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Reviews of Quality Inn Brookings - University

2.5 out of 5
Quality Inn Brookings - University
514 Sunrise Ridge Rd, Brookings, SD

Reviews

8.0

Very good

Rating 10 - Excellent. 134 out of 416 reviews" "
Rating 8 - Good. 181 out of 416 reviews" "
Rating 6 - Okay. 56 out of 416 reviews" "
Rating 4 - Poor. 27 out of 416 reviews" "
Rating 2 - Terrible. 18 out of 416 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! Very helpful and friendly staff!
Stayed 1 night in May 2024

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll need to call back to the hotel as I see we'll be charged for an alarm clock if we take it. However, our room never had one in it. I assume that we won't be charged but will need to confirm.
Stayed 2 nights in May 2024

6/10 Okay

Karla

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The room did not have a smoke detector. A couple trays of breakfast food outside our door on the floor when we checked in that afternoon, and still there the next morning. However the staff was very helpful and friendly.
Stayed 2 nights in May 2024

10/10 Excellent

Kelly, Santa Fe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

Mykel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jenni

Business traveller, Travelled with pets
Liked: Staff & service
Breakfast was great both mornings. Clean and good options. Service was very good. We stay in hotels several times a month and many don’t understand the importance of good service. This place gets it.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and nice
Stayed 1 night in Apr 2024

8/10 Good

Lucy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Over all ,good for the price. The bathroom did't appear clean, like it was just wiped down quick. Hair in shower. It felt like the shower was not cleaned before our arrival.
Stayed 1 night in Apr 2024

8/10 Good

Lanette

Stayed 1 night in Apr 2024

4/10 Poor

Sheldon

Business traveller
Disliked: Amenities
Property is very dated; AC unit worked but was very old, noisy.
Stayed 1 night in Mar 2024

4/10 Poor

Ron

Disliked: Cleanliness, property conditions & facilities
Not very clean, needs more updating
Stayed 1 night in Mar 2024
Response from nil on 10 Mar 2024
sorry for inconvenience

8/10 Good

Dickson

Business traveller
Liked: Cleanliness, staff & service
Overall good value for the price. Tried to get the charge moved to my credit card from the one used by a local student to reserve the room for me, and the desk tried but it didn’t work. Now I will need to send the SDSU student reimbursement.
Stayed 1 night in Mar 2024

10/10 Excellent

Neethesh

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good and welcoming staff..! Very Kind and accommodating staff
Stayed 5 nights in Feb 2024
Response from nil on 4 Mar 2024
than you

8/10 Good

dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was fine for the price point
Stayed 1 night in Feb 2024

10/10 Excellent

Poojan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hassle free and simple stay, hotel right off the highway
Stayed 1 night in Jan 2024
Response from nil on 4 Mar 2024
than you

10/10 Excellent

doug

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from nil on 4 Mar 2024
thank you

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Cary

Stayed 3 nights in Feb 2024

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hot breakfast. Spacious room. Microwave and fridge! Great price!
Stayed 2 nights in Jan 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
While the hotel itself would get a lower grade than the 8.2 on Hotels.com, the staff was amazing. I had several difficulties present themselves due to terrible weather, and the hotel manager (?) went way above and beyond to help us out. When we felt stranded, he came to our rescue. I definitely appreciate everything you guys did to help us out last weekend!
Stayed 1 night in Jan 2024

10/10 Excellent

Yonatan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Lane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Little mixup with my last minute reservation. But the great staff got it worked out.
Stayed 1 night in Jan 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Michael, Yankton

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Cyndi

Travelled with family
Disliked: Staff & service, amenities
I am so mad! I asked for a room in Brookings, Oregon and was given this room in Brookings, South Dakota. When I realized the mistake, I called the motel directly and they refused to give me a refund! (It was early enough and they probably rented that room out to someone else that night.) Ugh! Terrible experience! Nightmare!
Stayed 1 night in Dec 2023

8/10 Good

Jody

Travelled with family
Liked: Staff & service
The sign out back read “Welcome to Day’s Inn”. Our door to our room was very difficult to shut. We came home the first night to find it ajar. But we quickly determined that it had to be shut with extreme force! There was no topper to our sink and I plucked a toothpaste lid out of the sink drain. It had been there for awhile. A light burned out in the bathroom. We had 4 people staying in the room, but they only applied us with 3 sets of towels, for 2 nights. They did not freshen up our room during the day after our first night. The breakfast sausage appeared raw. The eggs were rubbery. There was no peanut butter for the waffles. The cereal dispenser crushed the cereal into sand like particles. However, the room was clean and we felt safe.
Stayed 2 nights in Dec 2023

10/10 Excellent

William R, Springfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jill

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Very nice hotel. I was impressed. Super friendly staff at check in and the room was updated and super-comfy. Much nicer than other Quality Inns I have stayed at.
Stayed 1 night in Dec 2023

8/10 Good

Karen

Most comfortable bed I’ve ever slept in in a motel
Stayed 1 night in Dec 2023

8/10 Good

MyLien

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Stayed 1 night in Nov 2023

4/10 Poor

Brett

Disliked: Property conditions & facilities
Furniture in room in terrible shape. Fabric on chair torn up with padding hanging out. Bathroom looked unclean.
Stayed 1 night in Nov 2023

10/10 Excellent

Travis

Stayed 1 night in Nov 2023

8/10 Good

Rodney

Liked: Cleanliness, staff & service
Great location near the interstate and good value for the price.
Stayed 1 night in Nov 2023

10/10 Excellent

Amy

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Conveniently located off interstate. Extremely reasonable price. Interior needed repairs (scrapes in drywall, doors removed - but hinges still attached, shredded material on arms of chair in room, etc.)
Stayed 1 night in Nov 2023

8/10 Good

CLARK

Stayed 1 night in Oct 2023

8/10 Good

Kent, Decorah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location.
Stayed 5 nights in Oct 2023

8/10 Good

Linda

Stayed 3 nights in Oct 2023

2/10 Terrible

Sue

Stayed 1 night in Oct 2023

8/10 Good

calli

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Stephanie

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms were fairly clean and did not smell funny. The walls are thin however, and conversations in the hallway can be clearly heard (especially late at night). Even though the listing for this hotel clearly shows a pool- there is none! Staff was very friendly & the beds were clean and comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Comfortable
Clean, comfortable, and friendly staff.
Stayed 1 night in Sep 2023

6/10 Okay

Natasha Dressen

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No thrills
Definitely nothing special, especially for the price. The rooms do not smell good, breakfast below the standard of a typical hotel breakfast. Staff were nice!
Stayed 1 night in Sep 2023

6/10 Okay

Kent, Decorah

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property could be better cleaned around entrances and exits.
Stayed 5 nights in Sep 2023

8/10 Good

Brian

Stayed 1 night in Sep 2023

4/10 Poor

Steve

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Steve
dirty public areas, bird poop in entryway, chunk out of wall, disconnected pipes under the ledge, the door safety was missing, the bench missing slats and the strip in the doorway is a tripper.
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very reasonable
Clean room, comfotable bed, nice staff and within walking distance of restaurants.
Stayed 1 night in Sep 2023