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Reviews of Hotel Nirmal Mahal by Sushant Travels

3 out of 5
Hotel Nirmal Mahal by Sushant Travels
1519, Gali Sangatrashan Main Bazar, behind Khanna Cinema Pahar Ganj, New Delhi, Delhi N.C.R

Reviews

7.6

Good

Rating 10 - Excellent. 25 out of 47 reviews" "
Rating 8 - Good. 3 out of 47 reviews" "
Rating 6 - Okay. 5 out of 47 reviews" "
Rating 4 - Poor. 10 out of 47 reviews" "
Rating 2 - Terrible. 4 out of 47 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

3.0/10

Amenities

7.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Okay

SHIVPAL, LUDHIANA

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Staff Was good and Friendly
Stayed 1 night in Sep 2022

4/10 Poor

Pushpendra

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel rooms were not clean as per expected standards. Bedsheets were also not very clean and didn’t feel good. Bathroom was very old. Overall hotel room was not as per the price charged. Its definitely not a 3 star.
Stayed 1 night in May 2022

2/10 Terrible

Sarveshwaran

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very bad experience at the hotel. From checking in where the attender at the desk wasn’t wearing a mask to the room service, where we needed to call 5 minutes in advance to get hot water in the washroom. The room was very shabby, the place was not clean, black stains on the floors throughout. The bathroom was equipped with slimy buckets and mugs and also had the windows plastered with wood instead of windows. The sheets and towels were torn and had stains on them. The rug to the washroom was dripping wet and torn and hadn’t been changed. There was no room warmers and the AC and TV were not functional. I would not rate them this bad, had they put up the pictures to show the actual state of the room and place and mentioned in advance the issues with the items not working. But they saturated the pictures and edited them to make the place very clean and neat. Especially as a 3 star rated hotel and the price, I wouldn’t be impressed with what they offer.
Stayed 5 nights in Feb 2022

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive hotel with quality of room do not justify the price
Stayed 3 nights in May 2019

4/10 Poor

Deborah

When we arrived they couldn't find out reservation. Kept saying hotels hadn't told them we had booked. Finally after numerous phone calls someone turned up and found us. The room looks nothing like the photos. Room dirty. Bedding had what I can describe as grease, as someone had been eating on the bed. The air con had a white noise which drove me to disappear. When we left we asked for a taxi, to which the response no, we don't phone, find one yourself. On a high note the Porter was lovely and showed us everything in our room and was more than willing to get us anything.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2018

10/10 Excellent

Rajkiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Metro rk ashram near the hotel
Great hotel nice stay Value for money
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

This is a budget hotel for budget travelers, if you want more personalized service and a nice hotel environment you need to go more upmarket.

6/10 Okay

MohareDalamira, USA

OK for the price
The room was very noisy, not only I could hear what was going on the floor, but everything from the top floor kitchen, neighbor room, toilets flushing and lobby. Staying here was depressing as the room was like staying in a cell. It was tiny and uncomfortable as the bed take most of the space, same for the bathroom, and the side rug had a very strong humid smell.
Response from Team Budget Travel India on 20 Mar 2017
Dear Guest, Thank you for choosing our property for your stay and giving us opportunity to serve you. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have noted your feedback. Please accept our sincere apologies for the inconvenience caused to you. We are in process of checking the root cause of this problem and will resolve soon. I hope your rest of the stay is comfortable and enjoyable with us. As a valued guest, we hope you choose to stay with us whenever your travels bring you back to New Delhi. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to New Delhi. Best regards

6/10 Okay

Verified traveller

Disliked: Cleanliness
In the main bizzare
It's the only place I stayed in New Delhi and worked out fine for what we needed.
Response from Team Budget Travel India on 20 Mar 2017
Dear Guest, Thank you for choosing our property for your stay and giving us opportunity to serve you. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have noted your feedback. Please accept our sincere apologies for the inconvenience caused to you. We are in process of checking the root cause of this problem and will resolve soon. I hope your rest of the stay is comfortable and enjoyable with us. As a valued guest, we hope you choose to stay with us whenever your travels bring you back to New Delhi. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to New Delhi. Best regards

10/10 Excellent

Marie-Eve, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel near a big market in Delhi.
We had an excellent stay at this hotel, very comfortable beds and the room was clean. Hard to find at first as we had to walk from a street corner (not that far), but in the center of action. Nice staff, thanks!

