All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hey Keith. Thank you for taking the time to leave us a review. We look forward to having you back for any future stays.
2/10 Terrible
Christine
Business traveller
20 Feb 2024
Disliked: Staff & service
Christine
Stayed 1 night in Feb 2024
Response from Heritage Place on 12 Mar 2024
Hi Christine we're sorry to hear that your stay wasn't great. Please feel free to contact the hotel to let us know of any issues that may have occurred during your stay. Your feedback is important to us so that we can make sure that problems can be fixed for any future stays.
Hey Mrs. Latonya! Thank you for taking out the time to leave us a review. We are happy to see that you enjoyed you stay and hope to see you again soon.
Thank you Tonya for the review and for supporting our small business! We appreciate the compliments on our staff and hope to see you back with us soon.
It was good. Breakfast was good. Would be nice to have some kind of lunch or snacks and coffee during the day.
Verified traveller
Stayed 3 nights in Jun 2023
Response from Brooke on 24 Jun 2023
Good Morning, and thank you for taking the time to review our property online. Thank you for suggestions as well. Upon your next visit, you may visit our breakfast room for tea and coffee anytime of the day. We can also supply you with extra coffee for your room if you would like! Hope to see you soon!
I was very pleased with the hotel, only issue was the AC did not cool the room during the night. It was clean and staff was friendly.
Denise
Stayed 2 nights in Jun 2023
Response from Brooke on 14 Jun 2023
Hi Denise! Thank you for taking the time to leave us a review, we appreciate your business and feedback. We’re glad to hear you were satisfied with your stay and hope to see you back soon!
10/10 Excellent
Jason
7 Jun 2023
Jason
Stayed 1 night in Jun 2023
Response from Brooke on 27 Jun 2023
Hey Jason, thank you for taking the time to leave a review for our property. We appreciate your business and hope to see you soon!
Clean rooms, friendly staff, coffee juice and snack area was well stocked and will definitely stay here again.
Bruce
Stayed 1 night in May 2023
Response from Brooke on 2 Jun 2023
Thank you Bruce for the compliments on our staff and property. We are so happy to hear that you enjoyed your stay and will be back. Thank you again for your business!
Everything about the hotel was excellent!!! I've never stayed at such an awesome place before!!! I will return soon!!! Thanks for such an outstanding stay!!!
Ike
Stayed 1 night in Apr 2023
Response from Brooke on 2 May 2023
Hey Ike! We are so happy to hear that you were satisfied with every aspect of your stay. Thank you for taking the time to compliment our property with this great review! We are looking forward to seeing you soon!
10/10 Excellent
tammy
Travelled with family, Travelled with family and small children, Travelled with partner
Thank you Tammy for taking the time to leave a review and compliment our property! We appreciate your business and hope that you enjoy the remainder of your stay!
The property was great , price was good,,,the only change i would make is putting usb ports to charge phones and such.
Richard
Stayed 1 night in Apr 2023
Response from Management on 11 Apr 2023
Thank you Richard for the review and the port suggestion. I believe all customers would appreciate that, we will definitely look in to providing that. Thanks again for your business
Tammy, thank you for taking the time to review us online! We appreciate your business and hope to see you back with us soon. Railroad Days in DeQuincy will be the second weekend in April!
Beautiful property and very clean. Whenever we come back to town we will definitely be staying here!!
Cieara
Stayed 1 night in Dec 2022
Response from Brooke on 26 Dec 2022
Hey Cieara! Thank you so much for taking the time to review us online! We appreciate your business and hope to see you and your family back with us soon! Happy Holidays!
Always great to come home for the holidays. The Heritage Inn is a perfect place to stay very nice staff very clean very affordable.
Tammy
Stayed 1 night in Dec 2022
Response from Brooke on 26 Dec 2022
Thank you Tammy for taking the time to review our property! We are so happy you were satisfied with your stay and hope to see you guys back with us soon. Happy Holidays!
Hi Yvonne,We are so sorry to hear that your experience with us wasn’t to your satisfaction. We apologize that your keys malfunctioned, and thought the issue was remedied when issued a working one. Upon our staffs inspection of the room for bugs, we found none but still issued you your refund and offered a suite at no charge. Again, we apologize for any inconvenience caused to you as we want all of our guests to have great stays with us.
This was an awesome hotel, my only concern was the front lobby door being left open, not sure if it locked at a certain time but with all the crazy events lately, I sure wish it did
Tierra
Stayed 1 night in Jun 2022
Response from Brooke on 24 Jul 2022
Hey Tierra! Thank you for your review! Yes, between the hours of 11pm and 7am, we have our doors locked and secure! Please know that we also have 24 hour surveillance as well. Thank you again for your business, we hope to see you back with us very soon!
One of the best Hotel’s we have stayed at for a long time! Very clean, spacious, comfortable and friendly places!
Verified traveller
Stayed 2 nights in May 2021
Response from Brooke on 31 May 2021
Thank you for taking the time to brag about us online! We hope you found your new home away from home with us, and appreciate your business! Happy Memorial Day Weekend! 🇺🇸
2/10 Terrible
Verified traveller
Travelled with family
25 May 2021
Liked: Cleanliness
Disliked: Staff & service, amenities
I reserved a king on April 9th and at checkin I was told they had a stay over and gave away my room instead of making the stay over move terrible management
Verified traveller
Stayed 2 nights in May 2021
Response from Brooke on 26 May 2021
Hi Mrs Hickman,
I’m very sorry to hear again about the troubles your experienced while staying with us. As I told you before, we have displaced guests that have been out of their homes for months now. They extend with us as the work on their homes progress, and it has been a slow process. I’m sorry again that you and your party were forced to sleep in a double queen bedroom when you specifically booked a single king. I completely understand your frustration.
Went home for a funeral the stay was nice from
Beginning to end very nice people , great customer service, clean room , more than I Expected
vicki
Stayed 3 nights in May 2021
Response from Brooke on 26 May 2021
Thank you Vicki for taking the time to brag about us online! We appreciate your business and hope to see you back with us soon! Of course, under happier circumstances. We are so sorry for your loss.