View from room

Reviews of The Shores Resort & Spa

4 out of 5
The Shores Resort & Spa
2637 S Atlantic Avenue, Daytona Beach Shores, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 731 out of 1281 reviews" "
Rating 8 - Good. 282 out of 1281 reviews" "
Rating 6 - Okay. 139 out of 1281 reviews" "
Rating 4 - Poor. 67 out of 1281 reviews" "
Rating 2 - Terrible. 62 out of 1281 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay!
Stayed 3 nights in May 2024

10/10 Excellent

Jaclyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach access was amazing. The pool and hot tub were not crowded and perfect temperatures. They gave our 8 year old son a free beach ball which he loved! The smores at night at the campfire was such a sweet touch. Our room was large and clean. Everything about this property was fantastic. Would definitely come back.
Stayed 1 night in May 2024
Response from General Manager on 9 May 2024
Jaclyn,We could not be happier that you and your family had a perfect oceanfront retreat at The Shores Resort & Spa. We’re pleased that your son enjoyed our welcome beach ball and we hope you enjoyed our welcome drinks. It warms our hearts to know you had a cozy night by our fire pits and relished our s’mores kits. We’re excited to know you’d come back and we cannot wait to welcome you back.

10/10 Excellent

larry m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Feb 2024
Response from General Manager on 8 May 2024
Larry,Your review sounds as delightful as the soothing ocean waves in the morning. We’re glad you had a perfect stay and that you found our oceanfront resort enjoyable. We look forward to welcoming you back to The Shores Resort & Spa soon.

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
A top rated hotel, everyone very friendly,very clean ,very pleasant hotel to stay. I would recommend it !!!
Stayed 3 nights in May 2024
Response from General Manager on 8 May 2024
Lucy, thank you for your glowing review! We're pleased that you experienced the top rated hospitality of our resort first-hand and we can't wait to welcome you back for another fantastic experience at The Shores Resort & Spa!

6/10 Okay

Shannon

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
We’ve been staying at the shores for 2 years now. Property is overall okay. Lost a few key features that I liked which was the Starbucks (replaced with “the market”) and no longer get a signature drink voucher from the bar outside upon arrival (this was a nice touch). Second time in a cabana suite and the rooms are tired. Carpets need replacing, the curtains need replacing and mattresses need replacing. This would go a long way to refreshing the space. Hot tubs were cold. I am not sure I would stay here in the future for the price.
Stayed 2 nights in Feb 2024
Response from General Manager on 8 May 2024
Shannon, We’re honored to hear we’ve been your preferred resort in Daytona Beach for over two year! We’ve noted your feedback. Your satisfaction is our top priority and we’ll consider each detail of your feedback for improvement so we can continue to be your top choice. We’d like to add that while we don’t provide vouchers for drinks, we do offer a complementary welcome drink. We hope to regain your trust on a future visit, your drink and the sunny shores of Daytona Beach will be waiting for you!

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Apr 2024
Response from General Manager on 6 May 2024
Kenny, thank you for your kind words! We're delighted that you had a wonderful experience at The Shores Resort & Spa. Our oasis by the beach offers breathtaking views that we're thrilled you enjoyed. Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back for another relaxing retreat soon!

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff
Stayed 1 night in Apr 2024
Response from General Manager on 3 May 2024
Terry, thank you for your glowing review! We're delighted to hear that you found The Shores Resort & Spa to be a tranquil retreat. Your satisfaction is our top priority, and we're thrilled that you had a wonderful experience. We can't wait to welcome you back for another memorable stay in paradise!

10/10 Excellent

Damon

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here every year for a week during Jeep beach
Stayed 6 nights in Apr 2024
Response from General Manager on 1 May 2024
Damon, thank you for choosing to stay with us during Jeep Beach week! We're delighted that you make our resort your home away from home each year. It's wonderful to have you as our guest, and we can't wait to welcome you back to The Shores Resort & Spa for another fantastic stay next year!

