Standard Beachfront Room | Premium bedding, desk, laptop workspace, soundproofing
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Reviews of Sunrise Beach Resort

3 out of 5
Sunrise Beach Resort
Mjimwema, Kigamboni, Dar es Salaam

Reviews

6.6
Rating 10 - Excellent. 1 out of 15 reviews" "
Rating 8 - Good. 8 out of 15 reviews" "
Rating 6 - Okay. 2 out of 15 reviews" "
Rating 4 - Poor. 2 out of 15 reviews" "
Rating 2 - Terrible. 2 out of 15 reviews" "

7.8/10

Cleanliness

6.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

riyaz

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Unfortunately, the only my family to this place ,essentially deserted lack lustre stay. Couple of issues; Air condition failure , toilets un flushable with maintenance slower than necessary Credit to facility security team member for advice to not wander out of the premise boundary for safety issues
Stayed 3 nights in Feb 2022

2/10 Terrible

Rahul

Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful environment, calm, friendly and helpful staff.
Stayed 1 night in Nov 2019
Response from SBR/GM on 6 Nov 2019
Thank you so much for choosing Sunrise Beach Resort as your vacation destination. We look forward to welcoming you back again!

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel has a great Beach, good for a walk, Ample Pool, the Food selection is ok, Tv Channel selection is poor bring your own movies and music.
Stayed 3 nights in Aug 2019
Response from Thanks & Regards Teresia F.O Manager on 6 Sept 2019
Dear J, Thank you for taking the time to share your experience at Sunrise Beach Resort. Kindly know that your feedback is extremely valuable to us. We use feedback such as yours to continuously make changes and improvement in our Hotel. Please be assured that corrective measures will be initiated in the respective department and our management team. We hope that you will give us the opportunity to serve you again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The place is great both for adukts and kids Staff mainly attentive. Resturant optuons for kids not there Disappointing that they have their marketing n pricing wrong as was empty of other guests.
Stayed 3 nights in Jul 2019

8/10 Good

Pat

Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2018

6/10 Okay

darrell

Liked: Cleanliness, room comfort
lovely spot
had just spent a week before coming here with no contact with tv, broadband etc,, and you wont get any of that here either! lovely spot, but could've done with some home comforts like it was meant to have, the girl at reception was perfect, always smiling, helpful, but nothing worked, tv, no internet at all for the entire week, however, such a lovely spot and a lovely pool, breakfast was bizarre, mash potato, runner beans, somosa & cake, although didnt have any of that the last few days as we were the only ones there so nothing cooked, but we did get egg!
Stayed 7 nights in Jul 2018
Response from Revenue Manager on 6 Aug 2018
Dear Darrell, We really appreciate your choice to stay with us and taking your time to write about your experience is a priceless gesture to us. We are very sorry about your experience with the Internet, TV system and breakfast, I can assure that our team are already working on every point you highlighted. We will be looking forward to the opportunity to correct all the wrongs in your next visit. Thank you for choosing Premium Swiss Sunrise Beach Resort.

8/10 Good

Luke, Dar es Salaam

Liked: Cleanliness, property conditions & facilities, room comfort
Customer Service, attentiveness
Hotel staff really need to learn the food menu and many other things. The staff is genuinely nice but their knowledge of customer service, including very easy things is very low. Further, if there is a problem with Expedia bookings customers should be treated as customers and not as a burden.
Stayed 1 night in Jun 2018
Response from Revenue Manager on 11 Jul 2018
Dear Luke, We really appreciate your feedback just as much as we enjoy the opportunity of you choosing Premium Swiss Sunrise Beach Resort. We can't agree more with your points and we will do everything to make things right. Thank you again for the opportunity to serve you. Kind regards, Samuel Okeniyan

8/10 Good

Heinz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
W

8/10 Good

Nicolai Rasmus

Stayed 3 nights in Mar 2020

8/10 Good

Jeroen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunrise Beach Resort
Prachtige plaats aan de oceaan op Kigamboni, een schiereiland van Dar es Salaam. Palmen en een mooi strand. Nieuwe luxe kamers. Heel aardige staf. Helaas even geen internet.
Stayed 7 nights in Aug 2018
Response from Revenue Manager on 20 Aug 2018
Dear Jerome, That you for choosing Premium Swiss Sunrise Beach Resort and for taking time to write about your experience. I am very sorry to learn about your experience with the internet. We are investigating the matter and it will be fixed. We hope you visit again soon for a 5/5 service Samuel Okeniyan

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotell på paradisstrand
Service i receptionen var jättebra. Städning var grundlig och väl utförd. Ägaren var närvarande och mån om gästerna. Det som drar ner är service och utbud i restaurangen. Allt som står på menyn finns inte. Dock är maten som serveras ok/god. Härliga bad i varm ocean. Stranden fin och ett mindre staket gör att strandförsäljare inte tillåts komma in bland solstolar och bord.
Stayed 3 nights in May 2018
Response from Revenue Manager on 11 Jul 2018
Kära Ann, Tack för den positiva feedbacken och vi är glada att du verkligen haft din vistelse hos oss. Vi ser fram emot att vi ses igen. Vänliga Hälsningar; Samuel Okeniyan

2/10 Terrible

Óscar Manuel

Disliked: Staff & service, property conditions & facilities
Experiencia horrible
Muy mal. Tele estropeada. Nevera estropeada. Llamé para que lo arreglaran y no aparecieron en todo el día.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Response from Revenue Manager on 5 Jun 2018
Thank you