Outdoor pool, pool umbrellas, pool loungers

Reviews of Hotel Hal - Tur

Hotel Hal - Tur
Mehmet Akif Ersoy Bulvari No:71, Pamukkale Mah., Denizli, Denizli

Reviews

8.4

Very good

Rating 10 - Excellent. 123 out of 268 reviews" "
Rating 8 - Good. 97 out of 268 reviews" "
Rating 6 - Okay. 29 out of 268 reviews" "
Rating 4 - Poor. 10 out of 268 reviews" "
Rating 2 - Terrible. 9 out of 268 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from hayri on 12 Nov 2023
Thenk you

10/10 Excellent

Karen

Travelled with family
Liked: Amenities, property conditions & facilities
Wonderful reception of staff. Pleasant. Provided suggestions of activities in the area
Stayed 1 night in Sep 2023
Response from hayri on 16 Oct 2023
Thank you very much for taking the time to compose this review and providing a 5 star review of your visit. We are glad that we hit all of the marks for you and your family and we hope to do it again very soon.Dear Guests,

10/10 Excellent

Yesim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very close to the entrance of Pamukkale site, the terrace has the view of Pamukkale, and very kind and helpful staff. The food is quite good, and it is a very charming hotel. If you choose to stay in town of Pamukkale, definitely the best option.
Stayed 2 nights in Oct 2023
Response from hayri on 13 Nov 2023
We are always delighted to know that our guests went home with great holiday memories. We are very pleased that you were satisfied with our facilities, our restaurants' quality of our friendly and attentive team.

10/10 Excellent

Darlene

Stayed 1 night in Oct 2023
Response from jacops on 9 Oct 2023
thank you so much .

4/10 Poor

Agnieszka

Disliked: Staff & service, property conditions & facilities, room comfort
Good location but bad condition - AC broken
Perfectly located and good parking spot to visit the pammukale travestines, however the hotel condition needs improvement. The AC would turn on/off and beep throughout the whole night and the walls are thin and we heard neighbors - so we did not get much sleep. We mentioned the AC issue to staff and they tried to fix it but during night it would go off/beep anyways Breakfast was very basic
Stayed 1 night in May 2023
Response from hayri on 13 Jun 2023
We are honored that you chose the hotel haltur among the many hotels in PamukkaleWe greatly appreciate the encouraging comments made in your precious review as well as providing us details of your positive experiences.

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is directly across the street from the town entrance to Pamukkale. It is the best hotel in this area. It is older but well maintained. The beds are comfortable and the rooms very clean. The property itself is super very maintained…pool, grass area. We enjoyed our stay.
Stayed 2 nights in May 2023
Response from hayri on 14 May 2023
we appreciate your honest feedback. Thank you for staying with us, we hope to have the pleasure of welcoming you back next time you're in Pamukkale. Warm regards

10/10 Excellent

Davona

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very simple but very good. The price is an amazing value for what you get. It is located directly across from all the sites of Pumukkale so you can easily walk. The pool is nice and well maintained. This is a family run establishment and the people that we met were extremely hospitable and treated us like family. We also ate dinner there which was authentic and everyone enjoyed their meal.
Response from hayri on 10 May 2023
Thank you very much for your nice comment. hope to see you again soon

8/10 Good

Imtiyaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Fettah Anlı on 27 Apr 2023
Thank you so much see you again.

10/10 Excellent

Ucer

Stayed 1 night in Dec 2022
Response from Fettah Anlı on 5 Dec 2022
We would like to state that we are very happy that we were able to please our guests. Thank you for your valuable comments.

8/10 Good

Darlene

Stayed 1 night in Oct 2022
Response from guest realatıon team on 15 Mar 2024
thank youregards

8/10 Good

Barbara

Stayed 1 night in Sep 2022
Response from guest realatıon team on 15 Mar 2024
thank you very kınd

6/10 Okay

Yahya A

Stayed 1 night in Aug 2022
Response from guest realatıon team on 15 Mar 2024
thank you

10/10 Excellent

Karen

Stayed 3 nights in Aug 2022
Response from guest realatıon team on 15 Mar 2024
hope to see you agaın

10/10 Excellent

Muhanned

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant hotel with perfect view
Excellent location with perfect view of Pamukkale. Very friendly staff. Nice setting around the pool
Stayed 1 night in May 2022
Response from Fettah Anlı on 29 Jun 2022
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place for Pamukkale exploration.
Most people do day trips to Pamukkale. As we were driving ourselves and wanted to explore more than the limited group tours, we chose to stay one night. This hotel is perfectly located as a base to explore the Travertines and Hierapolos, and the hot air balloons take off across the road if you fancy an early morning ride. Whilst amenities are average, the pool is lovely and the staff are all so friendly and helpful, especially Dilek at reception, Hayal who carried our bags and showed us the room, and of course Şerefe (I hope I got the name right) who was so very helpful at breakfast. I would strongly recommend this place for location, cleanliness and service, over all the costlier options up the road in Karahayit
Stayed 1 night in May 2022
Response from Fettah Anlı on 29 Jun 2022
We are so grateful for your kind words. Thanks for sharing your review with us and the community. King Regards

