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Reviews of Bluegreen Vacations The Breakers, an Ascend Resort

3.5 out of 5
Bluegreen Vacations The Breakers, an Ascend Resort
61 Chase Ave, Dennis Port, MA

Reviews

8.6

Excellent

Rating 10 - Excellent. 125 out of 246 reviews" "
Rating 8 - Good. 73 out of 246 reviews" "
Rating 6 - Okay. 29 out of 246 reviews" "
Rating 4 - Poor. 16 out of 246 reviews" "
Rating 2 - Terrible. 3 out of 246 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
Ive stayed here before but at the Soundings which is a Bluegreen property. Excellent facility. The room type I was assigned was on the third floor with the bedroom up a spiral staircase. Very precarious and lots of steps. I couldn't change the room without changing the room type and still on the third floor. Decided to stay but left early. Bathroom down and bed room up. BAD DESIGN
Stayed 4 nights in May 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, Ocean right out our door. Clean and had everything we needed including beach towels
Stayed 3 nights in May 2024
Response from Aliyah on 17 May 2024
Thank you for your review!

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walking distance to beach.
Stayed 2 nights in May 2024
Response from Aliyah on 13 May 2024
Thank you for your review!

8/10 Good

James

Liked: Staff & service, property conditions & facilities
We enjoyed the property in the room immensely. The staff was excellent and as responsive as they could be. We had to deal with a snafu with Expedia, which affected the quality of our weekend. I had already paid earlier in the month and had to make another payment upon arrival because the original payment was not settled upon. Always best to have that together before your guests arrive. Thank you.
Stayed 2 nights in Mar 2024
Response from Aliyah on 2 Apr 2024
Thank you so much for your review! we are happy to hear you enjoyed your stay at our property.

6/10 Okay

Karen

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Snow and work tools in the way , very dangerous the entrance nobody cleaned ice .
Stayed 2 nights in Feb 2024
Response from luis on 21 Feb 2024
Thank you for taking the time to share your review, Karen . We would like to extend a sincere apology regarding the issues you experienced. We will be sharing your insight with our team.

10/10 Excellent

sherry

Liked: Amenities
Stayed 2 nights in Dec 2023
Response from Aliyah on 1 Feb 2024
Thank you for your review!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Aliyah on 1 Feb 2024
Thank you for your review!

10/10 Excellent

Tonda

Liked: Cleanliness, staff & service
Response from Aliyah on 6 Feb 2024
Thank you so much for your review.

10/10 Excellent

Torri

Stayed 2 nights in Dec 2023
Response from Aliyah on 1 Feb 2024
Thank you for your review!

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

David, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely condo with a jacuzzi and a fireplace! Plus a view of the ocean. We would love to come here again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was even better than expected. The checkin was fast and friendly, the room was clean, comfortable and quiet with a great view of the ocean. We highly recommend The Breakers.
Stayed 2 nights in Sep 2023
Response from Aliyah on 15 Sept 2023
Thank you for sharing your kind review! We are thrilled to hear you enjoyed your vacation at our resort. We would be happy to have you stay with us again!

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Winter Off Season Escape
Did not know "THE BREAKERS" was actually a large time share property. Since we had the bargain rate, we were banished to one of the far buildings awy from the central building. Had to climb outside stairs to get to room. It snowed and I had to sweep the stairs so wife would not fall. Room was nice with small kitchenette and utensils/dishes/fridge which we utilized.
Stayed 2 nights in Feb 2023
Response from luis on 28 Feb 2023
Thank you for sharing your kind review, We are thrilled to hear you enjoyed your vacation at our Breakers resort. We would be happy to have you stay with us again!

2/10 Terrible

Cheryl

Travelled with partner
Disliked: Staff & service
The room was nice. Check in agent was rude, not helpful and aweful to us
Stayed 2 nights in Feb 2023
Response from luis on 28 Feb 2023
Thank you for taking the time to share your review, Cheryl. We would like to extend a sincere apology regarding the issues you experienced. We will be sharing your insight with our team.

10/10 Excellent

Ricardo

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was amazing I definitely recommend others to come see the place and enjoy the amazing beach view And peaceful time thank you for everything
Stayed 2 nights in Feb 2023
Response from luis on 21 Feb 2023
Thank you for sharing your 5-star review, Ricardo! We are thrilled to learn you enjoyed your vacation at our Breakers resort. We would be honored to have you stay with us again!