10/10 Excellent

Prasanna, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel Close to Metro
I was reluctant to book this hotel, I saw the review and given it a go, after staying at the hotel, the hotel is excellent and the staff are very friendly,and so well maintained. Hotel is so close to central railway station and Metro. price is very cheap compared to some other hotels. definitely will choose this hotel again. 5 star for the money i have paid.

2/10 Terrible

suji, chicago

Disliked: Cleanliness, property conditions & facilities, room comfort
Please take this listing off your Expedia site. Yo
Warning if your trying to get to the hotel by car. Impossible !!!!,! Hotel did not return my money back atleast charge me one night and return the other not did not and expedia washed their hands.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and facility
We cannot speak highly enough of this hotel. The staff and Management provide top professional services. upon arrival we greeted with complimentary drinks. The manager Mr. Anand and saurabh made us feel at ease and at home. every member of staff is very polite and helpful. The rooms are extremely comfortable clean, and pristine. Wifi and Ac is work well breakfast was so good that we chose to order room service for our dinner.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complete Stay in Hotel Nirmal Mahal
Hotel Nirmal Mahal is a good place to stay one night in Delhi poushe area. amazing service, very polite front desk staff and helpful. food is tasty and they make fresh food i see in kitchen its nice. overall compete stay in Hotel Nirmal Mahal.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very smart and calm hotel
we stay in one night and it was a pleasure to escape the bedlam of new delhi and get to our large room/bathroom modern and very clean. we had a room with a floor ceiling window /wall overlooking the mail road which was a great view abit noise but ok with earplugs friendly lobby staff. they had a travel desk which we booked our Taj Mahal driver/tour through.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel and great great location
I was stay in first time in Hotel Nirmal Mahal. The staff are friendly, polite and helpful.rooms are specious and enough modern decor with a nice. comfortable and clean beds and mattresses.location was excellent. not too far from city center and metro station.staying here was delightful experience. I enjoy every second there and would recommend it to anyone.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel with great service and facility
Nice and budget Hotel in delhi hotel nirmal mahal , very good staff pretty satisfied with the services and facility. the location is very good. private bathroom with free toiletries. property was well maintained. neat and clean rooms. breakfast was good. i always stay in hotel nirmal mahal

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice safe Great place
i was staying there one night it's was great all was working well very clean. Nice rooftop restaurant.value of money. There are room with A/c and without can book which one you want. nice travel agency in Hotel the name of Budget Travel India. I had very good time in that place.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay again
hotel Nirmal mahal is budget hotel in delhi and great services, WIFI is free in rooms and restaurant. bed is very comfortable.They give milk tea complimentary. i was really recommended this hotel for all travelers in delhi.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
Great place to stay in hotel Nirmal Mahal, its good neat and clean very comfortable bed and nice linen. food is tasty special musli with milk , service is good very quick. they also give a complimentary bottle of water and tea. easy to walk in metro station just five minutes.its perfect.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and warm staff
There staff is very nice. The property is situated very close to market and railway station in delhi. its just 500 Mtrs in metro station. Very cooperative staff and food was good. Rooms small but clean and well maintained. All TV channels working proper nice hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good bang for the buck in one of Delhi's most favourite places for backpackers.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Neat and discipline
situated in the heart of the city you can get all sorts of transportation at any time to anywhere good clean and discipline hotel though it situated in the middle of the market its calm discipline. Roof top restaurant is great location and view is good. food is tasty i enjoy a pool table in restaurant stay again in this hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hospitality at nominal price
This place is simply awesome which is being offered at such a nominal price. If you are trying to find a hotel which provides you all the luxury and comfort at a good price than this is it. Room service is super and so is the food. Very close to r.k.Ashram metro.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel In Central Delhi
nice place to stay,home away from home,excellent hospitability,good activities,excellent service,nice view,food quality superb,personal attention given by staff. Best part is that the owner personally look into the matters of the hotels and interact with the guests!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome place
Awesome place. To add to it the hospitality of the owners Mr. Vijay Tiwari is incomparable.They pamper you to such an extent you feel as if you are a baaratis at their place. God bless them. The facilities are great. The view is awesome. The food was good. The staff is very courteous. The rooms are well maintained. It is a nice place to relax and unwind.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hospitality and service
It's a great experience in Nirmal Mahal , pahargunj., with fantastic, neat n clean room & excellent service rendered by Mr. Diwan I think it's a great value for money. Here people can come with their family & can get the information on tourist visits.They provide complimentary water battle. overall nice and budget hotel.

