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Reviews of Holiday Inn Resort Daytona Beach Oceanfront, an IHG Hotel

3 out of 5
Holiday Inn Resort Daytona Beach Oceanfront, an IHG Hotel
1615 S Atlantic Ave, Daytona Beach, FL

Reviews

7.6

Good

Rating 10 - Excellent. 396 out of 1001 reviews" "
Rating 8 - Good. 270 out of 1001 reviews" "
Rating 6 - Okay. 154 out of 1001 reviews" "
Rating 4 - Poor. 93 out of 1001 reviews" "
Rating 2 - Terrible. 88 out of 1001 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and clean but some of the staff wasn't as helpful. Other staff made up for it. I enjoyed the pool and I had a nice view from our room. You're allowed to drive your car on the sand overall I had a fun experience.
Stayed 4 nights in May 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

8/10 Good

Tawanna

Liked: Cleanliness, staff & service
Adrian gave best service everyday for 6 days. Excellent customer service and kind
Stayed 5 nights in May 2024

10/10 Excellent

Tiffany H.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is easy to get to and close to Daytona Nascar race track... Over all we had a great vacation!
Stayed 3 nights in May 2024
Response from Management on 24 May 2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2024
Response from Management on 23 May 2024
Thank you for taking the time to review our hotel. We hope to see you again in the near future.

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff Akos at the restaurant went out of his way to make sure I enjoyed my meal
Stayed 1 night in May 2024
Response from Management on 21 May 2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an older hotel but it was clean and we had a fun time in the area.
Stayed 2 nights in May 2024
Response from Management on 21 May 2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

6/10 Okay

Kelly

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Management on 20 May 2024
Thank you for taking the time to review our hotel. We hope to see you again in the near future.

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
recommended, would stay again.
Stayed 3 nights in May 2024
Response from Management on 20 May 2024
Thank you for taking the time to review our hotel. We truly thank you for your loyalty to our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

6/10 Okay

Thomas

Liked: Staff & service
Stayed 4 nights in May 2024
Response from Management on 14 May 2024
Thank you for taking the time to review our hotel. We hope to see you again in the near future.

10/10 Excellent

Leanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Management on 9 May 2024
Thank you for taking the time to review our hotel. We truly thank you for your loyalty to our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

8/10 Good

Zaribel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good and view ocean
Stayed 2 nights in May 2024
Response from Management on 8 May 2024
Thank you for taking the time to review our hotel. We truly thank you for your loyalty to our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

6/10 Okay

Lena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on 7 May 2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Management on 7 May 2024
Thank you for taking the time to review our hotel. We truly thank you for your loyalty to our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

10/10 Excellent

Yvonne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall beautiful.stay room could use an update but to be expected its a busy place many ppl passing through. Stunning ocean view.
Stayed 1 night in May 2024
Response from Management on 2 May 2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on 2 May 2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

10/10 Excellent

Rashedul Alam

Stayed 3 nights in Apr 2024
Response from Management on 17 May 2024
Thank you for taking the time to review our hotel. We truly thank you for your loyalty to our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

10/10 Excellent

Stephen Craig

Stayed 1 night in Apr 2024
Response from Management on 17 May 2024
Thank you for taking the time to review our hotel. We truly thank you for your loyalty to our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

4/10 Poor

Nicole

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel needs upgrades. The building and furniture is damage
Stayed 2 nights in Apr 2024
Response from Management on 29 Apr 2024
Thank you for taking the time to review our hotel. We will bring up your concern with Management. We look forward to having you back again in the near future.

4/10 Poor

Wendy, Mounds

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty .. been staying for years won’t be back rude staff some dude beating on the door at 2am claiming to be housekeeping
Stayed 2 nights in Feb 2024
Response from Management on 22 Apr 2024
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We will look at the concerns brought up. We do hope you will come stay with us again in the future.

2/10 Terrible

Ondi

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Management on 23 Apr 2024
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We do hope you will come stay with us again in the future.

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
A good location and friendly staff but the hotel is rather dated and tired and could really do with renovation.
Stayed 1 night in Apr 2024
Response from Management on 19 Apr 2024
Thank you for taking the time to review our hotel. We truly appreciate the 4 out of 5 score and hope to see you back soon!