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from luis on 6 Mar 2023
Thank you for sharing your 5-star review, Danielle! We are thrilled to learn you enjoyed your vacation at our Breakers resort. We would be honored to have you stay with us again!

8/10 Good

STEPHANIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was such a beautiful king room overlooking the ocean ! So relaxing
Stayed 2 nights in Jan 2023
Response from luis on 23 Jan 2023
Thank you for sharing your review, STEPHANIE. We are so happy to hear you enjoyed your vacation at our Breakers resort. We would be glad to have you stay with us again!

6/10 Okay

Patricia

Liked: Cleanliness, property conditions & facilities, room comfort
Dry upset that the pool was next door ,we would have to in our car and drive over to it we are elderly and I would not have booked if I had know we had to drive to pool we will never stay there again
Stayed 2 nights in Dec 2022
Response from luis on 5 Jan 2023
Thank you for taking the time to share your review, Patricia. We would like to extend a sincere apology regarding the issues you experienced. We will be sharing your insight with our team.

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient and comfortable accommodations.
Response from luis on 3 Jan 2023
Thank you for sharing your 5-star review, Janet ! We are thrilled to learn you enjoyed your vacation at our Breakers resort. We would be honored to have you stay with us again!

8/10 Good

Sarah

10/10 Excellent

Kenneth, Grapevine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property right on the beach, perfect for the quiet off season cape. Clean, nicely appointed rooms, friendly staff, way comfy bed. No complaints, will stay again.
Response from luis on 8 Dec 2022
Thank you for sharing your 5-star review, Kenneth! We are thrilled to learn you enjoyed your vacation at our Breakers resort. We would be honored to have you stay with us again!

2/10 Terrible

Judi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Don't bother....We booked a King size suite with ocean view. Ocean view was down end of parking lot windows did not open. Couch & chairs in room filthy. Hairs in the jacuzzi & bath tub. Parking lot is a joke to pay & pull in and out of. The whole lot is for small cars! Just be sure to get the room your booked, we didn't then they claimed there was no other rooms available. Also, rubber pad on the bed - talk about sweaty. I took that off and used two fitted sheets to be sure it was clean enough. You can not adjust the A/C below 69. The one thing I will say is the king size bed was conferrable the second night after I figured out the rubber mattress pad. Honestly stay somewhere else. Pelham house is great (they were booked for a wedding) in the same area. Good Luck - the pictures are a scam. You don't not end up where you think you are staying.
Response from luis on 11 Nov 2022
Thank you for taking the time to share your review, Judi. We would like to extend a sincere apology regarding the issues you experienced. We will be sharing your insight with our team.

6/10 Okay

Neil, Dedahm

Travelled with group
Liked: Cleanliness, property conditions & facilities
It is on the beach and close to restaurants
Stayed 2 nights in Oct 2022
Response from luis on 19 Oct 2022
Thank you for sharing your kind review, Neil! We are thrilled to hear you enjoyed your vacation at our Breakers resort. We would be happy to have you stay with us again!

4/10 Poor

Stephen

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Never Again!!
To begin with there was no early check in. Not even 15 prior to 4pm. And the receptionist was very adamant about that after me waiting for 1.5 hours and finnaly getting in at 4:15pm The unit I checked into required climbing up a spiral staircase to the bedroom area with no bathroom, so if one needs to use the bathroom at all at night climbing up and down the staircase is a pain. I'm sure other units managed by the same group have better accommodations. But these style units are not worth staying at. Also, the bathroom was tiny. I had to use the kitchen table to store most everything.
Stayed 2 nights in Oct 2022
Response from luis on 17 Oct 2022
Thank you for taking the time to share your review, Stephen. We would like to extend a sincere apology regarding the issues you experienced. We will be sharing your insight with our team.

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and clean great location
Stayed 2 nights in May 2022
Response from luis on 10 Jun 2022
Thank you for sharing your review, Gary. We are so happy to hear you enjoyed your vacation at our Breakers resort. We would be glad to have you stay with us again!

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Room very clean! Highly recommend this resort.
Stayed 2 nights in May 2022
Response from Dori on 10 May 2022
We are so happy to hear you enjoyed your vacation at The Breakers, Virginia. We would be happy to have you stay with us again!

10/10 Excellent

Loren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was beautiful and quiet. Beach was a definite plus. Easy access to food and shops. Everyone was super friendly. Cant wait to come again.
Stayed 2 nights in Apr 2022
Response from luis on 12 Apr 2022
Thank you for sharing your 5-star review, Loren! We are thrilled to learn you enjoyed your vacation at our Breakers resort. We would be honored to have you stay with us again!

