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Reviews of Udaan Dekeling Resort Darjeeling

3 out of 5
Udaan Dekeling Resort Darjeeling
Near Alpine School, Near Alpine School, Darjeeling, West Bengal

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

9.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Nandan

Stayed 3 nights in Nov 2023

10/10 Excellent

Narendranath

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent choice. You get hill views from rooms. Food was tasty. Had a great vacation in hotel
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

Large but oddly primitive.
We stayed in the oldest part of the hotel- probably the original villa. The grounds were great albeit small with large ground level porches overlooking the valley and with a view of Himalayas to the right. Room (English) was spacious and divided into a sitting room, bedroom and extremely rudimentary bathroom. The bathroom felt like an added on shack - lacking shelves to sit your stuff, towels whole white really showed age. Space heater was a source of heat and I am not sure how it works when it gets colder. We stayed on the ground floor with a parked in front of our window. Upstairs woujd have been better especially that we could really hear people walking upstairs. One wall in the bathroom was so thin that we could hear somebody brushing teach outside the wall. Restaurant key is bad. Choices are limited and all vegetarian. My husband got sick after dinner. In short - intriguing, spacious, but not comfortable.
Stayed 2 nights in Oct 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most incredible place. Amazing views and just a great vibe. As soon as you walk in the place you breath a sigh of relaxation and comfort.
Stayed 3 nights in Dec 2022

10/10 Excellent

Robert

Liked: Staff & service, amenities, property conditions & facilities
The restaurant serves a great variety of tasty foods. Excellent service by everyone. The view of the Himalayan peaks from the second floor terrace is exceptional (see picture) especially in the morning. While I was travelling alone this trip, I think it is a great hotel for a romantic getaway. A short walk mostly level to the main mall, but far enough away that it is quieter at night. Rooms heated (important in winter), with wood floors, walls, ceilings and furniture. When I return to Darjeeling, I will definitely stay here again. All the staff I interacted with were terrific.
Stayed 3 nights in Dec 2022

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Udaan Dekeling in Darjeeling is undergoing a renovation and it will be great when completed. My daughter and I stayed in a renovated room that overlooked the clouds and mountains. The best spot to curl up with a pot of tea and a book is the coffee shop, which has glass walls and windows o we looking the mountains.
Stayed 2 nights in Sep 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid winter here.
ここの冬は避けてください。 ロケーションと建物はおしゃれですが、 暖房はありません。寒くてベットから出れません。 食事もベジタリアンですが、美味しくないです。 シャワーはお湯が安定しなくて、 気温5度の中、冷たい水が出ます。 インターネットはよく途切れます。 何度も停電しました。 最悪の経験です。 Avoid winter here. The location and building are stylish, but There is no heating. It's cold and I can't get out of bed. The food is vegetarian, but it's not tasty. The hot water in the shower was unstable, Cold water comes out even when the temperature is 5 degrees. The internet often drops out. There were many power outages. It's the worst experience.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this place a lot and I think I will come back again.
Stayed 5 nights in Jul 2019
Response from Nitesh chettri on 22 Jul 2019
Dear Sir/Ma'am, Thank you for sparing your valuable time to share your feedback about The Udaan Dekeling Resort, Darjeeling. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Udaan are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kindly review us on Tripadvisor.com too. Kind regards