Outdoor pool, pool umbrellas, pool loungers

Reviews of Alida Hotel

Alida Hotel
Pamukkale Mah. Kuzey Sokak No. 9, Denizli, Denizli

Reviews

8.8

Excellent

Rating 10 - Excellent. 236 out of 412 reviews" "
Rating 8 - Good. 123 out of 412 reviews" "
Rating 6 - Okay. 32 out of 412 reviews" "
Rating 4 - Poor. 11 out of 412 reviews" "
Rating 2 - Terrible. 10 out of 412 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sam

Stayed 3 nights in Nov 2023

10/10 Excellent

Xiang

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff
Stayed 1 night in Nov 2023

10/10 Excellent

bertha

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
The hotel is amazing. The owner (?) Mr. Hakan is very friendly and helpful. Parking is available at hotel and there were plenty of food options nearby. Highly recommended for a relaxing stay!
Stayed 3 nights in Nov 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden (?) Gem
The rooms are wonderful. The owner Mr. Hakan was very friendly and helpful. He helped us get a good deal for hot air balloon and has given us good information on the area. The breakfast was also good. The location is just right across pamukalle and has various food options. Great hotel!
Stayed 3 nights in Nov 2023

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Nadeem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is very nice too much clothes for mountain and good service
Stayed 1 night in Oct 2023

10/10 Excellent

Mohammed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early to this hotel so they welcomed us and found parking for our car . We walked to the Pamukkale mountain which was very close to the hotel . The room was ready for us in the afternoon it was spacious, clean with air condition and fridge. The bedding was comfortable. The breakfast starts early at 8 and was a verity of food and delicious. The price was more convenient than other hotels in the same area. The staff were friendly and helpful. I recommend this hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Watching the balloons rise at dawn from my front porch was beautiful!
Stayed 1 night in Oct 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & convenient family owned hotel very close to Pamukkale Travertines. Hakan was very informative & helpful. Would highly recommend this hotel to friends & family.
Stayed 2 nights in Oct 2023

4/10 Poor

Wendy

Travelled with partner
Disliked: Amenities
Unfortunately the smell from the bathroom forced us to change rooms and was still a problem, although slightly better in the second room. Even though the managers were very nice and friendly it was not a pleasant experience.
Stayed 3 nights in Oct 2023

10/10 Excellent

Thomas

Travelled with group
Liked: Property conditions & facilities, room comfort
Alida Hotel - Oct 2023
Gracious host in a clean, quiet family run hotel. Easy walking distance to the travertine walk and many places to eat. Spartan room furnishings with a common terrace overlooking a small pool. Nice local breakfast provided. Would stay there again
Stayed 1 night in Oct 2023

6/10 Okay

Bruce

Travelled with partner, Travelled with group
Liked: Staff & service
Great Service . Rooms need to be updated.
Stayed 1 night in Oct 2023

10/10 Excellent

Tammy, Maroochydore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here previously, and would stay here again. The location is great, rooms are clean but most importantly the family that run it are amazing. They are all about making you feel at home and offering fantastic service. We departed and half hour out on a small back road we got a fly tyre, we couldn’t get a response from Avis so I called Hotel Alida and he immediately arranged for someone to come and help us. They are truly caring people. Highly highly recommend.
Stayed 2 nights in Sep 2023
Response from ALİDA on 9 Oct 2023
THANK YOU

6/10 Okay

Jean

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed not to be able to use the pool due to mould and dirty grouting - chemicals obviously not being used properly and total disregard for health of patrons. Selection of breakfast items was very good. Despite the condition of the rooms the cleaner did her best with what she had to work with.
Stayed 2 nights in Sep 2023
Response from ALİDA on 9 Oct 2023
THANK YOU

10/10 Excellent

VIGNESH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Mustafa

It’s closeness to the main attraction
Stayed 1 night in Sep 2023
Response from ALİDA on 9 Oct 2023
THANK YOU

10/10 Excellent

Malcolm

Stayed 2 nights in Sep 2023
Response from ALİDA on 9 Oct 2023
THANK YOU

10/10 Excellent

Nishant Jayantilal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near main tourist attraction and friendly staff who are very helpful to cater to your needs
Stayed 1 night in Aug 2023
Response from ALİDA on 26 Aug 2023
THANK YOU.

