Studio Apartment | Private kitchenette | Fridge, microwave, stovetop, coffee/tea maker
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Reviews of Metro Advance Apartments & Hotel, Darwin

4 out of 5
Metro Advance Apartments & Hotel, Darwin
55 Cavenagh Street, Darwin, NT

Reviews

8.8

Excellent

Rating 10 - Excellent. 171 out of 349 reviews" "
Rating 8 - Good. 137 out of 349 reviews" "
Rating 6 - Okay. 27 out of 349 reviews" "
Rating 4 - Poor. 7 out of 349 reviews" "
Rating 2 - Terrible. 7 out of 349 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Accommodation comfortable and spacious. Centrally located for all my needs.
Stayed 5 nights in Apr 2024
Response from SV on 29 Apr 2024
Dear Heather,Thank you for your stay and review. We are glad that you have enjoyed your stay in our property and we will be looking forward to your return.

8/10 Good

Thomas

Travelled with family
Liked: Property conditions & facilities
Nice apartment setups
Stayed 6 nights in Mar 2024
Response from SV on 29 Apr 2024
Dear Thomas,Thank you for your stay and review. We are glad that you have enjoyed your stay in our property and we will be looking forward to your return.

10/10 Excellent

Jessica

Liked: Cleanliness, room comfort
VALUE FOR MONEY GREAT RETURNS
Overall excellent and convenient spot in city next to Woolworths for your daily needs. Room was a studio and very comfortable for 4 night stay. Having a kitchenette came in handy and the pool was just across from where I was staying including lift. Daily room service. Self service Laundry no charge. Would stay again. Only inconvenience was the fire drill but then again you never know when a real one would be. Great!
Stayed 4 nights in Jan 2024

10/10 Excellent

Maricel

Stayed 3 nights in Dec 2023
Response from SV on 2 Jan 2024
Hi Maricel,Thank you for your recent stay and rating.We will be looking forward to your return.

2/10 Terrible

Emma

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Apartment complex didn’t really look anything like the photos online. There is an ant problem in the rooms. The air conditioner broke which made the room unbearable. The staff were friendly and nice but we cut our stay short because the accomodation was so terrible.
Stayed 7 nights in Nov 2023

6/10 Okay

Lydia, Essendon

It’s a convenient to shops and buses, but the room is a little old and small. It was disappointing.
Stayed 1 night in Sep 2023
Response from SV on 26 Oct 2023
Hi Lydia,Thank you for your recent stay. We appreciate your feedback and we will have our team look into the issues that you raised. We wish you all the best to your future travels and we will be looking forward to your next stay with us.Regards,Customer Service Team

6/10 Okay

Effie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good size apartment for 4 people. Clean and comfortable. Be aware of additional charges if booking through 3rd party (expedia).
Stayed 3 nights in Sep 2023
Response from SV on 26 Oct 2023
Hi Effie,Thank you for your review. We are glad that you have overall enjoyed your stay and we will be looking forward to your next stay with us.

8/10 Good

Phillip

Liked: Cleanliness, room comfort
WOULD STAY AGAIN
This property met our expectations on both price and location. All staff we encountered were well trained friendly, efficient & professional. Our room was well presented, clean & functional. We had a hire car which we paid $10 per night for secure onsite parking. Woolworths city store was just 2 minutes walk away.
Stayed 5 nights in Sep 2023
Response from sv on 20 Sept 2023
Hi Phillip,Thank you for your help and stay in our hotel. We are glad that you have enjoyed your stay and we will be looking forward to your return. Regards, Customer Service Team

10/10 Excellent

ERIC

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Everything was very good. Room cleaning was every day. Location is excellent, walkable to all the restaurants and shops. Bus stop is 50 m from the door. Good swimming pool and BBQ area. I would stay again and recommend Metro Advance apartments to tourists. Great value for your money!!
Stayed 8 nights in Aug 2023
Response from SV on 20 Sept 2023
Hi Eric,Thank you for your help and stay in our hotel. We are glad that you have enjoyed your stay and we will be looking forward to your return. Regards, Customer Service Team

8/10 Good

henry

Liked: Cleanliness, room comfort
good position for tour pick up good to have table and chairs to eat at shower and tv easy to use daily room service
Stayed 4 nights in Aug 2023
Response from SV on 21 Aug 2023
Hi Henry,We appreciate your feedback and recent stay. We will be looking forward to your next visit in our hotel.