10/10 Excellent

Lydia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shores is my break from reality, my peace of mind. The food at the Azure restaurant is awesome and the smell of the hotel when you enter is immaculate. I can't forget about the fire pits meant for snores at night, I don't eat smores but it's a peaceful vibe.
Stayed 2 nights in Apr 2024
Response from General Manager on 1 May 2024
Lydia, thank you for your kind words! We're thrilled that The Shores Resort & Spa has such a special place in your heart. It's fantastic to hear that you enjoyed the food at Azure restaurant and that each aspect of your stay was immaculate. We're delighted that you enjoyed the fire pits and their relaxing ambiance. We look forward to welcoming you back for another wonderful stay in our seaside oasis!

8/10 Good

Nelson

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Overall not bad for price
Stayed 2 nights in Apr 2024
Response from General Manager on 1 May 2024
We appreciate your wonderful rating! We're glad to hear that you had an exceptional stay and enjoyed the scenic views from our beachfront location and experienced the warm hospitality we’re known for. We look forward to welcoming you back to The Shores Resort & Spa for another memorable stay.

8/10 Good

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property had lots of amenities. Enjoy nights beachside with fire for smores
Stayed 2 nights in Apr 2024
Response from General Manager on 1 May 2024
We're delighted to hear that you enjoyed the amenities at our property, especially the beachside firepits for s'mores! There's something truly magical about gathering around the fire, roasting marshmallows, and enjoying the serene atmosphere of the beach at night. We're thrilled that you had a wonderful experience, and we look forward to welcoming you back for more memorable moments at The Shores Resort & Spa!

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from General Manager on 1 May 2024
Thank you so much for your feedback! We're thrilled to hear that you were delighted by your stay at The Shores Resort & Spa. We strive to provide top-notch hospitality in every aspect of your stay, and we're overjoyed that we could exceed your expectations. It's heartwarming that the beauty of our beach and the oasis-like atmosphere of our resort made us a special place for you. We can't wait to welcome you back for more cherished memories.

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This mine and my daughters third time at The Shores. We will continue to visit. Everything is truly excellent service on the property. Five stars all the way around
Stayed 3 nights in Apr 2024
Response from General Manager on 1 May 2024
Thank you so much for choosing The Shores Resort & Spa as your preferred destination for family getaways. Your continued loyalty means the world to us, and we're thrilled to be a part of your family traditions. We can't wait to welcome you back for many more memorable stays filled with warmth, comfort, and the joy of being together.

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from General Manager on 6 May 2024
Marla, we're so grateful for your positive feedback! It warms our hearts to hear that you had a delightful experience at The Shores Resort & Spa. We can't wait to welcome you back for another unforgettable getaway!

8/10 Good

Jada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my 1st stay here. When I return to Daytona, I WILL re-book it! Thanks to everyone there😘
Stayed 5 nights in Apr 2024
Response from General Manager on 26 Apr 2024
Jada, thank you for choosing The Shores Resort & Spa for your first stay in Daytona Beach! We're thrilled to hear that your experience exceeded your expectations. It's our goal to create magical moments for our guests, and we're delighted that our team's efforts made your stay memorable. Your kind words are truly appreciated, and we're excited to welcome you back for another unforgettable getaway.

8/10 Good

Joann, Campbellville

Travelled with partner
Liked: Cleanliness, staff & service
Liked the location on the beach. Hotel rooms were clean but quiet dated. All staff were excellent.
Stayed 3 nights in Apr 2024
Response from General Manager on 22 Apr 2024
Joann, thank you for choosing to stay with us at The Shores Resort & Spa. We're glad to hear that you liked the location right on the beach and found our rooms clean. Your feedback about the appearance of our rooms has been noted, and we'll certainly consider it as we strive to provide the perfect beachside oasis. We're pleased that our staff provided excellent service throughout your stay, and we hope to have the opportunity to welcome you back for an even better experience in the future.

10/10 Excellent

Samantha, Palmetto Bay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option in Delray.
Stayed 2 nights in Mar 2024
Response from General Manager on 22 Apr 2024
Samantha, thank you for choosing The Shores Resort & Spa for your getaway in Daytona Beach! We're thrilled that you had a great experience with us. With our stunning beachfront location and top-notch amenities, we strive to provide our guests with a truly memorable stay. We can't wait to host you again for another unforgettable escape!

