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Reviews of Sindhu Mertha Suite

4 out of 5
Sindhu Mertha Suite
Jl. Danau Poso No.27 Tanjung Sanur, Denpasar, Bali

Reviews

7.6

Good

Rating 10 - Excellent. 15 out of 70 reviews" "
Rating 8 - Good. 35 out of 70 reviews" "
Rating 6 - Okay. 12 out of 70 reviews" "
Rating 4 - Poor. 7 out of 70 reviews" "
Rating 2 - Terrible. 1 out of 70 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

GUISEPPE

Stayed 1 night in Jun 2023

6/10 Okay

Wayne

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Venue is in a location far enough away not to be affected by the noise of the bars, but for some that might be an issue. The beach(southern part) is approx 15 minutes walk away, the busier northern part is a fair distance but was a pleasant enough walk there. The room was spacious but lacked basic essential maintenance. There were stickers in the bathroom insecure with exposed wires, shower head was blocked so didn’t spray too well, multiple light bulbs not working lock on door was difficult to operate. Breakfast was just awful, on offer was - scrambled eggs, fried eggs, noodles ( instant ones) with fried egg, tea or coffee.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't book room from this hotel
We can't recommend this hotel to anybody. We were supposed to stay in this hotel for few nights but only stayed for one night, because of the poor rooms and no breakfast or any snacks available (we arrived late at the night). No kitchen/restaurant either. When we first entered into this hotel, we thought it was a wrong place because it looked so different from the photos on internet. When we got the room, the room itself was spacious, but the atmosphere was not good and it felt unsafe. The door was broken and we couldn't lock the room. So we needed to change the room, which they happily did. It was bigger suite, but that room was even filthier: towels were dirty, bathroom was filthy and there was bird's poop everywhere. The only nice thing in this place was small pool and enough friendly staff (two men), who helped us to have a taxi for another place to stay.
Stayed 2 nights in Feb 2020

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay!
Our stay here was comfortable and cozy. Nice and close to town to get in an out. A nice vegan restaurant down the street too. We enjoyed it :)
Stayed 1 night in Jan 2020
Response from Riani on 1 Feb 2020
Dear Emily, Warmest greeting from Sindhu Mertha Suite, Thank you for your stay with us, and thank you for your review. We are happy that you had enjoyed your stay with us. We are looking forward to welcoming you on your next holiday to Bali soon. Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a lovely place to stay. The setting is serene and quiet and the pool is beautiful - clean and cool. The suites are stylish and clean and the beds are very comfortable. Breakfast, while simple, is delicious and you can also order room service through the property which comes from a. The stand out here is the staff and how caring they are about their guests. I will definitely be back to stay at this wonderful place. Thank you Sindhu Mertha Suite for such an enjoyable stay.
Stayed 5 nights in Dec 2019

8/10 Good

Claudia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Balinese oasis in hustle and bustle
A great spot just on the outskirts of Sanur town! Walking distance to the beach and town center. The people who run Sindhu Martha are absolutely gorgeous, attending to your every need. The pool is glorious and the rooms are clean. The whole facility feels very Balinese and local, which we absolutely loved. Will absolutely be returning to Sindhu Martha Suites. Terima Kasih
Stayed 3 nights in Dec 2019

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it !
Great experience as always. Frequently stay here because of the great service and low price.
Stayed 3 nights in Jan 2019

8/10 Good

Rohana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2018

4/10 Poor

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Terrible bed
Very nice and modern, unfortunately the bed was the worst I have ever encountered a thin hard mattress at floor level, we checked out after 1st night. Our further nights were not refunded so a very expensive night of no sleep. Shame, because every thing else was great.
Stayed 2 nights in Mar 2018

4/10 Poor

Denise, perth wa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not close to the beach
Was a nice place only 10 suites ,pool was in the middle the room was really nice but the beds were very uncomfortable,the aircon was not working very well at all and had to be moved to a different room,the toilet leaked every time it was flushed.Breakfast was not good and needs to be improved,the staff were very good though
Stayed 2 nights in Apr 2018