4/10 Poor

Hollie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The bed seemed like a full and not a queen. The bed felt like sleeping on a hard surface, it truly was the most uncomfortable mattress I have ever slept on. The heat kicking on all night long was very loud. There was a note on the cabinet about washing the dishes before use, but there was no dish soap to wash them.
Stayed 2 nights in Mar 2022
Response from Dori on 29 Mar 2022
We appreciate you taking the time to share your insight with us, Hollie. We would like to extend a sincere apology regarding the issues you experienced. We will share your feedback with our team.

8/10 Good

Wade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Satisfied.
Just a quick weekend get away and the lodging was awesome. Great room and the employees were great. The indoor pool had some issues but other then that I was very satisfied. Def would stay there again
Stayed 2 nights in Mar 2022
Response from Bluegreen Vacations Rentals Team on 8 Mar 2022
We appreciate you sharing your review, Wade. We are glad to hear you enjoyed your vacation at our Breakers resort. We would be happy to have you stay with us again!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Feb 2022
Response from Bluegreen Vacations Rentals Team on 4 Mar 2022
Thank you for your feedback, John!

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Another fabulous stay. We love it. The cleanliness and accommodation is outstanding. The view and amenities cannot be beaten! We will be back again soon!
Stayed 3 nights in Feb 2022
Response from Bluegreen Vacations Rentals Team on 4 Mar 2022
We appreciate you sharing your review, Rachael. We are glad to hear you enjoyed your vacation at Breakers resort. We would be happy to have you stay with us again!

10/10 Excellent

Dianne

Travelled with partner
The staff was so friendly and helpfull. Very clean.
Stayed 2 nights in Feb 2022
Response from Bluegreen Vacations Rentals Team on 4 Mar 2022
We appreciate you sharing your review, Dianne. We are glad to hear you enjoyed your vacation at our Breakers resort. We would be happy to have you stay with us again!

8/10 Good

Earl

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Full kitchen with everything you need to eat and drink. Didnt get the size bed I expected.
Stayed 2 nights in Jan 2022
Response from Bluegreen Vacations Rentals Team on 4 Mar 2022
We appreciate you sharing your review, Earl. We are glad to hear you enjoyed your vacation at our Breakers resort and apologize for any issue with the bed size you experienced. We would be happy to have you stay with us again!

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Bluegreen Vacations Rentals Team on 4 Mar 2022
We appreciate you sharing your review, Myrna. We are glad to hear you enjoyed your vacation at our Breakers resort. We would be happy to have you stay with us again!

8/10 Good

Elaine

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Bluegreen Vacations Rentals Team on 3 Dec 2021
Thank you for sharing your feedback.

6/10 Okay

Sheila, Bedford

Travelled with group
Liked: Staff & service
The unit was a condo. Upkeep was either not done or done poorly. The walls between the unit were not soundproof and we could hear the people talking in the next door unit. It seems as though someone was moving furniture upstairs and it lasted over three hours! Many unit available in the area that seemed to be available. I would suggest that you look at other before staying at this resort.
Stayed 2 nights in Nov 2021
Response from Bluegreen Vacations Rentals Team on 3 Dec 2021
Thank you for sharing your review, Sheila. We would like to sincerely apologize regarding the issues you experienced and hope that did not detract from your stay. Your review regarding your stay is useful to help us become a better property.

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, really like a small apartment, was lovely, extremely clean and comfortable. Wonderful to be on the beach. Can't wait to go back.
Stayed 3 nights in Sep 2021
Response from Bluegreen Vacations Rentals Team on 29 Sept 2021
Thank you for sharing your kind review, Anne. We're happy to hear you enjoyed your stay at our Breakers property. We would love to have you stay with us again soon!

6/10 Okay

Shahram

Disliked: Cleanliness, property conditions & facilities
Place was dirty and smelled
Stayed 3 nights in Sep 2021
Response from Bluegreen Vacations Rentals Team on 29 Sept 2021
Thank you for sharing your review, Shahram. We would like to sincerely apologize regarding the housekeeping issues you experienced and hope that did not detract from your stay. Your review regarding your stay is useful to help us become a better property.