6/10 Okay

Christopher

Disliked: Property conditions & facilities
There was someone pooping outside
Stayed 6 nights in Apr 2024
Response from Management on 16 Apr 2024
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We will look at the concerns brought up. We do hope you will come stay with us again in the future.

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I think the property should be torn down and start over. The furnace and air conditioner does not work well. I think the property been through to many hurricanes and inside it’s dark . It was to much money for the condition it was in will not go back.
Stayed 3 nights in Apr 2024
Response from Management on 16 Apr 2024
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We will look at the concerns brought up. We do hope you will come stay with us again in the future.

10/10 Excellent

Sirneria

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was nice
Stayed 1 night in Apr 2024
Response from Management on 11 Apr 2024
Thank you Simeria for taking the time to review our hotel. We truly appreciate the amazing 5 out of 5 score and hope to see you back soon!

2/10 Terrible

Lindsay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The clump of bleached hair in the bathroom shows me that it was not properly cleaned, room won’t go above 62 degrees because the ac is broken so it’s either have my 4 year old freeze or sweat disgusting that I paid a third of my monthly housing expense for one night in in this hell hole where the pool door is my 10ft from our sleeping room so it slams when anyone goes in and out at until 11 pm. Do better and give me a refund.
Stayed 1 night in Apr 2024
Response from Management on 9 Apr 2024
Thank you for taking the time to review our hotel. We truly apologize for any inconvenience you may have experienced during your recent stay with us. I do hope you brought you issues to the attention of Front Desk so that we could make things better. We do hope you will come stay with us in the near future and give us another chance.

6/10 Okay

Mey

Liked: Staff & service
Stayed 6 nights in Mar 2024
Response from Management on 9 Apr 2024
Thank you for taking the time to review our hotel. We look forward to having you stay with us in the future.

10/10 Excellent

Joyce

Stayed 1 night in Apr 2024
Response from Management on 26 Apr 2024
Thank you Joyce for taking the time to review our hotel. We truly appreciate the amazing 5 out of 5 score and hope to see you back soon!

10/10 Excellent

Stevia

Liked: Cleanliness, staff & service, property conditions & facilities
Stopped in on our way to Miami. Slept like a baby. Quiet, mattress was like a cloud. Staff was welcoming and knowledgeable.
Stayed 1 night in Mar 2024
Response from Management on 4 Apr 2024
Thank you Stevia for taking the time to review our hotel. We truly appreciate the fantastic 5 out of 5 score. Glad to see you slept well and hope you enjoyed your time in Daytona Beach and in Miami. Hope to see you back soon!

10/10 Excellent

Joe, Peninsula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel stay for us!
Stayed 2 nights in Mar 2024
Response from Management on 25 Mar 2024
Thank you Joe for taking the time to review our hotel. We truly appreciate the amazing 5 out of 5 score and hope to see you back soon!

10/10 Excellent

Talena

Travelled with family
Excelent place to Côme with family.
Stayed 1 night in Mar 2024
Response from Management on 18 Mar 2024
Thank you Talena for taking the time to review our hotel. We truly appreciate the amazing 5 out of 5 score and hope to see you back soon!

2/10 Terrible

Tiffany

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I came here again for the second time because the first time staying here was real nice and had zero issues & we all enjoyed ourselves. I decided to come back for the weekend with my family before school started back up. When I got there to check in the lady at the front desk ( I can’t remember her name) was very unprofessional. She was rolling her eyes with an attitude when trying to explain to me why I couldn’t use my card there for the deposit. She told me if I used that card I wouldn’t get my deposit back. I booked a room with pool view and got put in a room in the far corner and immediately went back down to try and change it and got denied. Later on that night when my husband got there he talked to another lady and had no problem getting us in a different room. The door by the stairs near the pool has metal on the bottom of it that scraped my daughter’s foot so that’s a huge safety issue. We also dropped something and came back to get it and it was gone within 2 minutes. It was just an awful time spending a whole lot of money. I didn’t expect to have to deal with such bad customer service after I drive a couple hours. The first night we were there someone was banging on the door at around 1:30am and woke up all my kids. I don’t open the door for anyone but was listening to who was talking and I overheard them say on a walky talky that it was the wrong room they were at. It was just not what I had in mind for a get away with my 4 young children.
Stayed 2 nights in Mar 2024
Response from Management on 18 Mar 2024
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We will look at the concerns brought up. We do hope you will come stay with us again in the future.

