Restaurant
Check availability

Reviews of JP Hotel & Resorts

4 out of 5
JP Hotel & Resorts
6B, Patparganj I.P Extension, NH-24, Behind CNG Petrol Pump, New Delhi, Delhi N.C.R

Reviews

6.2
Rating 10 - Excellent. 8 out of 56 reviews" "
Rating 8 - Good. 14 out of 56 reviews" "
Rating 6 - Okay. 17 out of 56 reviews" "
Rating 4 - Poor. 7 out of 56 reviews" "
Rating 2 - Terrible. 10 out of 56 reviews" "

6.6/10

Cleanliness

5.8/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from JP on 25 Jun 2018
thanks for your feedback

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stay here only if no other choice !!!
Needs updating. Carpets were stinking. Breakfast was poor with not much being served unless asked for. Staff looked exhausted, tired and over worked.
Stayed 4 nights in Feb 2018

10/10 Excellent

Prabhat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

6/10 Okay

Bhanu, Kolkata

An above average experience
First of all the hotel staff is not so friendly and is very dull and lethargic. The quality of food served in breakfast was not too good and quality of room is also above average. The room in which I stayed had water logged in the bathroom the whole time.
Stayed 4 nights in Aug 2017

4/10 Poor

SANDEEP

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good
Hotel was in bad condition..
Stayed 1 night in Jul 2017
Dear Guest, Greetings of the day! Thank you for your valued feedback. We sincerely regret the inconvenience caused to you during your recent stay with us. We have initiated the corrective measures to prevent the re-occurrence of such lapses in future. Hope you will have a better experience in your next visit. Look forward to welcome you back. Warm regards, Shalu Asst. Front-office Manager

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the experience was very poor.
experience was very poor,when i call in j p resort regarding my booking they deny about booking and said there is no booking with your name.and they refuse to allow room booking with my name.

4/10 Poor

casual travele

Liked: Staff & service
Disliked: Cleanliness
Stinky hotel location near sewer canal.
Staff is nice. Breakfast is good. Room needs maintenance and bathroom has old rusty fixtures. Towels stink, soap don't work due to heavy water. Hotel is frequented by company parties, where they get drunk and make very loud noise All night long. Will never stay here again for that reason.

6/10 Okay

Verified traveller

6/10 Okay

Imran, Dubai

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Kindly gear up for the service.
Service was not appropriate. You call them, receptionist will say someone will come but no body will turn up. However, at the price charged it was a good deal.

4/10 Poor

Verified traveller

10/10 Excellent

Sakshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Praveer, Allahabad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very poor service, zero wifi connectivity

8/10 Good

Puneet, Washington DC

Liked: Cleanliness, staff & service, room comfort
Does the job well...don't be picky!
Conveniently located in East Delhi next to highway. Not far from local market. Hotel staff is very friendly, dedicated and willing to offer any help. Restaurant surprised me. Great food, drinks and restaurant staff. Very caring! Just be open minded and don't nitpick. Remember this is not a 5 star hotel so balance your expectations. Location could have been a little more central and away from industrial type setup. But being a bit away from the hub-hub of the city might be a plus for some people. If you see anything wrong, ask the hotel staff to fix. They gladly addressed a couple of issues in my room within minutes.

2/10 Terrible

D Srinivasa Rao, Hyderabad

Disliked: Staff & service, property conditions & facilities, room comfort
Nasty hotel to stay.
Room A/C is not working. We remained hotel staff number of times and their response is stunning. They changed the room when we are at front desk till they changed the room. Otherwise they are reluctant. Room booked through Expedia having discount means they curtail lots of comforts like hair dryer not there, A/C not working etc., Mosquitoes in the night made us to awake in the night.

4/10 Poor

Sanjeev

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

2/10 Terrible

anurag

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

kamal, delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
Experience was not good.....room was not clean ,...................................................................

2/10 Terrible

Verified traveller

Disliked: Staff & service
Terrible Hotel
The hotel sucks. Its in a terrible location and there is no way you can leave it once you are there. The hotel staff are useless. I made a wakeup call and they never rang. My driver heard them laughing that they never called and told me. The restaurant is named 24/7 but the service is not. I called to get breakfast very early but there was no way they would do it. The restaurant and room service is not 24/7 its only the name of their restaurant. Talking about the restaurant, one waiter was very rude, picking his nose at the bar then serving guests. The food is ok. Not great but not bad either. Most of it looks like it comes from packets anyway. All in all, if you are staying in New Delhi, stay somewhere more central as this place is too far out and there is absolutely nothing to do in the area.

4/10 Poor

Nimish, Aldershot, Hampshire, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ok hotel just for an overnight stay.
The hotel ambiance and quality was fine. Could have been a bit better for a 4* but I would say at par. Room Service was good and so was the front office etc. Housekeeping was terrible. Terrible enough not to visit them again. It takes an hour and a half to get an iron in the room and after the morning clean, towels are removed and fresh ones are replaced only after 8pm... forget about getting ready to go for an evening function or a party. Laundry arrived 2 hours after we had checked out and it destroyed half our day in just waiting to leave the hotel despite the fact that the clothes were given for the laundry the previous day early morning. In room safe did not work for 3 days despite constant reminders and only worked one day before checkout.

6/10 Okay

Sunil, GHAZIABAD

Disliked: Staff & service
Very bad staff.
After explaining all the needs for taxi and acceptance of fare...surprise you with additional unknown charges...you can not even make a call without their help. This hotel is being run on the mercy of medical tourism guests. It is hardly 2.5 star hotel and room rent for that star rating is high.

