Indoor pool, seasonal outdoor pool, free pool cabanas, pool umbrellas
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Reviews of Adempira Termal & Spa Hotel

Adempira Termal & Spa Hotel
Karahayit Mahallesi, 113 Mustafa Sezer Sokak No 5/1, Denizli, karahayitpamukkale

Reviews

7.6

Good

Rating 10 - Excellent. 10 out of 34 reviews" "
Rating 8 - Good. 13 out of 34 reviews" "
Rating 6 - Okay. 7 out of 34 reviews" "
Rating 4 - Poor. 2 out of 34 reviews" "
Rating 2 - Terrible. 2 out of 34 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

nasir

Stayed 1 night in May 2024

6/10 Okay

Asli, Istanbul

Stayed 1 night in Sep 2023
Response from Cennet ARSLAN on 25 Sept 2023
Aslı Hanım merhaba,Öncelikle Otelimizi tercih ettiğiniz, olumsuz durumunuzu bizimle paylaştığınız ve bu tür sorunların tekrarlanmaması adına aksiyon alma şansı verdiğiniz için ayrıca teşekkür ederiz.Misafir memnuniyetine önem veren bir tesis olduğumuz için, rezervasyonunuz std oda yapılmış olmasına rağmen bir fiyat farkı olmadan Deluxe odaya upgrade edilmiştir. Umarım bir daha ki gelişinde olumlu yorumlarla otelimizden ayrılırsınız..Saygılarımla,Cennet ARSLANSatış & Pazarlama Müdürü

6/10 Okay

Soon Han

Stayed 1 night in Apr 2023
Response from CENNET on 10 May 2023
Thank you for taking the time to review our hotel

4/10 Poor

Shawn

Travelled with partner
Liked: Cleanliness, staff & service
This was a much different experience from other more charming locations and lodgings throughout Turkey, such as in Selcuk, much more like Las Vegas with a large banquet room for dinner and breakfast and little charm. The dinner was adequate but the breakfast, as other reviews indicate, included leftovers from dinner and did not include fresh coffee or juice. The spa is only open after 12:00 PM but is well arranged w/ salt room, sauna, thermal pool.
Stayed 1 night in Aug 2022
Response from CENNET on 10 May 2023
Thank you for taking the time to review our hotel

8/10 Good

moe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Staff was not as helpful as i would have liked
Stayed 2 nights in Jun 2022
Response from CENNET on 10 May 2023
Thank you for taking the time to review our hotel

2/10 Terrible

BINTAY

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
While location is 5 min from the pumakalae tourist attractions , building is nice and has a cool vibe , bright spacious rooms - their customer service is horrible and their basic amenities are nit when for a motel 6 !! We had no cooling and in the middle of night a loud noise woke us up to see the entire ac unit was leaking water into my suitcase ! They refused to change our room initially but later did after a lot of delay and nit getting any rest ! My clothes were ruined they refused to get in laundry inspite of having the option ! My clothes stink and they didn’t even have an iron to dry them myself ! Staff was very overwhelmed overworked and not helpful at all ! Stay away from them if you can, book elsewhere or hope to not run into any problems as they won’t solve them !
Stayed 1 night in May 2022
Response from CENNET on 10 May 2023
Thank you for taking the time to review our hotel

10/10 Excellent

Ashok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Sep 2021
Response from CENNET on 10 May 2023
Thank you for taking the time to review our hotel

8/10 Good

Akhter

Travelled with family, Travelled with group
The hotel has good infrastructure but not managed well.
Stayed 2 nights in Jul 2021
Response from CENNET on 10 May 2023
Thank you for taking the time to review our hotel

4/10 Poor

Mohammad Imran

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Good hotel but poorly organized
Hotel looks new and still in development. But staff seems totally lost, or it may be due to non English speaking. Toilets are very smelly and they don’t know how to fix it. Glass partition on shower side is very small and all water comes to other side of floor. There is no dustbin in the room. When requested they brought one from toilet. Room was not cleaned when we checked in. Staff is very non cooperative. We were 3 families of 11 with 5 kids and we reached hotel at 9 PM. Dinner stops at 9:00 too, our request to extend dinner time till 9:30 were declined with no solution for us. We survived till next morning with whatever we had in our luggage 🙃
Stayed 2 nights in Jul 2021
Response from CENNET on 10 May 2023
Thank you for taking the time to review our hotel

10/10 Excellent

Veda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Happy
Everything was fantastic but I have found that Turkish beds are extremely hard and I had to sleep on the couch. Thank God there was a couch. That is my only complaint. All the staff were very polite and helpful. Everything was very clean and the pools were great. Food was good. We got a message and everything was great! I would recommend this hotel very happy.
Stayed 4 nights in Jul 2021
Response from CENNET on 10 May 2023
Thank you for taking the time to review our hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice resort with its own hot spring thermal pool. The staff is excellent very helpful and friendly. The location is great between Pamukkale and Karahayit with easy access to both. There is some construction in the resort but expected to finish before the summer 2021 season.
Stayed 1 night in Feb 2021
Response from CENNET on 10 May 2023
Thank you for taking the time to review our hotel

10/10 Excellent

Myky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Staff was very friendly. Also liked spa.
Stayed 1 night in Sep 2020
Response from adempirahotel on 16 Sept 2020
Thank you for staying at our hotel.

