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Reviews of Best Western Edgewater Inn

2.5 out of 5
Best Western Edgewater Inn
1730 S Ridgewood Avenue, Edgewater, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 313 out of 534 reviews" "
Rating 8 - Good. 146 out of 534 reviews" "
Rating 6 - Okay. 45 out of 534 reviews" "
Rating 4 - Poor. 16 out of 534 reviews" "
Rating 2 - Terrible. 14 out of 534 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from JJ on 13 Apr 2024
Dear William, Thank you for staying with us. We are glad you enjoyed your stay with us and hope to be able to accommodate you in the near future. Until then, please feel free to call or email us at anytime with any questions or comments regarding how to make your stay better. Again, Thank you and have a wonderful day!

10/10 Excellent

odilis, titusville

Travelled with group
Liked: Property conditions & facilities
Great location, friendly staff, clean and comfy beds
Stayed 2 nights in Apr 2024
Response from Front Desk Receptionist - Amber P. on 11 Apr 2024
Good Morning! On behalf of our entire team, we would like to thank you for leaving a review of your stay with us here at the Best Western. WE hope to be able to provide you with exceptional service in the near future. If you have any other questions or comments, please feel free to call or email us ant anytime! Have a great Day!

10/10 Excellent

Kevin, Ocean

Travelled with partner
Liked: Property conditions & facilities
Nice spot
Stayed 2 nights in Apr 2024
Response from JJ on 8 Apr 2024
Dear Kevin,Thank you for your review. We are glad that you enjoyed your stay with us at the Best Western here in Edgewater. If you have any other questions or comments, please feel free to call or email us at anytime! Again thank you and have a great day!

8/10 Good

Nerylis

Travelled with family
Liked: Property conditions & facilities
Clean good breakfast
Stayed 1 night in Mar 2024
Response from Front Desk Receptionist- Amber Pinney on 19 Mar 2024
Good Afternoon, Thank you for posting a review regarding your stay at our hotel. We are glad that you enjoyed your stay and we hope to be able to accommodate you again in the future! Until then, if you have any other questions or comments... please feel free to call or email us at anytime!

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property because of a great owner/manager who maintained very high standards of professionalism, cleanliness, and making sure that every part of our stay was safe and comfortable!!! Best Western should be very proud of this location!!!
Stayed 8 nights in Mar 2024
Response from Front Desk Receptionist- Amber on 12 Mar 2024
Good Evening Mr.Thomas, We are very glad that you gave us a great review! We are also glad that you enjoyed your stay her with us at the Best Western. We all try very hard to keep a professional and clean environment, not only for our guests but for our staff as well. We hope to be able to accommodate you with exceptional service in the near future! Until then, If you have any other questions or comments, please feel free to call or email us at anytime. Again, thank you and have a wonderful evening!

8/10 Good

Deborah, Ortonville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and very clean
Stayed 1 night in Feb 2024
Response from JJ on 23 Feb 2024
Dear Deborah,Thank you for your feedback. We are pleased they you enjoyed your stay with us! If you have any questions feel free to call or email us at anytime Thank you again!

2/10 Terrible

DEDRA, ORANGE PARK

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel could use some TLC. You could hear everything in the rooms next to you. It would have been nice for them to tell us when we checked in that there was no tv service at all.
Stayed 1 night in Jan 2024
Response from JJ on 29 Jan 2024
Dear Debra,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We just switched from direct TV to Spectrum carrier on Jan 24th 2024. When you turn on TV its shows no signal but if you change channel it works. We are working on resolving the issue.ThanksJ J PatelGeneral ManagerBest Western Edgewater Inn

10/10 Excellent

Tifannie

Stayed 1 night in Jan 2024
Response from Front Desk Receptionist~ Amber P. on 22 Mar 2024
Good Afternoon, Thank you for leaving us such a great review! We are glad that you enjoyed your stay with us. you have any other questions or comments, please feel free to call or email us at anytime. We hope to have the opportunity to accommodate you in the future. Until then, Take care and have a great evening!