8/10 Good

Charna

Travelled with partner
Liked: Cleanliness, amenities
Convenient location, property a little tired, needs a revamp. No safe.
Stayed 1 night in Aug 2023
Response from SV on 21 Aug 2023
Hi Charna,Thank you for the feedback and stay in our property.

8/10 Good

Brendan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall the service and accommodation was pretty good.
Stayed 9 nights in Jul 2023
Response from SV on 21 Aug 2023
Hi Brendan,Thank you for your review. We appreciate your feedback and we will be looking forward to your next stay with us.

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, clean, friendly, no hassles
Stayed 2 nights in Jul 2023
Response from SV on 10 Jul 2023
Hi Andrew,Thank you for your stay and rating. We are glad that you have enjoyed your stay and we will be looking forward to your return.Regards,Front Office Team

10/10 Excellent

Caroline

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The Metro was ideally located being a 20 minute from the convention centre. Reception staff were excellent being very helpful and reliable. Rooms were clean, bed comfortable although kitchen utensils a little light on. Perfect for business or holiday.
Stayed 7 nights in Jun 2023
Response from SV on 26 Jun 2023
Hi Caroline,Thank you for recent stay and review. We are happy that you have enjoyed your stay and we will be looking forward to your next visit.Regards,Front Office Team

10/10 Excellent

Emilio

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2023
Response from SV on 26 Jun 2023
Dear Emilio,Thank you for your stay and rating. We will be looking forward to your next stay in our hotel.

2/10 Terrible

Margot, North Sydney

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 7 nights in Jun 2023
Response from SV on 26 Jun 2023
Hi Margot,Thank you for your rating. We are disappointed that your stay did not meet your expectations or the standards that we have set up for our guests.We wish you all the best with your future travels.

8/10 Good

Christine

Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2023
Response from SV on 26 Jun 2023
Hi Christine,Thank you for your rating and stay.

8/10 Good

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Property was clean and reasonably large,the location was excellent, but extras for cooking need updating and couch was worn.
Stayed 5 nights in May 2023
Response from SV on 8 Jun 2023
Hi John,Thank you for your stay and feedback. We are glad that you have overall enjoyed your stay and we will look into the issues that you have mentioned.Kind Regards,Front Office Team

10/10 Excellent

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 5 nights in Jun 2023
Response from SV on 8 Jun 2023
Thank you for your review.Regards,Front Office Team

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large one bedroom apartment with big kitchen and laundry facilities. Woolworths supermarket next door and local bus nearby.
Stayed 3 nights in Jun 2023
Response from SV on 26 Jun 2023
Hi Karen,Thank you for recent stay and review. We are happy that you have enjoyed your stay and we will be looking forward to your next visit.Regards,Front Office Team

10/10 Excellent

Edwin, Lake Forest Park

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They offered a breakfast supply package that we tried since we were arriving quite late. The description suggested enough for two for an initial breakfast. In fact, it was enough for four breakfasts. Rather than a bit of an expensive indulgence, it turned out to be a good way to have breakfast handled for our Darwin visit.
Stayed 6 nights in May 2023
Response from SV on 31 May 2023
Hi Edwin,Thank you for your stay and review. We are glad that you have enjoyed your time with us. We will be looking forward to your return.Regards,Metro Advance Team

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities
The room was nice and clean and close to all amenities. The noise from drunken Indigenous also staying in the complex was not nice, it took me a while to sleep as they were loud. Perhaps security would be good to have in place for mindfulness to other people also staying there.
Stayed 2 nights in May 2023
Response from SV on 31 May 2023
Hi Karen,Thank you for your feedback.Regards,Metro Advance Team

10/10 Excellent

Joanne, Nightcliff

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was great fir my needs. They had a plunger for the coffee!
Stayed 2 nights in Apr 2023
Response from SV on 15 May 2023
Thank you for your FeedbackRegards,Front Office Team