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel for popping to the salt pools and witnessing the hot air balloons taking flight early in the morning. Nice, genuine and helpful owners, always available for advice and help.
Stayed 1 night in Aug 2023
Response from Alida on 26 Aug 2023
THANK YOU

10/10 Excellent

Todor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and good sedvice
Perfect location - just in front of Pamukkale main entrance. The owner and staff are very friendly and try their best for a perfect stay. Although not a luxury hotel, the room was very clean and spacious enough for 4 people. The air-conditioning and the fridge were both working, which was not the case in the 5 star hotel we spent the bigger part of our vacation. We had very good breakfast in the morning.
Stayed 1 night in Jul 2023
Response from Alida on 22 Jul 2023
Thank you

10/10 Excellent

Paula

Stayed 1 night in Jul 2023
Response from ALİDA on 17 Jul 2023
Thank you

10/10 Excellent

Sheeraz

Stayed 2 nights in Jun 2023
Response from ALİDA on 17 Jul 2023
Thank you

10/10 Excellent

Alexey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and free parking, excellent spot to visit Pamukkale. Nice vibe and owners.
Stayed 1 night in Jun 2023
Response from Alida on 28 Jun 2023
Thank you

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was really nice! Check in was easy and the location can’t be beat. We woke up to hot air balloons rising around us. So amazing. Breakfast was really great too. The pool was clear and beautiful but we didn’t get a chance to try it because we were in town for such a short time.
Stayed 1 night in Jun 2023
Response from Alida on 17 Jun 2023
THANK YOU

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, very clean room, very good breakfast and the staff is the best.
Stayed 3 nights in May 2023
Response from ALİDA on 7 Jun 2023
THANK YOU

10/10 Excellent

Syeda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good service! Property condition exterior is average but the rooms inside well maintained. Overall good and I do recommend.
Stayed 1 night in May 2023
Response from Alida on 3 Jun 2023
THANK YOU

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and customer service
Stayed 3 nights in May 2023
Response from ALİDA on 29 May 2023
THANK YOU

10/10 Excellent

Jawad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Recommend it
Stayed 2 nights in May 2023
Response from ALİDA on 29 May 2023
THANK YOU

8/10 Good

Dina

Stayed 1 night in May 2023
Response from ALİDA on 29 May 2023
THANK YOU

10/10 Excellent

Nerrin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the proximity to the Pamukkale travertines and the spectacular view we had from our room. They went out of their way to accommodate us for an early breakfast because we had an early flight out of Denizli that morning. The fresh squeezed pomegranate juice was the best offering after a busy day of traveling.
Stayed 1 night in Apr 2023
Response from Alida on 24 Apr 2023
Thank you

8/10 Good

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly owner very willing to share his advise. Location is perfect right next to the travertine entrance.
Stayed 2 nights in Apr 2023
Response from Alida on 19 Apr 2023
thank you

10/10 Excellent

Vaibhav

Stayed 1 night in Mar 2023
Response from ALİDA on 11 Apr 2023
THANK YOU VERY MUCH.

10/10 Excellent

MUHAMMAD

Stayed 2 nights in Mar 2023
Response from alida on 25 Mar 2023
THANK YOU VERY MUCH.

10/10 Excellent

Gunjan Kumar

Stayed 1 night in Dec 2022
Response from Alida on 28 Dec 2022
Thank you very much

6/10 Okay

Hugo

Travelled with family
Liked: Cleanliness, staff & service
Great location, ok accommodation
Our stay was ok for one night. I find it unusual not to have a top sheet or a blanket /quilt with a cover, instead there is a light blanket as the top cover. Breakfast was ok; there is a fantastic view to the terraces with hot air balloons floating above. It is also an excellent starting point to walk from the bottom of the terraces, approx 200m to the entrance gate. Hosts at reception were nice
Stayed 1 night in Nov 2022
Response from Alida on 21 Nov 2022
THANK YOU VERU MUCH.

10/10 Excellent

Zbigniew

Stayed 1 night in Oct 2022
Response from Alida on 21 Nov 2022
THANK YOU VERY MUCH

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly and helpful staff, clean rooms, and excellent value.
Stayed 1 night in Oct 2022
Response from Alida on 29 Oct 2022
thank you very much

10/10 Excellent

craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning view from the breakfast table, owner let us park our car there even after checkout and offered us free tea or coffee when we returned.
Stayed 1 night in Oct 2022
Response from Alida on 28 Oct 2022
thank you very much

8/10 Good

Omayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, fueron muy amables desde antes de nuestra llegada, nos acomodaron citas para parapente y spa con baño turco, con recogido y regreso en el hotel. Cuarto con vista a Pamukale y muy limpio. Desayuno excelente.
Stayed 1 night in Oct 2022
Response from Alida on 13 Oct 2022
Thank you very much.

