Front of property
Check availability

Reviews of New Harmon Loop Hotel

2.5 out of 5
New Harmon Loop Hotel
1900 Army Drive Suite 107, Dededo

Reviews

8.0

Very good

Rating 10 - Excellent. 119 out of 324 reviews" "
Rating 8 - Good. 125 out of 324 reviews" "
Rating 6 - Okay. 51 out of 324 reviews" "
Rating 4 - Poor. 13 out of 324 reviews" "
Rating 2 - Terrible. 16 out of 324 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from New Harmon Loop Hotel on 11 May 2024
Thank you so much for taking the time to leave an excellent rating and we look forward to serving you again in the future :)

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Staff who checked me in was very courteous and accommodating.
Stayed 3 nights in Apr 2024
Response from New Harmon Loop Hotel on 8 May 2024
Thank you so much for taking the time to leave an excellent rating and we look forward to serving you again in the future :)

6/10 Okay

FERNANDO

Travelled with family
Mall and Groceries store are near and walkable.
Stayed 2 nights in Apr 2024
Response from New Harmon Loop Hotel on 22 Apr 2024
Thank you so much for taking the time to leave an excellent rating and we look forward to serving you again in the future :)

10/10 Excellent

DALIA, PHENIX CITY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Mar 2024
Response from Harmon Loop Hotel on 10 Apr 2024
Thank you so much for taking the time to leave an excellent rating and we look forward to serving you again in the future

10/10 Excellent

Jason

Liked: Cleanliness, staff & service
Room air conditioner only seemed to have two settings, off or Arctic full blast, no matter how many buttons I pressed on the remote. Probably not the hotel's fault as they didn't make the ACs, but still, it stood out. Staff was all very nice though, so that's definitely a plus. Internet was fast too.
Stayed 2 nights in Apr 2024
Response from Harmon Loop Hotel on 10 Apr 2024
Thank you so much for taking the time to leave an excellent rating and we look forward to serving you again in the future

10/10 Excellent

Roldan M.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Harmon Loop Hotel on 30 Mar 2024
Thank you so much for taking the time to leave an excellent rating and we look forward to serving you again in the future :)

10/10 Excellent

Yutaka

Stayed 2 nights in Mar 2024
Response from Harmon Loop Hotel on 11 Apr 2024
Thank you so much for taking the time to leave an excellent rating and we look forward to serving you again in the future :)

10/10 Excellent

Roumell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2024
Response from Harmon Loop Hotel on 21 Mar 2024
Thank you so much for taking the time to leave an excellent rating and we look forward to serving you again in the future :)

10/10 Excellent

kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
To the new manager, you have done a great job. I have lived or stayed in many hotels, some 3 to 5 stars. I have to say this was one of the greatest stays I have ever had. It was nice, clean, quiet, and the staff was friendly. Keep up the great job, and I will recommend it.
Stayed 10 nights in Feb 2024
Response from Harmon Loop Hotel on 11 Mar 2024
Thank you so much for taking the time to leave an excellent rating and we look forward to serving you again in the future :)

6/10 Okay

Robert

Stayed 7 nights in Feb 2024
Response from Harmon Loop Hotel on 27 Mar 2024
Thank you so much for taking the time to leave an excellent rating and we look forward to serving you again in the future :)

10/10 Excellent

Payton

Very good
Stayed 1 night in Mar 2024
Response from Harmon Loop Hotel on 5 Mar 2024
Thank you so much for taking the time to leave an excellent rating and we look forward to serving you again in the future :)

4/10 Poor

WENYANG

Disliked: Staff & service, amenities, property conditions & facilities
Very old hotel, only soap is provided, no shampoo or conditioner
Stayed 3 nights in Feb 2024
Response from Harmon Loop Hotel on 8 Mar 2024
Thank you and we appreciate you taking the time to share your feedback with us so we can make our service better.

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms was nice and clean the staff was friendly and helpful. Keep up the great work
Stayed 19 nights in Jan 2024
Response from Harmon Loop Hotel on 28 Feb 2024
Thank you so much for taking the time to leave an excellent rating and we look forward to serving you again in the future :)

10/10 Excellent

Cherry Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport and the hotel provides shuttle to and from airport. Friendly, friendly staff!
Stayed 1 night in Feb 2024
Response from Harmon Loop Hotel on 28 Feb 2024
Thank you so much for taking the time to leave an excellent rating and we look forward to serving you again in the future :)

8/10 Good

Shina

Stayed 1 night in Jan 2024
Response from Harmon Loop Hotel on 16 Feb 2024
Thank you so much for taking the time to leave an excellent rating and we look forward to serving you again in the future :)

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place, I am older so it has they older qualities about it. Easy for me to get to Micronesia Mall, Super K-Mart., McDonalds across the street just walk there 3 minutes. I would absolutely come back. Young lady at Front Desk SUPER nice, and will help you anyway she can.
Stayed 2 nights in Jan 2024
Response from Harmon Loop Hotel on 10 Jan 2024
Thank you Mr Robert for taking the time to leave an excellent rating and we look forward to serving you again in the future :)