10/10 Excellent

Sue

Stayed 8 nights in Apr 2023
Response from SV on 31 May 2023
Hi Edwin,Thank you for your rating. We will be looking forward to your return.Regards,Metro Advance Team

10/10 Excellent

Jarrod

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023
Response from SV on 15 May 2023
Thank you for your ratingRegards,Front Office Team

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, amenities
Great property for travelling with kids, multiple bedroom apartment with full kitchen and washer/dryer and a good pool. Close to a supermarket and other affordable eating options.
Stayed 6 nights in Apr 2023
Response from SV on 15 May 2023
Hi Cris,Thank you for your review. We will be looking forward to your return.Regards,Front Office Team

8/10 Good

Katherine

Business traveller
Liked: Cleanliness, property conditions & facilities
Good location in town, close to Woolworths and main bus stop. Quiet at night. Friendly staff.
Stayed 2 nights in Apr 2023
Response from SV on 15 May 2023
Thank you for your feedback Katherine. We will be looking forward to your return.Regards,Front Office Team

8/10 Good

Julia

Liked: Amenities, property conditions & facilities
It was last minute booking which helped, in the city,and staff were friendly and helpful
Stayed 1 night in Feb 2023
Response from SV on 20 Mar 2023
Dear Julia, Thank you for your recent stay in Metro Advance Apartments and Hotel Darwin and for the time taken to leave your review. We are glad that you have overall enjoyed your stay with us and that you took full advantage of our great location to explore the nearby attractions. We always try to offer a great value for money accommodation with a friendly service and all feedback is invaluable to us, as it helps us improve. I will pass on your feedback to the rest of our team for their update. We wish you all the best with your future travels and we will be looking forward to your return.Regards, Guest Service Team Metro Advance Apartments

8/10 Good

Virginya

Liked: Cleanliness, room comfort
All good.
Stayed 1 night in Feb 2023
Response from SV on 20 Mar 2023
Dear Virginya, Thank you for your recent stay in Metro Advance Apartments and Hotel Darwin and for the time taken to leave your review. We are glad that you have overall enjoyed your stay with us and that you took full advantage of our great location to explore the nearby attractions. We always try to offer a great value for money accommodation with a friendly service and all feedback is invaluable to us, as it helps us improve. I will pass on your feedback to the rest of our team for their update. We wish you all the best with your future travels and we will be looking forward to your return.Regards, Guest Service Team Metro Advance Apartments

8/10 Good

Kathryn

Liked: Cleanliness
Good value for money. The grouting in the shower could do with a good scrubbing
Stayed 3 nights in Jan 2023
Response from SV on 25 Jan 2023
Thank you for your stay and review Kathryn,We appreciate your feedback and we will be looking forward to your next stay with us.

6/10 Okay

Nardine

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities

10/10 Excellent

ALPHONSA

Travelled with family
Liked: Amenities, property conditions & facilities
Close to city, super market. Most of all the apartment was well equipped for me needs. I can certainly recommend it to my friends and family. I will certainly stay there again when I come for visit next time.
Stayed 1 night in Nov 2022
Response from SV on 11 Jan 2023
Thank you for your review

10/10 Excellent

ALPHONSA

Liked: Cleanliness, amenities
Fully equipped self contained apartment, mostly the washing machine and dryer.
Stayed 1 night in Nov 2022

10/10 Excellent

Cecily

Liked: Cleanliness, amenities, property conditions & facilities
Easy to get bus to where I wanted to go.
Stayed 2 nights in Oct 2022

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, amenities
Good location, well equipped and OK price but a bit tired and musty.
Stayed 1 night in Sep 2022

10/10 Excellent

Irene

Stayed 1 night in Sep 2022

8/10 Good

Michele

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The 2 bedroom unit was very spacious, had a washer and dryer. 2 bathrooms and beds very comfortable. Would happily go back. 3 aircons plus fans so lovely and cool. Later checkout given for 11, assistance calling taxis. Very happy with my choice
Stayed 1 night in Sep 2022

10/10 Excellent

Heinz

Stayed 7 nights in Sep 2022

8/10 Good

Lynda

Travelled with partner
Close to everything and public transport. Wouldn’t feel safe at night walking around
Stayed 4 nights in Sep 2022

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A comfortable accommodation location in central Darwin, close to all amenities offered by the city, including restaurants. Capacity for self catering a further bonus.
Stayed 4 nights in Aug 2022
Response from SV on 1 Sept 2022
Thank you for the great feedback Michael,We will be looking forward to your next stay with us.

