Outdoor pool

Reviews of Regency Park Hotel

3 out of 5
Regency Park Hotel
Along Old Bagamoyo Road, Mikocheni, Dar es Salaam

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 28 reviews" "
Rating 8 - Good. 8 out of 28 reviews" "
Rating 6 - Okay. 2 out of 28 reviews" "
Rating 4 - Poor. 6 out of 28 reviews" "
Rating 2 - Terrible. 3 out of 28 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

WILSON CHEGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel stay
The facility was terrible, starting from poor service. The rooms were not good, power outlets not working, a double room with utensils for a single person. The toilet was not maintained, the tiles were cracked and holding water witch was retained under the tiles. The room we got first was supposed to be a beach view but the balcony door was broken so we couldn’t use the balcony to see the beach. It’s expensive for no reason. Am sorry to say but this was the worst hotel stay I have had. Pricy with poor service
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

rahim

Stayed 1 night in Jul 2022

2/10 Terrible

Melinda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked and paid for a suite and they gave me a standard room and couldn’t compensate me for the difference.
Stayed 1 night in Feb 2022

8/10 Good

Andrea

Stayed 1 night in Jan 2022

8/10 Good

Evalyn

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

6/10 Okay

Kapil, In

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were great. They are managing a pretty old property. Breakfast was frugal but offers to help from the staff was nice. Pool water color didnt feel like I wanted to get in. But heard children splash in during the day.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Our experience at the Regency Park hotel
Our stay was good. However the hotel had not checked the condition of our room before we got there. It was very damp and lacked maintenance. We were moved to another room which was okay however the hotel in general requires regular maintenance.
Stayed 1 night in Nov 2019

10/10 Excellent

Sita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and reasonable prices.
Very pleasant and friendly. Excellent customer service.
Stayed 3 nights in Oct 2019
Response from Tommy Thommass on 7 Nov 2019
Thanks for leaving us such a wonderful review. We are glad that you loved our services; our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words.

10/10 Excellent

Miranda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful sea view
Very nice room with great view. Good breakfast. Restaurant menu a little limited but fine. Nice pool and bar area although quite public. Wi-Fi not great on upper levels but view great. Staff friendly and helpful
Stayed 2 nights in Oct 2019
Response from Thomas R Lyimo on 13 Oct 2019
Thanks for leaving us such a wonderful review. We are glad that you and family loved our services; our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words.

10/10 Excellent

Kalama, Arusha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, ease to move around and good price. value for money
Stayed 1 night in Sep 2019
Response from Tommy Thommass on 18 Sept 2019
Dear Kalama Thanks for leaving us such a wonderful review. We are glad that you loved our services; our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words.

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a very good location. It is expensive for what you get.
Stayed 4 nights in May 2019
Response from THOMAS on 22 May 2019
Thanks for leaving us such a wonderful review. We are glad that you and family loved our services; our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words.

4/10 Poor

MANSUR

Business traveller
Disliked: Amenities, property conditions & facilities
THERE IS NO SAFETY LOCKER AMENTIES IS NOT AVAILABLE ON AFTER SECOND FLOOR, I FEEL. I JUST ASKED FOR SAFETY LOCKER THEY SAID ITS IN SECOND FLOOR ONLY. I TOLD TO SWIFT DOWN. ONCE I SWIFTED TO ROOM. THEY HAVE SAFETY LOCKER BUT THERE IS NO SAFE TO KEEP. BEHIND THERE IS BIG WHOLE IN SAFETY LOCKER & YOU CAN EASILY CARRY THE SAFETY EVERYWHERE. NO NEED TO KEEP THE PIN NO BEHIND YOU CAN INSERT YOUR HAND & TAKE THE THINGS.
Stayed 1 night in Mar 2019

10/10 Excellent

Alastair K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money business hotel with pool
Back again to Regency Park - my go to business hotel in dar es Salaam. best value for money. Not swanky but excellent staff and they get the basics right - good aircon and beds, spotlessly clean, friendly staff. Big change under new management an definitely on the up. Plumbing is typical African - showers leak a bit but bags of hot water - wash basin plugs not always there (just ask - one comes within 15 mins). Wifi above average for Africa but not perfect and again must better this trip (have they upgraded this as well). Definately got more pzazz and I expect refurbishing to start soon. excellent value for money especially single business rates.
Stayed 2 nights in Oct 2018
Response from Alberto on 24 Oct 2018
Dear Alastair, We are very grateful for you for taking the time to post your review. It is great to read your comments and I have already shared them with the Directors. We look forward to welcome you with open arms ! With kind regards from all of us, Alberto General Manager