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing- every single interaction! The valet service outstanding- yes you have to pay for this service- $25 a day to park your own or $30 a day for valet! Pool was heated- nice outdoor dining and food and drinks always available at Tiki Bar Every where was super clean! Daytona drive on the beach waa new to us! This section of town calm and Traffic nothorrible Nice play to run away for a few days! Definitely $$$$ Lotsa hidden fees is my one warning to all!
Stayed 3 nights in Apr 2024
Response from General Manager on 22 Apr 2024
Terry, thank you for your kind words! We're thrilled that you had an amazing experience at The Shores Resort & Spa. From the outstanding service provided by our staff to the heated pool and delicious dining options at the Tiki Bar, it sounds like you made the most of your getaway. We appreciate your feedback and look forward to welcoming you back for another fantastic stay by the beach!

10/10 Excellent

Nancy

Travelled with family
Great ocean views
Stayed 2 nights in Apr 2024
Response from General Manager on 22 Apr 2024
Nancy, thank you for sharing your wonderful experience with us! We're thrilled that you enjoyed the great ocean views at The Shores Resort & Spa. There's truly something magical about waking up to the sound of waves crashing against the shore and soaking in the beauty of Daytona Beach. We can't wait to welcome you back for another delightful stay by the sea!

10/10 Excellent

Tara

Travelled with partner
Liked: Amenities
Everyone was super friendly and so welcoming! Super clean as well!
Stayed 2 nights in Apr 2024
Response from General Manager on 18 Apr 2024
It's wonderful to know you found our oasis by the beach to be friendly and welcoming, just like the gentle breeze caressing the shore. We can't wait to welcome you back to The Shores Resort & Spa for more beachside bliss and warm hospitality!

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as you walk into the lobby you are created with a friendly smile and the beautiful spa-like aroma. The only issue is the shower, there's no shower door and there's no way of NOT getting water all over the bathroom floor. We asked for extra towels and they were delivered timely. Great service - the staff is very kind!
Stayed 1 night in Apr 2024
Response from General Manager on 17 Apr 2024
It’s satisfying to hear that every moment you spent at The Shores Resort & Spa was wonderful. I appreciate your kind words about our team, and I could not be happier that every single one of your senses, from sight to smell, was captivated by our resort, allowing you to fully relax and immerse yourself in the beauty of Daytona Beach. We appreciate your feedback about the shower, and we'll certainly consider it as we strive to improve our guests' experiences. We hope to welcome you back soon for another perfect ocean-side retreat!

6/10 Okay

Frédéric

Stayed 3 nights in Apr 2024
Response from General Manager on 1 May 2024
Thank you for sharing your feedback with us. We're glad you had an overall good experience. However, we’re disheartened we did not fulfill your expectations. Please knowyour feedback will be considered as we strive to provide seamless experiences to each of our guests. If you'd like to share more details about your stay, please don't hesitate to reach out to us directly. We hope to welcome you back for an improved stay in the future.

10/10 Excellent

Gregory

Stayed 2 nights in Apr 2024
Response from General Manager on 1 May 2024
Thank you for sharing your rating. Creating an idyllic retreat for our guests is our top priority and we’re glad everything was perfect during your stay. We look forward to welcoming you back for another delightful stay at The Shores Resort.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from General Manager on 10 Apr 2024
Thank you so much for your feedback! We're overjoyed that every aspect of your stay at The Shores Resort & Spa exceeded your expectations. We can't wait to welcome you back so you can once again bask in the beauty of Daytona Beach!

10/10 Excellent

Tomeka

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was Great... Absolutely LOVED this property!!!
Stayed 2 nights in Apr 2024
Response from General Manager on 5 Apr 2024
Your feedback fills us with joy! We're thrilled to hear that you fell in love with The Shores Resort & Spa during your visit. Our property is more than just a place to stay—it's a haven of tranquility where the beauty of Daytona Beach meets unparalleled hospitality. It brings us immense pleasure to know that you embraced the charm and elegance of our resort, and we can't wait to have you back to bask in the breathtaking views, soothing ocean waves, and warm hospitality once again.