4/10 Poor

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend the Breakers based on our stay. There are 2 buildings- one is waterfront, and the other is across the street (where we were). The location itself wasn’t an issue, but the room layout was. The room we stayed in (described as “1 Queen Bed, Non Smoking (Efficiency)”) had a bizarre layout with a spiral staircase leading up to the bedroom. The kitchenette, bathroom, and living room are on the main/entry level. So, if you have to use the restroom in the middle of the night, you climb down a spiral staircase to get there. Also, the AC is on the lower level, and does not make its way upstairs - it was uncomfortably hot in the bedroom, even though it was only in the 70s outside (and maxed out AC downstairs). We were very disappointed, and asked if we could move, even pay for an upgrade. However, since this is actually not a hotel, but a timeshare, they couldn’t help us, and it was beyond the refundable cancellation with Expedia, so we just had to make the best of it (by spending our time going out). Also, the furnishings were tired (esp. the living room), the bathroom sink didn’t have hot water (had to wash hands in kitchenette sink), and ants in the kitchen (though we had no food). The positives: the staff was friendly/professional, close to the beach, and clean overall. Positive reviews must be for other rooms/buildings. I suggest updating the description to mention the spiral staircase in these units, since this is not physically easy for everyone.
Stayed 3 nights in Aug 2021
Response from Bluegreen Vacations Rentals Team on 29 Sept 2021
Thank you for sharing your detailed review, Tiffany. We would like to sincerely apologize regarding the issues you experienced and hope that did not detract from your stay. Your review regarding your stay is useful to help us become a better property.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally misleading property. It shows a picture of being on the beach with a pool overlooking the ocean. We received a room across the street, with not enough parking near our room (had to walk a distance), room was not clean (had room key and trash from prior guest - not cleaned during COVID - really!), was given an accessible room with non-standard shower, no full size fridge or kitchen as described, TV in living did not work (never came to fix even after calling), TVs are small. Not worth the $275 /night. Staff was dismissive upon check-in when I asked why we were across the street and not on beach as described upon booking. Maya said to call another company - she could do nothing about it. Very misleading - will not stay here again.
Stayed 3 nights in Jul 2021

6/10 Okay

William

Liked: Staff & service
Disliked: Property conditions & facilities
Ok but not up to expectations
The staff was great. They checked us in early. The property however has seen better days. It was clean in our room but so old and dated. Property around unit was messy and not weeded or groomed.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a 2 bedroom "apartment". It was very spacious and clean; beds were extremely comfortable. The property is located on the beach and has a outdoor heated swimming pool. We used the pool since the beach is very narrow, there are no chairs, and water was still cold this time of the year. Overall we had a great time and would definitely stay there again.
Stayed 4 nights in Jun 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Amazing location and beautiful property
Stayed 2 nights in Apr 2021
Response from Bluegreen Vacations Rentals Team on 14 Apr 2021
Thank you for sharing your kind review, Richard. We are happy to hear you enjoyed your stay at our Bluegreen Vacations The Breakers property.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beach getaway!
Covid protocols in place with temperature check at check-in. The staff was friendly and efficient. Loved the room, only had a couple very minor issues. We had a great view and there was a path down to the beach. We would definitely stay again and I keep getting asked for the hotel name based on photos I posted. Happy to recommend this property!
Stayed 2 nights in Mar 2021
Response from Bluegreen Vacations Rentals Team on 10 Mar 2021
We appreciate you sharing your review, Kimberly. We are glad to hear you enjoyed your stay at Breakers property. We would be happy to have you stay with us again!

6/10 Okay

Michelle

Liked: Staff & service
Not as advertised..
The room was nothing like i saw in the pictures . It looked beautiful online but the actual room was not great at all. Minimal cleaning was done. I spent a lot of money for a room that was clearly misadvertised. Not sure what room they used for the photos but the one we were in was NOT it!
Stayed 2 nights in Feb 2021
Response from Bluegreen Vacations Rentals Team on 23 Feb 2021
Thank you for taking the time to share your review, Michelle. We will be sharing your insight with our team.

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2021
Response from Bluegreen Vacations Rentals Team on 15 Feb 2021
Thank you for sharing your feedback, Greg.

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021
Response from Bluegreen Vacations Rentals Team on 19 Jan 2021
Thank you for the 10 out of 10 William, we appreciate it!

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2020
Response from Bluegreen Vacations Rentals Team on 29 Dec 2020
Thank you for sharing your feedback.

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2020
Response from Bluegreen Vacations Rentals Team on 29 Dec 2020
Thank you for the 5 star rating.