Dear Guest, We have already informed you regarding the room which you have booked was Twin Deluxe room and this room are on reception floor and ground floor which we have already informed the same on our telephonic conversation. Regarding the view also we have updated you from this room we don't have view and you have agreed on that as the date was running peak and sold out. Regards Management

Dear Sir, Thank you for sparing your valuable time to share your feedback about The Udaan, Hotel Zambala Retreat. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Udaan are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards, Nitesh chettri

Dear Sir, Thank you for sparing your valuable time to share your feedback about The Udaan, Hotel Zambala Retreat. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Udaan are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards,

Dear Sir, Thank you for sparing your valuable time to share your feedback about The Udaan, Hotel Zambala Retrea, Darjeeling. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Udaan are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards,

Dear Sir, Thank you for sparing your valuable time to share your feedback about The Udaan Yashshree, Hotel Zambala Retreat. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Udaan Yashshree are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards, Nitesh chettri

Dear Sir, Thank you for sparing your valuable time to share your feedback about The Udaan Yashshree, Hotel Zambala Retreat. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Udaan Yashshree are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards, Nitesh chettri

Dear Sir, Thank you for sparing your valuable time to share your feedback about The Udaan Yashshree, Hotel Zambala Retreat. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Udaan Yashshree are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards, Nitesh chettri

Dear Sir, Thank you for sparing your valuable time to share your feedback about The Udaan Yashshree, Hotel Zambala Retreat. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Udaan Yashshree are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards, Nitesh chettri

Dear Sir, Please do accept our sincere apologies as we were not able to serve you well. However It will be our en devour practice to train all our new staff to best of their skills. For a new hotelier it was quite difficult for us to manage every thing in the short time but not with an intention to compromise with the quality. With all your valuable feedback our talent and skill development team is in action to increase the training period of all staff to suite all our guest requirement. In your next visit we ensure you a quality service with a change. We thank you for your feedback and hope for your return. Regards, Nitesh Chettri.

Dear Sir, Thank you for sparing your valuable time to share your feedback about The Udaan Yashshree, Hotel Zambala Retreat. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Udaan Yashshree are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards, Nitesh chettri

Dear Sir, We please do accept our heart felt apologies for the situation which you may have gone through in your holiday. However as a new hotelier we are trying our best to meet all our guest requirement. For which many things went wrong though we tried our best to look into every minute details. . In your next visit we will welcome you with a difference and hope for your return. Regards Nitesh chettri