working. Not a big deal but a bummer nonetheless!
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Customer Service
We are an older retired airline crew couple, and have stay in thousands of hotels. All kinds, but never have we received such wonderful customer service that the front desk and the van driver gave us. They seemed to truly enjoy their job and it shows. The room was great, but the staff is what makes this hotel shine above the rest.
Stayed 1 night in Oct 2023

10/10 Excellent

Lana

Stayed 1 night in Oct 2023

10/10 Excellent

Carmen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property
Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quickstay
Great stay, quick checkin
Stayed 1 night in Oct 2023

10/10 Excellent

Eddie

Stayed 1 night in Oct 2023

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Mitchell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Catherine

Stayed 1 night in Sep 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check In Trouble
Other than a little trouble checking in, everything was perfect. Somehow they did not have a reservation for us and had to make one at the time of check in.
Stayed 1 night in Sep 2023

10/10 Excellent

Theophlius

Stayed 1 night in Aug 2023

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service
Quiet
Stayed 1 night in Aug 2023

10/10 Excellent

Audrey

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here twice and it has been wonderful!
Stayed 1 night in Jul 2023

10/10 Excellent

thomas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ry close vto airport
Stayed 1 night in Aug 2023

2/10 Terrible

Mark

Disliked: Cleanliness, property conditions & facilities, room comfort
Old room, old linens, worn towels
We got a suite it was old, linens on the bed felt worn and they gave us two bath towels they were thin and worn out. The shower configuration was akward and there was an old shower curtain on the shower instead of a sliding door water was all over the bathroom floor because of the jury- rigged. Room was not Marriott quality.
Stayed 1 night in Jul 2023
Response from Hotel Manager on 3 Aug 2023
Thank you for sharing your experience. Based on your description, you were placed in an accessible suite. We will review room assignments and linen quality with the team to do better moving forward.

6/10 Okay

Gregg

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I arrived and the clerk was very helpful and friendly. I arrived to my room and the hallway was covered in plastic and loud music was coming from behind one of the doors from some kind of construction. There was damage in the room to a closet door and the tub was dirty. I alerted the front desk of the damaged room so I wouldn’t be charged for the damages.
Stayed 1 night in Aug 2023
Response from Hotel Manager on 4 Aug 2023
We appreciate you being our guest and for taking time to share your experience. We are in the process of completing sample rooms for an exciting renovation and feel badly that their activity was a disruption during your stay and will work with the crew to ensure there are no issues moving forward

10/10 Excellent

Stone

Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We stay exclusively at Marriott properties and have been here several times before. Unfortunately, it is clear that this is a run down property and in need of restoration. The hallways were not clean, and the hot tub was broken. Although the interior lobby is nice, the hallways and rooms are in desperate need of an upgrade.
Stayed 1 night in Jul 2023

2/10 Terrible

Dennis

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Our room had food crumbs on the bed and carpet and bedside table. Disgusting! Didn’t expect this for the price we paid!
Stayed 1 night in Jul 2023

10/10 Excellent

Yostina Mesfin

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient! And safe to saty
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
We showed up almost 2 hours after check in and there was no room ready for us :( The property has seen better days. It's a bit shabby. The staff is all very friendly though and try to be of help.
Stayed 1 night in Jul 2023

10/10 Excellent

Joey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Staff very polite. Shuttle to airport not 24 hours (couldn’t find on website) and if miss it 45$ to get there. Would book again if shuttle could be used. Otherwise too expensive for simple overnight.
Stayed 1 night in Jul 2023

10/10 Excellent

guilherme

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Giovanni

Stayed 1 night in Jun 2023

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beds always nice, rooms quiet and always clean.
Stayed 1 night in Jun 2023

10/10 Excellent

Janan

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2023

8/10 Good

Mark

Liked: Staff & service
Disliked: Cleanliness
The exterior of the entrance was dirty and trash on the driveway and lawn area.
Stayed 1 night in Jun 2023
Response from Lori on 23 Jun 2023
Thank you for joining us and taking time to provide feedback on your experience. I am embarrassed to see that you found the entry area presentation below par and have addressed with our team for more frequent monitoring. Please join us again.

10/10 Excellent

Stuart, Colorado Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice decor. Very conveniently located b
Stayed 1 night in Jun 2023
Response from Lori on 23 Jun 2023
Thank you for being our guest and we are glad to see that you enjoyed the experience. Please join us again soon!

10/10 Excellent

Marcy

Liked: Cleanliness, staff & service

2/10 Terrible

Juan

No local television channels on t v
Stayed 2 nights in May 2023

6/10 Okay

Caleb R

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
While the room and property amenities were fine, the service was not. Also, I waited for an hour at the airport for the shuttle.
Stayed 1 night in May 2023

10/10 Excellent

Dallas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased
Stayed 1 night in May 2023

10/10 Excellent

Nichelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023

4/10 Poor

Jerry

Stayed 1 night in Apr 2023