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice quick getaway to Daytona for the SuperCross.
Stayed 2 nights in Mar 2024
Response from General Manager on 10 Apr 2024
We could not be happier to hear that you chose to stay at The Shores Resort & Spa for the SuperCross. We’re so glad you could have the best of Daytona Beach while staying with us: the sun-kissed white sands and turquoise water, plus the motorbike experience! We look forward to hosting you again soon!

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General Manager on 26 Apr 2024
Cynthia, thank you for sharing your delightful experience with us! We're thrilled to hear that you had a fantastic stay at The Shores Resort & Spa. Your feedback motivates us to continue delivering exceptional experiences, and we can't wait to welcome you back for another unforgettable beachside retreat!

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great
Stayed 3 nights in Mar 2024
Response from General Manager on 4 Apr 2024
Thank you for your feedback! We're delighted to hear that you enjoyed your room at The Shores Resort & Spa. Providing comfortable and inviting accommodations is a top priority for us, and we're thrilled that you found your room to be great. We hope you had a relaxing and enjoyable stay with us, and we look forward to welcoming you back for another wonderful experience in the future!

8/10 Good

Dorthea

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated hotel. The Staff was pleasant and helpful. I enjoyed the dining options, and in house conveniences (marketplace store, indoor dining and lounge, and poolside dining with an ocean view. There are several fire pits for evenings at poolside and making s’mores (kits provided at the front desk), and a poolside tiki hut that serves Spirits. I gave 4 of 5 stars because my room’s phone did not work, and I reported it and waited for maintenance to show, but they never came. I was a bit annoyed, because I had a dog with me and needed to be present for maintenance. There is a slight inconvenience having to get on the elevator to floors 3 or 5 to access the ice machines. There is no microwave in the rooms, but there is one in the Marketplace store and one in the lobby. There are mini refrigerators in the rooms, and refillable bottles to access the water machines throughout the hotel. I stayed in a Cabana Rm (102) near the hot tub, and children were using it unsupervised as a baby pool. There’s no enforcement of the “Must be 17 y.o.” I also had to request Rm svc by 3pm, because they hadn’t been there. Someone did come within 30 mins. My stay was after the Spring break crowd, so the hotel was not crowded. I would absolutely stay again.
Stayed 2 nights in Apr 2024
Response from General Manager on 4 Apr 2024
Thank you for sharing your detailed feedback with us! We're thrilled that you enjoyed your stay at The Shores Resort & Spa. It's fantastic to hear that our staff provided pleasant and helpful service and that you found our dining options and amenities to your liking.We're disappointed to hear about the issues you experienced with your room's phone and the delay in maintenance response. Your comments have been shared with our team to ensure prompt resolution and better communication in the future. We’ve also noted your comments about the accessibility to our ice machines and the hot tub, situation. Please know we'll address this internally to enhance our guest experience. Despite these challenges, we're delighted to hear that you would stay with us again. We can't wait to welcome you back to The Shores Resort & Spa for another delightful stay, where you can continue to enjoy our beachfront oasis and exceptional hospitality!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Very friendly location was very good. Overall great place.
Stayed 3 nights in Mar 2024
Response from General Manager on 4 Apr 2024
Thank you for your fantastic feedback! We're thrilled to hear that you had a wonderful experience at The Shores Resort & Spa and that you found our staff to be excellent and friendly. We’re also pleased you enjoyed our prime location with direct access to the stunning shores of Daytona Beach, where you could soak up the sun and enjoy the calming sounds of the ocean waves. We can't wait to welcome you back for another great stay!

10/10 Excellent

Deanda

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was great but did not like the cost to park your car each night .
Stayed 2 nights in Mar 2024
Response from General Manager on 4 Apr 2024
Thank you for sharing your experience with us! We're delighted to hear that you had a great experience and enjoyed our service. Your feedback about the parking fees is valuable to us, and we'll certainly consider it as we strive to enhance our guests' overall experience. We look forward to welcoming you back for another enjoyable stay at The Shores Resort & Spa!