10/10 Excellent

Albert

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Harmon Loop Hotel on 10 Jan 2024
Thank you so much Albert for taking the time to leave an excellent rating and we look forward to serving you again in the future :)

10/10 Excellent

Hian Y

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities are good and safe. The immediate area has restaurants and McDonald's, as well as shopping options for little gadgets and toiletry items. It is a 20 min walk to a good mall. This mall has a bus that will take you to some tourist destinations for $5 or less if you buy the ticket for a few days.
Stayed 9 nights in Nov 2023
Response from Harmon Loop Hotel on 10 Jan 2024
Thank you so much Hian Y for taking the time to leave an excellent rating and we look forward to serving you again in the future :)

8/10 Good

Yeon Gi

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Harmon Loop Hotel on 19 Dec 2023
Thank you so much Yeon Gi for taking the time to leave an excellent rating and we look forward to serving you again in the future :)

6/10 Okay

Anthony Y.

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Harmon Loop Hotel on 19 Dec 2023
Thank you so much Anthony for taking the time to leave an excellent rating and we look forward to serving you again in the future :)

10/10 Excellent

Nora

Stayed 1 night in Dec 2023
Response from Harmon Loop Hotel on 19 Dec 2023
Thank you so much Ms Nora for taking the time to leave an excellent rating and we look forward to serving you again in the future :)

10/10 Excellent

Francy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The one thing that I like about Harmon Loop Hotel is because it is close to the restaurant.
Stayed 3 nights in Nov 2023
Response from Harmon Loop Hotel on 19 Dec 2023
Thank you so much Ms Francy for taking the time to leave an excellent rating and we look forward to serving you again in the future :)

6/10 Okay

Zhou

Liked: Amenities
The hotel pickup service is good.
Stayed 4 nights in Nov 2023
Response from Harmon Loop Hotel on 28 Nov 2023
Thank you so much Mr Zhou for taking the time to leave an excellent rating and we look forward to serving you again in the future :)

6/10 Okay

Pamela M

Business traveller
Liked: Cleanliness
Not a bad place if u want to save extra bucks
Stayed 2 nights in Nov 2023
Response from Harmon Loop Hotel on 27 Nov 2023
Thank you so much Ms Pamela for taking the time to leave an excellent rating and we look forward to serving you again in the future :)

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Did not provide a good night's rest
I stayed at this hotel for one night due to a long layover. I called the hotel upon arrival for airport pick up, so they were aware of my arrival. However, once I got to the hotel and checked in, they asked me to wait in the lobby while they turned on the air conditioning in the room. After some time, I was given my room. Upon entering the hotel lost power and it took several minutes for the generator to kick in. During this time the room was pitch black and the smoke detectors were beeping. Once the generator was on, I went directly to bed being it was 11pm. I woke up an hour later freezing and unable to find the air conditioning controls. I had to call the front desk and they said they keep the controls, so a gentleman came to the room with the remote control to adjust the air conditioning. At some point during the night there was another power issue because I was awoken by the beeping smoke detectors. All in all, not a comfortable room to get a good night's rest. The staff was kind and the room basic but clean. But will not return.
Stayed 1 night in Nov 2023
Response from Harmon Loop Hotel on 22 Nov 2023
We would like to express our apology for the disruption and inconvenience you have experienced during your stay in our hotel. As for the power outages its an island wide issue as we are still recovering from the previous typhoon. And for our remotes we are on the process on upgrading all our A/C's as we lost some of the old remotes. We acknowledge that this may have been inconvenient and we extend our sincere apologies for any discomfort you experienced, We appreciate you taking the time to share your feedback with us so we can make our service better.

10/10 Excellent

Reynold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Harmon Loop Hotel on 17 Nov 2023
Thank you so much Mr Reynold for taking the time to leave an excellent rating and we look forward to serving you again in the future :)

8/10 Good

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel
Good hotel for a short stay in Guam. Conveniently located near shops and restaurants. Hotel staff are courteous and helpful.
Stayed 1 night in Oct 2023
Response from Harmon Loop Hotel on 2 Nov 2023
Thank you so much Ms Rowena for taking the time to leave an excellent rating and we look forward to serving you again in the future :)

10/10 Excellent

Francy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you and keep up the good service.
Stayed 2 nights in Oct 2023
Response from Harmon Loop Hotel on 2 Nov 2023
Thank you so much Ms Ketsen for taking the time to leave an excellent rating and we look forward to serving you again in the future :)

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair
Stayed 2 nights in Oct 2023
Response from Harmon Loop Hotel on 31 Oct 2023
Thank you so much for taking the time to leave an excellent rating and we look forward to serving you again in the future :)

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely a good place if you're looking for a place thats convenient to restaurants and shopping! All within walking diatance. Hotel is older, but rooms are clean and quiet. Stephanie at FD is awesome and always willing to help!
Stayed 5 nights in Oct 2023
Response from Harmon Loop Hotel on 31 Oct 2023
Thank you so much Ms Brenda for taking the time to leave an excellent rating and we look forward to serving you again in the future :)

8/10 Good

VINCENT E.

