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Reviews of Rungwe Hotel

3.5 out of 5
Rungwe Hotel
Shekilango Road, Kijitonyama, Dar es Salaam

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 22 reviews" "
Rating 8 - Good. 5 out of 22 reviews" "
Rating 6 - Okay. 4 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 3 out of 22 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Perry, Accra - Kasoa

They should review their Manu list as most of the foods on the list are not available.
Stayed 2 nights in Jan 2024
Response from GM on 23 Jan 2024
Dear Perry,Many thanks for giving us an opportunity to host you in our property.Thanks also for taking time to pen a review about our services.We have duly noted your concerns regarding our menu options and what should be done. My team and I have worked on a Menu plan that is both varying and unique for our esteemed guests. If you happen to visit us again, you will be able to find both local and international cuisine in addition to our in house mouth watering barbeque choices.Thanks once again for being our guest.Cheers.Leonard Chege,General Manager.

10/10 Excellent

Deo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great
Stayed 1 night in Feb 2023
Response from RUNGWE on 14 Apr 2023
thank you Sir

4/10 Poor

Jessie

Business traveller
When we arrived they were overbooked. It was 2am and we were forced to share rooms with other group members. They also never cancelled all the reservations so we ended up triple paying in some cases and it's been a lot of work receiving refunds.

4/10 Poor

Koan S, SF

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service
Bad, and terrible noice all night
Stayed 5 nights in Sep 2022

10/10 Excellent

Demetrius

Stayed 7 nights in Nov 2021

10/10 Excellent

Demetrius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Budget Hotel in Dar!
Rungwe Hotel is a great stay in the heart of Dar es Salaam with great staff and great accommodations. From 24hour restaurant, full breakfast buffet every morning, laundry services, daily housekeeping and a bar & nightclub on-site. Rungwe Hotel definitely is pure value for your money. With lovely balcony views (great from 6th floor unit) and in walking distance from Mililani Mall and other local attractions by Bolt or Uber, there is never a problem with directions when telling people where you are at or where you are going as everyone knows Rungwe Hotel (Sinza). *Please note: There are clubs nearby and the possibility of night activity until the early hours heard from your room is a great possibility at this stay. If your are a light sleeper or have trouble falling asleep to pulsating rhythms throughout the night, this may not be the place for you as the location can be a bit active at night. Suggestions for Rungwe Hotel: * Please invest in your TV/Cable channel offerings. As of our last visit, only one channel was offered and typically in Swahili. * Please invest in brewed or craft coffee makers as the hotel is too nice to only offer instant coffee while having 24 hour restaurant services. * Each unit should have a microwave and iron at the very least. Several times we needed to ask the kitchen to warm up a basic food dish (leftover) and/or to iron a garment and is a bit of a hassle when not wanted to have to leave the room to do so depending on the hour of the day.
Breakfast Buffet
Room Service - Vegetable fried rice, mashed potatoes & chapati
Room Service - Local Chicken
Room service - Avocado salad, fresh fruit platter, vegetable fried rice, mashed potato and chapati
Stayed 10 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was okay
Stayed 1 night in Aug 2021
Response from Rungwe on 22 Aug 2021
Many thanks for your kind review

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiencing local life in Dar
Clean and secure rooms & facilities. Rooms were cleaned daily. Fantastic staff who were very responsive to our needs and requests. Location is ideal for those that want to experience Dar as the locals do. Relative close proximity to the Mlimani City Mall. Loads of restaurants serving delicious local fare all a 2k - 3k Bajaji ride away. Bubbling night life.
Stayed 5 nights in Sep 2020
Response from diana on 8 Oct 2020
thank very much.Your welcome again

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiencing life as the locals do, in Dar
Clean and secure rooms & facilities. Rooms were cleaned daily. Fantastic staff who were very responsive to our needs and requests. Location is ideal for those that want to experience Dar as the locals do. Relative close proximity to the Mlimani City Mall. Loads of restaurants serving delicious local fare all a 2k - 3k Bajaji ride away. Bubbling night life.
Stayed 13 nights in Sep 2020
Response from Jaina on 10 Oct 2020
thank very much.we will be glad to have you back again.youre most welcome

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Awful for a restful stay
Awful area to have restful stay. Night clubs in all directions playing music till 6am. Sound thumbs through the building. So nearly no sleep had. Had to move rooms but to no avail. Will be looking for refund but doubt they will be helpful.
Stayed 7 nights in Mar 2019
Response from Jaina on 3 May 2019
Dear esteemed client, Many thanks for giving us an opportunity to host you. I do gather from your review that you did not enjoy your stay with us due to the noise issue. Please accept our sincere apologies for the unfortunate experience. We have taken measures to address this anomaly and I do promise you that the situation is now under control. Our beloved customers can now experience serenity during their stay with us. Regarding the issue of refund, Expedia has assured us that they are dealing with the issue. We do promise you a more changed environment incase you choose to stay with us on your next visit. Kindest Regards, Jaina Rashid, Marketing Manager.

8/10 Good

Firoz A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
short stay business trip
Good for short stay on business trip. Clean and friendly.
Stayed 2 nights in Feb 2019
Response from CHRISTIAN on 27 Feb 2019
Dear Esteemed client, Many thanks for allowing us to host you and indeed for posting a lovely feedback. We do look forward to having you around yet again. Best Regards, Christian Komba, General Manager.

