Exterior

Reviews of Heritage Place Hotel & Suites

2.5 out of 5
Heritage Place Hotel & Suites
1028 East 4th Street, DeQuincy, LA

Reviews

8.8

Excellent

Rating 10 - Excellent. 53 out of 90 reviews" "
Rating 8 - Good. 25 out of 90 reviews" "
Rating 6 - Okay. 8 out of 90 reviews" "
Rating 4 - Poor. 0 out of 90 reviews" "
Rating 2 - Terrible. 4 out of 90 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Michelle

Stayed 1 night in Apr 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had date ar nearby restaurant. Was easy access.
Stayed 2 nights in Mar 2024
Response from Heritage Place on 26 Mar 2024
Hey Brad. Thank you for taking the time to leave us a review. We're happy to see that your stay with us was convenient and went well.

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Heritage Place on 26 Mar 2024
Hey Keith. Thank you for taking the time to leave us a review. We look forward to having you back for any future stays.

2/10 Terrible

Christine

Business traveller
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Heritage Place on 12 Mar 2024
Hi Christine we're sorry to hear that your stay wasn't great. Please feel free to contact the hotel to let us know of any issues that may have occurred during your stay. Your feedback is important to us so that we can make sure that problems can be fixed for any future stays.

10/10 Excellent

cecil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Heritage Place on 8 Feb 2024
Thank you so much for taking the time to leave a review. We appreciate your time, and your business! We hope to see you again soon!

8/10 Good

Latonya

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Oct 2023
Response from Heritage Place on 7 Nov 2023
Hi Latonya! Thank you for taking the time to leave us a review, we are glad that you enjoyed your stay!

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness
Other than room was hot ok
Stayed 2 nights in Aug 2023
Response from Heritage Place on 7 Nov 2023
Hi Jennifer! Thank you for taking the time to leave us a review, we appreciate your business and feedback.

10/10 Excellent

Jenifer

Stayed 1 night in Oct 2023
Response from Heritage Place on 27 Nov 2023
Hey Jenifer! We're glad you enjoyed your stay! We hope to see you again soon!

10/10 Excellent

Felicitos

Stayed 2 nights in Sep 2023
Response from Heritage Place on 30 Sept 2023
We're glad you enjoyed your stay and hope to see you back soon!

10/10 Excellent

Ray

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff Very Friendly. Hotel Very Clean. Great place to stay. Will definitely stay again!!!
Stayed 1 night in Sep 2023
Response from Heritage Place on 17 Sept 2023
Thank you for the review! We are so happy that you enjoyed your stay. We are looking forward to having you stay with us again in the future.

8/10 Good

Latonya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Aug 2023
Response from Heritage Place on 17 Sept 2023
Hey Mrs. Latonya! Thank you for taking out the time to leave us a review. We are happy to see that you enjoyed you stay and hope to see you again soon.

8/10 Good

Latonya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Stay
Stayed 7 nights in Aug 2023
Response from Heritage Place on 3 Oct 2023
We're so glad you enjoyed your stay and look forward to your next visit.

8/10 Good

Shelia

Liked: Staff & service
Stayed 5 nights in Aug 2023
Response from Heritage Place on 27 Aug 2023
Hey Shelia. Thank you for taking the time out to leave us a review. We appreciate your business and hope to see you soon.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful town with lots to do.
Stayed 1 night in Jul 2023
Response from Brooke on 24 Jul 2023
Hey Robert! We are so glad you enjoyed your stay. Come back the second weekend in April and enjoy our Railroad Days Festival! Hope to see you soon!

10/10 Excellent

Joan, Spring

Stayed 1 night in Jul 2023
Response from Heritage Place on 27 Aug 2023
Hey Joan. Thank you for the review. We hope you enjoyed your stay with us and we hope to see you back soon.

10/10 Excellent

Wade

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and I still had complementary breakfast when I had to leave at 3:16am.amazing
Stayed 1 night in Jul 2023
Response from Brooke on 16 Jul 2023
Hey Wade! We appreciate your business and are so happy to hear that you enjoyed your stay. Hope to see you back soon.

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great clean and nice hotel/suite.
Stayed 1 night in Jul 2023
Response from Brooke on 16 Jul 2023
Hey Kevin! Thank you for taking the time to leave us a review. We appreciate your business and hope to see you back soon!