10/10 Excellent

Johnny

Business traveller
Very accommodating and clean.
Stayed 1 night in Jan 2024
Response from JJ on 17 Jan 2024
Good Morning Johny, Thank you for your review. We are glad you enjoyed your stay with us and hope to be able to accommodate you in the near future. Until then, please feel free to call or email us at anytime with any questions or comments regarding how to make your stay better. Again, Thank you and have a wonderful day!

10/10 Excellent

Erin

Stayed 1 night in Dec 2023
Response from JJ on 17 Jan 2024
Dear Erin,Thank you for your review. We are glad that you enjoyed your stay with us at the Best Western here in Edgewater. If you have any other questions or comments, please feel free to call or email us at anytime! Again thank you and have a great day!

8/10 Good

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for my travels
Stayed 2 nights in Dec 2023
Response from Front Desk Receptionist- Amber on 19 Dec 2023
Good Morning Carol. Thank you for leaving us a positive review. We are glad that you enjoyed your stay with us. If you have any other questions or comments, please feel free to call or email us at anytime! Again, thank you and have a great day! Happy Holiday's!

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet area and clean property Staff was great!
Stayed 1 night in Dec 2023
Response from Front Desk Receptionist- Amber on 17 Dec 2023
Good Morning! Thank you for taking the time to put a positive review for our Hotel. We are glad that yp8u enjoyed your stay with us. If you have any other questions or comments, or simple want to make another reservation with us in the future, please feel free email or give us a call! Again thank you and have a great day!

2/10 Terrible

Aida

Disliked: Cleanliness, staff & service, property conditions & facilities
Broken bathroom.
Stayed 1 night in Nov 2023
Response from JJ on 9 Dec 2023
Do Not bother to come to this property. None of our team member need your business.

2/10 Terrible

Aida

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken bathroom.
Stayed 1 night in Dec 2023
Response from JJ on 9 Dec 2023
Do Not bother to come to this property. None of our team member need your business.

2/10 Terrible

Aida

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken bathroom.
Stayed 1 night in Nov 2023
Response from JJ on 18 Nov 2023
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.

4/10 Poor

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walls are thin.
Place was nice and clean. The walls are very thin. Could hear the neighbors tv all night. Didn’t get any sleep cause of it.
Stayed 1 night in Oct 2023
Response from Front Desk- Amber on 23 Oct 2023
Hello and good afternoon, I would like to take the time to apologize for your stay with us. We are aware of the issue of having the thin walls and are currently trying to come up with a way to fix this issue. In the future.. if you are staying at a hotel and are experiencing the same issue with thin walls you can always call the front desk and tell any problem you have and we will try our best to correct it. We do apologize and we hope to be able to provide you with exceptional in the near future. If you have any other questions or comments, please feel free to call or email us at anytime. Again, thank you and have a great evening!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 3 nights in Oct 2023
Response from Front Desk- Amber on 16 Oct 2023
Good Morning Mary, Thankyou for your review. We are glad you enjoyed your stay with us and hope to be able to accommodate you in the near future. Until then, please feel free to call or email us at anytime with any questions or comments regarding how to make your stay better. Again, Thank you and have a wonderful day!

10/10 Excellent

Bo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a funeral, 1 night stay. Very clean, quiet, pleasant staff. Breakfast was provided and was great! Rooms and bed very comfortable.
Stayed 1 night in Oct 2023
Response from Front Desk- Amber on 10 Oct 2023
Good Evening Bo, We are glad that you enjoyed your stay with us at our Best Western here in Edgewater. We hope to be able to accommodate you in the future. If you have any questions or comments, Please feel free to call or email us at anytime. Thank you and have a wonderful week!

6/10 Okay

JOSEPH

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2023
Response from Front Desk- Amber on 10 Oct 2023
Good Evening Joseph, We are glad that you enjoyed your stay with us at out Best Western here in Edgewater. We hope to be able to accommodate you in the future. If you have any questions or comments, Please feel free to call or email us at anytime. Thank you and have a wonderful week!

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities
The only thing I didn’t like about this property was the walls were very thin and you can hear conversations in the rooms next door.
Stayed 1 night in Sep 2023
Response from Front Desk - Amber on 3 Oct 2023
Good afternoon, Thank you for your feedback! We appreciate you staying with us at our Best Western here in Edgewater. We apologize for the noise coming from the other room and are trying to find ways to fix the issue. If you have any other questions or comments, please feel free to call or email us at anytime! Again thank you and have a great Day.