10/10 Excellent

Derya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Harika bir otel temizliğinden yemeklerine termal havuzuna kadar hersey harikaydi. Mukemmel bir tatil yasadik. Herşey icin teşekkür ederiz Adempira otel.
Stayed 2 nights in Jan 2024
Response from Cennet ARSLAN BOSTANCI on 14 Mar 2024
Derya Hanım merhaba,10 puanınızı görmekten heyecan duyuyoruz ve olağanüstü misafirperverliğimizi deneyimlediğinizi duymaktan mutluluk duyuyoruz. Bir dahaki sefere bölgeye geldiğinizde, tekrar bizimle kalmanızı çok isteriz! Bizim için çok önemli olduğu için bize geri bildiriminizi bırakmak için zaman ayırdığınız için teşekkür ederiz.SaygılarımlaCennet ARSLAN BOSTANCISatış & Pazarlama Müdürü

6/10 Okay

Levent

Stayed 2 nights in Jan 2024
Response from Cennet ARSLAN BOSTANCI on 14 Mar 2024
Levent Bey merhaba,10 üzerinden 6 vermişsiniz ama keşke nelerden hoşlanmadığınızı da belirtseydiniz kendimizi düzeltme şansımız olurdu. Yine de zaman ayırıp değerlendirdiğiniz için çok teşekkür ederiz. Bir dahaki sefere bölgeye geldiğinizde, tekrar bizimle kalmanızı çok isteriz! SaygılarımlaCennet ARSLAN BOSTANCISatış & Pazarlama Müdürü

10/10 Excellent

Metin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Cennet ARSLAN BOSTANCI on 14 Mar 2024
Metin Bey merhaba,Öncelikle otelimizi tercih ettiğiniz için teşekkür ederiz. Kalışınız sırasında genel olarak beklentilerinizi karşılamayı başardığımızı öğrenmekten memnuniyet duyduk. Otelimizi yorumlayarak, hizmet kalitemizi artırma fırsatı verdiğiniz için teşekkür ederiz.SaygılarımlaCennet ARSLAN BOSTANCISatış & Pazarlama Müdürü

10/10 Excellent

Ugur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çocuklar için ideal otel
Ara tatilde çocuk için yaptığımız bir konaklamaydı. Palyaço ablaya ilgisi için teşekkür ederiz. Kızımız orda çok mutluydu. Temiz bir otel. Kahvaltı ve Yemekler güzel. 4 çayında kekler, poğaçalar çok iyiydi. Odalarda küvet yok, duşakabin var. Islak kıyafetler için balkonda askılık gibi birşey olsa daha güzel olurdu. Garsonlar, biz Masadan kalkmadan biten tabakları parça parça toplamasa da kalkmamızı bekleyip masayı komple toplasa daha hoş olurdu. Tekrar gelmeye değer bir otel. Teşekkürler.
Stayed 2 nights in Jan 2024
Response from Cennet ARSLAN BOSTANCI on 14 Mar 2024
Uğur Bey merhaba,Öncelikle yapıcı eleştirileriniz için çok teşekkür ederiz.Sizin yorumlarınız bizim göremediğimiz olumsuz taraflarımızı düzeltme şansı vermektedir. Buna fırsat verdiğiniz için minnettarız. Umarım sizleri tekrardan otelimizde ağırlama şansı yakalarız.SaygılarımlaCennet ARSLAN BOSTANCISatış & Pazarlama Müdürü

8/10 Good

UFUK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Cennet ARSLAN on 18 Nov 2023
Merhaba,Öncelikle Otelimizi tercih ederek, değerli görüşlerinizi ve memnuniyetinizi bizimle paylaştığınız için çok teşekkür ederiz. Sizleri tekrar aramızda görmekten büyük mutluluk duyacağız. Kendinize iyi bakın, Sevgiler... SaygılarımlaCennet ARSLANSatış & Pazarlama Müdürü

8/10 Good

Elif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from sena akçakaya on 28 Oct 2023
Hello sir,Thank you so much for 8 points

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Cennet ARSLAN on 4 Jul 2023
Sayın Mehmet Bey,Öncelikle değerli vaktinizi ayırıp otelimiz değerlendirdiğiniz için çok teşekkür ederiz. Sizin yorumlarınız bizim göremediğimiz olumsuz taraflarımızı düzeltme şansı vermektedir.Buna fırsat verdiğiniz için minnettarız. Umarım sizleri tekrardan otelimizde ağırlama şansı yakalarız.SaygılarımlaCennet ARSLANSatış & Pazarlama Müdürü

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2022
Response from CENNET on 10 May 2023
Thank you for taking the time to review our hotel