2/10 Terrible

Sukh, Toronto Canada

Disliked: Cleanliness, staff & service, room comfort
Bad experience.
Very noisy at night. Poor condition of bathrooms and rooms not clean. Towels were not clean at all.

8/10 Good

Sam, India

Liked: Cleanliness, property conditions & facilities, room comfort
Very comfortable stay. Good value for money. Breakfast buffet has some good choices. Overall, a comfortable and feasible stay. Would definitely recommend to others.

6/10 Okay

vanita, Indirapuram

Disliked: Cleanliness, property conditions & facilities, room comfort
needs to improve
pictures of swimming pool and gym though no such things.rusted bathrooms

8/10 Good

Dilip, Mumbai

Liked: Staff & service, property conditions & facilities, room comfort
comfortable
Stay was excellent

8/10 Good

Value for money, Delhi

Liked: Cleanliness, property conditions & facilities, room comfort
Rooms are excellent. But Wi-Fi didn't work inspite of complaint. Breakfast was so so.

10/10 Excellent

dinesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

priyanka, s

Liked: Cleanliness, room comfort
Disliked: Staff & service
Front office staff
Staff doesn't seem to be upto the mark.. They don't welcome you in such a good manner.. Really need to pull up their socks or else going to lose out on customers

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nyc n cosy
Nyc n cosy.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice budget hotel
I stayed there for one day and i liked the hotel, rooms were well appointed and cleanliness was good too. I enjoyed my time in hotel, though the experience with room service was not that good. Overall a nice budget hotel in city

10/10 Excellent

jayesh, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent i love it
Its greatest service i give 110%

2/10 Terrible

sagari padmaraj, Bengaluru

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
nil
sorry to inform you, we have booked the room on 20th of dec & check out 21st dec, since there was a delay in the train which we came from khuajraho to Delhi by 10hrs,which was supposed to come in the morning 5.30am 21st dec, we went to the hotel @2.30pm & requested a lot to the receptionist,give us room for 3hrs,he refused to accodamate, we felt very bad & went to the airport.

6/10 Okay

Aditya, Pune

Disliked: Property conditions & facilities, room comfort
Not a very good stay
The hotel is getting old and needs renovation. The rooms are decent. I visited during last week and it was really cold. The room heater was not working. When I called the facilities, they said they have switched it off. He did not have any reason why they have done it.I had to ask for a separate room heater which they provided. Overall it was not very pleasant experience.

8/10 Good

HITENDER, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel at bad location
hotel rooms are good and spacious but a waste water drain is near by which adds little discomfort. The carpet in the corridor needs replacement. Services by hotel staff are good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Great hotel for the price. Customer service was fantastic from reception to guard to room service. Always happy to help. Location is so so 10 mins by tuk tuk to anand vihar metro and then 1/2 an hour to connought place. It served me well as it is not that far from nizammudin railway station.

6/10 Okay

I

Disliked: Property conditions & facilities

6/10 Okay

sethu, coimbatore

Disliked: Staff & service
rating
Rooms inside near washbasin area water out level not good and that reason we charged room 708 to 501 but all rooms same problem.

8/10 Good

Sid, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Service and great price
Its a good hotel on a budget. Stayed here for a business trip. Last minute booking.

2/10 Terrible

harpreet, delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel was pathetic

8/10 Good

Dilip Khairnar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ananya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Rahul, Delhi

Liked: Property conditions & facilities, room comfort
pathetic house keeping
I have stayed at this property thrice in last one month ..the overall experience is good but the only drawback the hotel carry is the quality of there housekeeping staff.

8/10 Good

Meda Kasinath, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DELHI VISIT
Our stay at JP Hotel & Resorts was a pleasant one. I along with my twin daughters had a comfortable stay in the hotel. We enjoyed the food in the hotel which was very good, thanks to the chef, he made our stay in JP a memorable one.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
i never ever went to this brand again
vert bad experience..... hospitality is toooo vague

10/10 Excellent

kapil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
comfortabble, quiet location nice overall satisfie
would like to stay again & recommend to others

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Poor location-good service-terrible new years eve
We stayed here for a few days around New Year's day. Our stay was quite satisfactory. The location on the Hotels.com map is inaccurate. The actual location is 3km away from here, adjacent to Golden Palms Hotel, shown correctly on the map. Hotels.com, please correct this information immediately! It is NOT convenient to the business center of Delhi, or airport or tourist sites. An open storm drain forms part of the view on one side of the hotel. The restaurant has satisfactory service, with a decent breakfast. Staff are courteous and well-trained. The MAJOR complaint during our stay was New Year's Eve. It was very loud and we could hear the loud thumping Bollywood music in our room on the 5th floor well past midnight. This was still not the worst part of it. The hotel had also rented out several rooms on our floor to a group of what seemed like teenagers, who after about 1AM, got EXTREMELY rowdy and loud (we could hear them through the walls). It seemed like there were about 30 youths in these rooms having their own private party, and a fight broke out and it took at least 5 calls to reception over the course of an hour before anything happened. NO ACTION was taken by staff to disperse this crowd on our floor till around 2:30. We of course did not want to confront a large group of drunk, abusive youngsters (mostly male). The hotel staff were quite obviously ill-equipped to handle this kind of trouble. Poorly handled, in my opinion, and no acknowledgement to us at any point.

10/10 Excellent

Kadri007, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best planned hotel
Rooms were excellent. Almost 5 star standard. Food was great. Really peaceful and neatly kept. The best thing is the interiors of the hotel. Very well planned and has everything offered to make your stay comfortable. This is the first time I stayed at JP Hotels. Had been to Auto Expo. The place is ideal for getting around either to Noida or Delhi. Less crowded and service is excellent. The architect of this hotel has gone to very detailed planning.