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Reviews of Hong Kong Hotel

3 out of 5
Hong Kong Hotel
Msimbazi/Narung'ombe street, Kariakoo, Dar es Salaam

Reviews

7.4

Good

Rating 10 - Excellent. 16 out of 65 reviews" "
Rating 8 - Good. 26 out of 65 reviews" "
Rating 6 - Okay. 11 out of 65 reviews" "
Rating 4 - Poor. 7 out of 65 reviews" "
Rating 2 - Terrible. 5 out of 65 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good budget Hotel in a very busy area
I have stayed here before,it's in a very very busy area but is good,clean and affordable accommodation. Food is quite poor and expensive.
Stayed 3 nights in Jan 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was the best and the rooms where nice as well
Stayed 2 nights in Dec 2023

10/10 Excellent

Hakim

Good
Stayed 1 night in Nov 2023

2/10 Terrible

Andrew

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
All 3 of the rooms we booked had cockroaches in them. They were in a poor state of repair, and were generally unclean. Would strongly recommend avoiding this hotel.
Stayed 1 night in Apr 2023

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cold water and not a place for relaxing especially if you are on a long journey ahead.
Stayed 3 nights in Oct 2022

4/10 Poor

Koan S, SF

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It was so so based on the price.
Stayed 1 night in Oct 2022

2/10 Terrible

Jong Ho, Conshohocken

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
ㅎ
Stayed 1 night in Jan 2022
Response from HK on 17 Jan 2022
Hello mr Jong, We would love to know what was the problem? And what can we improve?

6/10 Okay

Polite, Uganda

Travelled with group
Disliked: Cleanliness, amenities
The toilets smell bad and the cold water in showers
Stayed 1 night in Dec 2019

8/10 Good

Deidre, Marola, OR USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
located in the middle of the always busy city... my first place to stay in Dar and or Tanzania for that matter.... loved it would not have traded the experience for any other place.
Stayed 2 nights in Nov 2018

4/10 Poor

robert

Do Not Stay at This Hotel
I would not stay at this hotel ever again. First they forgot to pick us up at the airport in the early morning. The staff were sleeping in the dark when we finally arrived in a taxi. There is no hot water. In three days there was not a drop. The restaurant is closed and so you have to find another in the neighborhood. Breakfast was only ok certainly not what you would expect. The area is so noisy. A loudspeaker from the mosque blares into your room at 4:45 a.m. - you won't sleep.
Stayed 3 nights in Nov 2019

4/10 Poor

Mansoor

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Hongkong hotel Darussalam
Hotel needs to improve. No hot water. Internet on 5th floor was not working. Cleanass need to improve.
Stayed 1 night in Nov 2019

6/10 Okay

Thato, Moshi

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
In a very congested part of Dar es salaam town... Was very difficult finding it even with a local. I did not have warm water to shower as they rely on a solar heating system and it had rained that day. I was given a bucket of warm water instead which was a good gesture but they need to work on alternative electricity sources for rainy days.
Stayed 1 night in Oct 2019
Response from tuja on 13 Oct 2019
Thank u for advice we will settle it welcome again .

2/10 Terrible

Jose Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Shocking. No hot water and a disaster really. We had a cold shower and made our way to the airport. The floor at the airport was better than staying in that dingy place. Stay away.
Stayed 1 night in Nov 2018
Response from Dussa on 21 Nov 2018
Dear Jose, Thank you for Choosing Hong Kong Hotel and for staying with us, We are terribly sorry you had bad experience while staying with us. We have taken necessary steps to make sure we solve the hot water problem and we hope your next visit will see a lot of improvements. We hope we still have a chance to host you and see our improved services.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and simple, although our bathroom was outside the bedroom!?. Good location
Stayed 1 night in Oct 2018
Response from Dussa on 19 Oct 2018
Thank you, For Choosing Hong Kong Hotel. We are looking forward to your next visit.