10/10 Excellent

Johnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The one thing I hated was having to keep buying movies for my kids. If they are kid movies they should be free. Or buy a package deal. Or at least be able to rewatch the movie you bought during your stay. Thank you! Johnn Cressman
Stayed 3 nights in Mar 2024
Response from General Manager on 4 Apr 2024
Thank you so much for your glowing review, Johnn! We're thrilled to hear that you had a wonderful stay l at The Shores Resort & Spa. Your feedback about the movie options for kids is truly appreciated, and we'll definitely take it into consideration as we strive to make our guests' experiences even better. As you know, there's something truly magical about spending time by the beach, and we're delighted that you and your family could enjoy that charm with us. We're already looking forward to welcoming you back for another fantastic stay by the ocean. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know!

10/10 Excellent

Tricia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, amazing customer service! We surprisingly got a room upgrade and the room was such a pleasant surprise. The hotel itself is beautiful. Gorgeous sunrise view from oceanfront rooms. Every single staff member we encountered was friendly and professional. The self-service parking is huge and is connected to the hotel by a covered walkway. Breakfast at Azure was pretty good. Would definitely stay here again.
Stayed 2 nights in Mar 2024
Response from General Manager on 4 Apr 2024
Knowing that your experience at The Shores Resort & Spa surpassed your expectations brings us immense joy. The room upgrade must have been a delightful surprise, and we're glad it added to the overall enjoyment of your stay. It’s wonderful to hear that you found every staff member you encountered to be friendly and welcoming.The sunrise views from our oceanfront rooms are indeed breathtaking, offering a serene start to your day that's hard to beat. It's fantastic that you were able to soak in the beauty of the ocean firsthand. Additionally, we're pleased to hear that you found our self-service parking convenient and that you enjoyed a satisfying breakfast at Azure.We can't wait to have the pleasure of welcoming you back for another memorable stay. Until then, we'll be here, ready to provide you with another fantastic experience at our oasis by the sea!

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Mar 2024
Response from General Manager on 22 Apr 2024
Erin, we're glad you had a positive experience overall at The Shores Resort & Spa. We look forward to exceeding your expectations during your next visit! The beauty of Daytona Beach will be waiting for you!

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our family of 6 stayed 5 nights and we will definitely be back to the Shores! It was a 5 star experience all around! Great for families!
Stayed 5 nights in Mar 2024
Response from General Manager on 3 Apr 2024
Thank you for choosing The Shores Resort & Spa for your family getaway! We're delighted to hear that you had a wonderful 5-star experience during your stay with us. Creating memorable moments is what we strive for, and we're thrilled that we could provide you with such a fantastic stay. We look forward to welcoming your family back for many more unforgettable experiences by the shore!

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on 22 Apr 2024
Beata, thank you for taking the time to leave us a review! We're delighted that you had a wonderful experience at The Shores Resort & Spa. Your satisfaction is our top priority, and we're thrilled that you enjoyed your time with us. We can't wait to welcome you back for another amazing stay in paradise!

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shores Resort was a great location for our trip to Daytona Beach. However, the staff there made the stay outstanding. Every person on site was extremely friendly and helpful. They made our stay so enjoyable!
Stayed 7 nights in Mar 2024
Response from General Manager on 4 Apr 2024
What a delight it is to hear about your exceptional experience at The Shores Resort & Spa! We're thrilled that our dedicated team could make your stay truly unforgettable. As you bask in the serenity of our soft sands and breathtaking ocean views, know that it's our pleasure to provide you with a seamless and memorable escape. We can't wait to welcome you back for more perfect stays!

10/10 Excellent

aanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a beautiful stay with many accommodations
Stayed 4 nights in Mar 2024
Response from General Manager on 3 Apr 2024
Thank you for sharing your experience! We're thrilled that you had a fantastic stay and indulged in our oceanfront amenities, surrounded by breathtaking views and our signature warm hospitality. We look forward to your return to The Shores Resort & Spa for another memorable getaway. Embrace the allure of crystal-clear waters and powdery white sands, beckoning you for yet another unforgettable seaside retreat!