8/10 Good

Alexandre

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room has bad smells. The towel old and looks dirty.
Stayed 1 night in Apr 2022
Response from Hotel Haltur on 10 May 2022
Thank you for your stay and comments.We will share your complaints with our staff and be more careful.Best regards

8/10 Good

Christine Wrona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hal-Tur Hotel is right at the Pamukkale travertines and one can easily walk to the entrance. All rooms have a view of the travertines and the hotel is simple, clean, and comfortable. All the staff were very friendly and helpful and we had a nice stay. A warning for those traveling by own vehicle - google and Apple Maps gps will take you to an incorrect location with a very similar address, but about 20km away. After a call to the hotel we got on the right track, but after a long day of travel this was frustrating. Be sure to plug in the actual address of the hotel rather than the listing that pops up by the name of the hotel in those navigation apps.
Stayed 1 night in Dec 2021
Response from Fettah Anlı on 23 Dec 2021
Dear Guest; Thanks your good comment we wait you again . Best Regarts

10/10 Excellent

Valeria

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Awesome staff, friendly and very helpful
Stayed 1 night in Oct 2021
Response from Fettah Anlı on 25 Oct 2021
Thank you for your comment,hope to see you soon again. Kind regards Fettah

2/10 Terrible

Saman

Disliked: Cleanliness, staff & service, amenities
The manager/owner was handling the Check in! And he charged us in a form of cash (150 extra TL) just because the room we rented wasn’t available! Thieves in the middle of the city! Truly!
Stayed 1 night in Oct 2021
Response from Fettah on 6 Oct 2021
Dear Sir, You came to us in the evening time as a normal guest and you asked a dbl. room . Then I did explain to you that we have 2 difrent standart dbl.room ,one faced back to garden 55 € and one faced to travertine views dbl.room 60 € for 2 person inculuding breakfast. Then I sad you we have no standrt dbl .room free to day faced to travertine view, but if you want we have a free triple room which faced to travertine view ,and the price is 85 € . Then you sad I have reservation ,then I started to search your reservatin on computer, during this time you sad ok... ok..ok.. I take this triple room and I pay difference ,then you payed 80 tl. Then I stoped to search your reservation on computer for finish your check in quickly. After you went your room I took of your reservation form from computer , I realized your reservation was Standar dbl.room back to garden ,for 55 € . The difrent bettwen two rooms was normaly 30 € ,which makes nearly more then 300 tl. But I kindly let you remember what you have done and I kindlly asket 50 tl more because of difference of room cost. Who is correct now? You or I ? İf you want to run dowm to some one ,thing twice and do one time. First we sould interogate to our self , then we give decree. Any way thank you for your staying at us and hope to see you again. Kind regards Fettah

10/10 Excellent

Kiril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Fettah on 19 Sept 2021
Thank you very much for being our guest and for your gladnes of your staying at our hotel. We hope to see you in future again. Kind regards

4/10 Poor

Bora

Disliked: Staff & service
Stayed 1 night in Sep 2021
Response from Fettah Anlı on 15 Sept 2021
Thanks for being our guest , we hope to see you again as our guest. Kind regards

8/10 Good

Iris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Great location for getting to the pools before anyone else. Short cab ride to the top.
Stayed 1 night in Jul 2021
Response from Fettah on 13 Aug 2021
Thanks for being our guest ,hope to see you again. Thanks for your explain abouth our hotel. Kind regards Fettah

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021
Response from Fettah on 25 Jul 2021
Çok teşekkür ederiz , tekrar bekleriz.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location (50 meters away from the travertines). Construction works are now underway and there is some noise. The food (dinner) is cheap and good. The breakfast is standard with wide selection of drinks available.
Stayed 2 nights in Jun 2021
Response from Fettah on 20 Jun 2021
Thanks , hope to see you again soon.