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was very clean and a great value. Best place we stayed on our road trip!
Stayed 1 night in Jun 2023
Response from Brooke on 30 Jun 2023
Thank you Stacey for staying with us at Heritage Place! We are so happy you enjoyed your stay. Hope to see you back soon!

10/10 Excellent

Nelson

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Highly recommended
Stayed 2 nights in Jun 2023
Response from Brooke on 27 Jun 2023
Hey Nelson! Thank you for taking the time to leave us a review! We appreciate your recommendation of our property and hope to see you back soon!

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful friendly place
Stayed 1 night in Jun 2023
Response from Brooke on 24 Jun 2023
Thank you Tonya for the review and for supporting our small business! We appreciate the compliments on our staff and hope to see you back with us soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. Breakfast was good. Would be nice to have some kind of lunch or snacks and coffee during the day.
Stayed 3 nights in Jun 2023
Response from Brooke on 24 Jun 2023
Good Morning, and thank you for taking the time to review our property online. Thank you for suggestions as well. Upon your next visit, you may visit our breakfast room for tea and coffee anytime of the day. We can also supply you with extra coffee for your room if you would like! Hope to see you soon!

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Review
I was very pleased with the hotel, only issue was the AC did not cool the room during the night. It was clean and staff was friendly.
Stayed 2 nights in Jun 2023
Response from Brooke on 14 Jun 2023
Hi Denise! Thank you for taking the time to leave us a review, we appreciate your business and feedback. We’re glad to hear you were satisfied with your stay and hope to see you back soon!

10/10 Excellent

Jason

Stayed 1 night in Jun 2023
Response from Brooke on 27 Jun 2023
Hey Jason, thank you for taking the time to leave a review for our property. We appreciate your business and hope to see you soon!

8/10 Good

Bruce

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, friendly staff, coffee juice and snack area was well stocked and will definitely stay here again.
Stayed 1 night in May 2023
Response from Brooke on 2 Jun 2023
Thank you Bruce for the compliments on our staff and property. We are so happy to hear that you enjoyed your stay and will be back. Thank you again for your business!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel. Would definitely stay there again.
Stayed 3 nights in May 2023
Response from Brooke on 29 May 2023
Hi Karen! Thank you for taking the time to review us online. We appreciate your business and hope to see you back soon.

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room very clean
Stayed 1 night in May 2023
Response from Brooke on 15 May 2023
Thank you Pam for the review! We hope you enjoyed everything about your stay, see you soon!

10/10 Excellent

Ike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was excellent!!! I've never stayed at such an awesome place before!!! I will return soon!!! Thanks for such an outstanding stay!!!
Stayed 1 night in Apr 2023
Response from Brooke on 2 May 2023
Hey Ike! We are so happy to hear that you were satisfied with every aspect of your stay. Thank you for taking the time to compliment our property with this great review! We are looking forward to seeing you soon!

10/10 Excellent

tammy

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty place
Stayed 2 nights in Apr 2023
Response from Brooke on 22 Apr 2023
Thank you Tammy for taking the time to leave a review and compliment our property! We appreciate your business and hope that you enjoy the remainder of your stay!

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great , price was good,,,the only change i would make is putting usb ports to charge phones and such.
Stayed 1 night in Apr 2023
Response from Management on 11 Apr 2023
Thank you Richard for the review and the port suggestion. I believe all customers would appreciate that, we will definitely look in to providing that. Thanks again for your business

10/10 Excellent

Tammy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great DeQuincy Hotel
Always a great place to stay value, cleanliness, customer service
Stayed 1 night in Apr 2023
Response from Management on 10 Apr 2023
Thanks Tammy for the amazing review! We appreciate you taking the time to say some kind words about our property. Thank you for your business!

10/10 Excellent

MARY

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I like the small town, near family.
Stayed 2 nights in Mar 2023
Response from Management on 13 Mar 2023
Thank you Mary for taking the time to leave us a review! We appreciate your business and hope to see you back with us soon!

10/10 Excellent

Samantha

Stayed 2 nights in Feb 2023
Response from Management on 13 Mar 2023
Thank you Samantha for the review! We hope to see you back at Heritage Place very soon!

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Brooke on 19 Feb 2023
Tammy, thank you for taking the time to review us online! We appreciate your business and hope to see you back with us soon. Railroad Days in DeQuincy will be the second weekend in April!