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

8/10 Good

G, South Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Staff
Hotel staff went above and beyond and exceeded our expectations. Suites were clean and tidy but bed mattress was uncomfortable. Quiet and quaint. Location, little removed from central Sanur.
Stayed 1 night in Feb 2018

8/10 Good

Kennedy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

4/10 Poor

Nina

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty and run down
This hotel was probably nice a long time ago but the room was very dirty and run down. There is also no real shower, just a handheld shower head in the bath.
Response from General Manager on 1 Nov 2016
thank you for the comments and we are really sorry to know that you had experience as you mentioned. We will work harder to ensure the satisfaction to all of our guest. Once again we are sorry and hopefully we will have the opportunity again to make it up a better service to you in not too distance future,

8/10 Good

P_Winter, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and very clean
The resort is new and very clean. The staff are awesome! Very nice and helpful and went out of their way to make us feel comfortable. The little pool area is very relaxing and the rooms are air-conditioned. The roofless shower was very cool and romantic! The only down side for us was the street noise at night time and the roosters in the nearby dwellings waking us up before the sun rose. This resort is a good 4 km walk to the main shops and also to the beach are. We didn't mind the walk at all but if it's a problem for you there are HEAPS of taxi drivers to get you around cheaply and safely. We would definitely stay here again!
Thank you for the reviews and comments. We are really appreciate it. We certainly hope that we can improve our services and therefore we can satisfy all of our guests. Once again thank you for staying with us and looking forward to the opportunity of welcoming you into our property.

6/10 Okay

Verified traveller

Disliked: Room comfort
Response from General Manager on 12 Aug 2016
Thank you for the review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room comfortable Wifi went off after first night A little pricy Very helpful and friendly staff
Response from sastrawan on 19 Jul 2016
Thank you for the valuable comments. We are so happy to know that you enjoyed your stay and also please apologize for the wifi. we will ensure it going well in the future and also would love to have you back again to stay with us.

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Response from sastrawan on 28 May 2016
Dear Valued Guest thank you for the review and we are so happy to know you enjoyed your stay, we certainly hope that we will have the opportunity again in welcoming you into Sindhu Mertha Guest House again in not too distance future.

8/10 Good

Christian f, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service from the boys and the owner was great when addressing questions
Thank you for the comments and reviews. We do hope you enjoyed your stay and we will have the opportunity again in welcoming you into Sindhu Mertha Suite

6/10 Okay

Bali traveller

Liked: Staff & service
A decent budget option
We stayed 2 nights here, our second being better than the first. The room on the top floor was not that great, bad functioning AC and shower tub. We were moved to one of the main floor rooms for the second night, which was a lot better! My recommend would be to request a room around the pool and then your stay will be great. Staff are helpful and made a nice omelette and fruit salad in the morning.
Response from sastrawan on 1 Mar 2016
Thank you for the comment and reviews. I am so sorry that you have experienced AC problem on your first night. We certainly hope that we will be able to offer you our better service in your future stay with us

6/10 Okay

soccer mom, Vancouver, B.C.

Liked: Staff & service, room comfort
Quiet hotel
We just stayed here for an evening transiting home so didn't really explored the area. The hotel room we got, the family room, looked really nice but upon closer look wasn't so great with chipped furnishings, a dirty kettle, dirty light plates and the mattress for our third child sunk right to the floor when she slept on it. I think this hotel was really nice at one time but has not been kept up. The pool looked very inviting and was clean but we didn't have time to swim.
Response from sastrawan on 1 Mar 2016
Thank you for the review and comment. it really helps us a lot to improve our service and facilities. we certainly hope that we will have the opportunity again in near future to offer you our quality service

8/10 Good

Mature lady, Gold Coast Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Q uiet and peaceful.
I prefer smaller resorts and this was perfect. It is reasonably close to shops and the beach. Lovely peaceful setting and rooms with pool views. The breakfast was basic but included in price. An improvement would be to provide an information folder about such things as ordering. breakfast, best route to the shops and beach, etc. As no information was offered at check-in I expected to find at least a basic information sheet. Overall very pleasant budget accommodation.
Response from sastrawan on 1 Mar 2016
Thank you for the valuable reviews and suggestions. We will do our best to improve the services and facilities offered to our guests