2/10 Terrible

Sudeshna

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Fettah on 25 Jul 2021
Yorumlarınız bizim için herzaman çok değerlidir.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor management
Stayed 1 night in May 2021
Response from hotel haltur boutıque on 30 May 2021
Our dear guest ; suggestions and criticisms of our guest shed light on us in order to provide more superior service. We would be glad if you could state the reasen for your complaint. We wish you to be our guest again in the near future and leave satisfied. Kind regards Fettah Anlı

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was helpful. Turgai, the hotel manager, did a great job.
Stayed 1 night in Apr 2021
Response from hotel haltur boutıque on 7 May 2021
We all hope to welcoming you back as our guest soon, in an effort to make your next stay once again a comfortable one. regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel to stay to visit Pamukkale and Horiapolis. Great staff
Stayed 2 nights in Apr 2021
Response from hotel haltur boutıque on 25 Apr 2021
Dear Guest Thank you so much for staying with us. I am pleased to hear about your great stay. The restaurant and our LOCATION nearby PAMUKKALE and HIERAPOLİS are a few of our favorite things about the hotel too. We look forward to welcoming you again soon regards

8/10 Good

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from hotel haltur boutıque on 3 Apr 2021
we appreciate your honest feedback. Thank you for staying with us, we hope to have the pleasure of welcoming you back next time you're in Pamukkale. Warm regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Quiet Paradise
A fantastic relaxing break. Staff friendly and helpful. Food and service first rate. Would recommend hotel to anyone.
Stayed 2 nights in Oct 2020
Response from hotel haltur boutıque on 24 Oct 2020
We hope to welcome you back soon to your new home away from home! Regards

4/10 Poor

DonW, St Petersburg

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Wonderful location. Tiny safe at floor level (had to lay on floor to use). Rough towels. Poor breakfast using plastic ware & small paper cups for coffee. Small but functional shower. Worst accommodations after 5 weeks of travel. Over priced.
Stayed 2 nights in Oct 2020
Response from hotel haltur boutıque on 22 Oct 2020
We appreciate you taking the time to provide both positive and constructive comments on your recent stay. . We hope to have to opportunity to welcome you back to visit us again in the future

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Boutique Hotel with Personal Service
Right next to the entrance to the travertine terraces and Hierapolis, Hal-Tur is an older hotel with a certain charm. The staff was all quite personable and friendly, and our room was a nice getaway from everything, with a great little balcony overlooking the pool. The offered breakfast was great, they even added menamen to it one morning when we requested it. Nice, affordable, convenient.
Stayed 2 nights in Sep 2020
Response from hotel haltur boutıque on 28 Sept 2020
We greatly appreciate the encouraging comments made in your precious review as well as providing us details of your positive experiences regards

8/10 Good

Verified traveller

Stayed 3 nights in Sep 2020
Response from hotel haltur boutıque on 20 Sept 2020
thank you regards

6/10 Okay

Xi

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good location!
The owner was nice, I just wish you would let me know pamukkale was closed due to the virus before I ask you to help me get a car for $200 before I get to your hotel.
Stayed 1 night in Mar 2020
Response from hotel haltur on 25 Mar 2020
hello Thank you for staying with us. We appreciate the feedback as we always strive to be better and improve and focus out attention on what is most important to our guests. If you have a chance to return please let us know directly and we will make sure your stay is impressive that mornıng goverment decıde to pamukkale closed for vısıtors. your flıght was also denızlı cardak aırport. regards

10/10 Excellent

Chang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location & helpful staff
Helpful and friendly staff. Hotel is clean, comfort and with great location which is near the main tourist spot. Strongly recommend to those who want to stay in Pamukale.
Stayed 2 nights in Dec 2019
Response from hotel haltur on 21 Dec 2019
Thank you very much for taking some of your valuable time to review your experience at Haltur Hotel. We really appreciate your feedback and I am delighted to know that you enjoyed rooms and wonderful location.

8/10 Good

Adel

Liked: Staff & service, amenities, property conditions & facilities
The hotel close to main attractions, specious, friendly staff and they try to give all assistance. I strongly recommend.
Stayed 2 nights in Dec 2019
Response from hotel haltur on 6 Dec 2019
Thanks for writing wonderful review. We hope our TEAM was able to provide you with the assistance you needed during your stay. The location of our property is one of the best in the city, close to , many of the city's attractions. Thanks again!

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Location is a great plus point as you can literally walk to the main attraction - Traventines, Herapoli etc
Stayed 1 night in Nov 2019
Response from hotel haltur on 29 Nov 2019
We look forward to welcoming you back to our property whenever your travels call for a return trip our way. Best regards

8/10 Good

Pam, Ankara, Turkey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love staying at the Hal-Tur because it is a small, quaint hotel directly across the street from the main attractions in the city. The staff is very welcoming and accommodating. A simple Turkish breakfast is included. Honestly, the accommodations are OK. The rooms are basic but very clean. The Wi-Fi is not very powerful. Either way we have stayed at this hotel three times because we really enjoy the staff and the location can’t be beat. We do not spend a lot of time in our rooms; we are there to see the attractions. If the weather is bad and we would have to stay indoors then the accommodations would be a little lacking. Otherwise this is our go to place when we visit Pamukkale.
Stayed 1 night in Oct 2019
Response from hotel haltur on 30 Oct 2019
Thank you for taking the time to give us some feedback! We are glad to see you enjoyed our hotel and the great location! Please stop and see us again soon! regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location for visit to Pamukkale and Hieropolis - faces the park. Reasonable hotel for an overnight.
Stayed 1 night in Oct 2019
Response from hotel haltur on 27 Oct 2019
We really appreciate your feedback we hope we can welcome you again soon.