10/10 Excellent

Cieara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
Beautiful property and very clean. Whenever we come back to town we will definitely be staying here!!
Stayed 1 night in Dec 2022
Response from Brooke on 26 Dec 2022
Hey Cieara! Thank you so much for taking the time to review us online! We appreciate your business and hope to see you and your family back with us soon! Happy Holidays!

10/10 Excellent

Tammy

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Best place for the Holidays
Always great to come home for the holidays. The Heritage Inn is a perfect place to stay very nice staff very clean very affordable.
Stayed 1 night in Dec 2022
Response from Brooke on 26 Dec 2022
Thank you Tammy for taking the time to review our property! We are so happy you were satisfied with your stay and hope to see you guys back with us soon. Happy Holidays!

2/10 Terrible

Yvonne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Keys did not work, bugs in room.
Stayed 1 night in Nov 2022
Response from Brooke on 1 Dec 2022
Hi Yvonne,We are so sorry to hear that your experience with us wasn’t to your satisfaction. We apologize that your keys malfunctioned, and thought the issue was remedied when issued a working one. Upon our staffs inspection of the room for bugs, we found none but still issued you your refund and offered a suite at no charge. Again, we apologize for any inconvenience caused to you as we want all of our guests to have great stays with us.

10/10 Excellent

Hunter

Stayed 2 nights in Nov 2022

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in small town,
Stayed 1 night in Nov 2022
Response from Brooke on 24 Nov 2022
Thank you Carla for taking the time to leave a review! We appreciate your business and hope to see you back with us soon!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Brooke on 12 Nov 2022
Thank you Patrick for the review! We appreciate your business and hope to see you back with us soon!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Peter

Stayed 1 night in Oct 2022

8/10 Good

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet stay.
Stayed 1 night in Oct 2022
Response from Brooke on 18 Oct 2022
Thank you Belinda for taking the time to leave Heritage Place Hotel a review. We appreciate your business and hope to see you back with us very soon!

10/10 Excellent

Randall

Stayed 1 night in Oct 2022

10/10 Excellent

Brandi

Stayed 1 night in Jul 2022
Response from Brooke on 5 Aug 2022
Thank you Brandi for the review! We hope to see you back with us soon at Heritage Place!

8/10 Good

Vernon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vjones stay
My stay was very good! The only thing that was of concern to me was the high amount of bleach in the water.
Stayed 3 nights in Jul 2022
Response from Brooke on 26 Jul 2022
Thank you Vernon for taking the time to review us online! We appreciate your feedback and hope to see you back with us again soon!

10/10 Excellent

Tierra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an awesome hotel, my only concern was the front lobby door being left open, not sure if it locked at a certain time but with all the crazy events lately, I sure wish it did
Stayed 1 night in Jun 2022
Response from Brooke on 24 Jul 2022
Hey Tierra! Thank you for your review! Yes, between the hours of 11pm and 7am, we have our doors locked and secure! Please know that we also have 24 hour surveillance as well. Thank you again for your business, we hope to see you back with us very soon!

10/10 Excellent

Blake

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Brooke on 28 Jun 2022
Thank you Blake for booking your stay with us! We hope to see you back soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best Hotel’s we have stayed at for a long time! Very clean, spacious, comfortable and friendly places!
Stayed 2 nights in May 2021
Response from Brooke on 31 May 2021
Thank you for taking the time to brag about us online! We hope you found your new home away from home with us, and appreciate your business! Happy Memorial Day Weekend! 🇺🇸

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I reserved a king on April 9th and at checkin I was told they had a stay over and gave away my room instead of making the stay over move terrible management
Stayed 2 nights in May 2021
Response from Brooke on 26 May 2021
Hi Mrs Hickman, I’m very sorry to hear again about the troubles your experienced while staying with us. As I told you before, we have displaced guests that have been out of their homes for months now. They extend with us as the work on their homes progress, and it has been a slow process. I’m sorry again that you and your party were forced to sleep in a double queen bedroom when you specifically booked a single king. I completely understand your frustration.

10/10 Excellent

vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Went home for a funeral the stay was nice from Beginning to end very nice people , great customer service, clean room , more than I Expected
Stayed 3 nights in May 2021
Response from Brooke on 26 May 2021
Thank you Vicki for taking the time to brag about us online! We appreciate your business and hope to see you back with us soon! Of course, under happier circumstances. We are so sorry for your loss.