10/10 Excellent

Brandy

Stayed 2 nights in Feb 2024
Response from General Manager on 22 Apr 2024
Brandy, thank you for the stellar review! We're delighted that you had a fantastic time at The Shores Resort & Spa. Our team works hard to ensure that every guest feels welcomed and pampered during their stay. We're glad that you appreciated our efforts and enjoyed your time with us. Looking forward to your next visit!

10/10 Excellent

Daniel, Chilliwack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really great time here the staff was fantastic and friendly we Will definitely be back!
Stayed 2 nights in Mar 2024
Response from General Manager on 1 Apr 2024
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had a fantastic time at The Shores Resort & Spa and that our staff contributed to making your stay memorable. Our idyllic location on Daytona Beach adds an extra touch of charm to your getaway, and we're delighted that you enjoyed our oceanfront facilities. We can't wait to welcome you back for another fantastic stay by the beautiful shores of Daytona Beach!

10/10 Excellent

Zachariah

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from General Manager on 3 Apr 2024
Thank you so much for your feedback! We're overjoyed that you enjoyed every aspect of your stay at The Shores Resort & Spa. It's heartwarming to learn we exceeded your expectations and we’re delighted that the beauty of our white sand beach and the oasis-like atmosphere of our resort made your stay special. We can't wait to welcome you back for more excellent experiences!

10/10 Excellent

Alexandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED our stay here. The ocean view room is absolutely the most gorgeous view to wake up too. Staff is so friendly. Our rooms were clean. The only thing that was a down side even though I know it’s not their fault, is that if you have a room with a shared door for shared rooms, you can hear the people next door to you. Other than that, 10/10. Definately coming back.
Stayed 2 nights in Mar 2024
Response from General Manager on 29 Mar 2024
Thank you for your glowing review! We're thrilled to hear that you loved your stay at The Shores Resort & Spa. Waking up to the breathtaking ocean view from your room sounds like the perfect start to any day. We're delighted that our friendly staff made your experience even more enjoyable, and we're pleased to hear that your rooms were clean and comfortable.While we understand your concern about noise from shared rooms, we're thrilled that it didn't detract too much from your overall experience and we’ll consider it for improvement. We can't wait to welcome you back for another memorable stay by the sea!

10/10 Excellent

Christa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great, the staff was amazing. The only negative comment is that the area surrounding the hotel was in a lot of construction. Lot of businesses closed, and it was run down. Sad to see.
Stayed 2 nights in Mar 2024
Response from General Manager on 4 Apr 2024
Thank you so much for your glowing review! We're thrilled that you found our property to be a true oasis of relaxation. Despite the surrounding construction, we're committed to offering our guests a serene and peaceful environment where they can escape the hustle and bustle of everyday life. Your satisfaction is our top priority, and we're delighted that we were able to provide you with a 5-star experience. We can't wait to welcome you back to The Shores Resort & Spa for another incredible stay!

10/10 Excellent

Sasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious with a beautiful bathroom. The rate was so reasonable for overlooking the ocean.
Stayed 2 nights in Mar 2024
Response from General Manager on 27 Mar 2024
Thank you for sharing your feedback! We're delighted to hear that you enjoyed the spaciousness of your room and the beautiful ocean views. At The Shores Resort & Spa, we take pride in offering our guests a tranquil retreat where they can unwind and soak in the breathtaking vistas of the ocean. We're thrilled that you found your stay enjoyable, and we look forward to welcoming you back for another idyllic getaway.

8/10 Good

Iona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the walk over from self parking to the lobby. Front desk staff, quick to provide a friendly greeting. The valet staff on Thursday afternoon at check in were fabulously helpful. The room was nicely laid out. The shower water pressure is comparable to a soft wet sad noodle. I have really thick long hair, I dreaded hair wash day, for good reason. Ironically every time I showered & thought of the lack of water pressure, it sprayed me right in the face!
Stayed 4 nights in Mar 2024
Response from General Manager on 27 Mar 2024
Thank you for sharing your experience with us! We're delighted that you enjoyed your stay. It's fantastic that the valet staff went above and beyond to assist you during your check-in, ensuring a smooth start to a wonderful stay.As for your room, we're thrilled that you found it nicely laid out and comfortable. We understand the importance of a rejuvenating shower experience, and we apologize for any inconvenience caused by the water pressure. Our team will look into this matter promptly to ensure that all our guests enjoy a seamless experience.Despite this, we hope you were able to take in the beauty of our beachfront location and enjoy the breathtaking views of the ocean. Daytona Beach offers a serene and picturesque backdrop, perfect for relaxation and unwinding. Coupled with our commitment to providing exceptional service, we strive to create an idyllic retreat for all our guests.Thank you once again for choosing The Shores Resort & Spa for your stay. We look forward to welcoming you back for another memorable experience.

