Standard Room (Village ) | In-room safe, desk, iron/ironing board, rollaway beds

Reviews of Village by Sea Cliff

3.5 out of 5
Village by Sea Cliff
10 Toure Drive, Dar es Salaam

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 11 reviews" "
Rating 8 - Good. 3 out of 11 reviews" "
Rating 6 - Okay. 4 out of 11 reviews" "
Rating 4 - Poor. 2 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2022
Response from The Sea Cliff Team. on 8 Feb 2022
Dear Ahmed, Thank you very much for your Ten-over Ten rating of our services. It will be an honor to serve you again in the near future. Kind regards,

4/10 Poor

Prof.

Travelled with family
Disliked: Staff & service, amenities
Poor security, no hot water, no drinking water etc
Stayed 1 night in Dec 2021
Response from The Sea Cliff Team. on 5 Jan 2022
Dear Prof, Thank you very much for your feedback. We would like to sincerely apologize for not being able to live up to our standard and you left the hotel unsatisfied. Please rest assured that we take your feedback very seriously as we totally agree with all you mentioned in your comment. It is not acceptable! The area was experiencing major electricity problems at the time, which have since been rectified. I will share your comment with our heads of departments so we can learn from the experience and serve our guests to the standards they expect and deserve. I wish you all the best in 2022 and I hope to welcome you back so we can regain your trust in us. Kind regards,

4/10 Poor

Innocent

Liked: Cleanliness
Disliked: Property conditions & facilities
The property was fair, it must have had it's good times but you can see there is some neglect in the operations and maintenance of the property. My last night there was disastrous. There was no wifi, no power, no hot water. The staff could not do anything about it and neither to the duty manager. All they did was to tell me to pay for my extras and leave. Save for that depending on what you are doing in Dar it is a good hotel
Stayed 4 nights in Nov 2021
Response from The Sea Cliff Team. on 6 Dec 2021
Dear Innocent, Thank you for your feedback. On behalf of my team, I would like to sincerely apologize for the inconvenience we may have caused. I am sorry to hear that we did not meet your expectations. I have communicated with heads of departments who will follow up to know what exactly happened. We promise to deliver the best service that you deserve on your next visit. I would appreciate another chance to earn your trust in us again. We wish you a wonderful day. Looking forward to welcoming you back soon. Kindest regards,

6/10 Okay

RAPHAEL

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from The Sea Cliff Team on 23 Nov 2020
Thank you for your feedback. we appreciate your feedback. We look forward to welcoming you back soon. With kindest regards.

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Sea Cliff Team on 9 Jan 2020
Many thanks for your feedback. We appreciate your business. Best Regards

10/10 Excellent

Rapelang

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Oct 2019
Response from The Sea Cliff Team on 1 Nov 2019
Thank you for rating us. We really appreciate your business.

6/10 Okay

Salim, Oman

Liked: Cleanliness, staff & service, amenities
Great location not far from town also it has beautiful views of the sea and its surroundings.
Stayed 3 nights in Sep 2019
Response from The Sea Cliff Team. on 2 Oct 2019
Dear Salim, Thank you for your feedback. It is greatly appreciated. We look forward to welcome you back soon. Warm regards,

8/10 Good

Modi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 1 night in Aug 2019
Response from The Sea Cliff Team on 26 Aug 2019
Dear Modi, Thank you for your feedback. It is greatly appreciated! We look forward to welcome you back soon. Warm Regards,

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The location of the hotel is wonderful. While I had booked for a king size bed, I was put in a room with tiny single bed- terrible! There were number of receptionist who are incapable of listening- they would not give you time to talk.
Stayed 4 nights in Apr 2019

8/10 Good

Metric Tafadzwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sea Cliff Village: Room 422
The WiFi is poor or rather non-existent. Some of the staff is friendly and the environment is top class. Security is tight and vigilant.
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
AC var utrolig støyende
Stayed 2 nights in Nov 2019
Response from Nana on 8 Dec 2019
Kjære vår verdsatte gjest, Takk for din tilbakemelding. Vi beklager uleiligheten vi kan ha forårsaket under oppholdet hos oss. Vi vil sette pris på det hvis du gir oss romnummeret du bodde i, slik at vi kan sperre rommet og jobbe med aircondition. Ikke nøl med å kontakte meg personlig på e-post: -gro@hotelseacliff.com Takk nok en gang for tiden din, vi ser frem til å ønske deg velkommen tilbake i nær fremtid. Vennlig hilsen,