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Reviews of Hotel Rajpur Heights

3 out of 5
Hotel Rajpur Heights
23/17 Old Musorrie Road, Near Shahanshai Ashram, Dehradun, Uttrakhand

Reviews

7.6

Good

Rating 10 - Excellent. 10 out of 17 reviews" "
Rating 8 - Good. 1 out of 17 reviews" "
Rating 6 - Okay. 2 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 4 out of 17 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wahab Alam

Liked: Cleanliness, staff & service, property conditions & facilities
such a nice property great ambience good food .room size is good view from the hotel is beautiful best place for family trips.

2/10 Terrible

GAURAV

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pathetic and worst experience .
Stayed 1 night in Dec 2023

6/10 Okay

Nishima

Travelled with family
average property ..stinking bathroom... good view of scenic beauty ... good outside seating space ... but rooms not very clean .. average food
Stayed 2 nights in Nov 2023

10/10 Excellent

Nandan

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful area, wonderful mountain and forest view, clean rooms with tea/coffee and good food option. garden with kids play ground. A great stay option with family to explore dehradun.
Stayed 1 night in Jun 2023
Response from Manager on 14 Jun 2023
Dear Sir , Many thanks for your valuable feedback looking forward to see you again . Thanks & Regard

10/10 Excellent

Manooj

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Love the rooms.staff are friendly.breakfast was delicious location was awesome.
Stayed 1 night in Nov 2022
Response from Manager on 16 Nov 2022
Manny Thanx For Feedback us.

10/10 Excellent

Sajda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay at Rajpur heights, neat and clean room with amenities, beautiful mountains view from room, very helpful staff and owners, food was nice.
Stayed 1 night in Nov 2022
Response from Manager on 16 Nov 2022
Many Thanks for valuable feedback, looking forward to see you again to serve more better.

10/10 Excellent

Sajda

Stayed 1 night in Nov 2022

10/10 Excellent

Sudheer

Travelled with family and small children, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Room was clean and spacious.food quality was good.staff was helping and professional.surely recommended to all.
Stayed 1 night in Nov 2022
Response from Manager on 16 Nov 2022
Many Thanks for valuable feedback, looking forward to see you again to serve more better.

2/10 Terrible

Manish, Little Rock

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No doubt property is beautiful but the rooms are not so clean and specially in bathrooms they have very dirty towels and no nice shampoo and soap.
Stayed 1 night in Nov 2022
Response from Manager on 15 Nov 2022
Dear Sir, We were very surprised to see your feedback , during your stay nothing reported to front office or any staff , we are here to provide the best service & as per our supervisor there was no such things , Sir if its not as per your requirements you must report us to rectify immediately , any way we applogised for inconeince caused to you .

10/10 Excellent

Sublime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was well cleaned and equipped with modern amenities, Plus they also have a large restaurant & lawn area with mouthwatering food options, service and behaviour of the staff was helpful too.
Stayed 1 night in Sep 2022
Response from Manager on 20 Sept 2022
Many Thanks for valuable feed back, looking forward to see you again. thanks

2/10 Terrible

Kala

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The only positive thing was the room which was good and spacious. It was a family trip for 2 nights and we took a half-board which is breakfast and dinner included. They don't have a buffet for dinner and they asked us to order from the provided Menu. When we place an order for soup and starter they mentioned these are not included in the package which was kind of embarrassing. Then we just ordered some basic menu and had dinner. Next day morning they said breakfast will be served after 9am only. So we could not have breakfast as we need to leave at 8:30am. This is the first hotel that serves breakfast after 9am i think. On the second day, on the breakfast buffet they had very few items white bread, poha (just a soaked puffed rice and some fried groundnut nothing else in the poha), chole, poori and coffee. If you want to avoid deep fried item the only option you have is white bread in the buffet. Staff's behaviour was very rude except 1 or 2. Overall the experience is bad.
Stayed 2 nights in Jun 2022
Response from Manager on 28 Jun 2022
Dear Sir, thanks for negative review First of all lets us clear few things Buffet only available if sufficient bookings available , we need minimum 20 guests to arrange buffet but for families we are serving unlimited as per fixed buffet menu, we are charging Rs 400 per persons its does not include starters, soups is included in the menu same thing informed you at the time of check inn, please check menu provided to you before writing , Breakfast timing start at 08:30 am , but leave the hotel before this time , we dont understand whats wrong with you to write baseless review without informing management .

6/10 Okay

VINAY

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The view is amazing, the staff is excellent- very helpful and accommodating, they are trying very hard to make our stay pleasant. We were able to see a few rooms to find the one that suited us best; they arranged to have our clothes pressed by an outside shop- same day service at a reasonable rate. Key starts power to room, meaning fridge and A/C are off if not in room- come back to a hot room and warm water/food in the fridge.
Stayed 1 night in Apr 2022
Response from Manager on 18 Jun 2022
Dear Sir, Many thanks for review us Sir regarding room key , sir its a normal practice for all hotels due to safety reasons as we are fitted with individual units of AC its also switched off once you remove the key, Sorry for inconvenience caused to you.

10/10 Excellent

vishal, new delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained property, beautiful location.
Well maintained property located at beautiful locations of foot hill of mussorie, very clean n comfort Stay, great food, n very helpful staff.
Stayed 1 night in Jul 2018
Response from hrh on 2 Aug 2018
Dear Sir, Thank you so much for taking time for write us your valuable review, looking forward to your next visit as soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
A good view from room best services delicious food peacefull environment amd courteous staff nice place to stay
Stayed 1 night in Jul 2018
Response from hrh on 1 Aug 2018
Dear Sir, Thank you so much for taking time for write us your valuable review, looking forward to your next visit as soon.

10/10 Excellent

Kalpana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay
We booked this hotel after reading it's reviews. And the most recent review suggesed that it is a hotel with: 1. Great location 2. Excellent staff 3. Delicious food. And I must say that we were not disappoined at all. When we reached the hotel, we found it's location really mesmerizing... We were given a room that we didn't like, and reception staff was so quick to change it that we didn't get time to complain... Then we tasted the food... Being vegetarias we found it up to the mark... And overall stay>>> although it was busiest season for them, but the hotel staff didn't let us down at all. I'm writing this review to specially thank the reception staff Mr. Manish and Mr. Piyush ( if I recall the names correctly). They were really eager to help us with almost everything weather about local sites, food, shopping or people. Thank you hotel Rajpur Heights to make our stay really wonderful.
Stayed 2 nights in Jun 2018
Response from hotel rajpur heights on 8 Jul 2018
Dear Sir, Greeting !!! Many thanks for your review looking forward for your next visit

8/10 Good

Satinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable
Short stay, one nite, the room was clean and pleaset. Very nice view of the hills. Staff were friendly and courtious.
Response from hotel rajpur heights on 11 May 2018
Dear Sir, Many thanks for your review, looking forward to your next visit as soon.