10/10 Excellent

CARMEN

Liked: Cleanliness, staff & service, property conditions & facilities
was greeted by a very frindly receptionist, all the staff were vey professional an nice.The romm was very clean and nice
Stayed 2 nights in Sep 2023
Response from Front Desk-Amber on 3 Oct 2023
Good afternoon, Thank you for your feedback! We appreciate you staying with us at our Best Western here in Edgewater. If you have any other questions or comments, please feel free to call or email us at anytime! We hope to be able to provide you with exceptional service in the near future. Again thank you and have a great Day.

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Front Desk- Amber on 1 Oct 2023
Thank you for your review. We are glad that you enjoyed your stay with us at the Best Western here in Edgewater. If you have any other questions or comments, please feel free to call or email us at anytime! Again thank you and have a great day!

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Clean room. Quiet and peacefull.
Stayed 1 night in Aug 2023
Response from Front Desk- Amber on 12 Sept 2023
Thank you for your review! We are glad that you enjoyed your stay here with us at the Best Western and we hope to be able to accommodate you in the near future. If you have any other questions or comments, please feel free to call or email us at anytime! Again thank you and have a great day!

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ken
Two night stay, nothing special about the location but hotel was very impressive; it was clean, it was well maintained, they had a good breakfast, the front desk was friendly and the daily housekeeping was exceptional. A pleasant experience.
Stayed 2 nights in Aug 2023
Response from Front Desk- Amber on 30 Aug 2023
Thank you for your feedback regarding your stay at the Best Western her in Edgewater. We are very glad that you enjoyed your stay with us.If you have any questions or comments, please feel free to call or email us at anytime! We hope to be able to accommodate you in the near future and Again thank you and have a great day

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, Clean hotel
We checked in at 2am. Front desk was very friendly!
Stayed 2 nights in Aug 2023
Response from Front Desk- Amber on 25 Aug 2023
Thank you for your feed back. We are glad you enjoyed your stay with us at the best western. If you have any other questions or comments please feel free to call or email us at any time. Thank you and have a great evening

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
A good value for the price point. Amber was very friendly and helpful at the front desk. The walls are not quite as soundproofed as a Hilton or Marriott chain facility but we put on white noise on our phone and made it work. Would stay again.
Stayed 1 night in Aug 2023
Response from Front Desk- Amber P. on 24 Aug 2023
Goodmorning, Thank you for your feedback regarding your stay with us at The Best Western her in Edgewater! We are glad that we were able to meet your expectations during your stay. If you have any other questions or comments, please feel free to call or email us at any time. Again thank you and we hope to be able to accommodate you in the near future! Have a Wonderful Day!

10/10 Excellent

Georgia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 1 night in Jul 2023
Response from JJ on 5 Aug 2023
Dear Georgia,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,J J PatelGeneral Manager

10/10 Excellent

Alta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at BW Edgewater Fl
It was clean and cold A/C. Breakfast was ok. Had a small ant problem in bathroom. But all in all a great little place to crash after a family event.
Stayed 1 night in Jul 2023
Response from Front Desk- Amber on 25 Jul 2023
Thank you for your feedback! We are glad that you enjoyed your stay with us at the Best Western Inn in Edgewater. The ants have been addressed and the room is ready for the next guest. We hope to accommodate you in the near future and if you have any other questions or comments, please feel free to call or email us at anytime! Again, thank you and have a great day!

10/10 Excellent

Gregg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 2 nights in Jul 2023
Response from Receptionist- Amber on 16 Jul 2023
Thankyou for your review. We are glad that you enjoyed your stay with us at the beast western. If you have any other questions or comments, please feel free to call or email us at anytime. We hope to accommodate you in the near Future. Again thank you and have a great day!

10/10 Excellent

Melinda

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean. Staff was friendly and helpful
Stayed 1 night in Jul 2023
Response from Receptionist- Amber on 16 Jul 2023
Thankyou for your review. We are glad that you enjoyed your stay with us at the beast western. If you have any other questions or comments, please feel free to call or email us at anytime. We hope to accommodate you in the near Future. Again thank you and have a great day!