4/10 Poor

Javon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We did not consider this location to be ideal location for a family getaway; however, we were fortunate to experience a staff member who was courteous.
Stayed 1 night in Mar 2024
Response from Management on 14 Mar 2024
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We will look at the concerns brought up. We do hope you will come stay with us again in the future.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was never able to check in due to traffic jam in parking lot.
Stayed 1 night in Feb 2024
Response from Management on 27 Feb 2024
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We will look at the concerns brought up. We do hope you will come stay with us again in the future.

8/10 Good

Cori Anne

Travelled with family
Liked: Cleanliness
It was good for the value
Stayed 2 nights in Feb 2024
Response from Management on 27 Feb 2024
Thank you, Cori Anne, we greatly appreciate you for sharing your experience with us. We hope you visit us again!

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to beach was great but coke machine drinks was hot the night before and the morning after
Stayed 1 night in Feb 2024
Response from Management on 27 Feb 2024
Thank you, Sean, we greatly appreciate you for sharing your experience with us. We hope you visit us again!

2/10 Terrible

Walter

Stayed 1 night in Feb 2024
Response from Management on 23 Feb 2024
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We will look at the concerns brought up. We do hope you will come stay with us again in the future.

2/10 Terrible

christine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Just say no
Arrived at 1:39 in the morning. Was hoping for a good nights rest. It didn’t happen. I checked out at 7:30am. The bed, either of them, were horrible. A lot of money. Over $500. I expected a comfortable place to stay. Never again.
Stayed 1 night in Feb 2024
Response from Management on 22 Feb 2024
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We will look at the concerns brought up. We do hope you will come stay with us again in the future.

8/10 Good

Michael

Liked: Staff & service
Let’s be fair, this is a 3 star hotel with tired rooms and facilities. Nothing is fancy but it is clean and staffed with attentive staff who do not appear to hate their jobs. I would stay here again
Stayed 5 nights in Feb 2024
Response from Management on 21 Feb 2024
Thank you, Michael, we greatly appreciate you for sharing your experience with us. We hope you visit us again!

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property on the water. Nice room, clean
Stayed 2 nights in Feb 2024
Response from Management on 19 Feb 2024
Thank you, Jane, we greatly appreciate you for sharing your experience with us. We hope you visit us again!

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience. Staff food good. Beautiful view of the ocean. Reasonably priced. Would stay there again
Stayed 3 nights in Feb 2024
Response from Management on 16 Feb 2024
Thank you, Vicki, we greatly appreciate you for sharing your experience with us. We hope you visit us again!

8/10 Good

DONALD

Liked: Staff & service, room comfort
Location is Everything
Great location and good customer service. A little dated around the edges.
Stayed 1 night in Jan 2024
Response from Management on 6 Feb 2024
Thank you, Donald, we greatly appreciate you for sharing your experience with us. We hope you visit us again!

6/10 Okay

Lambert

Disliked: Cleanliness, property conditions & facilities
The rooms and facility are very dated, the rooms have a musty smell and need to be upgraded
Stayed 2 nights in Jan 2024
Response from Management on 29 Jan 2024
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We will look at the concerns brought up. We do hope you will come stay with us again in the future.

6/10 Okay

Michelle

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on 24 Jan 2024
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We will look at the concerns brought up. We do hope you will come stay with us again in the future.

10/10 Excellent

Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room with a great ocean view
Stayed 1 night in Jan 2024
Response from Management on 23 Jan 2024
Thank you, Austin, we greatly appreciate you for sharing your experience with us. We hope you visit us again!

2/10 Terrible

Taharsey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room smelled of mold and dirty carpet. Shower door was broken and all the water saturated the floor so towels was used to get up the water.
Stayed 1 night in Jan 2024
Response from Management on 23 Jan 2024
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We will look at the concerns brought up. We do hope you will come stay with us again in the future.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on 12 Jan 2024
Thank John, Jeffrey, we greatly appreciate you for sharing your experience with us. We hope you visit us again!

8/10 Good

Jean

Travelled with partner
Stayed 1 night in Jan 2024
Response from Management on 9 Jan 2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

4/10 Poor

Jessica

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Management on 9 Jan 2024
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We will look at the concerns brought up. We do hope you will come stay with us again in the future.

8/10 Good

stephanie

Stayed 2 nights in Jan 2024
Response from Management on 9 Jan 2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.