8/10 Good

Christopher, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sanur Delight
Nice little hotel with very friendly and helpful staff.
Thank you for the review and comments

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value
Really nice staff. Place is a little far from the main drag but if you have transport, not a big deal.
thank you for the valuable comments and reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
small & good
Very friendly staff. And close to the beach.
thank you for the valuable comments and reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, but location isn't great.
Response from sastrawan on 7 May 2016
thank you for the comment and review. we hope you enjoyed your stay and we are looking forward to the opportunity of welcoming you again into sindhu mertha suite.

8/10 Good

Dennis, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good small hotel.
It's a good small hotel but it's a little way to the beach, restaurants and shops. Value for money and good staff. I'm going back in 3 weeks.
thank you for the valuable comments and reviews and we looking forward to welcoming you into Sindhu Mertha Suite

10/10 Excellent

Barbara, Yallingup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value for money!
Staffs are extremely friendly and helpful. I enjoyed breakfast in front of my room, next to the pool. (best fried rice in Bali) The location is not great but a taxi cost less than $2 to the centre. They also rent out bikes or scooters and offers tours to good rates. There is a laundry service and a little shop across the road.
Response from sastrawan on 1 Mar 2016
thank you for the valuable comments and reviews. we certainly hope will have the opportunity again in welcoming you into Sindhu Mertha Suite.

8/10 Good

shishir, India

Liked: Staff & service, property conditions & facilities, room comfort
good place to stay !
situated centrally the hotel is exotic and is like a piece of heaven , the staff is very friendly and helpful and the pool in the hotel is tempting , thoroughly enjoyed the breakfasts here, but feel that the room cleanliness is not upto mark otherwise everything else was great !
thank you for the valuable comments and reviews. we certainly hope will have the opportunity again in welcoming you into Sindhu Mertha Suite.

10/10 Excellent

Julien, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, centrally located
Great hotel. Walking distance from everything. The staff was awesome. From tour guide to recommendations around town, the staff was highly knowledgeable and friendly.
Response from sastrawan on 1 Mar 2016
thank you for the valuable comments and reviews. we certainly hope will have the opportunity again in welcoming you into Sindhu Mertha Suite.

10/10 Excellent

muhd, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place...
The Hotel was a distance walk from the beach and a long way from all the Cafes, having said that, This is a nice place to stay if you are renting a bike to get around Sanur. Lovely and attentive service from all the staff. Would definately stay there again on my next visit.
thank you for the valuable comments and reviews. we certainly hope will have the opportunity again in welcoming you into Sindhu Mertha Suite.

10/10 Excellent

Attila, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Beautiful hotel, worth every penny.. Extremely friendly staff, clean rooms, good free breakfast. Close to Sanur "downtown" but still in the quiet neighborhood..
thank you for the valuable comments and reviews. we certainly hope will have the opportunity again in welcoming you into Sindhu Mertha Suite.

8/10 Good

Galla, Moscow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Only 15 min walk to the beach, nice place to stay by a couple for a few days. Very nice staff)))
Response from sastrawan on 1 Mar 2016
thank you for the valuable comments and reviews. we certainly hope will have the opportunity again in welcoming you into Sindhu Mertha Suite.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy stay at Puri Sindhu
The stay at Puri Sindhu was a cozy one. It is a small-scaled hotel with only less than 10 units, so the pool was almost like a private one because it is usually quiet.
thank you for the valuable comments and reviews. we certainly hope will have the opportunity again in welcoming you into Sindhu Mertha Suite.

8/10 Good

Xtof

Liked: Cleanliness, property conditions & facilities, room comfort
Bathroom amenities are just soap. No water nor coffee or tea the next day.
thank you for the valuable comments and reviews. we certainly hope will have the opportunity again in welcoming you into Sindhu Mertha Suite.