8/10 Good

Andreas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from CENNET on 10 May 2023
Thank you for taking the time to review our hotel

2/10 Terrible

Alex

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reached out and asked for help, was ignored.
Stayed 1 night in Jun 2021
Response from ADEMPİRA HOTEL on 31 Aug 2021
Misafir konaklama yapmadı, rezervasyon gelmedi olarak işaretlenmiştir.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Pamukkale
Stayed 1 night in Aug 2021
Response from CENNET on 10 May 2023
Thank you for taking the time to review our hotel

6/10 Okay

Nathalie

Travelled with family
Liked: Cleanliness
Hôtel confortable mais manque de charme
L’hôtel est ok pour y séjourner une nuit mais pas plus. Bonne literie et chambres plutôt jolies et confortables. Gros bémol pour les repas Demi pension comprise avec un buffet vraiment très moyen dans un restaurant qui ressemble plus à une cantine. Sinon jolie piscine mais le cadre est peu verdoyant et manque de charme. À noter le beau coucher de soleil 😃 Beaucoup de béton et de travaux de construction autour
Stayed 1 night in Aug 2021
Response from ADEMPİRA HOTEL on 10 Sept 2021
Your comment is valuable to us, thank you very much.

6/10 Okay

Guven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint
Hotellet var fint og pænt, en masse tillade og lidt rod omkring hotellet da det stadig er igang med at blive lavet, dele af det. Parkeringspladsen er ren grus det kunne havet været meget bedre i fht det antal stjerner hotellet har fået. Udover det var personalet søde men ikke professionelle, man kunne godt mærke det er et forholdvis nyt sted. Undrede os meget over det havde fået en 5 stjerners vurdering og ikke 4.
Stayed 1 night in Jul 2021
Response from CENNET on 10 May 2023
Thank you for taking the time to review our hotel

10/10 Excellent

Duygu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
İyi
Yan odada sürekli ağlayan bebek, koridorda top oynayan,lobide koşturan çocuklar haricinde güzeldi
Stayed 3 nights in Feb 2021
Response from CENNET on 10 May 2023
Thank you for taking the time to review our hotel

8/10 Good

Yildiray

Travelled with family
Liked: Cleanliness, property conditions & facilities
Tekrar kalınabilir
Genel olarak Pamukkale deki otellerin içinde en iyilerinden diyebilirim, ancak 5 Yıldız kategorisinde bir otelin daha konforlu ve kaliteli olması gerekir. Fiyatına göre konforu düşük.
Stayed 2 nights in Nov 2020
Response from Adempira Termal&Spa Hotel on 14 Nov 2020
Değerli yorumlarınız için teşekkür ederiz. Yine bekleriz.

8/10 Good

besir

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Genel bakış
odaların manzarsı güzeldi,havuz çok temizdi,ancak tek çeşit yemek olması sıkıntı,et yemeyin bireyler aç kalmış oldu ve yemeğin yanında içecek istediğimizde ücrete yansıdı,artı masa tenisinin raketleri istediğimizde de ücret istendi çok saçma bir davranıştı maalesef ama genel olarak iyi,
Stayed 2 nights in Aug 2020
Response from adempirahotel on 16 Sept 2020
Öncelikle Otelimizi tercih ettiğiniz için teşekkür ederiz. Pandemi sebebiyle açık büfe yerine set menü yemek hizmeti vermekteyiz şuanda, misafirimiz vejeteryan ise veya kırmızı et yemediğini belirttiğinde alternatif yemek yapılmaktadır. Yarım pansiyon konsept olduğu için içecekler, masa tenisi gibi aktiviteler ücretli oluyor.

8/10 Good

hasan

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from CENNET on 10 May 2023
Thank you for taking the time to review our hotel

8/10 Good

Gizem

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from CENNET on 10 May 2023
Thank you for taking the time to review our hotel

8/10 Good

Kadir

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 yildizli otel olanaklarina sahip degil
Otel sik ve guzel odakari temiz ve buyuk .ama olanaklari 3.4yildizli otelerle aynı. Yemekeri 5 yildiza yakışmıyor. Odada banyo nakzemrkeri nerdeyse yok gibi. Termal havuz cocuk havuzu gibi 1 mt derinliginde girdiginizde devamli kivrilmsk zorundasınız . En az 13 olmasi gerekir . Havuza girerken bone ucretli 8 tl. Yani anliyacaginiz 5 yildizli otelde idada olmadi gerekenlerden . Odada birniz yok isistiyorsun ysrim saat sonra geliyor ..
Stayed 1 night in Jan 2020
Response from CENNET on 10 May 2023
Thank you for taking the time to review our hotel

6/10 Okay

chen

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Equipment of bathroom has to be improved.
The bathroom isn't clean enough. And the shower space leak of water seriously.
Stayed 1 night in Jan 2020
Response from CENNET on 10 May 2023
Thank you for taking the time to review our hotel

8/10 Good

Ezgi

Stayed 2 nights in Nov 2019
Response from CENNET on 10 May 2023
Thank you for taking the time to review our hotel