8/10 Good

Bala Aditya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to visit Pamukkale, just a 10 min walk from the hotel.
Stayed 1 night in Sep 2022
Response from Alida on 3 Oct 2022
Thank you very much

2/10 Terrible

Andrei

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We were there for 1 night with my wife, and we didn't like being there at all, and it is really overpriced. Pros: - It is near the mountain. Cons: - Rooms are dirty. We noticed a used cigarette in a room (we don't smoke and there's even label "don't smoke", funny). - Fake photos of the rooms. Don't look at Alida Hotel's room photos, because they were made many years ago. Reality is completely different. Rooms look like in an old hotel. - Staff. It is a subjective opinion, but when I first write to staff to ask a question I expect simple “Hi” and “Thank you”/”You are welcome”/”Have a nice day”. There was no anything like that. - Staff didn’t allow us to stay until evening, though there were not many people in the hotel. As they said, checking out is at 11:30. We came to the hotel at 19:00 and you can’t allow us to check out at 19:00 the next day? And you require payment for all the 24 hours (50$). I think it’s not fair. You didn’t even suggest to stay 1 more hour or anything, staff don’t care. - Overpriced. We chose one of the most expensive hotel in the city. The cost was 50$ for 1 night. It is the nearest hotel to the mountain. And we expected something, you know, really good. But it is a simple old hotel with old bad dirty rooms. I wouldn’t pay them more than 20$ if I could choose again. The only plus is a hotel near to the mountain and that’s why they ask so high price. I highly recommend NOT staying in this hotel.
Stayed 1 night in Sep 2022
Response from Alida on 3 Oct 2022
THANK YOU VERY MUCH .NEXT TİME YOU CAN STAY DOMİTRY.OUR HOTEL CHECK İN TİME14:00-,CHECK OUT TİME:11:30 ARE VEYOU NO THAT KİNDLY WE SAY YOU CHECK İN TİME CHECK OUT TİME.BUT YOU DONT UNDERSTAND WHEN YOU CHECK İN TİME YOU SEE THE ROOM İT WAS CLEAN . MAYBE YOU DİD.BECAUSE YOU WERE SOO RUDE.FOR THE FIRST TIME I ENCOUNTERED A CUSTOMER LIKE YOUPLEASE DONT GO ANY HOTEL İN TURKEY BETTER.YOU DONT HAVE MONEY.YOU ARE VERY STİNGY.

10/10 Excellent

Perry

Stayed 1 night in Sep 2022
Response from Alida on 3 Oct 2022
THANK YOU VERY MUCH

10/10 Excellent

MARCELO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cozy little hotel run by a nice family just in front of the travertine pools; great value for money
Stayed 2 nights in Sep 2022
Response from Alida on 3 Oct 2022
THANK YOU VERY MUCH

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price. Room was basic but had everything we needed. Pool was clean, great location and staff were very helpful. You can see the hot air balloons from your room. Breakfast was good. Also - The man at the parking lot next door will drive you up the hill to the top of the thermal pools for a small fee if you’re too hot to walk :)
Stayed 1 night in Sep 2022
Response from Alida on 3 Oct 2022
THANK YOU VERY MUCH

10/10 Excellent

Samina

Stayed 1 night in Sep 2022
Response from Alida on 19 Sept 2022
thank you

8/10 Good

reza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Very friendly and helpful. Definitely value for what you paying. Just one thing the kettle in the room was not clean at all the water had white things in and the kettle itself was covered in white stuff
Stayed 1 night in Sep 2022
Response from Alida on 19 Sept 2022
thank you

10/10 Excellent

Julian

Stayed 2 nights in Sep 2022
Response from alida on 19 Sept 2022
thank you

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, good location
Room was large and clean. Breakfast was delicious and varied. Reception was friendly and spoke very good English. Walking distance to Travertine site. Few minutes walk to shuttle bus to Denizli Bus Terminal
Stayed 2 nights in Sep 2022
Response from Alida on 9 Sept 2022
thank you very much

8/10 Good

BRIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking
Stayed 2 nights in Aug 2022
Response from Alida on 5 Sept 2022
thank you very much