8/10 Good

Firoz A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
short business stay
Its a good affordable hotel for short stays.
Stayed 2 nights in Feb 2019
Response from Kayombo on 10 Feb 2019
Dear Firoz, Thank you for taking the time to write your review of our property, We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Thank you again, and we look forward to seeing you again, Best Regards, Paul Kayombo-Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel, friendly staff
The hotel is nice. Friendly staff.
Stayed 3 nights in Jan 2019
Response from Paul Kayombo on 5 Feb 2019
Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Thank you again, and we look forward to seeing you on your next trip to Dar Es Salaam! Best Regards, Paul Kayombo Hotel Manager

6/10 Okay

Angela, Houston-Texas

Liked: Cleanliness, room comfort
need to train more staff on be fast in case of any Oder example i oder tea at 8a, and they send up stairs at 9.49am,another thing renovation for bath tubs,some room no telephone and only solution to change people from one room to another,,,otherwise the rooms are very cleaned-Thanks
Stayed 5 nights in Oct 2018

6/10 Okay

Andy, Nigeria and Britain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place if you like night life near by
Friendly hotel, but not easy to sleep due to loud music in the local night clubs. If you want to club until 3am and then sleep this is a good place. You need ear plugs if you want to sleep before 3am. Good bus connections to town which is very cheap. Clean hotel, friendly staff, great breakfast buffet.
Stayed 10 nights in Apr 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay at the hotel, really nice bar with good food, staff were helpful and happy.. I did have to change rooms due to the noise from a bar outside, again no problems. What I didn't like was there was no room safe but apart from that everything was most enjoyable..

6/10 Okay

Jonatan, Nairobi, Kenya

Liked: Cleanliness, staff & service
I could say that is a 3 star hotel located near th
The room are clean, with Air Conditioned, small refrigerator and Wi-Fi. The hotel is only 2 km far from a good shopping center and supermarket what is good. The breakfast in my opinion is more for africans, it is not a international breakfast. There was no bread and few fruits. But there was african food like a lunch. There is a night club and you can here the sound all night (this is a negative point).
Response from GM on 21 Jan 2017
Dear Esteemed client, Many thanks for allowing us to host you. I do also convey my appreciation to you, for penning a review of our property. I am glad that you found our Hotel convenient for you in terms of location and the rooming amenities. Indeed i do also take note of your misgivings on noise. I take this opportunity to sincerely apologize for the unfavorable experience. I also give you a firm assurance that King D Hotel has taken measures in conjunction with local authorities, and the noise issue has conclusively been dealt with, and our clients are now experiencing a serene environment. We do look forward to hosting you again, any time you make Dar city, your stop over town. Best Regards, Leonard Chege, General Manager

8/10 Good

abidali

Liked: Staff & service, property conditions & facilities
50 50
night club full night music is very bad for sleeping cant relax because music no park around

2/10 Terrible

Karanja

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Low class motel in ref light district
Where do I begin. Upon arrival I was told Hotels.com shouldn't have accepted my reservation as they had no rooms. I threatened to call the embassy and that's when they admitted they had a room but it would have been an upgraded room and they tried to charge me for it! The so called upgraded room had a sink leaking dirty water all over bathroom. There was one towel in bathroom and hardly any bathroom supplies. I requested extra towels but they never sent them and when I went down to ask was told they were locked away. The mini fridge required an adapter plug but they didn't have any. Promised to get some next day but still nothing so there was an unusable fridge in room. So called "ho-tel" is really a 1 star motel in red light district next to a club that booms heavy music till dawn Sunday to Sunday. No idea how this hotel got listed on hotels.com. Expedia is doing themselves a disservice by listing this hotel! The staff were openly rude, rolled their eyes and generally went out of their way to be unpleasant it seemed. It was clear they are used to complaints and requests that they never intend to fulfill. Manager was rude and dismissive. Being Kenyan I stupidly assumed that my speaking Swahili would endear me and lead to some pleasantness but it just seemed to make them even more disdainful. Awful experience. Customer service does not exist in TZ but the King D definitely takes it to the next level. They are King of poor service and they seem to relish It.

2/10 Terrible

Arif

Stayed 2 nights in Jul 2022

10/10 Excellent

Marianne Frellumstad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utrolig service!
Jeg hadde en veldig bra opplevelse med dette hotellet, servicen var det beste, den var altså helt i toppsjiktet! Det var ikke wifi på hotellet da jeg ankom, og det var litt krise for meg. Så manageren på hotellet ga meg mobilen sin til å bruke som hotspot. Da dette ikke funket dro han selv ut å kjøpte top up til simkortet jeg allerede hadde, og dette skulle jeg absolutt ikke betale for. Jeg vil anbefale dette hotellet! Rommene er veldig fine, badet er noe lite, men går helt greit da det er daglig rengjøring. Ellers er hotellets lokasjon på et sted det er en del festing, så det var musikk som spilte relativt høyt utenfor til ca. kl.00.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpfull staff. Everything clean and comfortable.
The staff is the best part. E.g. if you need a taxi, they will call one and argue the price. That means, that you pay normal prices and not turist-prices. If you cannot find your way to the bus, they walk with you there and make sure, that you get on the right bus. Everything is perfect.
Stayed 8 nights in Aug 2017
Response from Leonard Chege GM. on 20 Aug 2017
Dear Esteemed client, Many thanks for according us the opportunity to host you. Indeed I greatly appreciate that you took your time to share your experience about your stay with us. I am also glad to note that you enjoyed every bit of your entire stay with us. I will have shared your awesome feedback with my team, and they are equally elated that they managed to meet your expectations. Indeed we do look forward to hosting you yet again, any time you choose to visit Dar es salaam city. Have a great time! Best Regards, Leonard Chege, General manager.