6/10 Okay

Gian-Paolo

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Der Innenhof mit Pool ist wunderschön. Die Anlage ist aber schon recht eng. Zum viel Zeit verbringen eher nicht geeignet. Das Personal ist extrem nett und hilfsbereit. Unsere Toilettenspülung ist ausgelaufen, die Reparatur hat 5 Tage gedauert. Wir konnten diese Toilette nicht nutzen ohne jedesmal das Bad unter Wasser zu setzen. Die zweite Toilette unseres Familienzimmers lief auch etwas. Die Zimmer sind sehr groß, es gibt genug Möglichkeiten, Dinge und Klamotten zu verstauen. Frühstück war bei uns inklusive: Omelett, Toast, Obst, Getränk. Gut. Viel mehr Auswahl gab es allerdings nicht. Als Familienzimmer war es mit Küche beschrieben. Die Küche ist da, allerdings sind die Schränke leer, kein Geschirr, keine Töpfe, etc... . Geschirr haben wir zwar immer auf Anfrage bekommen und es wurde benutzt wieder mitgenommen, aber die Küche als solche haben wir nicht genutzt. Das Personal hat uns auch mit Guides, Transfer und Tipps geholfen und war stets verfügbar und freundlich.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Hotel comfortable to sleep, nicely decorated room but the whole complex is just a small yard with a small pool, around which are glazed rooms. They have curtains, but to feel at ease there you need to have something of an exhibitionist. Very nice and helpful staff, and it's clean.
Stayed 3 nights in Feb 2020
Response from Riani on 4 Mar 2020
Dear Valued Guest, Thank you for your stay with us, We are happy to know that you had enjoyed our stay. We are looking forward to welcoming you back to our hotel soon on your future holiday to Sanur.

8/10 Good

bohyeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 좋음
가성비로 봤을 때 괜찮앗어요 방도 넓고 대신 물이 약간 녹물이라 다음엔 필터 가져가야할것같아요 혼자 갓는데 수건이랑 물은 하나씩만 뭐서 뭐지? 했는데 그냥 잠만 잘려고 햇던거라 지낼만 했습니다
Stayed 5 nights in Sep 2019

8/10 Good

Flemming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 12 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素敵なホテルでした。
Stayed 7 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schöner Aufenthalt
Das Personal war sehr freundlich und hilfsbereit. Die Unterkunft an sich sah toll und gemütlich aus, genau so auch der poolbereich . Man hat sich direkt wohl gefühlt. Die Lage war super da man von Sanur überall gut hin kam (mit dem Roller). Das Frühstück war lecker.
Stayed 15 nights in Jun 2018

10/10 Excellent

Pasi, Helsinki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kiva ja rauhallinen hotelli!
Viihtyisä, mukava ja palvelualtis henkilökunta. Aamiainen tuodaan huoneen ulkopuolella olevalle pöydälle, tilauksesta n.5 min. on aamiainen katettu. Tulisin tähän hotelliin toistekin.
Stayed 7 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ihana hotelli ja ihana henkilökunta. Suosittelen! :)
Stayed 3 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

4/10 Poor

Karoline Skou

Disliked: Cleanliness, staff & service, property conditions & facilities
Dårligt
Halv beskidt, ikke rene håndklæder, dårlig morgenmad

8/10 Good

Verified traveller

Liked: Staff & service
Response from General Manager on 1 Nov 2016
Thank you for the review. We certainly hope that you enjoyed your stay and also looking forward to the opportunity of welcoming you into sindhu mertha suite again.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Response from General Manager on 13 Oct 2016
Thank you for the comments and we really highly appreciate it,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Sehr nettes Personal. Frühstück Einfach aber sehr lecker und inklusive. Schöner Pool und atmosphärisch angenehmer Außenbereich. Das Bad ist etwas dunkel und ohne Extras, aber sauber.
Response from sastrawan on 13 Oct 2016
Thank you for the comments. We certainly hope that we will able to improve our service and facilities and also will have the opportunity of welcoming you into our property.