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing positive
Stayed 1 night in Jul 2023
Response from Receptionist- Amber on 13 Jul 2023
Well, We are sorry for your stay. We apologize on behalf of our entire team for the experience that you have had. We know you are a repeat customer and we would like to get the chance to give you a better experience. If you have any other questions or comments please feel free to call or email us at anytime. Have a Great day!

6/10 Okay

Jessica

Travelled with family
I generally love me some Best Western. This hotel is located in a safe area and the front desk was efficient and friendly upon check-in. Unfortunately, I don't think I would choose this hotel again as the overall stay did not meet the expectation in regard to the price. Seriously, the price is steep in comparison to the nearby options all along 95 and yet the stay was average at best. I thought this meant quality but.... We were placed in a room very close to the front desk and elevator so yeah it was not quiet and sleeping with the dings, voices, and noises was challenging. The room and linens were clean and with obvious care which is great. The bed was decent but the pillows ugh.. totally a no-go. The bathroom left lots to be desired the tub itself being old and the water coming out with a weird yellow tinge. Drink and snack machines were minimal, basic options, not well stocked. The breakfast was just ok... Again, I would expect this at a cheap hotel but for 199/night plus taxes and fees. This, my friends, is not a quality hotel. If I were you I would keep driving if you are looking to pay for for a relaxing comfortable stay with a breakfast you can look forward to.
Stayed 1 night in Jul 2023
Response from JJ on 8 Jul 2023
Dear Jessica,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Dana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for 4th of July. I called a few days in advance to ask about my daughter (19) checking us in because I would not be in town until a lot later, I spoke to Cheryl and she was very nice and helpful. Our AC in the room didn’t work at first, the front desk staff came up and tried to fix it for my kids (around 6) which helped some but the room didn’t cool down much and was still warm until the next morning. My kids went to watch the fireworks with their friends and one of their vehicles was messed with (paint scratched off the hood and a table stolen out of the bed). However, this isn’t on the hotel it’s self, I’m sure the paint was from fireworks and the table shouldn’t have been left in the bed of the truck. We also left something in the room and the front desk called within 15 minutes of check out to let us know which was really nice. Overall 9/10 it was clean and the staff was very nice.
Stayed 1 night in Jul 2023
Response from Front Desk- Amber on 8 Jul 2023
Thank you for your review. We are glad that you enjoyed your stay with us. We do however apologize for the company we have for locals as they are a little rambunctious for holidays. If you have and questions or comments, please feel free to call or email is at anytime. We hope to be able to accommodate you in the near future! Have a Great Day!

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staff
Very clean and the staff (especially the cleaning staff) were amazingly nice and helpful. Loved our stay!
Stayed 4 nights in Jun 2023
Response from Front Desk- Amber on 8 Jul 2023
Thank you for your review. We are glad that you enjoyed your stay with us. If you have and questions or comments, please feel free to call or email is at anytime. We hope to be able to accommodate you in the near future! Have a Great Day!

10/10 Excellent

Lawrence

Stayed 1 night in Jul 2023
Response from Front Desk- Amber on 8 Jul 2023
Thank you for your review. We are glad you enjoyed your stay with us. If you have any questions or comments, please feel free to email or call us at anytime.

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Receptionist- Amber P. on 27 Jun 2023
Thank you for giving us your feedback. We are very pleased that you enjoyed your stay with us at the Best Western Edgewater Inn. If you have any questions or comments please feel free to call or email us at anytime. We hope to accommodate you in the near future. Have a great day!

10/10 Excellent

Douglas

Stayed 2 nights in Jun 2023
Response from JJ on 23 Jul 2023
Dear Douglas,Thankyou for your review. We are glad that you enjoyed your stay with us at the beast western. If you have any other questions or comments, please feel free to call or email us at anytime. We hope to accommodate you in the near Future Again. thank you and have a great day!

10/10 Excellent

Corinne

Stayed 6 nights in Jun 2023
Response from Receptionist- Amber on 16 Jul 2023
Thankyou for your review. We are glad that you enjoyed your stay with us at the beast western. If you have any other questions or comments, please feel free to call or email us at anytime. We hope to accommodate you in the near Future. Again thank you and have a great day!