2/10 Terrible

Jacek

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away! Run and never look back!
First and foremost.. No hot water for your bathroom! Totally unacceptable for any hotel in any part of the world. Explanation of the management: "solar power". The hot water is only available when it can be heated by Sun, In other cases, they are happy to boil the water for you and deliver it to your room in a bucket. Really!?!? No, No! Hot water is not available at all in any case regardless the type of power used to make it hot and boiling the water must be a real significant saving... Sure it is as I don't see any guest going for that service.. Fungus and mold growing on the walls. Immediate heath risk to any guest! Wi-Fi... Boy... I can only hope none of the guest will have more than sending a text email without attachments. Wi-Fi is almost unexciting. Sure, you will get a display of full range bars, but there is no internet signal in the router network. On side restaurant serving Chinese food. One of the most awful I have ever tested. Kitchen smells overpowering the ambient of this hotel. Street noise not allowing for a good night sleep. Stay away! There are other options available. Don't get yourself lured in by the price. This establishment is far below any acceptable standards in any country. It really blows my mind thinking how they possibly can so many good reviews and such good rating (4 out of 5 at the time of the review).
Stayed 1 night in Sep 2018
Response from Dussa on 30 Sept 2018
Dear Jacek, We are terribly sorry you had a terrible experience staying with us. We are happy to tell you that, Our Hotel is getting improvements especially another layer of paint and a new hot water system, we are committed in providing quality services to our guests and we hope your next visit will see a lot of improvements. we hoe we still have a chance to host you again on your next visit. Kind regards

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2018
Response from Dussa on 12 Jul 2018
Thank you for the valuable feedback, we will make sure we make improvements on ares pointed out. Thank you

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay @ Hong Kong Hotel
Wonderful stay. I would have loved to have hot showers all the time.
Stayed 6 nights in May 2018
Response from Dussa on 22 May 2018
Thank you very much, we hope your next visit will see a lot of improvements especially on hot water. Regards

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
Stayed here one night while in transit thru Dar. Hotel is about 25 mins from airport with late night traffic, an hour away during rush hour. Room was clean and safe. Nice Chinese breakfast included (hotel caters to Chinese business people). Staff were very nice and helpful. Only complaint is that neighborhood was very noisy and hotel was not at all soundproof.
Response from Dussa on 22 Feb 2018
Thank you for Choosing Hong Kong Hotel, we warmely welcome you again on your next visit. kind regards

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the money!!
Nice hotel staff super professional and helpful!!! Breakfast was good!
Stayed 2 nights in Dec 2017
Response from Dussa on 29 Jan 2018
Thank you very much for choosing Hong Kong Hotel and for the valuable feedback, we warmly welcome you back.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient
Very good reception service. conveniently located for market shopping, business and also for connection to both the port and airport.
Stayed 1 night in Jan 2018
Response from Dussa on 8 Jan 2018
Thank you Elizabeth for choosing Hong Kong Hotel and for staying with us, We appreciate your valuable feedback and we warmely welcomen you back. Kind regards

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel staff were warm & welcoming, providing excellent service. The hotel is in bustling part of the city, close to the market, which was quite noisy & had a lot of traffic, my only complaints. The room was clean with air conditioning. Most signage was in Chinese, but included English translations. Their was a Chinese restaurant in the hotel with afforable prices. WiFi was free. The perfect stopover before my departing flight. Fyi taxis to the airport from here were about $30 USD.
Stayed 1 night in Dec 2017
Thank you for choosing Hong Kong Hotel and for staying with us, we warmly welcome you back next time you visit Dar es salaam. Regards

6/10 Okay

K, CA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Decent for 1 night with early flight
We arrived via the Zanzibar ferry; it was very hot and we had all our luggage. We had arranged with the hotel directly (in advance) to have a driver there for 15,000. We didn’t see anyone or any signs and waited 20 mins with all bags in the sun; we meaaaged the hotel and they said he was on his way, but we already negotiated our own taxi. When we arrived for check in, we were given a room and brought all our luggage up; the room wasn’t cleaned and no sheets on the bed. We went back down to main desk, given another room. Decent and better, higher floor (8) but can still hear all traffic the entire evening. No hot water was available in the hotel as they said they were having an issue with it (they did send a housekeeping staff up to heat up water in a bucket to use in place of a shower). Not ideal. Dinner (fried rice noodle with chicken) was good food, and breakfast was packed up to go for our 4am departure. It was toast, egg roll, spring roll and a boiled egg. Staff did arrange to have a driver take us to the airport early am due to the prior day inconvenience so that was very lovely and they are very helpful. The room we booked was basic and for a layover before early flight, it did the trick. They will provide ear plugs do to the traffic noise and loud noise from the market across the street. In an area not recommended for late night walkabouts.
Stayed 1 night in Dec 2017
Response from Dussa on 23 Dec 2017
Thank you for the feedback and we are terribly sorry you had a bad experience staying with us, We are working hard to make sure we provide quality services to all our guests, We hope we have a chance to welcome you back and experience our Improved services. Regards.