6/10 Okay

Stephan

Liked: Cleanliness, staff & service, room comfort
Well located near the Pamukkale site
Chose that hotel because of its close proximity to the Pamukkale site. Hotel is adequate, clean, but rooms are very small. Very dated washrooms. Pool water colour was green (certainly not that nice blue like the picture on the website). Breakfast was very average and did not have a large selection. For those having the intention to visit the Pamukkale site, get set for a very big disappointment and some strong false advertisement from Turkey. This site is no longer like the posters or brochures that you see at travel agencies; far from it. 95% of the pools/basins are dry because the Turkish authorities have decided to divert the water for other commercial usage. So the site is not as beautiful as it should be!
Stayed 1 night in Oct 2019
Response from hotel haltur on 21 Oct 2019
We value your opinion hope to see atnext pamukkale vısıt regards

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Oct 2019
Response from hotel haltur on 15 Oct 2019
Thank you for taking the time to give us some feedback! We are glad to see you enjoyed our hotel and the great location! Please stop and see us again soon!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from hotel haltur on 26 Sept 2019
Thank you very much for taking the time to share this wonderful review on Expedia and even more for hearing that you enjoyed a pleasant stay with us at the hotel haltur Pamukkale

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018
Response from hotel haltur on 12 Sept 2019
We value your opinion

6/10 Okay

Laurence

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2019
Response from hotel haltur on 1 Sept 2019
We look forward to welcoming you back to our property whenever your travels call for a return trip our way. Best regards

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Pamukkale
The hotel location and the view on to the white terrace is terrific, the manager and his staff went out of their way to help, ( driving us to the top entrance to the old city, and afterwards setting our evening dinner table by the pool on a lovely evening), and overall helping to make this stay one of our most enjoyable in our month of travelling in Turkey.
Stayed 1 night in Jun 2019
Response from hotel haltur on 25 Aug 2019
We greatly appreciate the encouraging comments made in your precious review as well as providing us details of your positive experiences. We are glad to hear that you had a great stay with us and enjoyed the many delights/attractions in our vicinity. It is truly gratifying to know that we were able to meet your expectations. We certainly look forward to having you back at our hotel whenever your travel plans call for a future trip to Turkey Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from hotel haltur on 2 Aug 2019
We hope to welcome you back soon to your new home away from home!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019
Response from hotel haltur on 30 Jul 2019
Thank you very much for taking the time to share this wonderful review on EXPEDIA and even more for hearing that you enjoyed a pleasant stay with us at the hotel haltur Pamukkale. We deeply appreciate your generous compliments . While rooms guarantee to provide stunning views of Pamukkale new level of service We look forward to welcoming you back to our property whenever your travels call for a return trip our way. Best regards

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel Manager (Turgay) was very helpful and gave us some very good advice as to when to visit the surrounding areas. The food was excellent and we received a very warm welcome. We loved our stay at this hotel especially with the view on the Pamukkale Travertines and hot air balloons in the mornings.
Stayed 2 nights in Jun 2019
Response from hotel haltur on 8 Jul 2019
I really appreciate you choosing hotel Haltur for your first Pamukkale trip and your special occasion. I hope it will be the first stay of many. I'm delighted that you enjoyed our amazing location, well appointed rooms and friendly service. Thank you for the special mention of the Manager, . . We all hope to welcome you back soon. We value your opinion!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from hotel haltur on 9 Jul 2019
Thank you once again for staying at the Haltur hotel and we hope that you had a wonderful and memorable trip

6/10 Okay

Pawel

Liked: Staff & service
Needs some fixes but OK overall
The hotel has a weird electricity system with the fuses making the noise at night. It was very difficult for us to sleep. The Internet is very slow, too. I understand this is a an issue everywhere in Turkey... the breakfast was too basic comparing to other hotels we stayed. Overall, it feels more like 3-star, rather than 4-star. The swimming pool is definitely a highlight.
Stayed 1 night in Jul 2019
Response from hotel haltur on 5 Jul 2019
We appreciate you taking the time to provide both positive and constructive comments on your recent stay. We apologise for the issues encountered and thank you for letting us know as it provides us the opportunity to follow up as we continue to improve on the quality of our services. regards