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
If you're just looking for a clean and quiet place to lay your head, this hotel is ideal! A great location for eating and shopping options within walking distance. We've been here a month and have had no problems at all!
Stayed 4 nights in Oct 2023
Response from Harmon Loop Hotel on 31 Oct 2023
Thank you so much Ms Brenda for taking the time to leave an excellent rating and we look forward to serving you again in the future :)

8/10 Good

VINCENT E.

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if youre looking for a good, clean hotel without the frills! Alot of stores and restaurants all within a few minutes of the hotel! This is our 4th stay here within a month!
Stayed 4 nights in Oct 2023
Response from Harmon Loop Hotel on 19 Oct 2023
Thank you so much Ms Brenda for taking the time to leave an excellent rating and we look forward to serving you again in the future :)

8/10 Good

VINCENT E.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Harmon Loop Hotel on 13 Oct 2023
Thank you so much Ms Brenda for taking the time to leave an excellent rating and we look forward to serving you again in the future :)

10/10 Excellent

Jade Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation choice for my short stay in Guam. Highly recommended!
Response from Harmon Loop Hotel on 5 Oct 2023
Thank you for taking the time to write to us! We're extremely happy that you had a positive experience, and we're grateful for your feedback. We hope to see you again soon :)

8/10 Good

VINCENT E.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice, clean property with everything within walking distance The staff and service is excellent! Room is very clean and had the amenities needed for our stay. Alit of dining options right outside the hotel. A great place to stay if you just need a safe, quiet and clean place to stay.
Stayed 3 nights in Sep 2023
Response from Harmon Loop Hotel on 29 Sept 2023
Thank you for taking the time to write to us! We're extremely happy that you had a positive experience, and we're grateful for your feedback. We hope to see you again soon :)

8/10 Good

VINCENT E.

Stayed 5 nights in Sep 2023
Response from Harmon Loop Hotel on 19 Oct 2023
Thank you so much for taking the time to leave an excellent rating and we look forward to serving you again in the future!

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services and location love it close to everything.
Stayed 4 nights in Sep 2023
Response from Harmon Loop Hotel on 18 Sept 2023
Thank you for taking the time to write to us! We're extremely happy that you had a positive experience, and we're grateful for your feedback. We hope to see you again soon :)

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2023
Response from Steph on 14 Sept 2023
Thank you so much Ms Irene for taking the time to leave an excellent rating and we look forward to serving you again in the future :)

10/10 Excellent

Clarissa M Q

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Steph on 25 Aug 2023
Thank you for choosing Harmon Loop Hotel as your place to stay! We hope to see you again soon :)

8/10 Good

Romeo

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The stay was amazing, room was cold which i love, rooms are spacious but i guess we need to put bidet on our CR
Stayed 5 nights in Jul 2023
Response from Steph on 4 Aug 2023
Thank you for choosing Harmon Loop Hotel as your place to stay! We appreciate your feedback, We hope to see you again :)

10/10 Excellent

Alexis

Stayed 3 nights in Jul 2023
Response from Steph on 20 Aug 2023
Thank you for choosing Harmon Loop Hotel as your place to stay! We hope to see you again soon :)

10/10 Excellent

Enrico

Stayed 3 nights in Jul 2023
Response from Steph on 30 Jul 2023
Thank you for choosing Harmon Loop Hotel as your place to stay! We hope to see you again soon :)

10/10 Excellent

Eliceo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
so relaxing
Stayed 1 night in Jul 2023
Response from Lincy on 24 Jul 2023
We appreciate your feedback.Hope to see you again!

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Harman Loop Hotel
Easy and fluid check. Friendly and professional staff. Clean rooms and a great location.
Stayed 1 night in Jun 2023
Response from Lincy on 6 Jul 2023
Thank you for your feedback.Hope to see you again!

2/10 Terrible

Gibroney

Stayed 1 night in Jun 2023

2/10 Terrible

Mary Jane

Disliked: Cleanliness, staff & service, property conditions & facilities
poor customer service

2/10 Terrible

Dennis

The Hotel told us they did not take any reservations due to the hotel conditions We didn’t checked in that night Travelocity should check the hotel status before they open booking for their customers
Stayed 1 night in Jun 2023

2/10 Terrible

Shawn

Stayed 6 nights in May 2023

2/10 Terrible

HANNAH-MARIE L

Stayed 1 night in Jun 2023

6/10 Okay

John

Travelled with family
The hotel was closed.
Stayed 2 nights in May 2023