4/10 Poor

Shane

Travelled with family, Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The beds were extremely uncomfortable, a king room was two single beds together it was like sleeping on top of a pyramid. They were worn out. I had a huge hole in the ceiling that they covered with masking tape. There was only one thin sheet on the bed and no option for a quilt. The hoter water lasted about 2minutes for a shower. Cost was around $500 a night but wasn’t worth $150
Stayed 5 nights in Aug 2022

10/10 Excellent

Barbara

Stayed 1 night in Aug 2022
Response from SV on 15 Aug 2022
Hi Barbara, Thank you for your rating.

6/10 Okay

Cheryl

Travelled with partner
Liked: Cleanliness
All very good with the exception of the Bathroom, old taps that dipped all night, as we are readers, we found the old lamps very bad to read with! Mattress was hard and uncomfortable 😳
Stayed 7 nights in Jul 2022
Response from SV on 8 Aug 2022
Hi Cheryl, Thank you for your stay and feedback. We are sorry to read that not all aspects of your accommodation have been as expected. I will ensure that our maintenance team will inspect your room and we will rectify any issues that need our attention. We hope that his will help you with your concerns and we will be looking forward to your return.

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to everything by walking or public transport
Stayed 7 nights in Jul 2022
Response from SV on 8 Aug 2022
Hi Jenny, Thank you for your feedback and stay with us. We are glad that you have enjoyed your stay and we will be looking forward to your return.

4/10 Poor

Samantha

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Pool was mouldy, shower was mouldy, walls were dirty, under beds were dirty, old dirty tissues left in bedside tables.
Stayed 2 nights in Jul 2022
Response from SV on 18 Jul 2022
Hi Samantha, Thank you for your feedback. We are sorry to hear that you have not been satisfied with your latest stay in our hotel. We always strive to offer a clean, value for money accommodation with a friendly service and it seems that this was not achieved with your stay. We will investigate the points that you have raised and if true, we will work with our housekeeping team to ensure that similar issues do not arise in the future. We hope to have another opportunity to accommodate you again in the future and wish you all the best with your future travels.

10/10 Excellent

Jacqueline Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Jul 2022

8/10 Good

Robert

Stayed 3 nights in Jun 2022

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice big apartment
Stayed 1 night in Jun 2022
Response from SV on 7 Jul 2022
Thank you for your feebdack. We will be looking forward to your return.

8/10 Good

Kodey

Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly and helpful
Stayed 1 night in May 2022
Response from SV on 7 Jul 2022
Thank you for your feebdack. We appreciate your stay with Metro Advance Apartmetns.

6/10 Okay

Peter

Liked: Cleanliness
Disliked: Room comfort
Very Comfortable apart from Woolies Loading Dock.
Good location to all local outdoor attractions and food venues. Plenty of good walking paths to city centre and parks. WARNING: Western side of complex faces onto loading dock of the Darwin Woolworths. Trucks come and go from early morning (6am) 7 days a weeks. Security gate, trucks and forklift transmit a loud beeping alert sound. Also the refrigerated truck's large compressors vibrate the windows, so be prepared for an early walk. Staff, both front counter & house were very pleasant and helpful. Paid carparking was worth the security for overnight use. Our kitchen & large fridge for a 5 night stay catered for us to have inhouse eating, with supermarket opposite. Both lounge and bedroom air conditioners were functional and very quite. At times, the bedroom one was switched off and just the lounge to cool the rooms. Darwin overnight temps were 23 - 25°C Would we stay there again? Yes - providing we can book on eastern side of facility.
Stayed 5 nights in May 2022
Response from SV on 20 May 2022
Hi Peter, Thank you for your recent stay and review. We appreciate your feedback and we are sorry to read that you experienced issues with the external noise. For future reference note that our property offers a range of Executive Apartments that are guaranteed off street allocation reducing the chance of external noise affecting your stay. We wish you all the best in your future travels and we will be looking forward to your next stay with us. Regards, Metro Advance Apts Team