4/10 Poor

Alan, Fairlie

Disliked: Cleanliness, property conditions & facilities, room comfort
Bazaar
Nirmal Hotel is in the main bazaar area pretty dirty and hectic but close to the railway station. My room had no natural light dodgy aircon and cracked toilet . But on the positive side staff were friendly shower worked as did TV.Very basic with no roof top facility as advertised. Much better option is the sister hotel the Shelton around the corner with nice rooms and rooftop restaurant

2/10 Terrible

Irene, North Carolina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deceiving
This is not what you see in the pictures, rooms are very small and dirty, personnel is not friendly. It is under renovation, but they gave us a room that is not renovated, it is old and it smells.

6/10 Okay

Verified traveller

Liked: Staff & service
The hotel is in a good location in terms of shops and other local businesses. The one major problem is access to the street, which is very narrow. Taxis often had to drop me off in an adjacent street. It is a good value for those who only need basic amenities.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Experience in Nirmal Mahal
Fabulous, awesome and excellent experience , complementary of bisleri water bottle is good, Reception and room was in excellent condition, very flexible to check in and check out. Locality is in market. everything is perfect.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel, near metro and railway station
This was a very nice hotel, clean and comfortable. The restaurant had very good food, with huge servings, for very reasonable prices. The location is very good. It's a short ride or even walk to the New Delhi train station, the local metro station or the airport express metro station.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in delhi
My wife and I stayed for 1 nights in this hotel. Is well located in the heart of the city, the rooms are very nice and comfortable, the whole hotel is fabulous and there are great restaurants. The evening buffet is a gourmet experience. everything was great-service,comfort,food.hotel is lively elegant but at the same time not too formal.location is great close to metro and railway station or shopping place. overall everything is perfect we recommended to all travel in deli and thanks to EXPEDIA give a beautiful place to stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable and attentive staff
The hotel Nirmal Mahal is a little inside from the Main bazaar street of Paharganj, but the setting is comfortable and ventilated unlike most suffocating Paharganj hotels. We stayed there for 1 night and the room provided was a three bedded, front line, on the 2nd floor. The room was very clean, including the bathroom. The reception and the staff is very responsive and service is very spontaneous.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BOOK IT NOW
This was one of the nicest, friendliest and cleanest hotels we stayed at during our 2 days delhi. The staff were super pleasant and helpful. We asked someone at the front desk for help getting our sim card sorted out and he took us to the vodafone office and a few days later when our phone wasn't working (but we had left for another city), we called back City Star and someone else helped us fix our phone. Really great service. Breakfast was good. The room was clean, the bed was comfortable and the shower had good water pressure and stayed hot, unlike a lot of other places we stayed in India. Just note that checkout is at the same time you check in (so if you check in early you will have to check out early the day you leave) but they have luggage storage so you could also leave your luggage and check in later!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
you get exactly what you wish for
This hotel is nice perfect , clean, has very good service, right by the market, 5 min walk from the metro station and railway station one stop away from Connaught Place, it has AC and TV, nice bathroom, and has 2 great guys who will try their best to meet all your wishes. I was sick one day and one of the staff members went around the entire block to get me fruits and water, at this price range this is pretty much the best you can get. we will stay in that hotel again
Response from vijay tiwari on 30 Mar 2015
Dear Guest Thanks for write a review for our hotel we hope you have good experience for stay in our hotel, Thanks for recommended in highly. yes you are write a metro and railway station is just 5 mins walking distance we are looking your next memorable stay with us Team Nirmal Mahal Budgt Travel India

4/10 Poor

Hector

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy limitado. No lo recomiendo.
No fue el mejor hotel.