8/10 Good

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017
Thank you for the valuable feedback, we thank you for choosing Hong Kong Hotel, We warmly welcom you back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and reasonable with good food
The staff at Hong Hotel was wonderful- the restaurant, housekeeping, reception, and the doormen. The food in the restaurant -breakfast and dinner- was good. My only difficulty was that there was no hot water for my week and a half stay.
Stayed 11 nights in Sep 2017
Response from dussa on 23 Oct 2017
Thank you very much for the valubal feedback, We are terribly sorry you experienced no hot water during your stay , we are working on the problem and we hope your next visit will see improvements. Kind regards.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A little disappointed
Looked really nice online but I was a little disappointed by cleanliness. Sheets were clean but there were some 'bits' on them that I needed to brush off (used my own silk sleeping bag liner). Tap in bathroom dirty with soap scum and the housekeepers didn't touch it when they came in daily. Shower cold and right next to the toilet so all floor area got wet and we had to put toilet seat down when showering so it didn't get wet. Staff were very nice, especially in the good restaurant. In a very vibrant area of Dar Es Salaam, have to have your wits about you walking around in this market area of Dar. All in all though, this was an interesting experience.
Stayed 3 nights in Jul 2017
Response from dussa on 29 Jul 2017
Thank you very much for the valuable feedback, we are going to pay attention and make sure our rooms are cleaned effectively and we do hope your next vist will see a lot of improvements. Thank you very much. Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal if you don't mind the neighborhood
Everything is wonderful except the location. The staff is overly helpful. Wifi worked well. Restaurant is good. Clean. Comfortable.
Stayed 1 night in Jun 2017
Thank you very much for choosing Hong Kong Hotel and we are looking forward to your next visit, Warm welcome.

8/10 Good

ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in the heart of Dar
It was right next to a mosque but this was an added bonus for me as it is Ramadan and I could walk into the mosque to do my prayers at any time i wanted. It was within walking distance of the Kariakoo shopping area that that too was helpful as i was on a shopping trip.
Stayed 2 nights in Jun 2017
Response from Dussa on 8 Jul 2017
Thank you for the advice about the Ac, Your valuable feedback is helping us change and provide quality services to our guests, We warmly welcome you back. Kind regards.

8/10 Good

Ankit, Dar-es-salaam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel for everyone.
Clean and good service. Staff are friendly. Injoyed staying at hotel
Response from Dussa on 8 Jul 2017
Thank you very much for Choosing Hong Kong Hotel, we value you feedback and we will work hard to provide quality service. Warm welcome again.

6/10 Okay

ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
descent
close to ferry to Zanzibar. bad neighborhood and greasy Chinese food breakfast. needs more continental items for breakfast

10/10 Excellent

Samwel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bravo Hong Kong hotel
My stay was good. Staff quite friendly and hotel sparkling clean

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High value for the price
Thank you for Choosing Hong Kong Hotel and Thank you for the valuable feedback, We hope we can host you again when visiting Dar es salaam. Kind Regards.

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, room comfort
Fantastic Stay in Dar
Hong Kong Hotel is really great value! We enjoyed our few days stay in Dar and we're glad to have picked this hotel located downtown over options in the pricey Oyster Bay Area. The location wasn't the perfect base for exploring the city. It's across from a bustling market that is so much fun and literally across from a well guarded Bank. The 10th floor cafe offered great views and the food that we had was decent. The bed was really comfortable and so were the linens. It's overall a clean place, which was nice. We booked the budget room and the bathroom outside the room was just fine only steps away. My only area for improvement would be that the washroom, although detached, is still private- however, I didn't really care to leave our toiletries in there since the bathroom does not have a keycard or outside not lock meaning it was only secure if you were inside it. Not a problem if you have a carrying case which is likely if you've come by plane. We overall enjoyed the stay and may come back on our way back from Zanzibar if we get the opportunity.
Thank you very much for the valuable feedback, We will work hard to make improvements and we hope your next visit will see a lot of improvements. warm welcome again Kind regards.

6/10 Okay

Dc

Liked: Cleanliness
Improvements
it was fairly decent.
Thank you for choosing Hong Kong Hotel and for staying with us, warm welcome again.

6/10 Okay

Oli, London

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good staff / hotel but awful noise from the street
This is a OK hotel if you don't spend too many night in there No noise isolation from the street which make it uncomfortable Good Staff, very good service
Response from Dussa on 6 Mar 2017
Dear Oli, Thank you for the valuable feedback, We hope we can host you again on your next visit. Kind regards

10/10 Excellent

Kaevereke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is was amazing and delighted
Response from General Manager on 27 Feb 2017
Thank you for choosing Hong Kong Hotel and we really appreciate your valuable feedback. We warmly welcome back, Looking forward to your next visit.

