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Reviews of Sarovar Portico Surajkund Faridabad

3 out of 5
Sarovar Portico Surajkund Faridabad
Shooting Range Road, Surajkund, Faridabad, Haryana

Reviews

4.0
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

4.0/10

Cleanliness

5.4/10

Staff & service

6.0/10

Amenities

4.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

4/10 Poor

PANKAJ

Disliked: Cleanliness, property conditions & facilities
Not that good, breakfast could be better. Even food from restaurant is also not that good
Stayed 3 nights in Feb 2024
Response from General Manager on 17 Feb 2024
Dear PANKAJ, We're truly sorry to hear your dining experiences did not meet expectations. Your feedback about the breakfast and restaurant food is very important to us. We acknowledge that every guest has unique tastes and preferences, and we strive to cater to all of them. Rest assured, we have communicated your concerns to our culinary team for review and improvement. If you have any specific suggestions or dietary requirements, we would welcome the opportunity to accommodate your preferences in the future. We're committed to enhancing our menu offerings and service standards, so we hope to have the chance to better serve you and exceed your expectations on your next visit. Regards,Amit Kapoor

2/10 Terrible

SANJAY

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
The hotel quality is very poor, I will not recommend this to anyone and will never book my guests.
Stayed 1 night in Feb 2023
Response from Vishal Kr Prasad on 8 Feb 2023
Dear Mr Sanjay,We regret and apologise for the inconveniences caused during your stay with us.We will work towrads improving our services.Please give us another opportunity for us to serve you better.Kind Regards,Vishal Kr Prasad

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
It’s New property after that also doesn’t gives a feel of a Brand new property!!! Need a good Team
Stayed 1 night in Oct 2019