4/10 Poor

Marjolein, Dordrecht

Disliked: Staff & service, room comfort
Dubbel betaald
Ons verblijf bij Hotel Nirmal Mahal was op zich prima. Ze waren de handdoeken en het wc-papier vergeten in de kamer, dus daar hebben we om moeten vragen. Wat mij erg tegenviel is dat ons bij het uitchecken vertelt werd dat we de kamer nog moesten betalen. Dit had ik echter al van te voren gedaan via Expedia. Ik heb dit meermaals aangegeven maar er werd niet naar geluisterd, we mochten ook niet weg zonder te betalen. Dus uiteindelijk hebben we dubbel betaald. Tot op heden heb ik nog geen geld teruggezien van het Hotel.
Response from Team Budget Travel India on 20 Mar 2017
Dear Guest, I thank you for sparing your valuable time to post a review of us on . Please accept our sincere apology for the inconvenience caused during your stay. It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service. We have taken up with the concerned departments and corrective actions have been taken. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times. Regards

8/10 Good

Christine, Québec City

Liked: Cleanliness, staff & service, room comfort
Personnel exceptionnel
Personnel exceptionnel. Vraiment aidant et sincère. Sans avoir le sentiment de se faire avoir. par contre, odeur très très désagréable dans la chambre. Pas de fenêtres extérieures et manque d'air.
Response from Team Budget Travel India on 20 Mar 2017
Dear Guest, Thank you for your review, we greatly appreciate your kind words and feedback. I am pleased to know that you had a comfortable stay with us at the Our Property and you enjoyed the services. The entire staff is dedicated in delivering exceptional services to all our guests and I am glad to know we were able to curate your stay “memorable” We once again Thank you for staying at our Property and we hope you choose to stay with us again whenever your travel needs bring you back to New Delhi. Best Wishes

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Svært at finde frem til
Meget lille rum uden vinduer sengetøjet fugtigt og klamt.Ikke værd prisen foto fra deres reklame snyder virkelig.tv ok fifi ok
Response from Team Budget Travel India on 20 Mar 2017
Dear Guest, I thank you for sparing your valuable time to post a review of us on . Please accept our sincere apology for the inconvenience caused during your stay. It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service. We have taken up with the concerned departments and corrective actions have been taken. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times. Regards

4/10 Poor

Camilla

Disliked: Staff & service, property conditions & facilities
Helt okej men det finns bättre alternativ!
Vi bokade två dubbelrum och bad om att få dessa nära varandra. Det slutade med att vi hamnade på olika våningar. Rummen var väldigt små, men de var helt okej med tanke på priset. Det finns dock bättre hotell i samma område för samma pris (som är avsevärt finare!). Jag skulle inte boka det här hotellet igen.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Budget Hotel at comfortable area
room was nice, clean perfect trip in delhi in hotel nirmal mahal. breakfast serve properly hygienic. Staff was so polite rooms was nice and clean well maintained.keep it up guys.check in room is nearest to metro and railway station. i wil stay in always in Hotel Nirmal Mahal.its check for all visitor.

4/10 Poor

kitaro

Disliked: Cleanliness, staff & service, room comfort
おすすめしません
1階にあるフロント横の部屋にされたために非常にうるさかったです。 価格的に安宿の中では高級？めかと思って予約しましたが、フリーWi-Fiは遅いために使えず、シャワールームは汚く、値段に見合うものは特になかったです。 一応お湯は出てシャワーの水圧もまあまあです。スタッフは普通。 コスパが悪いと思うのでまたメインバザールに泊まることになってもここには泊まりません。

4/10 Poor

Anne Laure, Bois-Colombes

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour passable
Séjour très passable à cet hôtel. La chambre n'était pas toute propre, la sonorisation entre les chambres quasi inexistantes et le service plus que moyen... Pour avoir une carte de New Delhi, nous avons du passer par le guide touristique de l'hôtel, sinon nous ne pouvions pas avoir de carte ! Je ne recommanderais pas cet établissement dans tous les cas.

2/10 Terrible

sébastien, France

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aucun service...une honte!
Le premier désastre des vacances

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
värdet av pengar
Vackra rum , väl underhållna i en mycket hektisk street.it var punctual.Great frukost , vänlig personal och värde för pengarna hotell.Mycket välutrustade badrum too.Well värt för en vistelse på 1 natt vi verkligen uppskattar dem . nya rum är mycket trevlig interiör är också bra . sista sak är att vi vistas igen att hotellet Hotel Nirmal Mahal