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, well priced, clean hotel
As it says, modern, clean and cosy with good Chinese good, close to the airport
Response from General Manager on 24 Dec 2016
Thank you for Choosing Hong Kong Hotel, we welcome you again next time you visit Dar es salaam.

8/10 Good

Myren

Liked: Cleanliness, staff & service, room comfort
Big and clean hotel
The hotel is easy to find the staff is very helpful nice breakfast clean room and very safe
Response from General Manager on 23 Nov 2016
Thank you very much, we hope to see you again on your next visit. regards

8/10 Good

Marguerite, Kariakoo, Dar es Salaam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay here again
hotel was very nice. staff were extremely welcoming, helpful and friendly. the food is very tasty, but a bit expensive. and they only serve Chinese food, as it is owned and operated by people from China. the only drawback is the neighborhood. this is the old, market area of town so there are hundreds of very loud vendors outside your window from early morning until well after dark. and there are lots and lots of pickpocketers, which can make it intimidating to venture out alone
Response from General Manager on 23 Nov 2016
Thank you you for your valuable feedback, We are working hard on improving our services and we hope your next visit will see a lot of improvements, About the neighborhood, all street seller and hawkers have been removed by the government and the streets are now friendly to pedestrians. the public transport is also convenient, there is a BRT Bus stop at our Hotel Door. Welcome again to Hong Kong Hotel Regards

6/10 Okay

Verified traveller

Response from General Manager on 23 Nov 2016
Thank you for staying with us. looking forward to your next visit, Regards

10/10 Excellent

aliouane

I like
Stayed 1 night in Nov 2023

8/10 Good

Christof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Lage in Kariakoo.Viele Einkaufsmöglichkeiten in der Nähe.Großes Zimmer.Schöner Balkon.
Stayed 2 nights in Mar 2023

8/10 Good

Johanna

Travelled with partner
Liked: Cleanliness, staff & service
The staff was very friendly, breakfast was good, the room we had was a bit worn off, but the view from the balcony was great. Also the café on the 10th floor is worth a visit. Unfortunately we didn't get to try the food for dinner.
Stayed 1 night in Aug 2022

4/10 Poor

Jessica

Travelled with family
Disliked: Property conditions & facilities
Faites gaffe !
Chambre correct MAIS ne vous attendez pas à avoir un temps de calme pour vous reposer car l’hôtel est tres mal placé, en plein centre ville, il y a énormément de bruits beaucoup de circulation, on est venu pour une semaine avec notre bébé de 4mois, nous avons fait qu’un seul jour et on parti car trop bruyant , pas de place pour se garer. Extérieur pas comme sur les photos, pas d’eau chaude bebe n’a pas pu prendre sa douche l’eau était vraiment froide.
Stayed 7 nights in Aug 2022

6/10 Okay

Keun bok

Disliked: Room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Achainour

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022

10/10 Excellent

helene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le déjeuner est super! Le prix est abordable aussi! Merci beaucoup!
Stayed 2 nights in Jan 2022

4/10 Poor

LEI

Business traveller
Disliked: Staff & service, property conditions & facilities
疫情期间，房东在管理酒店，没有中餐，卫生环境下降
Stayed 1 night in Jul 2021

8/10 Good

Pekka

Liked: Cleanliness, staff & service, property conditions & facilities
Preisleistung Gut
Hotel und Zimmer waren sauber, das Zimmer ist geräumig. Preisleistungsverhältnis unschlagbar. Frühstück war "continental" Frühstück.
Stayed 1 night in Nov 2018
Response from Dussa on 14 Nov 2018
Vielen Dank für das wertvolle Feedback, wir heißen Sie wieder herzlich willkommen.

6/10 Okay

Olivia

Okej hotell
Helt okej hotell för en natt eller två. Nästan bara asiatiskt mat. Området hotellet ligger i är någon form av marknadsområde, tycker man konstant om mycket folk är detta området men vi blev ofta varnade om att området kanske inte är det bästa för turister då det fanns mycket ficktjuvar och man blir ganska påhoppad av många som vill att man ska köpa saker av dem. Att bestämt bara gå rakt fram gungar ganska bra som skydd. Personalen var trevlig.
Stayed 1 night in Jun 2018
Response from Dussa on 11 Jul 2018
Tack så mycket, vi välkomnar dig varmt tillbaka. Tack för att du har valt hotell.

8/10 Good

Jess Holst

Liked: Cleanliness, property conditions & facilities, room comfort
rummet
Stayed 2 nights in May 2018
Response from Dussa on 1 Jun 2018
Thank you for choosing Hong Kong Hotel.