10/10 Excellent

Alastair K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business hotel in Mikocheni on the up.
regency Park is an moderately priced hotel in the business district of Mikocheni, with an added bonus of an outdoor pool to was away a hard days business. This is my go to hotel because of convenience. Under new management, it is definitely on the up seeking to cater for middle class Tanzanians and adding many extra features. The staff are brighter and perkier than before and I always rated them as friendly and helpful. Rooms are a bit tired - showers occasionally leak and the odd wash basin plug missing, but a call to reception solves the issue, but key basics like comfortable beds, very fresh linen are all there. Wider range of eats and a lively outdoor cocktail bar with sports playing.
Stayed 1 night in Oct 2018
Response from Alberto on 10 Nov 2018
Dear Guest, Thanks for taking time to post your review. I was so please to read that you enjoy the stay with us and I appreciate your comments. Karibu tena, Alberto General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
The hotel was ok, breakfast was not very good and i didnt try any of the rest of the food there.
Stayed 4 nights in Jun 2018

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
Friendly staff can't save this hotels reputation
Staff were friendly and very helpful. But from the start, they were stating that there was no booking with them and that I had not paid. They informed me that they do not do business with Hotels.com - although they accepted that this was an issue that they would have to deal with. The room was 'fine' and did the job (as long as you ignored the mould in the bathroom), but if you expect breakfast, don't expect too much! Probably the worst hotel breakfast I've seen. Female colleague also had two men who supposedly work at the hotel enter her room at 11pm... wasn't a good start for her first night at the hotel.
Stayed 7 nights in Jun 2018

8/10 Good

Alastair K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value very comfortable business hotel
Good value business hotel heavily used by NGO's. Very comfortable. Excellent bar area on top floor with sports TV's comfortable sofas and a fantastic view and small terrace overlooking the Indian ocean and setting sun.

8/10 Good

Alastair K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money business Hotel.
Very good stay. new bar on top of hotel has excellent views and reasonable food. Hosts many development conferences and so is a value for money business hotel.

4/10 Poor

Georg

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is a hotel in desperate need of renovation, but given the value for money, it is ok. Staff are friendly and helpful, breakfast is very basic. A typical cheap African hotel. I would have expected more from the pictures and description on expedia.
Stayed 2 nights in Mar 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Ok
Stayed 1 night in Dec 2021

8/10 Good

Kwang Hee

Business traveller
Liked: Cleanliness, staff & service, room comfort
Staffs are good
This is old hotel..so condition is not perfect. Especially pressure of water is too weak for good shower. Staffs are good. Parking is good also.
Stayed 2 nights in Nov 2020

8/10 Good

Kwang Hee

Liked: Staff & service, property conditions & facilities, room comfort
가격 대비 괜찮은 호텔
전반적으로 가격 대비 괜찮은 호텔이었으나 청결도가 아쉽습니다.
Stayed 3 nights in Sep 2019
Response from Thomas R Lyimo on 13 Oct 2019
Thanks for leaving us such a wonderful review. We are glad that you and family loved our services; our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hotwater and on and off wifi...
No hot water in my bathroom. Staff was very stubborn, saying there is hot water. 3 People had to come and check.... still no hot water! Internet was on and off. Bad service. Hotels.com customer service tried to help but failed get me out of there without paying for full accommodation.

2/10 Terrible

Emiliano, Dusseldorf

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Locked in by security for 30 minutes.
First, I arrived to the reception after the check in time and they asked me to wait 45 minutes to get a room. Normally not a big issue, but given that I was just arriving from a very long flight, it was annoying. Second, the second morning I was having a shower and I had one of those "F...K" moments, when I realised they took the dirty towels, without putting any new towel at all. No towels, at all! They should have lest the dirty one at least... Third, the cleaning ladies would come in the room without knocking at any random time... I woke up one morning with a cleaning lady inside once. Fourth, I booked with Hotels.com and paid in advance. They claimed they didn't have "contract" with Hotels.com and I had to pay again, despite me showing the payment confirmation. I argued that I had already paid and the receptionist accused me of trying to cheat and called the manager. The manager starting shouting at me, arguing that I was cheated by Hotels.com and I had to pay them... I was locked 30 min in the hotel, as they wouldnt let me go, and the manager kept on yelling... Some other guests helped me, luckily, and I had to show my MasterCard account showing that the money was actually debited of my account... Needless to say, I didn't really feel confortable showing my master card expenses to a random, aggressive, hotel manager... All in all, a bad experience.