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Very basic not many things wok; too many staff to help; food disappointing; rooms tiny. Wifi doesn’t work. Ola couldn’t be contacted easily.
Ramachandran
Response from shashi on 30 Dec 2022
Dear Mr Ramachandran,We always wanted our staff to provide assistance effectively to honor the requests. We also provided you an upgrade for suite rooms but you required on the lower floor. We appreciate your feedback and duly regret any incovenience caused to you with your stay. we are locate don the Main Aurobindo Road
The only uniqueness of this property is neither real hotel nor staying here no one care u or your needs, Breakfast area is a passage where only 8-12 people has take their breakfast if u sit for breakfast then must stand and go to the kitchen(actually a exit area of building)for ask ur breakfast .
This property is only a time pass staying arrangement by the owner ..
RajeshYadav
Stayed 1 night in May 2019
Response from Zafar on 4 Jun 2019
Thank you for your feedback. There is a special place for Dining designated for Guests dining/ Breakfast. As every guest has an expectation and we deliver the basic hotel needs to them. We appreciate every guests feedback. Please refer to pictures for any clarification.
Thank you for staying with us.
No one bothered to come and clean the room for 4 days of our stay. No replacement of toilet accessories and service is also not up to mark. Prices are high as compared to local standards.
Verified traveller
Stayed 4 nights in Dec 2018
Response from Sajad on 26 Dec 2018
House keeping cleans the room & toilet accessories are replenished everyday, we have a card saying make my room/ do not sisturb. Inconvenience is regretted however there must be some confusion we also ask our guest while handing over the key whether to make the room for privacy.
Thank you
We stayed at Orania as recommended by a friend and it was indeed a wonderful stay. The owner (Zafar) and the driver he assigned to us were very accommodating. They helped us with our transportation and tour, including our day trip to Agra. Place was comfortable and very affordable as well.
Excellent and friendly staff making my stay in Delhi very comfortable and homelike. They are very helpful and would try hard to meet the need of the guests if getting any request.
Yushiuan
Stayed 3 nights in Jul 2018
Response from Ata on 7 Aug 2018
Thank you for your valuable feedback, we appreciate you had a pleasant stay with us. Looking forward to serve you gain.
regards
2/10 Terrible
Verified traveller
2 Feb 2019
Disliked: Staff & service
Great location poor hospitality
ホテルはHauz Khas Village や green park market, Hauz Khas market が徒歩圏内ですごく便利な場所にあります。
ただフロントスタッフに目的地への一番快適な行き方を聞いても答えられなかったり、レイトチェックアウトについて聞いても当日のチェックアウト時間まで何度も問い合わせても明確な回答がもらえない、現金での支払いが一部発生することを伝えないといったことが多々ありました。
場所は良いですがhospitality が最悪なので二度と使わないです。
Verified traveller
Stayed 1 night in Jan 2019
Response from Sajad on 4 Feb 2019
Dear Ms Otani, it was a pleasure hosting for your stay, and we regret for any inconvenience caused, as was communicated to you earlier also we cannot guarantee late checkout till 6:30 unless a guest would be checking in later at night. However we had to reserve a room for the extra night for you at a discounted rate which we provided for you for your convenience.
However we appreciate you found our property location very convenient to nearby Attractions.
Our aim is to provide you with the best of services and to make your stay comfortable.
Chambre confortable, petit déjeuner très moyen, personnel absent, pas de réponse à une demande de navette pour nous récupérer à l'aéroport. Hôtel proche d'un métro et quartier avec des restaurants à proximité.