10/10 Excellent

Abbey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was kept clean and the staff was friendly. The hotel was in a convenient.
Stayed 1 night in May 2023
Response from Recptionist- Amber Pinney on 31 May 2023
Thank you for your feedback. We are glad that you enjoyed your stay with us at our Best Western in Edgewater. We all work very hard and we appreciate your recognition. If you have any questions or comments please feel free to call or email us at anytime!

2/10 Terrible

Zac

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from JJ Patel on 30 May 2023
Dear Zac,On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Sincerely,J J PatelGeneral Manager

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from JJ Patel on 30 May 2023
Dear Colleen,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.ThanksJJ PatelGM

10/10 Excellent

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly, the room was super clean, and this was probably the most quiet hotel I have ever stayed in. I will likely be in the area again next year for the same music festival, and I will absolutely book another room in this hotel
Response from Receptionist- Amber on 24 May 2023
Thank you very much for your feedback. We are glad that you enjoyed your stay with us at the our Edgewater Best Western. If you have any more comments or questions please feel free to call or email us at anytime. We hope to get the chance to accommodate you in the near future. Have a Great evening!

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient and close to I-95 and to the beaches. Quiet area. Hotel was clean
Stayed 5 nights in May 2023
Response from JJ on 30 May 2023
Dear Charles,Thank you for choosing us for your accommodation need. We are glad to hear that you enjoyed your stay with us. we hope to see you again.ThanksJJ PatelGM

10/10 Excellent

TERESA

Stayed 1 night in May 2023
Response from Receptionist -Amber on 25 Jun 2023
Thankyou for your feedback. We are glad you enjoyed your stay with us here at Edgewater Best Western Inn. We hope to be able to accommodate you in the near future. If you have any other questions or comments please feel free to call or email us at anytime. Thank and have a great day

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay ever!
Best Best Western, the staff keeps the hotel immaculate, very friendly staff always willing to be helpful. Good free breakfasts everyday. Easy check in & check out. My first choice next time !
Stayed 7 nights in May 2023
Response from Amber- Receptionist on 15 May 2023
Thank you for your positive feedback of your stay at our Hotel. We Are pleased that you enjoyed your stay and we hope to be able to accommodate you in the near future. If you have any other questions ort comments, please feel free to call or email us at anytime!

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Pass
Stayed 2 nights in May 2023
Response from Amber- Receptionist on 7 May 2023
Thank you for your review. We appreciate you taking the time to rate our hotel. We hope to be able to accommodate you in the near future and if you have any questions or comments please let us feel free to call or email us at anytime. Thankyou and enjoy the rest of your day.

10/10 Excellent

TERESA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dry nice stay
Stayed 1 night in Apr 2023
Response from Amber-Receptionist on 1 May 2023
Thank you for your feedback. we are pleased that you enjoyed your stay with us. If you have any questions please feel free to call or email us anytime. We hope to see you again in the future.

10/10 Excellent

Gregory, Satellite Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Amber- Receptionist on 15 May 2023
Thank you for your review. We appreciate That you enjoyed your stay with us at Best Western. If you have any questions or comments please feel free to call or email us at anytime!

8/10 Good

shawntae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived after midnight, had to wait to get let in.Staff was extremely friendly and nice. We checked into our room, only to see the shower rod was falling off the wall. I took pictures and went down to let them know. They did offer to change our room. It was late, so i didn't want to go through that. When we settled down, we could hear the person in the next room snoring (over our TV). So walls are thin. When we checked out, they let me know the note about the shower was there. Very nice staff.
Stayed 1 night in Feb 2023
Response from Amber- Receptionist on 23 Apr 2023
Thank you for your feedback. We are pleased that you had the chance to stay with us at our Best Western. We apologize for any inconvenience that happened while you stayed as well. If you have and questions or comments, please feel free to call or email us at anytime. Thank you and have a nice day.

8/10 Good

David

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 2 nights in Apr 2023
Response from Amber - Receptionist on 15 Apr 2023
Thank you for your feedback. We are pleased they you enjoyed your stay with us! If you have any questions feel free to call or email us at anytime Thank you again!