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Generally enjoyed the stay. Nice facility on the beach and friendly staff. A little disappointed with apparent rationing of room towels. I guess they only expect that you take 1 shower a day.
Stayed 4 nights in Mar 2024
Response from General Manager on 27 Mar 2024
Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed your stay and found our oceanfront resort pleasant, with friendly staff to assist you throughout your visit.Ensuring our guests have a comfortable and enjoyable stay is our top priority, and we'll certainly address your concerns regarding the towels. We appreciate your valuable feedback as it helps us to continually improve our services. Despite this inconvenience, we hope you were able to soak in the beauty of Daytona Beach and make the most of your time with us.Thank you for choosing The Shores Resort & Spa! We look forward to your return, the white sand will be waiting for you!

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities
This resort was extremely clean . It had a wonderful smell as soon as you walked in , the rooms was clean and the valet parking was so nice . Thr grounds were kept up and the pools were super clean . I would stay here again .
Stayed 2 nights in Mar 2024
Response from General Manager on 27 Mar 2024
Thank you for sharing your experience with us! We're thrilled to hear that you found your room to be the perfect retreat during your stay at The Shores Resort & Spa. It's wonderful to know that you enjoyed the pristine cleanliness and comfort of your accommodations, providing you with a relaxing oasis throughout your visit. We're also glad to hear that you appreciated the inviting aroma upon arrival and that our valet parking and well-kept grounds and pools added to your overall experience. Your satisfaction is our top priority, and we're honored that you would choose to stay with us again.As you plan your next visit, our pristine white sand beach and breathtaking ocean views await your return, promising another memorable stay at The Shores Resort & Spa! We can't wait to welcome you back for another unforgettable experience by the sea.

6/10 Okay

Alma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was over $500 for 2 nights with a coastal view and king bed. Although clean, bathrooms are not new and there was black mold in a portion of the shower corner. Restaurant & bar on site. Not the greatest food but edible. Staff was efficient. Not worth $500 stay. Valet is $25 per day & I had to get my own car due to checkins and 1 valet on duty.
Stayed 2 nights in Mar 2024
Response from General Manager on 26 Mar 2024
Thank you for sharing your experience with us. We appreciate your feedback regarding your recent stay. We're glad to hear that you found the room clean and that our staff was efficient during your visit. However, we're sorry to hear about the issues you encountered. Please know that we take cleanliness seriously, and we will address this promptly to ensure a more comfortable experience for our guests in the future. We've noted your concerns regarding our valet parking and we regret any inconvenience caused. Please know we'll consider them as we strive to continuously enhance our guest experience. We hope to have the opportunity to better serve you in the future and provide you with a more enjoyable stay. If you have any further concerns or questions, please don't hesitate to reach out to us directly.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on 27 Mar 2024
Thank you for sharing your delightful experience with us! We're thrilled to hear that you had such a wonderful stay at The Shores Resort & Spa. With our pristine white sand beach and breathtaking ocean views, every moment here feels like a serene escape to paradise. We can't wait to welcome you back for more blissful moments by the sea.

10/10 Excellent

shameka

Great
Stayed 4 nights in Mar 2024
Response from General Manager on 26 Mar 2024
Your feedback is truly appreciated, and we're delighted to hear that your stay at The Shores Resort was nothing short of excellent. Our team works tirelessly to ensure that every aspect of your experience exceeds expectations, and it's wonderful to know that we succeeded in providing you with an idyllic retreat. We eagerly await the opportunity to welcome you back for another wonderful stay!